UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

(Mark One)

☒	ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, ~~2024~~2025

☐	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________

Commission file number: 0-21121

TRANSACT TECHNOLOGIES INC

(Exact name of registrant as specified in its charter)

Delaware		06-1456680
(State or other jurisdiction of incorporation or organization)		(I.R.S. Employer Identification No.)

One Hamden Center, 2319 Whitney Avenue, Suite 3B, Hamden, CT		06518
(Address of principal executive offices)		(Zip Code)

(203) 859-6800

(Registrant’s Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class		Trading Symbol(s)		Name of each exchange on which registered
Common stock, par value $0.01 per share		TACT		NASDAQ Global Market

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☐ No ☒

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☐	Accelerated filer ☐
Non-accelerated filer ☒	Smaller reporting company ☒
	Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☐

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements. ☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☒

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant was approximately $3332,000,000 based on the last sale price on June 30, ~~2024~~2025.

As of ~~March~~February 1428, ~~2025~~2026, the number of shares outstanding of the registrant’s common stock, par value $0.01 per share, was 10,~~080~~239,~~717~~045.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s Definitive Proxy Statement related to its ~~2025~~2026 Annual Meeting of Stockholders (the “Proxy Statement”) to be filed with the Securities and Exchange Commission within 120 days after the Registrant’s fiscal year end of December 31, ~~2024~~2025 are incorporated by reference into Part III of this Annual Report on Form 10-K.

TRANSACT TECHNOLOGIES INCORPORATED

INDEX

	PART I.
Item 1.	Business	2
Item 1A.	Risk Factors	6
Item 1B.	Unresolved Staff Comments	2019
Item 1C.	Cybersecurity	2119
Item 2.	Properties	2220
Item 3.	Legal Proceedings	2220
Item 4.	Mine Safety Disclosures	2220
	PART II.
Item 5.	Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities	2321
Item 6.	[Reserved]	2321
Item 7.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2321
Item 7A.	Quantitative and Qualitative Disclosures About Market Risk	3229
Item 8.	Financial Statements and Supplementary Data	3229
Item 9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure	3229
Item 9A.	Controls and Procedures	3229
Item 9B.	Other Information	3229
Item 9C.	Disclosure Regarding Foreign Jurisdictions that Prevent Inspections	3229
	PART III.
Item 10.	Directors, Executive Officers and Corporate Governance	3330
Item 11.	Executive Compensation	3330
Item 12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters	3330
Item 13.	Certain Relationships and Related Transactions, and Director Independence	3330
Item 14.	Principal Accountant Fees and Services	3330
	PART IV.
Item 15.	Exhibits and Financial Statement Schedules	3431
Item 16.	Form 10-K Summary	3633
SIGNATURES		3734
CONSOLIDATED FINANCIAL STATEMENTS
Index to Consolidated Financial Statements		F-1

Index

Smaller Reporting Company—Scaled Disclosure

Pursuant to Item 10(f) of Regulation S-K promulgated under the Securities Act of 1933, as amended (the “Securities Act”), as indicated herein, we have elected to comply with certain scaled disclosure requirements applicable to “smaller reporting companies” in this Annual Report on Form 10-K for the year ended December 31, ~~2024~~2025 (this “Form 10-K”).

PART I

Forward-Looking Statements

Certain statements included in this Form 10-K ~~include~~are “forward-looking statements” within the meaning of the U.S. federal securities laws, including the Private Securities Litigation Reform Act of 1995. Forward-looking statements are any statements other than statements of historical fact. Forward-looking statements represent current views about possible future events and are often identified by the use of forward-looking terminology, such as “may,” “will,” “could,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” “project,” “plan,” “predict,” “design” or “continue” or the negative thereof or other similar words. Forward-looking statements are subject to certain risks, uncertainties and assumptions. In the event that one or more of such risks or uncertainties materialize, or one or more underlying assumptions prove incorrect, actual results may differ materially from those expressed or implied by the forward-looking statements.

Important factors and uncertainties that could cause actual results to differ materially from those expressed or implied by the forward-looking statements include, but are not limited to, the following:

•

the adverse effects of current economic conditions on our business, operations, financial condition, results of operations and capital resources;

•

our ability to achieve the anticipated benefits of our acquisition of a licensed copy of the source code for the BOHA! software and risks to our reputation and business relating to the source code transition;

•

our ability to successfully transition the BOHA! source code to our platform and systems and, until such transition is complete, our continued reliance on third parties to host and support our FST offerings;

•

difficulties or delays in manufacturing or delivery of inventory or other supply chain disruptions;

• ~~inflation~~our dependence on a single contract manufacturer for the assembly of a large portion of our products in Asia;

•

the imposition of additional duties, tariffs, quotas, taxes, trade barriers, capital flow restrictions and other charges on imports and exports by the United States or the governments of the countries in which we or our manufacturers and suppliers operate including the potential for new or reinstated trade measures following the U.S. Supreme Court’s decision to invalidate certain previously imposed tariffs;

•

the Russia/Ukraine and Middle East conflicts;

•

inadequate manufacturing capacity or a shortfall or excess of inventory as a result of difficulty in predicting manufacturing requirements due to volatile economic conditions;

• price increases, decreased availability of third-party component parts or raw materials at reasonable prices, price wars or ~~other~~ significant pricing pressures affecting the Company’s products in the United States or abroad;

• increased product costs or reduced customer demand for our products in the United States or abroad, including as a result of trade wars, tariffs or ~~tariffs~~other trade actions;

•

our ability to successfully develop new products that garner customer acceptance and generate sales, both domestically and internationally, in the face of substantial competition;

• our reliance on an unrelated third party to develop, maintain and host certain web-based food service application software and develop and maintain selected components of our downloadable software applications pursuant to a non-exclusive license agreement, and the risk that interruptions in our relationship with that third party could materially impair our ability to provide services to our food service technology customers on a timely basis or at all and could require substantial expenditures to find or develop alternative software products;

•

any system outages, interruptions or other disruptions to our software applications, including as a result of unexpected errors or mistakes in connection with over-the-air updates;

•

our ability to successfully grow our business in the food service technology market;

•

renewal rates for our subscription-based products;

•

risks associated with the pursuit of strategic initiatives and business growth;

• our dependence on contract manufacturers for the assembly of a large portion of our products in Asia;

•

our dependence on significant suppliers;

•

our ability to recruit and retain quality employees;

•

our dependence on third parties for sales outside the United States;

•

marketplace acceptance of new products;

•

risks associated with foreign operations;

• political and policy uncertainties, inand ~~connection~~any ~~with~~adverse ~~the~~economic ~~U.S.~~impacts ~~presidential~~resulting ~~election~~from ~~and~~such ~~change in administration~~uncertainties;

•

our ability to protect intellectual property;

•

exchange rate fluctuations;

•

the availability of needed financing on acceptable terms or at all;

•

volatility of, and decreases in, trading prices of our common stock; and

•

other risk factors identified and discussed in Part I, Item 1A, Risk Factors, and Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, of this Form 10-K and that may be detailed from time to time in the Company’s other reports filed with the Securities and Exchange Commission (the “SEC”).

We caution readers not to place undue reliance on forward-looking statements, which speak only as of the date of this Form 10-K. We undertake no obligation to publicly or otherwise revise any forward-looking statements, whether as a result of new information, future events or other factors, except where we are expressly required to do so by applicable law.

Index

Item 1. Business.

The Company

TransAct Technologies Incorporated (together with its consolidated subsidiaries, “TransAct,” the “Company,” “we,” “us,” or “our”) was incorporated in June 1996 and began operating as a stand-alone business in August 1996 as a spin-off of the printer business that was formerly conducted by certain subsidiaries of Tridex Corporation. We completed an initial public offering on August 22, 1996.

TransAct is a global leader in developing and selling software-driven technology and printing solutions for high-growth markets including food service technology (“FST”), point of sale (“POS”) automation and casino and gaming. Our world-class products are designed from the ground up based on market and customer requirements and are sold under the BOHA!™®, AccuDate™®, Epic, EPICENTRAL®, and Ithaca® brand names. During 2019, we launched a new line of products for the ~~food~~FST ~~service technology~~ market, the BOHA! hardware solutions and companion branded suite of cloud-based applications. The BOHA! software and hardware products help restaurants, convenience stores and food service operators of all sizes automate ~~the~~ food production in the back-of-house operations. Known and respected worldwide for innovative designs and real-world service reliability, our thermal printers and terminals generate top-quality labels, coupons and transaction records such as receipts, tickets and other documents. We sell our technology to original equipment manufacturers (“OEMs”), value-added resellers, and select distributors, as well as directly to end users. Our product distribution spans across the Americas, Europe, the Middle East, Africa, Asia, Australia, New Zealand, the Caribbean Islands and the South Pacific. We also offer world-class service, support, labels, spare parts, ~~accessories~~ and ~~printing~~accessories ~~supplies~~ to our growing ~~worldwide~~ worldwide base of products currently in use by our customers. ~~Through~~Our ~~our~~ TransAct Services Group (“TSG”), weprovides ~~provide~~spare aparts ~~complete range of supplies~~ and ~~consumables~~service ~~used~~to inour ~~the~~installed ~~printing~~base ~~activities~~ of customers ~~in the restaurant and hospitality, retail, casino and gaming, and government markets~~. ~~Through our webstore, www.transactsupplies.com, and our direct selling team, we address the demand for these products.~~ We operate in one reportable segment: the design, development, and marketing of software-driven technology and printing solutions for high growth markets, and related services, ~~supplies~~labels and spare parts. The Company’s chief operating decision maker, who is the Company’s chief executive officer, in consultation with the Company’s chief financial officer, utilizes a consolidated approach to assess the performance of and allocate resources to the business. Accordingly, management has concluded that the Company consists of a single operating segment and single reportable segment for accounting and financial reporting purposes. Our primary operating, hardware research and development, and U.S. service center is located in Ithaca, New York. In addition, we have a casino and gaming sales headquarters and software research and development center in Las Vegas, Nevada; a European sales and service center at our subsidiary in the United Kingdom (“UK”); and a sales office located in Macau, China. Our executive offices are located at One Hamden Center, 2319 Whitney Avenue, Suite 3B, Hamden, Connecticut, 06518, and our telephone number is (203) 859-6800.

Recent Developments

~~The~~Source ~~Company’s~~Code previously announced strategic review process remains active. Management and the Company’s Board of Directors are focused on the process. The Company is determined to consider any and all options that increase and/or deliver stockholder value. The Company will provide further updates on this process when it determines that additional disclosure is appropriate or required. This process is subject to unknown variables, including costs, structure, terms and timing, and may not result in any transaction or other particular outcome. For information regarding the risks related to the strategic review process, please see Part I, Item 1A, Risk Factors under the sub-caption “Our success may depend in part on our ability to identify and pursue the best long-term strategy for our businesses” in this Form 10-K.Acquisition

On August 6, 2025, the Company announced that it acquired a perpetual license to a copy of the source code for the BOHA! software that it licenses from Avery Dennison Corporation (“Avery Dennison”). Under the terms of the agreement, TransAct obtained a perpetual and royalty free license to use, host, market, sublicense, distribute, copy, and modify the code as the Company sees fit for its business purposes. In addition to the perpetual and royalty free license, TransAct will also host the code within its own environment, which is expected to go live in mid-2026. The Company has successfully taken delivery of the source code and the related hosting environment and has begun internal review and development activities related to the underlying code. Total consideration for the acquisition was $2.55 million, plus professional services fees of approximately $1.0 million for transition services to be provided by Avery Dennison, of which $1.5 million has been paid to date based on contractual milestone completion and transition services received.

Products, Services, Markets and Distribution Methods

Printers, terminals and other hardware: TransAct designs, develops, and markets aan ~~broad~~ array of transaction-based and specialty printers and terminals utilizing thermal printing technology for applications, primarily in the ~~food service technology~~FST, POS automation, and casino and gaming markets. Our printers and terminals are configurable and offer customers the ability to choose from a variety of features and functions. Options typically include interface configuration, mounting configuration, paper cutting devices and paper handling capacities. Our ~~food service technology~~ FST terminals also offer software configurable menu options and our ~~food~~FST ~~service technology~~ market includes sales of optional hardware products including tablets, temperature sensors and gateways (i.e. access points needed to enable wireless communications).

