Property and Equipment

9 Months Ended

Sep. 30, 2025

Property, Plant and Equipment [Abstract]

Property and Equipment, Net

Property and equipment are stated at cost, net of accumulated depreciation and amortization. Depreciation and amortization are calculated using the straight-line method over the estimated useful lives of the related assets. Leasehold improvements are amortized using the straight-line method over the shorter of the lease term or the estimated useful life of the asset. The Company reviews the estimated useful lives of its property and equipment on an annual basis. The following table presents the detail of property and equipment, net as of the dates presented:


	Useful life	September 30, 2025		December 31, 2024

	(In years)	(In thousands)
Computer equipment and software	3 to 5	$	133,542	$	134,647
Internal-use software	5	185,392		176,725
Finance lease right-of-use assets	2	—		62
Furniture, equipment and building improvements	The lesser of 5 or estimated useful life	290		234
Property and equipment, at cost		319,224		311,668
Less: accumulated depreciation		(225,750)		(211,111)
Property and equipment, net		$	93,474	$	100,557

Depreciation and amortization of property and equipment was $5.5 million and $16.6 million during the three and nine months ended September 30, 2025, respectively, and $7.3 million and $23.2 million during the three and nine months ended September 30, 2024, respectively. There were no impairments of property and equipment during the three and nine months ended September 30, 2025. There were no impairments related to internal-use software during the three months ended September, 2024. The Company recorded non-cash impairment charges of $8.3 million related to internal-use software during the nine months ended September 30, 2024. The impairment charges were included in Impairment of intangibles and other assets in the condensed consolidated statements of operations for the nine months ended September 30, 2024, and pertained to internal-use software that was discontinued and had no future economic benefit.

Expenditures for routine maintenance and repairs are charged to operating expense as incurred. Major renewals and improvements are capitalized and depreciated over their estimated useful lives.

LIVEPERSON INC 10-Q