Restructuring Activities

9 Months Ended

Sep. 30, 2025

Restructuring and Related Activities [Abstract]

During the second half of 2023, we engaged a consulting firm to help review and analyze the structure and operations of the Company. This review included greater than 200 meetings with personnel at all levels of the firm and led to the initiation of our transformation program named "Project Elevate". The program involves the optimization and rationalization of our business resources as well as the partial reinvestment of savings into the Company's sales and marketing team, technology, and strategy. A business transformation office was established at the beginning of 2024 to manage and measure these initiatives. Reorganization cost reductions from Project Elevate during 2024 through 2026 are estimated to be $16.0 million. For the three and nine months ended September 30, 2025 and 2024, we recorded restructuring charges of $0.5 million and $0.8 million, and $1.5 million and $2.1 million, respectively.

The following table summarizes the restructuring charges which are recorded in “Restructuring Expense” in the Condensed Consolidated Statement of Comprehensive (Loss) Income.


	Three months ended September 30,				Nine months ended September 30,
In thousands	2025		2024		2025		2024
Consulting and employee expense	$	78	$	215	$	170	$	677
Severance	240		243		1,031		1,025
Facility and other expenses	220		378		324		414
Total	$	538	$	836	$	1,525	$	2,116

The following table summarizes the changes in liabilities related to restructuring activities:


	Nine months ended September 30, 2025
In thousands	Consulting and Employee Expense		Severance		Facility, asset impairment and other expense		Total
Beginning balance:	$	—	$	110	$	—	$	110
Additions	170		1,031		324		1,525
Payments and adjustment	(170)		(718)		(324)		(1,212)
Ending balance:	$	—	$	423	$	—	$	423

HARTE HANKS INC 10-Q