~~Food Service Technology (“~~FST”): Our primary offering in the ~~food~~FST ~~service technology~~ market is our line of BOHA! products. The BOHA! product suite combines our latest generation terminal or workstation, which includes one or two printers, with our BOHA! labeling, timers, and media software. In addition, customers may separately ~~individually~~ purchase cloud-‑based software-as-a-service (“SaaS”) applications that ~~connect~~are toaccessed ~~a separate~~through ~~application~~companion applications on aboth ~~separate~~Android and iOS mobile ~~device~~devices ~~into~~as part of a solution to automate back-of-house operations in restaurants, convenience stores and other food service operations. ~~The~~These additional ~~software~~offerings ~~offering~~include ~~of BOHA! consists of a variety of individually purchased software-as-a-service (“SaaS”) based~~ applications for ~~both Android and iOS operating systems, including applications for,~~ temperature monitoring, temperature taking and creating checklists and task lists. These applications are sold separately, and customers purchase the applications they need for their back-of-house operations. Customers may also purchase associated hardware, such as tablets, temperature sensors and gateways. The BOHA! Terminal, the Terminal 2 (launched in 2023), and the ~~more~~newly ~~recently~~ launched Terminal 2 LTE (together, the “BOHA! Terminals”), combine an operating system and hardware components in a single touchscreen device with one or two thermal print mechanisms that print easy-to-read food rotation labels, grab-and-go labels, and nutritional labels for prepared foods, and “enjoy by” date labels. The BOHA! WorkStation uses an iPad or Android tablet instead of an integrated touchscreen. The BOHA! ~~Terminal, Terminal 2~~ Terminals and WorkStation are equipped with the TransAct Enterprise Management System to ensure that only approved functions are available on the touchscreen device and to allow over-the-air updates to the operating system. The BOHA! ~~helps~~line of products helps food service establishments and restaurants (including fine dining, casual dining, fast casual and quick-service restaurants (“QSRs”), convenience stores, hospitality establishments and contract food service providers) effectively manage food safety and grab-and-go initiatives, as well as automate and manage back-of-house operations. Recurring revenue from BOHA! is generated by software sales, including software subscriptions that are typically charged to customers annually on a per-application basis, as well as sales of labels, extended warranty and service contracts, and technical support services. In the ~~food~~FST ~~service technology~~ market, we use an internal sales force to solicit sales directly from end users. In May 2023, we launched our ~~new~~BOHA! Terminal 2, and in 2025, we launched the BOHA! Terminal 2 LTE. The Terminal 2 isand the Terminal 2 LTE are designed to be a high-end ~~product~~products intended for enterprise customers with increased speed, print resolution and wide-label capability. WeThe ~~started~~Terminal ~~receiving~~2 ~~orders~~LTE ~~for~~is intended ~~the~~to ~~Terminal~~solve 2connectivity challenges for franchisees operating in supermarkets or off-network environments by removing the ~~latter~~need ~~part~~for ofMiFi ~~2023~~devices ~~from~~and ~~both~~enabling ~~our~~seamless ~~international~~cloud access and ~~domestic~~remote ~~markets~~updates.

Index

POS automation: In the POS automation market, we sell athe Ithaca 9000 printer, ~~utilizing~~which utilizes thermal printing technology. ~~Our~~The ~~POS~~Ithaca ~~printer~~9000 is used primarily by McDonald’s, and to a lesser extent, other ~~quick-service~~QSRs ~~restaurants~~ and ~~are~~is located either at the checkout counter or within self-service kiosks, to print receipts for consumers or print on linerless labels. In the POS automation market, we primarily sell our products through a network of domestic and international distributors and resellers. We use an internal sales force to manage sales through our distributors and resellers, as well as to solicit sales directly from end- users.

Casino and gaming: We sell several models of printers used in slot machines, video lottery terminals (“VLTs”), sports betting kiosks and other gaming machines that print tickets or receipts instead of issuing coins (“ticket-in, ticket-out” or “TITO”) at casinos, racetracks, charitable gaming establishments and other gaming venues worldwide. These printers utilize thermal printing technology to print tickets and receipts in monochrome and offer various other features such as jam resistant bezels and a dual port interface that enables casinos to print coupons and promotions. In addition, we sell printers using thermal roll-fed printing technology for use in international non-casino establishments, including game types such as Amusements with Prizes, Skills with Prizes, Fixed Odds Betting Terminals, sports betting establishments and other off-premise gaming type machines around the world. We sell our casino and gaming products primarily (1) to slot machine manufacturers, who incorporate our printers into slot machines and, in turn, sell completed slot machines directly to casinos and other gaming establishments and (2) through distributors. We also maintain a dedicated internal sales force to solicit sales from slot machine manufacturers and casinos, and to manage sales through our distributors. In the fourth quarter of 2023, we launched the Epic TR80, our newest casino and gaming printer, which weentered ~~believe~~the ~~will~~market ~~help~~fully usduring ~~retain~~the ~~and~~first ~~expand~~quarter ~~our~~of ~~customer~~2025. ~~base~~We inexpect the ~~casino~~Epic ~~and~~TR80 ~~gaming~~to ~~markets~~become a more meaningful contributor to revenues as customer deployments expand in 2026.

We also offer a software solution, the EPICENTRAL Print System (“EPICENTRAL”), including annual software maintenance, that enables casino operators to create promotional coupons and marketing messages and to print them in real time at the slot machine. With EPICENTRAL, casinos can create ~~utilize~~and ~~the~~manage ~~system to create~~ multiple promotions and incentives to ~~either~~ increase customer time spent on the casino floor orand encourage additional visits ~~to generate more revenue to the casinos~~. We sell EPICENTRAL directly to casinos or through partners ~~who~~that incorporate EPICENTRAL into their casino management system software offerings, largely sold on a SaaS basis.

TSG: Through TSG, we proactively market the sale of ~~consumable products (including POS receipt paper, ribbons and other printing supplies),~~ replacement parts, maintenance and repair services, and shipping and handling charges. Our maintenance services include the sale of extended warranties, multi-year maintenance contracts, a 24-hour guaranteed replacement product service called TransAct Xpress™ and other repair services for our non-FST products. Within the United States, we provide repair services through our service center in Ithaca, New York. Internationally, we provide repair services through our European service center located in Doncaster, UK, and through partners strategically located around the world.

We also provide customers with telephone sales and technical support, and a personal account representative to handle orders, shipping and general information. Technical and sales support personnel receive training on all our products and services. In addition to personalized telephone and technical support, we also market and sell consumable products 24 hours a day, seven days a week, via our webstore, www.transactsupplies.com.

Sources and Availability of Raw Materials

We design our products to optimize product performance, quality, reliability and durability. These designs combine cost efficient materials, sourcing and assembly methods with high standards of workmanship. Almost all of our printers and terminals are currently produced by a third -party manufacturer located in Thailand. A small portion of our products are assembled in our Ithaca, New York facility largely on a configure-to-order basis using components and subassemblies that have been sourced from vendors and contract manufacturers around the world.

Critical component parts and subassemblies include thermal print heads, printing/cutting mechanisms, power supplies, motors, injection molded plastic parts, LCD screens, tablets, circuit boards and electronic components, which are obtained from domestic and foreign suppliers at competitive prices, subject to availability. As a result of the majority of our production being performed by our contract manufacturers, the majority of our purchases consist of fully assembled printers and terminals produced by our contract manufacturers and, to a much lesser extent, component parts. We typically strive to maintain more than one source for our component parts, subassemblies and fully assembled printers and terminals to reduce the risk of parts shortages or unavailability. However, we have experienced and could continue to experience some disruption due to certain suppliers being unable to source specific components and we could experience temporary disruption in the availability of components. In addition, we could experience temporary disruption if certain suppliers ceased doing business with us, as described below.

We currently buy a majority of our thermal print mechanisms, an important component of our thermal printers, and fully assembled printers for substantially all of our printer and ~~food~~FST ~~service technology~~ terminal models, from a foreign contract manufacturer in Thailand. We believe that other contract manufacturers could provide similar thermal print mechanisms or fully assembled printers and terminals, on comparable terms. We do not have supply agreements with foreign contract manufacturers, and we believe that our supply of thermal print mechanisms and fully assembled printers and terminals will be adequate in ~~2025~~2026 and the foreseeable future.

~~Patents~~We also purchase substantially all of our BOHA! labels from a single domestic supplier. Though we do not have a supply agreement with this supplier, our relationship remains strong. While we believe our relationship with this supplier is strong, labels are not unique to this source, and ~~Proprietary~~we ~~Information~~have identified several alternative suppliers capable of meeting our specifications and volume requirements if necessary.

TransAct relies on a combination of trade secrets, patents, employee and third party nondisclosure agreements, copyright laws and contractual rights to establish and protect its proprietary rights in its products. As of December 31, 2024, we held 23 active United States patents and 39 active foreign patents and have three pending United States patent applications and eight pending foreign patent applications pertaining to our products. The remaining duration of these patents ranges from one to 25 years. During the year ended December 31, 2024, no United States patents were issued and 12 foreign patents were issued. During the year ended December 31, 2024, no United States or foreign patents expired. The expiration of any individual patent would not have a significant negative impact on our business. We regard certain manufacturing processes and designs to be proprietary and attempt to protect them through employee and third party nondisclosure agreements and similar means. It may be possible for unauthorized third parties to copy certain portions of our products or to reverse engineer or otherwise obtain and use, to our detriment, information that we regard as proprietary. Moreover, the laws of some foreign countries do not afford the same protection to our proprietary rights as do the laws of the United States. There can be no assurance that legal protections we rely upon to protect our proprietary position will be adequate or that our competitors will not independently develop technologies that are substantially equivalent or superior to our technologies.

Index

Patents and Proprietary Information

TransAct relies on a combination of trade secrets, patents, employee and third-party nondisclosure agreements, copyright laws and contractual rights to establish and protect its proprietary rights in its products. As of December 31, 2025, we held 25 active United States patents and 40 active foreign patents and have three pending United States patent applications and 12 pending foreign patent applications pertaining to our products. The remaining duration of these patents ranges from one to 24 years. During the year ended December 31, 2025, two United States patents were issued, and six foreign patents were issued. During the year ended December 31, 2025, no United States patents expired, and six foreign patents expired. The expiration of any individual patent would not have a significant negative impact on our business. We regard certain manufacturing processes and designs to be proprietary and attempt to protect them through employee and third-party nondisclosure agreements and similar means. It may be possible for unauthorized third parties to copy certain portions of our products or to reverse engineer or otherwise obtain and use, to our detriment, information that we regard as proprietary. Moreover, the laws of some foreign countries do not afford the same protection to our proprietary rights as do the laws of the United States. There can be no assurance that legal protections we rely upon to protect our proprietary position will be adequate or that our competitors will not independently develop technologies that are substantially equivalent or superior to our technologies.

Trademarks, Service Marks Trade Names and Copyrights

We own or have rights to trademarks, service marks, trade names and copyrights that we use in connection with the operation of our business, including our corporate names, logos and website names. Other trademarks, service marks and trade names appearing in this Form 10-K are the property of their respective owners. The trademarks we own include TransAct®, BOHA! ®, AccuDate®, EPICENTRAL®, Epic TR80™®, ~~Ithaca®~~ and ~~TransAct Express™~~Ithaca®. Solely for convenience, some of the trademarks, service marks, trade names and copyrights referred to in this Form 10-K are listed without the ©, ® and ™ symbols, but we will assert, to the fullest extent under applicable law, our rights to our trademarks, service marks, trade names and copyrights.

Seasonality

Restaurants typically reduce purchases of equipment in the fourth quarter due to the increased volume of transactions during the holiday period, which may negatively impact sales of our ~~food~~FST ~~service technology~~ products or POS printers.

Working Capital

Inventory, accounts receivable, and accounts payable levels, payment terms, and where applicable, return policies are in accordance with the general practices of the industry and standard business procedures. See also Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations of this Form 10-K.

Certain Significant Customers

Light & Wonder Gaming, Inc. (“Light & Wonder”) is our most significant customer. We primarily sell casino and gaming printers to Light & Wonder. Sales to Light & Wonder represented 9% and 11% of our total net sales for the years ended December 31, 2025 and 2024, respectively.

Sales to Light & Wonder represented 11% and 6% of our total net sales for the years ended December 31, 2024 and 2023, respectively.

Competition

The market for transaction-based and specialty printers, ~~food~~FST ~~service technology~~ terminals and related software applications is extremely competitive, and we expect such competition to continue in the future. However, we experience less competition for EPICENTRAL software due to the highly customized nature of the product. We compete with a number of companies, many of which have greater financial, technical and marketing resources than TransAct. We believe our ability to compete successfully depends on a number of factors both within and outside our control, including software features, functionality and ease of use, durability, reliability, quality, design capability, product customization, price, customer support, success in developing new products, manufacturing expertise and capacity, supply of component parts and materials, strategic relationships with suppliers, the timing of new product introductions by us and our competitors, general market, economic and political conditions and, in some cases, the uniqueness of our products.

In the ~~food~~FST ~~service technology~~ market, we primarily compete with ~~CrunchTime!~~Crunchtime Information Systems, Inc. (including its Zenput and Squadle brands), Digi International Inc. (including its Jolt Software, Inc. brand), Avery Dennison ~~Corporation~~, Ecolab Inc., ITD Food Safety, Daymark Safety Systems (part of CMC Group, Inc.), Integrated Control Corp,. ~~Digi International,~~ and Toast, Inc. We compete in this market based largely on our ability to provide highly specialized purpose-built hardware products, different software applications that can be chosen by a customer and ongoing technical support. We rely upon third -party developed software and hosting services combined with our own proprietary hardware and software to offer a unique BOHA! branded solution to support back-of-house operations in the food service industry. Our competitors or others may develop, or may establish relationships with developers with the capability to develop, software and services that are similar to or competitive with ours, which may be disadvantageous to our competitive position. ~~Certain~~In ~~portions~~2025, ofwe ~~our~~acquired ~~food~~a ~~service~~perpetual ~~technology~~license ~~software~~to ~~are~~the ~~licensed~~BOHA! source code from a third -party developer, ~~on a non-exclusive basis through 2031~~ and ~~are~~we ~~subject~~believe tothis awill ~~revenue~~ reduce ~~sharing~~our ~~arrangement~~long-term ~~with~~dependence ~~the~~on that developer. Wefor ~~are~~access ~~reliant~~to ~~upon~~and ~~the~~control ~~third~~of ~~party~~the ~~developer~~code. toHowever, ~~further~~we ~~develop~~currently ~~and~~continue ~~maintain~~to ~~its~~rely ~~developed~~on ~~software~~third parties, ~~and~~including the prior developer, ~~controls~~to host the ~~software~~web-based ~~source~~applications ~~code.~~and ~~The~~to ~~license~~provide ~~agreement~~certain ~~does not preclude the~~support, ~~developer~~ maintenance orand ~~the~~other ~~Company~~services ~~from~~while ~~working~~we ~~with~~work ~~others~~to ontransition ~~similar products. Also,~~ the ~~third~~code ~~party~~to ~~developer~~our ~~hosts~~platform ~~the~~and ~~web-based applications~~systems.. Therefore, presently, we ~~are~~remain highly dependent upon this third -party developer for continued service to our customers and the ~~further~~ongoing ~~development~~operation of portions of our ~~food~~FST ~~service technology~~ software products.

In the POS automation market, we primarily compete with ~~Epson~~BIXOLON America, Inc., ~~which~~and ~~holds~~Epson ~~a dominant market position. We also compete with BIXOLON~~ America, Inc.,. and, to a much lesser extent, with Star Micronics America, Inc. and Citizen -Systems ~~CBM~~ America Corporation. We believe certain competitors of ours have greater financial resources and lower costs attributable to higher volume production and lower gross profit margin expectations which enable them to ~~offer~~ offer lower prices than us.

In the casino and gaming market (consisting principally of slot machine printing, VLT and sports betting transaction and promotional coupon printing), we compete with several companies including JCM Global, Nanoptix, Inc., Custom Engineering SPA, Eurocoin Components and others. ~~Certain~~Our ~~of our~~ products sold for casino and gaming applications compete based upon our ability to provide highly specialized products, custom ~~engineering~~developed and proprietary firmware for customers’ many different gaming platforms, and ongoing technical support. In addition, many of our casino and gaming products, which are incorporated into our customers’ gaming platforms, must be certified and approved for use in each of the jurisdictions in which we or the customer operate(s). As a result, we believe this creates a significant barrier to entry for any new competitors due to the cost and extensive time required to receive such certifications and approvals.

The market in which TSG competes is highly fragmented, and we compete with numerous competitors of various sizes, including POS and internet resellers and paper converters depending on the geographic area.

Our strategy for competing in our markets is to continually develop and/or license new products (hardware and software), such as launching the BOHA! Terminal in 2019, the BOHA! Terminal 2 in 2023, the Epic TR80 which was launched in 2023 and product line extensions that are technologically advanced and provide differentiated features and functions, to increase our market penetration, to take advantage of strategic relationships, and to lower the cost of our products by sourcing certain products overseas. Although we believe that our products, operations and relationships provide a competitive foundation, there can be no assurance that we will compete successfully in the future. In addition, our printer products utilize certain thermal printing technologies and licensed software. If new technologies are introduced, or existing technologies evolve, we may be required to incorporate these technologies into our products. Alternatively, if such technologies were to become available to our competitors, our printer products could become obsolete, which could have a significant negative impact on our business.

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Our strategy for competing in our markets is to continually develop and/or license new products (hardware and software), such as launching the BOHA! Terminal in 2019, the BOHA! Terminal 2 and Epic TR80 in 2023, the BOHA! Terminal 2 LTE in 2025 and product line extensions that are technologically advanced and provide differentiated features and functions, to increase our market penetration, to take advantage of strategic relationships, and to lower the cost of our products by sourcing certain products overseas. Although we believe that our products, operations and relationships provide a competitive foundation, there can be no assurance that we will compete successfully in the future. In addition, our printer products utilize certain thermal printing technologies and licensed software. If new technologies are introduced, or existing technologies evolve, we may be required to incorporate these technologies into our products. Alternatively, if such technologies were to become available to our competitors, our printer products could become obsolete, which could have a significant negative impact on our business.

Governmental Regulation

The casino and gaming industries are generally subject to extensive and evolving ~~regulation~~regulations that in many jurisdictions ~~includes~~include licensing or regulatory screening of suppliers, manufacturers and distributors and their applicable affiliates, their major shareholders, officers, directors and key employees. In addition, certain of our casino and gaming products and technologies must be certified or approved in each of the jurisdictions in which we operate. Regulators review many facets of an applicant or holder of a license, including its financial stability, integrity and business experience. Any failure to receive a license or the loss of a license that we currently hold could have a material adverse effect on us or on our results of operations, cash flow or financial condition.

While we believe that we are in compliance with all material casino and gaming laws and regulatory requirements applicable to us, we cannot assure that our activities or the activities of our customers will not become the subject of any regulatory or law enforcement proceeding or that any such proceeding would not have a material adverse impact on us or our results of operations, cash flows or financial condition.

Environmental Compliance

Our compliance with federal, state and local laws and regulations relating to environmental protection and discharge of hazardous materials has not had a material impact on our capital expenditures, earnings or competitive position, and we do not anticipate any material impact from such compliance in the future.

Available Information

We make available free of charge through the “Investor Relations” page on our website, www.transact-tech.com (which can be accessed by selecting the “~~Company~~About Us” tab and then clicking on “Investor Relations”), our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, proxy statements and all amendments to those reports and statements as soon as reasonably practicable after such material is electronically filed with or furnished to the SEC pursuant to Sections 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). The SEC maintains a website that contains reports, proxy and information statements, and other information regarding issuers that file electronically with the SEC at http://www.sec.gov. The content on any website referred to in this Form 10-K is not incorporated by reference in this Form 10-K unless expressly noted.

Employees

As of December 31, ~~2024~~2025, TransAct and our subsidiaries employed ~~108~~103 ~~persons~~people, all of whom were full-time employees. None of our employees are unionized, and we consider our relationships with our employees to be good.

Information about our Executive Officers

The following is a list of the names and ages of all executive officers of the registrant, indicating all positions and offices with the registrant held by each such person and each person’s principal occupations and employment during at least the past five years.

Name	Age	Position
John M. Dillon	7576	Chief Executive Officer
Steven A. DeMartino	5556	President, Chief Financial Officer, Treasurer and Secretary
Tracey S. Winslow	6566	Chief Revenue Officer
Brent Richtsmeier	60	Chief Technology Officer
Brent W. Richtsmeier	61	Chief Technology Officer
William J. DeFrances	60	Vice President & Chief Accounting Officer
Dana Loof	59	Chief Marketing Officer
William J. DeFrances	61	Vice President & Chief Accounting Officer

John M. Dillon was appointed Chief Executive Officer of TransAct on April 4, 2023 and has been a member of the Board of Directors of the Company since 2011. Mr. Dillon served as the Chairman of the Board of Directors of Aerospike, the world’s first flash-optimized database and the fastest database at scale, from January 2022 to February 2024 and served as CEO of Aerospike from January 2015 to January 2022. Prior to joining Aerospike, Mr. Dillon served as CEO of Engine Yard, Inc., the leading cloud platform for automating and developing Ruby on Rails and PHP applications, from 2009 to 2014. He served as CEO for Navis, Inc., a private company specializing in software systems for operating large marine container terminals and distribution centers, from 2002 to 2008. Before Navis, he also served as CEO for Salesforce, Inc. (formerly Salesforce.com) and President and CEO of Hyperion Solutions. He began his career as a Systems Engineer for EDS (Electronic Data Systems) and then moved into a variety of sales management positions for various high-tech companies, including Oracle Corporation. Mr. Dillon holds a ~~Bachelor~~bachelor’s degree in ~~Engineering~~engineering from the United States Naval Academy and an MBA from Golden Gate University.

Steven A. DeMartino was named TransAct’s President, Chief Financial Officer, Treasurer and Secretary on June 1, 2010. Previously, Mr. DeMartino served as Executive Vice President, Chief Financial Officer, Treasurer and Secretary from June 2004 to May 2010, Senior Vice President, Finance and Information Technology from October 2001 to May 2004, Vice President and Corporate Controller from January 1998 to October 2001, and Corporate Controller from August 1996 to December 1997. Mr. DeMartino holds a Bachelor’s degree in Accounting and Economics from the College of the Holy Cross and an MBA from the University of Connecticut. He also is a certified public accountant.

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~~Tracey~~Steven SA. ~~Winslow~~DeMartino was named TransAct’s President, Chief ~~Revenue~~Financial Officer, ofTreasurer ~~the~~and ~~Company~~Secretary inon ~~March~~June ~~2023~~1, ~~with responsibility for worldwide sales in all of the Company’s markets~~2010. ~~Prior to this appointment~~Previously, MsMr. ~~Winslow~~DeMartino served as ~~Senior~~Executive Vice President, ~~Casino~~Chief ~~and~~Financial ~~Gaming Sales from June 2010 to February 2023~~Officer, ~~with~~Treasurer ~~responsibility for the sales~~ and ~~marketing~~Secretary offrom ~~all~~June ~~casino~~2004 ~~and~~to ~~gaming~~May ~~products. Previously~~2010, ~~Ms. Winslow served as~~ Senior Vice President, ~~Sales~~Finance and Information ~~Marketing~~Technology ~~of the Company~~ from ~~June~~October ~~2007~~2001 to May ~~2010~~2004, ~~Senior~~ Vice President, ~~Marketing~~ and ~~Sales,~~Corporate ~~POS~~Controller ~~and Banking of the Company~~ from ~~July~~January ~~2006~~1998 to ~~June~~October ~~2007~~2001, and ~~joined~~Corporate ~~TransAct~~Controller infrom ~~May~~August of1996 ~~2005~~to asDecember ~~Senior Vice President, Marketing~~1997. ~~Prior to joining TransAct, Ms~~Mr. ~~Winslow was~~DeMartino ~~employed~~holds ~~with~~a ~~Xerox~~bachelor’s ~~Corporation~~degree ~~where~~in ~~she~~accounting ~~held~~and economics from the ~~role~~College of ~~Manager,~~the ~~Worldwide~~Holy ~~Marketing~~Cross ~~from~~and ~~2003~~a toMaster ~~2005,~~of ~~and~~Business ~~Manager,~~Administration ~~Sales~~degree ~~Operations~~ from ~~2000~~the toUniversity ~~2002~~of Connecticut. ~~She~~He ~~joined~~also ~~Xerox~~is ~~Corporation~~a incertified ~~1983~~public accountant.

~~Brent~~Tracey ~~Richtsmeier~~S. Winslow was named Chief ~~Technology~~Revenue Officer of the Company in ~~September~~March ~~2021~~2023 with responsibility for worldwide sales in all of the Company’s markets. ~~Previously~~Prior to this appointment, MrMs. ~~Richtsmeier~~Winslow served as Senior Vice President, ~~Software~~Casino ~~Engineering~~and ~~since~~Gaming ~~joining~~Sales ~~TransAct~~from inJune ~~December~~2010 ~~2019~~to ~~and~~February ~~was~~2023, ~~appointed~~with responsibility as for anthe ~~officer~~sales and marketing of ~~the~~all ~~Company~~casino inand ~~January~~gaming ~~2021~~products. ~~Prior~~Previously, toMs. ~~joining~~Winslow ~~TransAct~~served as Senior Vice President, ~~Mr.~~Sales ~~Richtsmeier~~and ~~was~~Marketing ~~employed~~of ~~with~~the ~~Samsung~~Company ~~Electronics~~from ~~Co.,~~June ~~Ltd.,~~2007 anto ~~electronics~~May ~~corporation~~2010, ~~from~~Senior ~~May~~Vice ~~2004~~President, ~~until~~Marketing ~~November~~and ~~2017~~Sales, asPOS ~~the~~and VPBanking of ~~Development~~the Company ~~where~~from heJuly ~~was responsible~~2006 ~~for~~to ~~software~~June ~~strategy~~2007, ~~software~~and ~~development~~joined atTransAct ~~scale~~in ~~and~~May ~~business~~of ~~development~~2005 as Senior Vice President, Marketing. InPrior ~~November~~to ~~2017~~joining TransAct, ~~Samsung~~Ms. ~~Electronics~~Winslow ~~sold~~was ~~their~~employed ~~business~~with ~~products~~Xerox ~~division~~Corporation towhere HPshe ~~Inc~~held the role of Manager, Worldwide Marketing from 2003 to 2005, and ~~Mr.~~Manager, ~~Richtsmeier~~Sales ~~transferred~~Operations from 2000 to HP2002. She ~~Inc~~joined toXerox ~~become~~Corporation ~~the~~in ~~Global~~1983. ~~Head~~ Ms. Winslow holds a Bachelor of ~~Cloud~~Science ~~and~~from ~~Mobile~~Palm ~~Software~~Beach ~~Solutions~~Atlantic ~~until~~University. ~~joining~~Ms. ~~TransAct~~Winslow inalso ~~2019~~holds a Master of Business Administration degree from Emory University – Goizueta Business School.

~~William~~Brent J.Richtsmeier ~~DeFrances~~was ~~joined~~named ~~TransAct as Vice President &~~ Chief ~~Accounting~~Technology Officer in ~~July~~September ~~2022~~2021. Previously, Mr. ~~DeFrances~~Richtsmeier ~~previously~~ served as ~~Corporate~~Senior ~~Controller~~Vice atPresident, ~~Omega~~Software Engineering, ~~Inc.,~~since anjoining ~~electronics~~TransAct ~~and instrumentation~~in ~~company~~December ~~that was, during Mr~~2019. Prior ~~DeFrances’ tenure, a subsidiary of Spectris plc, a UK public company listed on the London Stock Exchange, from September 2020~~ to ~~July~~joining ~~2022. From August 2019 to August 2020~~TransAct, Mr. ~~DeFrances~~Richtsmeier ~~worked~~was asemployed ~~an independent~~with ~~financial~~Samsung ~~consultant.~~Electronics ~~Prior to this~~Co., MrLtd., ~~DeFrances~~an ~~held various positions with United Technologies Corporation (now RTX Corporation~~electronics corporation, ~~formerly~~from ~~Raytheon~~May ~~Technologies~~2004 ~~Corporation)~~until ~~(“UTC”)~~November ~~and~~2017 ~~Sikorsky Aircraft (owned by Lockheed Martin Corporation). Mr. DeFrances previously served~~ as anthe ~~Associate~~VP ~~Director~~ of ~~Military~~Development ~~Finance~~where ~~for~~he ~~Pratt~~was &responsible ~~Whitney,~~for asoftware ~~subsidiary of UTC~~strategy, ~~from~~software ~~October~~development ~~2018~~at toscale ~~August 2019,~~ and ~~the~~business ~~Business~~development. In ~~Unit~~November ~~Controller~~2017, ~~USG/Military~~Samsung ~~and~~Electronics ~~International~~sold ~~Military for~~their ~~Sikorsky~~business ~~Aircraft~~products division ~~from October 2015~~ to ~~October~~HP ~~2018. Prior to this~~Inc, and Mr. ~~DeFrances~~Richtsmeier ~~also~~transferred ~~served~~to asHP ~~the~~Inc ~~Assistant Controller, Financial Reporting for Sikorsky Aircraft from 2009~~ to ~~2013.~~become Inthe ~~addition,~~Global ~~Mr.~~Head ~~DeFrances~~of ~~held~~Cloud ~~various accounting~~ and ~~financial~~ ~~roles~~Mobile ~~(VP~~Software ~~Treasurer~~Solutions ~~and~~until VPjoining ~~Controller)~~TransAct ~~from~~in ~~2005~~2019. ~~to 2009 at ATMI, Inc~~Mr. ~~(acquired~~Richtsmeier byholds ~~Entegris,~~a ~~Inc.),~~Bachelor anof ~~advanced~~Science ~~manufacturing~~degree ~~company~~ in ~~the~~Engineering ~~semiconductor industry. Mr. DeFrances has an MBA~~ from ~~the~~North ~~University~~Dakota ~~of Connecticut and is~~State ~~a certified public accountant~~ University.

~~There~~Dana ~~are~~Loof nojoined ~~family~~TransAct ~~relationships~~as ~~between~~Chief ~~any~~Marketing ofOfficer (“CMO”) ~~our~~in ~~executive~~December ~~officers~~2025. Ms. ~~and~~Loof ~~there~~has isa no30-year ~~arrangement~~track orrecord ~~understanding~~leading ~~between~~high-growth ~~any~~technology ofcompanies, ~~such~~where ~~officers~~she has been responsible for global marketing strategy, brand strategy and ~~any~~positioning, ~~other~~category ~~person~~building, ~~pursuant~~revenue generation, and customer engagement initiatives. Ms. Loof worked as an independent consultant providing CMO services from October 2023 to ~~which~~December he2025. orPrior ~~she~~to this, Ms. Loof was ~~selected~~the asCMO anat Evolv Technologies Holdings, Inc., a security technology company, from January ~~officer~~ 2021 to September 2023 (“Evolv”) where Ms. ~~Each~~ ofLoof ~~our~~led ~~executive~~Evolv’s ~~officers~~marketing ~~was~~efforts, ~~elected~~including bybrand ~~the~~strategy, ~~Board~~positioning, communications, revenue contribution, and strengthening customer acquisition and expansion efforts, through Evolv’s business combination with a special purpose acquisition company (SPAC). In addition, Ms. Loof served as Vice President of ~~Directors~~EMEA toMarketing ~~hold~~at ~~office~~Palo ~~until~~Alto ~~his~~Networks, ora ~~her~~multinational ~~successor~~cybersecurity iscompany ~~elected~~(“Palo Alto”), from May 2018 to January 2021, and ~~qualified~~as orHead ~~until~~of Global ~~his~~Advertising/Brand orat Palo Alto from May 2015 to May 2018, focusing during her ~~earlier~~time ~~resignation~~in orthese ~~removal~~roles on key marketing efforts in transitioning Palo Alto from offering a single product to suite of solutions. Ms. Loof holds a Bachelor of Science degree in International Business and Marketing from San Francisco State University.

William J. DeFrances joined TransAct as Vice President & Chief Accounting Officer in July 2022. Mr. DeFrances previously served as Corporate Controller at Omega Engineering, Inc., an electronics and instrumentation company that was, during Mr. DeFrances’ tenure, a subsidiary of Spectris plc, a UK public company listed on the London Stock Exchange, from September 2020 to July 2022. From August 2019 to August 2020, Mr. DeFrances worked as an independent financial consultant. Prior to this, Mr. DeFrances held various positions with United Technologies Corporation (now RTX Corporation, formerly Raytheon Technologies Corporation) (“UTC”) and Sikorsky Aircraft (owned by Lockheed Martin Corporation). Mr. DeFrances previously served as an Associate Director of Military Finance for Pratt & Whitney, a subsidiary of UTC, from October 2018 to August 2019, and the Business Unit Controller, USG/Military and International Military for Sikorsky Aircraft from October 2015 to October 2018. Prior to this, Mr. DeFrances also served as the Assistant Controller, Financial Reporting for Sikorsky Aircraft from 2009 to 2013. In addition, Mr. DeFrances held various accounting and financial roles (VP Treasurer and VP Controller) from 2005 to 2009 at ATMI, Inc. (acquired by Entegris, Inc.), an advanced manufacturing company in the semiconductor industry. Mr. DeFrances holds a Bachelor of Science degree in accounting from Bryant University. Mr. DeFrances also has a Master of Business Administration degree in International Finance from the University of Connecticut. He also is a certified public accountant.

There are no family relationships between any of our executive officers and there are no arrangements or understandings between any of such officers and any other person pursuant to which he or she was selected as an officer. Each of our executive officers was elected by the Board of Directors to hold office until his or her successor is elected and qualified or until his or her earlier resignation or removal.

Item 1A. Risk Factors.

Investors should carefully consider the risks, uncertainties and other factors described below, as well as other disclosures in Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, because they could have a material adverse effect on our business, financial condition, operating results, and growth prospects. The risks described below are the currently known risks facing our Company that management deems to be material to the Company. Additional risks and uncertainties not presently known to us, or that we currently believe to be immaterial, may also impair our business operations. ~~In the event that~~ If such risks or uncertainties materialize, our business, financial condition, cash flows and results of operations could be materially adversely affected.

We assume no obligation (and specifically disclaim any such obligation) to update these Risk Factors or any other forward-looking statements contained in this Form 10-K to reflect actual results, changes in assumptions or other factors affecting such forward-looking statements, except as required by law.

Risks Related to our Financial Condition and Future Operating Results

We have a history of net losses, we anticipate making further investments in product development and we may not be able to achieve, maintain or increase profitability in future periods.

In 2024, we incurred a net loss of $9.9 million. While we generated $4.7 million of net income in 2023, we incurred a net loss of $5.9 million, $4.0 million and $5.6 million in 2022, 2021 and 2020, respectively. We may not be able to achieve or maintain profitability in the future. In addition, we may make further investments in product development and may increase expenses in future periods which may affect our ability to maintain or increase profitability. We have expended, and expect to continue to expend, financial and other resources on developing our food service technology business, including expanding our offerings, developing or acquiring new products and services and increasing our sales and marketing efforts. These efforts may be more costly than we expect and may not result in increased revenue or growth in our food service technology business. Any failure to increase our revenue sufficiently to keep pace with our investments and other expenses could prevent us from maintaining or increasing profitability or positive cash flow on a consistent basis. This risk may be exacerbated by current economic conditions, which have resulted, and may continue to result in increased costs and decreased demand for our products. Customers that placed advance orders due to supply chain disruptions in 2022 and into 2023 paused orders in 2024 while they sold accumulated inventory. We believe all domestic customers have resumed ordering with the exception of one significant international casino and gaming customer. Though we expect overall casino and gaming sales to improve in 2025 compared to 2024, we expect such sales to be somewhat impacted in 2025 until this customer has sold through its inventory on hand. If we are unable to successfully address these risks and challenges as we encounter them, our business, financial condition, and results of operations could be adversely affected.

Index

Risks Related to our Financial Condition and Future Operating Results

We have a history of net losses, we anticipate making further investments in product development and we may not be able to achieve, maintain or increase profitability in future periods.

In 2025 and 2024, we incurred net losses of $1.2 and $9.9 million, respectively. While we generated $4.7 million of net income in 2023, we incurred net losses in each fiscal year from 2020 to 2022. We may not be able to achieve or maintain profitability in the future. In addition, we may make further investments in product development and may increase expenses in future periods which may affect our ability to maintain or increase profitability. We have expended, and expect to continue to expend, financial and other resources on developing our FST business, including acquiring a licensed copy of the BOHA! source code, expanding our offerings, developing or acquiring new products and services and increasing our sales and marketing efforts. These efforts may be more costly than we expect and may not result in increased revenue or growth in our FST business. Any failure to increase our revenue sufficiently to keep pace with our investments and other expenses could prevent us from maintaining or increasing profitability or positive cash flow on a consistent basis. This risk may be exacerbated by current economic conditions, which have resulted, and may continue to result in increased costs on our products assembled in Thailand, inflationary pressures, and decreased demand for our products in the casino and gaming market. If we are unable to successfully address these risks and challenges as we encounter them, our business, financial condition, and results of operations could be adversely affected.

Our operating results and financial condition may fluctuate.

Our operating results and financial condition may fluctuate from quarter to quarter and year to year and are likely to continue to vary due to a number of factors, many of which are not within our control. If our operating results do not meet the expectations of securities analysts or investors, who may derive their expectations by extrapolating data from recent historical operating results, the market price of our common stock will likely decline. Fluctuations in our operating results and financial condition may occur due to a number of factors, including, but not limited to, those identified below and throughout this “Risk Factors” section:

•

delays between our expenditures to develop and market new or enhanced products and consumables and the generation of sales from those products;

•

the geographic distribution of our sales and our supply chain;

•

market acceptance of our products, both domestically and internationally;

•

development of new competitive products by others;

• increased levels of competition, including due to ~~the~~increased ~~return~~levels ~~to market~~ of ~~our~~competition ~~largest~~in ~~casino~~the ~~and~~POS ~~gaming~~automation ~~competitor~~market;

•

our responses to price competition;

•

our level of research and development activities;

• changes in the amount that we spend to develop, acquire or license new products, consumables, technologies or businesses, including costs associated with the recent acquisition of a licensed copy of the BOHA! source code;

•

changes in the amount we spend to promote our products and services;

•

changes in the cost of satisfying our warranty obligations and servicing our installed base of products;

• availability of third -party components at reasonable prices or at all;

•

general economic and industry conditions, including inflation and changes in interest rates affecting returns on cash balances, investments and debt, that affect customer demand;

•

changes in customer demand due to supply chain constraints;

• the dependence of our supply chain on a few, foreign third party manufacturers and suppliers and the impact on our supply chain of product or component shortages and cost increases due to events beyond our control, including tariffs and other trade policies, inflation and political or social instability such as the ongoing Russia/Ukraine war , ~~the~~conflicts ~~war~~ in the Middle East, and ~~the~~tensions ~~conflict~~ between China and Taiwan and possible expansion of such war, conflicts or tensions;

•

severe weather events, public health crises, military actions, the cost of insurance and other external events out of our control that can disrupt our operations or the operations of our customers’ or suppliers’ facilities; and

•

changes in accounting rules and regulations.

Due to all of the foregoing factors, and the other risks discussed in this Form 10-K, quarter-to-quarter comparisons of our operating results may not be an indicator of future performance.

Risks Associated with Determining and Pursuing Strategic Initiatives and Business Growth

Our success may depend in part on our ability to identify and pursue the best long-term strategy for our business.

The Company engaged an advisor, Roth Capital Partners, LLC (“Roth”), in the fourth quarter of 2023 to assist in determining the best long-term strategy for its business and ensure the Company is maximizing the value of its operations for all shareholders and stakeholders. The Company continues to actively assess strategic alternatives with the assistance of Roth while continuing to pursue its business growth and development initiatives on a parallel track. The Company has engaged with a number of outside parties and is in various stages of discussion with such outside parties. The Company is committed to pursuing an optimal outcome for all its stakeholders and maximizing shareholder value.

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No timetable has been established for our review of the best long-term strategy for our business, and we do not intend to disclose developments or provide updates on the progress or status of our ongoing review until our Board of Directors deems such disclosure is appropriate or required. During the course of this review, perceived uncertainties related to our future may result in the loss of potential business opportunities and volatility in our stock price and may make it more difficult for us to attract and retain qualified personnel and business partners.

Acquisitions, dispositions and other strategic alternatives involve a number of risks, including: (i) the potential disruption of our ongoing business; (ii) the distraction of management away from the ongoing oversight of our existing business activities; (iii) if we determined to pursue a disposition strategy, we may not be able to identify, pursue and close a transaction that provides adequate value to the Company and its stockholders; (iv) the potential departure of key personnel during the negotiation or pendency of a transaction; (v) the loss or reduction of control over certain of our assets; (vi) the anticipated benefits and cost savings of those transactions not being realized fully, or at all, or taking longer to realize than anticipated; (vii) an increase in the scope and complexity of our operations or the management of our business subsequent to a transaction; (viii) incurring additional indebtedness or the potential sale of additional shares of our common stock in public or private offerings to finance acquisitions or transactions, which may be dilutive to existing stockholders or cause the price of our common stock to decline; and (ix) the depletion of cash to pay for an acquisition.

There can be no assurance that we will be able to successfully implement a growth strategy, or that we can successfully manage expanded operations, if they occur. If we expand, we may from time-to-time experience constraints that will adversely affect our ability to satisfy customer demand in a timely fashion. Failure to manage growth effectively could adversely affect our results of operations and financial condition.

Further, there can be no assurance that we will find suitable opportunities for strategic transactions at acceptable prices or on acceptable terms, successfully negotiate required agreements, obtain sufficient financing on acceptable terms or at all if necessary, successfully close transactions after signing such agreements, or that any resulting transaction will have a positive effect on stockholder value. A strategic transaction may result in a significant change in the nature of our business, operations and strategy, and we may encounter unforeseen obstacles or costs in implementing a strategic transaction.

Risks Related to Our Operations

Our food service technology business depends substantially on our customers renewing their subscriptions with the Company. Any decline in our customer renewals could harm our food service technology business, results of operations and financial condition.

Our subscription offerings are term-based, and in order for us to maintain or improve our results of operations, it is important that our customers renew their subscriptions with us when the existing subscription term expires and renew on the same terms or terms more favorable to the Company. Our customers have no obligation to renew their applications and subscriptions, and they may not renew one or more of their applications as they are purchased separately and individually. We also may not be able to accurately predict customer renewal rates. Customers may elect not to renew their subscriptions with us for a variety of reasons, including as a result of changes in their strategic priorities, budgets and costs and, in some instances, due to competing solutions. Our retention rate may also decline or fluctuate as a result of a number of other factors, including our customers’ satisfaction or dissatisfaction with our solutions, the increase in the contract value of subscription and support contracts from new customers, the effectiveness of our customer support services, our pricing, the prices of competing products or services, global economic conditions and the other risk factors described herein. As a result, there can be no assurance that our food service technology customers will renew any or all of their individually purchased application subscriptions. If our customers do not renew their subscriptions or renew on less favorable terms, our business, results of operations and financial condition may be adversely affected.

Because we rely in part on revenue from subscription contracts and recognize revenue from subscription contracts over the term of the relevant subscription period, downturns or upturns in sales are not immediately reflected in full in our results of operations.

Subscription services revenue accounts for a growing portion of our food service technology revenue. Sales of new or renewal subscription contracts may decline or fluctuate as a result of a number of factors, including customers’ level of satisfaction with our solutions, the prices of our subscriptions, the prices and features of products or subscriptions offered by our competitors, reductions in our customers’ spending levels, or other changes in consumer behavior. If our sales of new or renewal subscription contracts decline, our revenue and revenue growth may decline. We recognize subscription revenue ratably over the term of the relevant subscription period, which is generally 12 months in duration. As a result, much of the subscription revenue we report each quarter is derived from subscription contracts that we sold in prior quarters.

Consequently, a decline in new or renewed subscription contracts in any one quarter will not be fully reflected in revenue in that quarter but will negatively affect our revenue in future quarters. Accordingly, the effect of significant downturns in new or renewal sales of our subscriptions is not reflected in full in our results of operations in a given period. Also, it is difficult for us to rapidly increase our subscription revenue through additional sales in any period, as revenue from new and renewal subscription contracts must be recognized ratably over the applicable subscription period. Furthermore, any increases in the average term of subscription contracts would result in revenue for those subscription contracts being recognized over longer periods of time.

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Our calculation of recurring revenue and average revenue per unit (“ARPU”) may differ from how other SaaS-based companies calculate such metrics; our definitions include sales of our consumable labels, which generally fluctuate from period to period.

We use recurring revenue and ARPU as performance indicators in connection with our food service technology market, and we include consumable label sales, in addition to subscription software, extended warranty and service contracts, in our calculation of these metrics. Consumable labels are not sold on a subscription basis or subject to any minimum purchase requirements. In addition, our label sales typically fluctuate and are dependent upon the current demand from food service and restaurant customers, which may be affected by factors such as general economic downturns and seasonality. As a result, our use and definitions of recurring revenue and ARPU may not be comparable with, and may be subject to, increased fluctuation relative to those of other SaaS-based companies that do not include non-subscription components such as label sales in their definitions of recurring revenue or ARPU.

Overestimates or underestimates in our manufacturing forecasts could cause us to hold insufficient or excess inventory or result in delays in the manufacturing and delivery of our products, which could interfere with our ability to retain orders or provide services to our customers.

If we fail to predict our manufacturing requirements accurately, we could incur additional costs or experience manufacturing delays. We currently use a rolling 12-month forecast based primarily on our anticipated product orders and our product order history to help determine our requirements for purchasing components, raw materials and finished products. It is important that we accurately predict both the demand for our products and the lead-time required to obtain the necessary components, raw materials and finished products. We have also modified our products in the past to substitute available components in the place of those that have become scarce or difficult to obtain, and in some instances have identified alternate sources for certain components.

Lead times for materials and components that we order vary significantly and depend on factors such as the specific supplier, the size of the order, contract terms, and demand for each component at a given time, as well as supply shortages with respect to raw materials needed to produce the components. If we underestimate our requirements, or if we are unable to obtain components on time due to supply shortages, as occurred during the COVID-19 pandemic and resulting global supply chain disruptions, we may have inadequate manufacturing capacity or inventory, which could interrupt manufacturing of our products and interfere with our ability to timely deliver products to our customers and adversely impact our sales. Alternatively, if we overestimate our requirements, we could have excess inventory of parts and finished products. Some of the actions we have taken to meet customer demand in the face of recent supply chain disruptions have raised our costs and decreased margins on our products, and any such actions that we take in the future could have a similar effect. Any future underestimate or overestimate of supply requirements, and any actions we may take in the future to navigate supply chain disruptions, could have a material adverse effect on our business and results of operations.

We depend on key personnel, the loss of whom could have a material adverse impact on our business.

Our future success may depend in significant part upon the continued service of certain key management and other personnel. There can be no assurance that we will be able to recruit and retain such personnel. The loss of either John M. Dillon, the Company’s Chief Executive Officer, or Steven A. DeMartino, the Company’s President, Chief Financial Officer, Treasurer and Secretary, or the loss of certain groups of key employees, such as our or sales, operations and engineering teams, could have a material adverse effect on our business and results of operations.

Our ability to recruit, retain, and develop qualified personnel is critical to our success and growth.

To successfully compete and grow our business, we must recruit, develop and retain highly qualified managerial, technical and sales and marketing personnel. In addition, we must develop, maintain and, as necessary, implement appropriate succession plans to ensure we have the necessary human resources capable of maintaining continuity in our business.

The market for qualified personnel is competitive, and we may not succeed in recruiting additional personnel or may fail to effectively replace current personnel who depart with qualified or effective successors. Our effort to retain and develop personnel may also result in significant additional expenses, which could adversely affect our profitability. We are also substantially dependent on our sales force to obtain new customers and increase sales to existing customers. There is significant competition for sales personnel with the skills and technical knowledge that we require. Our ability to achieve significant revenue growth will depend, in large part, on our success in recruiting, training, and retaining a sufficient number of sales personnel to support our growth. If we are unable to hire, train, and retain a sufficient number of qualified and successful sales personnel, our business, financial condition, and results of operations may be harmed.

If we fail to offer high quality support, our business and reputation could suffer.

Our customers rely on us and our third-party service providers for support of our software and services included in our food service technology subscription packages. High-quality support is important for the renewal and expansion of our agreements with existing customers. The importance of high-quality support will increase as we expand our business and pursue new customers. If we or our third party service providers do not help our customers quickly resolve issues and provide effective ongoing support, our ability to sell new food service technology products to existing and new customers could suffer and our reputation and relationships with existing or potential customers could be harmed.

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We experience elements of seasonal fluctuations in the food service technology and POS markets which could cause our stock price to fluctuate.

Our food service technology business is highly dependent on the behavior patterns of our customers and their guests. Restaurants typically reduce purchases of equipment in the fourth calendar quarter due to the increased volume of transactions during the holiday period, which may negatively impact sales of our food service technology products or POS printers during that period. As a result, seasonality may cause fluctuations in our financial results, and other trends that develop may similarly impact our results of operations.

Risks Related to Product Development

We may not realize the expected benefits of our acquisition of a perpetual license to the BOHA! source code within the anticipated time frame or at all.

On August 5, 2025, the Company entered into a Source Code Purchase and Perpetual License Agreement (the “License Agreement”) and a related Transition Statement of Work (together with the License Agreement, the “Source Code Transition Agreement”) with Avery Dennison.

Pursuant to the Source Code Transition Agreement, the Company has acquired a non-exclusive, perpetual and royalty free license to a copy of the source code and associated documentation for the BOHA™ Control Center, BOHA™ Ops (including labeling, media, checklist and timer modules), and the BOHA™ Temp and BOHA™ Sense applications (the “Code”), subject to payment by the Company of the full purchase price of $2.55 million. This license allows the Company to use, modify, market, host, distribute, sublicense, copy and create derivative works of the Code for the Company’s business purposes. The Source Code Transition Agreement involves numerous risks, as described further below.

The transition of the Code as contemplated by the Source Code Transition Agreement may require us to incur non-recurring and other charges, increase certain expenditures, and divert certain engineering resources and management attention to support the transition of the Code into the Company’s systems.

In addition, Avery Dennison may be unable to provide the transition services required by the Source Code Transition Agreement, including its obligations under each milestone for the transition services, or there may be defects in the Code. In any case, if the Company is unable to use the Code, we may need to seek comparable software from third parties or develop it internally, which could require significant time and expense. There could also be an interruption in the Company’s services during any period, including during or after the transition period, in which the Company has to develop a comparable capability, whether on its own or using third-party products. There is no assurance that comparable software is readily available from other sources, or that if available, it would be of comparable quality and cost. Moreover, Avery Dennison retains ownership of the Code under the Source Code Transition Agreement.

Further, there can be no assurance that the Company will be successful in making any of the anticipated enhancements to the Code, that such enhancements will not result in defects in the Code, or that such enhancements will be well received by customers.

We currently rely on a third-party cloud service provider for hosting services with respect to the BOHA! software, which is currently managed by Avery Dennison. During the completion of the transition services under the Source Code Transition Agreement, we anticipate entering into a new agreement with the existing third-party cloud service provider to ensure continued hosting and support. If the software provider or cloud services provider were to terminate operations or otherwise be unavailable to provide hosting services, including during the transition from one hosting provider to another, the availability or usage of our software products could be disrupted and our customers could be adversely affected. Pursuant to the Source Code Transition Agreement, the Code, documentation and data are to be migrated into such third-party cloud hosting services that we would directly manage. During such transition from one hosting environment to another, the availability or usage of the BOHA! software could be disrupted and our customers could be adversely affected. The third-party developer also currently provides certain product support and maintenance services to the Company’s customers. The Company will be responsible for providing these services going forward, and there can be no assurance that the Company will have sufficient capacity to provide such services in a timely manner satisfactory to its customers. Any such occurrence could materially and adversely impact our reputation, business, financial condition and results of operations.

If we are unable to effectively manage these risks and uncertainties, our acquisition of the Code may not deliver the expected benefits within the anticipated time frame, or at all, and may also introduce other material risks that could adversely affect future results of the Company.

Our revenue and profitability depend on our ability to continue to develop or license, on a timely basis, new products and technologies which are free from hardware or software anomalies and cannot be fraudulently manipulated, and customer acceptance of such products.

Our success depends upon our, and our development partners’, ability to timely adapt our capabilities and processes to meet the demands of producing new and innovative products. Because our newer products contain software and generally are more technologically sophisticated than those we have produced in the past, we must continually refine our capabilities to meet the needs of our product innovation. In addition, the ~~food~~FST ~~service technology~~ industry continues to experience technological developments and innovations (such as the use of artificial intelligence and machine learning), and if we are unable to provide enhancements, new features and integrations for our existing platform (due to a lack of investment or otherwise), or if we are unable to efficiently adapt our infrastructure to meet the needs of our product innovations in a timely manner, our business could be negatively impacted.

In addition, even if we, or developers on our behalf, successfully develop such products, there is no assurance that our innovations will be accepted by our customers. Developing and marketing new products, such as our line of BOHA! products, is costly, and our business could be materially adversely affected if we are unable to generate sufficient sales of such products or if our existing or new customers do not quickly accept such products. Customer acceptance is crucial because new products typically have little competition and market penetration due to their novelty. Customer acceptance of new products is never assured and may take time to materialize, even with respect to products developed with customer input. In addition, we may not be able to obtain necessary registrations, licenses, permits or regulatory approvals for new products in the casino and gaming market on a timely basis or at all, which may adversely affect our ability to develop such products. Further, technological innovation often results in unintended consequences such as bugs, vulnerabilities, and other system failures. Any such bug, vulnerability, or failure, especially in connection with a significant technical implementation or change, could result in lost business, harm to our brand or reputation, consumer complaints, and other adverse consequences, any of which could materially adversely affect our business, results of operations, and financial condition.

~~Risks Related to Intellectual Property and Data Security~~8

Cybersecurity and privacy breaches, cyber-attacks, or other disruptions could expose us to liability, affect our business, and damage our reputation.

We are increasingly dependent on information technology systems and infrastructure for our business. We collect, store, and transmit sensitive information including intellectual property, proprietary business information and personal information of employees and, to a lesser extent, customers in connection with business operations. Further, our BOHA! Applications are hosted within cloud platforms that are managed by third parties. The secure maintenance of the information stored on our systems and such third-party systems is critical to our operations and business strategy. Any system outages, and any interruptions or other disruptions to our software applications, including as a result of unexpected errors or mistakes in connection with over-the-air updates, could materially adversely affect our business, results of operations, and financial condition.

In addition, some of the information that we and third-party service providers collect, store and transmit could be an attractive target of criminal attack by third parties with a wide range of motives and expertise, including organized criminal groups, disgruntled current or former employees, and others. Cyber-attacks are of ever-increasing levels of sophistication, and despite our extensive security measures, our information technology and infrastructure may be vulnerable to such attacks or may be breached, including due to employee error or malfeasance. We have experienced such breaches in the past, but they have not had a material effect on our business, financial condition or results of operations. Any such breach that occurs in the future could compromise our networks or the networks of third-party service providers, and the information stored there could be accessed, publicly disclosed, lost or stolen, and our business operations may be interrupted. If our systems become compromised, we may not promptly discover the intrusion. In addition, the techniques used to obtain unauthorized access to networks, or to sabotage IT systems, change and evolve frequently, including through the use of artificial intelligence and quantum computing and generally are not recognized until launched against a target. We may be unable to anticipate these techniques or to implement adequate preventative measures. Like other companies in our industry, we have experienced attacks to our data and systems, including malware and computer viruses that we have been able to detect and eliminate and incidents resulting in immaterial disruptions to our business that were remediated. . If our systems fail or are breached or disrupted by future attacks, we could lose product sales, and suffer reputational damage and loss of customer confidence. Such incidents could require notification to affected individuals and may result in legal claims or proceedings and liability under federal and state laws that protect the privacy and security of personal information. If third parties use a cyber-attack to gain access to our proprietary information, they may sell it or use it to duplicate our products, which could put us at a competitive disadvantage. Any one of these events could cause our business to be materially harmed and our results of operations to be adversely impacted, and there can be no assurance that the insurance that we maintain to address certain aspects of cybersecurity risks will be sufficient to cover all losses or all types of claims that may arise.

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These risks may be exacerbated by global political unrest. For example, the Russia–Ukraine war and other international hostilities, and related sanctions imposed by the U.S. government may expose government entities and public and private U.S. companies to attempted or actual cyber-security attacks launched for geopolitical reasons or in conjunction with, or to finance, military conflicts and defense activities. These attacks could materially disrupt our supply chain or our systems and operations or those of our customers and suppliers and may lead to loss of data and income, reputational harm and diversion of funds. See Part I, Item 1C. Cybersecurity, of this Form 10-K for information regarding our cybersecurity risk management practices.

The inability to protect our intellectual property rights could harm our reputation, damage our business or interfere with our competitive position.

Our intellectual property is valuable and provides us with certain competitive advantages. Copyrights, patents, trademarks, service marks, trade secrets, technology licensing agreements, nondisclosure agreements and contracts are used to protect these proprietary rights. Despite these precautions, it may be possible for third parties to copy aspects of our products or, without authorization, to obtain and use information that we regard as trade secrets. Our pending patents may be denied, and our patents may be circumvented by our competitors. In addition, the laws of some foreign countries do not protect our proprietary rights as fully as do the laws of the United States. There can be no assurance that our means of protecting our proprietary rights in the United States or abroad will be adequate or that competing companies will not independently develop similar technologies. Our failure to adequately protect our proprietary rights could have a material adverse effect on our competitive position and our business.

Prosecuting or defending against intellectual property litigation could be time consuming and costly, and claims that we have infringed upon the intellectual property rights of others could impede our business and put us at a competitive disadvantage.

Prosecuting and defending against intellectual property litigation is generally complex, costly, protracted, and highly disruptive to business operations by diverting the attention and energies of management and key technical personnel. We are committed to aggressively asserting and defending our technology and related intellectual property rights, which we have spent a significant amount of money to develop. Similarly, third parties have claimed and may claim, from time to time in the future, that we have violated their intellectual property rights. In the event that a court rules that we have violated a third party’s patent or other intellectual property rights, we may be prevented from operating our business as planned and may be required to pay damages, to obtain a license, if available, or to use a non-infringing method, if possible, to accomplish our objectives. Litigation relating to any such claims could be costly and, if successful, could result in costly judgments or settlements, and there can be no assurance that a license or a substitute technology will be available on favorable terms, or at all. Any such outcome could have a material adverse effect on our business, financial condition and results of operations.

We may face difficulty keeping up with market developments in artificial intelligence and machine learning, and any such developments may be subject to rapidly evolving and extensive regulation

Our industry is marked by rapid technological developments and innovations (such as the use of artificial intelligence and machine learning) and evolving industry standards. If we are unable to provide enhancements and new features and integrations for our existing platform, develop new products that achieve market acceptance, or innovate quickly enough to keep pace with these rapid technological developments, our business could be harmed.

In addition, laws and regulations regarding artificial intelligence and machine learning are evolving rapidly. The technologies underlying artificial intelligence and machine learning, and the use of such technologies, are subject to a variety of laws and regulations, including intellectual property, data privacy and cybersecurity, consumer protection and competition laws, and are expected to be subject to increased regulation and new laws or new applications of existing laws and regulations, which may vary by jurisdiction. Further, because these technologies are highly complex and rapidly developing, it is not possible to predict all of the legal, operational or technological risks that may arise relating to the use of artificial intelligence and machine learning.

Risks Related to Our Partners and Suppliers

WeUntil ~~rely~~the onin-housing anof ~~unrelated~~the ~~third~~BOHA! ~~party~~source tocode ~~develop~~is complete, ~~maintain~~we ~~and~~continue ~~host~~to ~~certain~~rely ~~portions~~on ofthird ~~our~~party ~~food~~ service ~~technology~~providers ~~software,~~to host ~~and~~our ~~any~~FST ~~disruption~~software inand ~~the~~deliver ~~relationship~~certain ~~with that third party~~services, orand any ~~defects~~interruptions inor ~~the~~delays ~~software~~in ~~provided~~services byfrom ~~that~~these third ~~party,~~parties could ~~have~~impair athe ~~material~~delivery ~~adverse~~of ~~effect~~our onproducts ~~our~~and ~~reputation~~services, and our business, results of operations, and financial condition ~~and~~could ~~results~~be materially ofadversely ~~operations~~affected.

We rely ~~upon~~on ~~third~~a third-party ~~developed~~service provider to host our FST software. ~~and~~Third ~~hosting~~parties also provide services ~~combined~~to ~~with~~key aspects of our ~~own~~operations, ~~proprietary~~including Internet ~~hardware~~connections and ~~software~~networking, todata ~~offer~~storage ~~our~~and ~~unique~~processing, ~~BOHA!~~trust ~~branded~~and ~~solution~~safety toand ~~support~~security ~~back-~~infrastructure. We do not control the operation, physical security, or data security of any of these third-~~house~~party ~~operations~~providers. Our efforts to use commercially reasonable diligence in the ~~food service~~selection ~~industry. Certain~~and ~~web~~retention of such third-~~based~~party ~~food~~providers ~~service~~may ~~application~~be ~~software~~insufficient ~~and~~or ~~selected~~inadequate ~~components~~to ofprevent ~~our~~or ~~downloadable~~remediate ~~software~~such ~~applications~~operational ~~are~~and ~~licensed~~security ~~from~~risks. aOur third-party ~~developer~~providers onmay abe ~~non-exclusive~~subject ~~basis~~to ~~through~~intrusions, computer ~~2031~~viruses, ~~and~~denial-of-service ~~are~~attacks, ~~subject~~sabotage, toacts aof ~~revenue sharing~~vandalism, ~~arrangement~~acts ~~with~~of ~~the~~terrorism ~~developer~~or other misconduct. WeThey are ~~reliant~~vulnerable ~~upon~~to ~~the~~damage ~~third-party~~or ~~developer~~interruption tofrom ~~further~~power ~~develop~~loss, ~~and~~telecommunications ~~maintain~~failures, ~~its~~fires, ~~developed~~floods, ~~software~~earthquakes, hurricanes, tornadoes, and ~~the~~similar ~~developer~~events, ~~controls~~and ~~the~~they ~~software~~may ~~source~~be ~~code. Therefore~~subject to financial, ~~presently~~legal, weregulatory, ~~are~~and ~~highly~~labor ~~dependent~~issues, each of which may impose additional costs or requirements on ~~this~~ us or prevent these third~~-party~~ ~~developer~~parties ~~for~~from ~~continued~~providing ~~service~~services to us or our customers ~~and~~on our ~~the~~behalf. ~~further~~From ~~development~~time ofto time, our ~~food~~software ~~service~~maintained ~~technology~~by ~~software~~these ~~products. If~~third ~~the~~parties ~~software~~has ~~provider~~experienced ~~were~~brief tointerruptions ~~terminate~~in ~~operations~~service orwhich ~~otherwise~~we behave ~~unavailable~~been able to ~~provide maintenance,~~resolve ~~hosting~~promptly ~~and~~by ~~development~~working ~~services~~with tothe usthird-party providers, and ~~our~~there ~~customers,~~may ~~the~~be ~~availability~~future orsuch interruptions ~~usage~~that ofcould ~~our~~have ~~software~~a ~~products~~material ~~could~~adverse beeffect ~~disrupted~~on ~~and~~ our ~~customers~~customer ~~could~~relationships or be ~~adversely~~more ~~affected~~costly or time-consuming to resolve. In ~~any~~addition, ~~such~~these ~~case,~~third weparties may ~~need~~breach totheir ~~seek~~agreements ~~comparable~~with ~~software and~~us, ~~services~~disagree ~~from~~with ~~other~~our ~~third~~interpretation ~~parties~~of contract terms or ~~develop~~applicable itlaws ~~internally~~and regulations, ~~which~~refuse ~~could~~to ~~require~~continue ~~significant~~or ~~time~~renew ~~and~~these ~~expense.~~agreements ~~There~~on ~~can~~commercially bereasonable noterms ~~assurance~~or ~~that~~at ~~such~~all, ~~software~~fail to or ~~services~~refuse ~~would~~to beprocess ~~available~~transactions ~~from~~or provide other ~~sources~~services adequately, ortake actions that ifdegrade ~~available~~the functionality of our platform and services, ~~they~~increase ~~would~~prices, ~~be of~~impose ~~comparable~~additional ~~quality~~costs ~~and~~or ~~cost. Moreover~~requirements on us or our customers, ~~any~~or ~~efforts~~give preferential treatment to ~~develop~~our ~~new~~competitors. ~~software,~~If ~~whether~~we ~~internal~~are orunable byto ~~third~~procure ~~parties,~~alternatives ~~would~~in ~~require~~a ~~significant~~timely ~~lead~~and ~~time,~~efficient manner and ~~there~~on ~~could~~acceptable terms, or at all, we may be ansubject ~~interruption~~to inbusiness ~~service~~disruptions, ~~during~~losses, or costs to remediate any ~~period~~of inthese ~~which~~deficiencies. The occurrence of any of the ~~software provider~~above ~~ceases~~events tocould ~~provide~~result ~~products~~in ~~and~~reputational ~~services~~damage, ~~and~~legal ~~new~~or ~~products~~regulatory ~~remain~~proceedings, loss ~~under~~of ~~development.~~customers ~~Any~~or ~~such~~other ~~occurrence~~adverse consequences, any of which could materially ~~and~~ adversely ~~impact~~affect our business, ~~financial condition and~~ results of operations, and financial condition.

11We are currently dependent upon a manufacturer located in Thailand for the manufacturing and assembly of substantially all of our printers and terminals, and any further or future disruption in the businesses or operations of this manufacturer or changes to our relationship with this manufacturer/increased costs of products from this manufacturer, including as a result of political, social or economic instability, war, trade restrictions or tariffs, severe weather, changes in climate, additional public health crises and other events out of our control, could materially adversely affect our business, financial condition and results of operations.

In an effort to maximize cost savings and operational benefits, we have outsourced substantially all of the manufacturing and assembly of our printers and terminals to a contract manufacturer located in Thailand. As a result, we are dependent on this manufacturer for the manufacturing of our products, and any disruption in such manufacturing or the export of products from this manufacturer to the United States, or the cost of such manufacturing and export, may adversely affect our business, financial condition and results of operations.

Risks affecting the businesses and operations of our manufacturer in Thailand and the cost to us of the products sourced from this manufacturer include: political and regional strife; war; labor shortages; severe weather and natural disasters such as earthquakes, hurricanes, fires, and floods, whether as a result of climate change or otherwise; lengthy power outages; increased pricing, financial instability and capacity constraints of shippers; and concerns with or threats of public health crises, contagious diseases or health epidemics. We are also exposed to risks relating to the government imposition of tariffs, which may have an impact on the cost or availability of products or components that we purchase. Trade policy between the United States and Thailand, and more broadly, remains subject to ongoing legislative, executive, judicial and international developments. Changes in tariff rates, the implementation of new trade restrictions, the elimination of existing measures, or retaliatory actions by foreign governments could increase our operating costs, reduce demand for our products, or disrupt our supply chain. Because the scope, timing and duration of any such measures are uncertain, we cannot predict their ultimate impact on our business, financial condition and results of operations.

Tariffs have impacted, and we expect that tariffs will continue to impact, certain goods that are assembled and imported from our contract manufacturer in Thailand. Potential future changes in tariffs and trade policies by the United States on imports from Thailand (or other countries, such as China), retaliatory trade measures in response, or judicial developments affecting existing tariffs have resulted in cost increases and may in the future result in additional costs and pricing pressures, supply chain disruptions, volatile or unpredictable customer spending patterns and increased economic or geopolitical risk that we may not be able to offset or otherwise mitigate, any or all of which could adversely impact our business, financial condition and results of operations.

If the contract manufacturer is unable to manufacture our products or continue operating its facilities, as occurred in connection with the COVID-19 pandemic, or if cost increases (as a result of tariffs or otherwise) make continued reliance on the contract manufacturer impractical, we will have limited means for the final assembly of a majority of our products until we are able to secure the manufacturing capability at another facility, develop an alternative manufacturing facility or qualify and begin sourcing from an alternative contract manufacturer, which could be costly and time consuming and have a material adverse effect on our operating and financial results.

We may also incur increased business continuity and reputational risks to the extent that we continue to outsource the manufacturing and assembly of our products to foreign third-party service providers. For example, outsourcing of manufacturing prevents us from exercising control over the assembly of certain of our products and related operations or processes, including the internal controls associated with operations and processes conducted and the quality of our products assembled by contract manufacturers. If we are unable to effectively manage and oversee our outsourcing strategy, we may not realize cost structure efficiencies and our operating and financial results could be materially adversely affected. Outsourcing also exposes us to increased risk of infringement or misappropriation of our intellectual property, to which our manufacturers have access. Because our manufacturer is located in Asia, there is no guarantee that our intellectual property rights will be protected or enforced to the same extent as under U.S. federal and state laws. Consequently, we may not be able to prevent third parties from developing or selling products made using our technologies.

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Any errors or defects in, or failures of, third party software or applications could result in errors or defects in or failures of our food service technology products and services, which could be costly to correct and have a material adverse effect on our reputation, business, financial condition and results of operations.

We are currently dependent upon a manufacturer located in Thailand for the manufacturing and assembly of substantially all of our printers and terminals, and any further or future disruption in the businesses or operations of this manufacturer, political, social or economic instability, war, trade restrictions or tariffs, severe weather, changes in climate, additional public health crises and other events out of our control could materially adversely affect our business, financial condition and results of operations.

In an effort to maximize cost savings and operational benefits, we have outsourced substantially all of the manufacturing and assembly of our printers and terminals to a contract manufacturer located in Thailand. As a result, we are dependent on them for the manufacturing of our products, and any disruption in such manufacturing or the export of products from this manufacturer to the U.S. may adversely affect our business, financial condition and results of operations.

Risks affecting the businesses and operations of our manufacturer in Thailand include: political and regional strife; war; labor shortages; severe weather and natural disasters such as earthquakes, hurricanes, fires, and floods, whether as a result of climate change or otherwise; lengthy power outages; increased pricing, financial instability and capacity constraints of shippers; government imposition of tariffs which may impact the cost or availability of products or components that we purchase; and concerns with or threats of public health crises, contagious diseases or health epidemics. Tthe risk to our business posed by any disruption in manufacturing is exacerbated by the concentration of substantially all of our manufacturing operations in one manufacturer located in Thailand.

If the contract manufacturer is unable to manufacture our products or continue operating its facilities, as occurred in connection with the COVID-19 pandemic, or if cost increases (as a result of tariffs or otherwise) make continued reliance on the contract manufacturer impractical, we will have limited means for the final assembly of a majority of our products until we are able to secure the manufacturing capability at another facility or develop an alternative manufacturing facility, which could be costly and time consuming and have a material adverse effect on our operating and financial results.

We may also incur increased business continuity and reputational risks to the extent that we continue to outsource the manufacturing and assembly of our products to foreign third party service providers. For example, outsourcing of manufacturing prevents us from exercising control over the assembly of certain of our products and related operations or processes, including the internal controls associated with operations and processes conducted and the quality of our products assembled by contract manufacturers. If we are unable to effectively manage and oversee our outsourcing strategy, we may not realize cost structure efficiencies and our operating and financial results could be materially adversely affected. Outsourcing also exposes us to increased risk of infringement or misappropriation of our intellectual property, to which our manufacturers have access. Because our manufacturer is located in Asia, there is no guarantee that our intellectual property rights will be protected or enforced to the same extent as under U.S. federal and state laws. Consequently, we may not be able to prevent third parties from developing or selling products made using our technologies.

We rely on distributors and resellers to sell our products and services.

We use a variety of distribution channels, including OEMs and distributors, to market and sell our products and services. We may be adversely impacted by any conflicts that could arise between and among our various sales channels.

Our dependence upon distributors and resellers exposes us to numerous risks, including:

•

loss of channel and the ability to bring new products to market;

•

concentration of credit risk, including disruption in distribution should the distributors, and / or resellers’ financial condition deteriorate;

•

reduced visibility to end user demand and pricing issues which makes forecasting more difficult;

•

distributors or resellers leveraging their buying power to change the terms of pricing, payment and product delivery schedules; and

•

direct competition should a distributor or reseller decide to manufacture printers internally or source printers from a competitor.

We cannot guarantee that resellers will not reduce, delay or eliminate purchases from us, which could have a material adverse effect upon the business, consolidated results of operations and financial condition.

12Risks Related to Our Operations

Our FST business depends substantially on our customers renewing their subscriptions with the Company. Any decline in our customer renewals could harm our FST business, results of operations and financial condition.

Our subscription offerings are term-based, and in order for us to maintain or improve our results of operations, it is important that our customers renew their subscriptions with us when the existing subscription term expires and renew on the same terms or terms more favorable to the Company. Our customers have no obligation to renew their applications and subscriptions, and they may not renew one or more of their applications as they are purchased separately and individually. We also may not be able to accurately predict customer renewal rates. Customers may elect not to renew their subscriptions with us for a variety of reasons, including as a result of changes in their strategic priorities, budgets and costs and, in some instances, due to competing solutions. Our retention rate may also decline or fluctuate as a result of a number of other factors, including our customers’ satisfaction or dissatisfaction with our solutions, the increase in the contract value of subscription and support contracts from new customers, the effectiveness of our customer support services, our pricing, the prices of competing products or services, global economic conditions and the other risk factors described herein. As a result, there can be no assurance that our FST customers will renew any or all of their individually purchased application subscriptions. If our customers do not renew their subscriptions or renew on less favorable terms, our business, results of operations and financial condition may be adversely affected.

Subscription services revenue accounts for a growing portion of our FST revenue. Sales of new or renewal subscription contracts may decline or fluctuate as a result of a number of factors, including customers’ level of satisfaction with our solutions, the prices of our subscriptions, the prices and features of products or subscriptions offered by our competitors, reductions in our customers’ spending levels, or other changes in consumer behavior. If our sales of new or renewal subscription contracts decline, our revenue and revenue growth may decline. We recognize subscription revenue ratably over the term of the relevant subscription period, which is generally 12 months in duration. As a result, much of the subscription revenue we report each quarter is derived from subscription contracts that we sold in prior quarters.

Consequently, a decline in new or renewed subscription contracts in any one quarter will not be fully reflected in revenue in that quarter but will negatively affect our revenue in future quarters. Accordingly, the effect of a significant downturn in new or renewal sales of our subscriptions is not reflected in full in our results of operations in a given period. Also, it is difficult for us to rapidly increase our subscription revenue through additional sales in any period, as revenue from new and renewal subscription contracts must be recognized ratably over the applicable subscription period. Furthermore, any increases in the average term of subscription contracts would result in revenue for those subscription contracts being recognized over longer periods of time.

We use recurring revenue and ARPU as performance indicators in connection with our FST market, and we include consumable label sales, in addition to subscription software, extended warranty and service contracts, in our calculation of these metrics. Consumable labels are not sold on a subscription basis or subject to any minimum purchase requirements. In addition, our label sales typically fluctuate and are dependent upon the current demand from food service and restaurant customers, which may be affected by factors such as general economic downturns and seasonality. As a result, our use and definitions of recurring revenue and ARPU may not be comparable with, and may be subject to, increased fluctuation relative to those of other SaaS-based companies that do not include non-subscription components such as label sales in their definitions of recurring revenue or ARPU.

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WeOverestimates ~~currently~~or ~~rely~~underestimates onin ~~third party service providers to host~~ our ~~food~~manufacturing ~~service~~forecasts ~~technology~~could ~~software~~cause ~~and~~us ~~deliver~~to ~~certain~~hold ~~services,~~insufficient ~~and~~or ~~any~~excess inventory ~~interruptions~~ or ~~delays~~result in ~~services~~delays ~~from these~~in ~~third~~the ~~parties~~manufacturing ~~could~~and ~~impair the~~ delivery of our products ~~and services~~, ~~and~~which ~~our~~could ~~business,~~interfere ~~results~~with ofour ~~operations,~~ability ~~and~~to ~~financial~~retain ~~condition~~orders ~~could~~or beprovide ~~materially~~services ~~adversely~~to ~~affected~~our customers.

WeIf ~~rely~~we onfail ~~a third-party service provider~~ to ~~host~~predict our ~~food~~manufacturing ~~service~~requirements ~~technology software. Third parties also provide services to key aspects of our operations~~accurately, ~~including~~we ~~Internet~~could ~~connections~~incur ~~and~~additional ~~networking,~~costs ~~data storage and processing, trust and safety and security infrastructure. We do not control the operation, physical security,~~ or ~~data~~experience ~~security~~manufacturing ~~of any of these third-party providers~~delays. ~~Our~~We ~~efforts~~currently to use ~~commercially reasonable diligence in the~~a ~~selection~~ rolling ~~and retention of such third~~12-~~party~~month ~~providers~~forecast ~~may~~based beprimarily ~~insufficient~~on orour ~~inadequate~~anticipated toproduct ~~prevent~~orders ~~or remediate such operational~~ and ~~security~~our ~~risks.~~product ~~Our~~order ~~third-party~~history ~~providers may be subject~~ to ~~intrusions,~~help ~~computer~~determine ~~viruses,~~our ~~denial-of-service attacks,~~requirements ~~sabotage,~~for ~~acts~~purchasing ~~of vandalism~~components, ~~acts~~raw ofmaterials ~~terrorism~~and orfinished ~~other misconduct~~products. ~~They~~It ~~are~~is ~~vulnerable~~important tothat ~~damage~~we oraccurately ~~interruption from power loss, telecommunications failures, fires, floods, earthquakes, hurricanes, tornadoes, and similar events, and~~predict ~~they~~ both ~~may~~the bedemand ~~subject~~for toour ~~financial,~~products ~~legal, regulatory,~~ and ~~labor~~the ~~issues, each of which may impose additional costs or requirements on us or prevent these third parties from providing services to us or our customers on our behalf. From~~ lead-time torequired ~~time, our software maintained by these third parties has experienced brief interruptions in service which we have been able~~ to ~~resolve~~obtain ~~promptly by working with~~ the ~~third-party~~necessary ~~providers~~components, raw materials and ~~there~~finished ~~may be future such interruptions that could have a material adverse effect on our customer relationships or be more costly or time-consuming to resolve~~products. InWe ~~addition,~~have ~~these~~also ~~third~~modified ~~parties may breach their agreements with us, disagree with~~ our ~~interpretation~~products ofin ~~contract~~the ~~terms~~past ~~or applicable laws and regulations, refuse~~ to ~~continue~~substitute oravailable ~~renew~~components ~~these~~in ~~agreements on commercially reasonable terms or at all, fail to or refuse to process transactions or provide other services adequately, take actions that degrade~~ the ~~functionality~~place of ~~our~~those ~~platform~~that ~~and~~have ~~services,~~ become ~~increase~~scarce ~~prices, impose additional costs~~ or ~~requirements~~difficult onto ~~us or our customers~~obtain, ~~or give preferential treatment to our competitors. If we are unable to procure alternatives in a timely~~ and efficient manner and on acceptable terms, or at all, we may be subject to business disruptions, losses, or costs to remediate any of these deficiencies. The occurrence of any of the above events could result in ~~reputational~~some ~~damage,~~instances ~~legal~~have oridentified ~~regulatory~~alternate ~~proceedings,~~sources ~~loss~~for ofcertain ~~customers or other adverse consequences, any of which could materially adversely affect our business, results of operations, and financial condition~~components.

Lead times for materials and components that we order vary significantly and depend on factors such as the specific supplier, the size of the order, contract terms, and demand for each component at a given time, as well as supply shortages with respect to raw materials needed to produce the components. If we underestimate our requirements, or if we are unable to obtain components on time due to supply shortages, as occurred during the global supply chain disruptions in 2022 and 2023, we may have inadequate manufacturing capacity or inventory, which could interrupt manufacturing of our products and interfere with our ability to timely deliver products to our customers and adversely impact our sales. Alternatively, if we overestimate our requirements, we could have excess inventory of parts and finished products. Some of the actions we took to meet customer demand in the face of the supply chain disruptions in 2022 and 2023 raised our costs and decreased margins on our products, and any such actions that we take in the future could have a similar effect. Any future underestimate or overestimate of supply requirements, and any actions we may take in the future to navigate supply chain disruptions, could have a material adverse effect on our business and results of operations.

We depend on key personnel, the loss of whom could have a material adverse impact on our business.

Our future success may depend in significant part upon the continued service of certain key management and other personnel. There can be no assurance that we will be able to recruit and retain such personnel. The loss of either John M. Dillon, the Company’s Chief Executive Officer, or Steven A. DeMartino, the Company’s President, Chief Financial Officer, Treasurer and Secretary, or the loss of certain groups of key employees, such as our sales, operations and engineering teams, could have a material adverse effect on our business and results of operations.

Our ability to recruit, retain, and develop qualified personnel is critical to our success and growth.

If we fail to offer high quality support, our business and reputation could suffer.

Our customers rely on us and our third-party service providers for support of our software and services included in our FST subscription packages. High-quality support is important for the renewal and expansion of our agreements with existing customers. The importance of high-quality support will increase as we expand our business and pursue new customers. If we or our third-party service providers do not help our customers quickly resolve issues and provide effective ongoing support, our ability to sell new FST products to existing and new customers could suffer and our reputation and relationships with existing or potential customers could be harmed.

We experience elements of seasonal fluctuations in the FST and POS markets which could cause our stock price to fluctuate.

Our FST business is highly dependent on the behavior patterns of our customers and their guests. Restaurants typically reduce purchases of equipment in the fourth calendar quarter due to the increased volume of transactions during the holiday period, which may negatively impact sales of our FST products or POS printers during that period. As a result, seasonality may cause fluctuations in our financial results, and other trends that develop may similarly impact our results of operations.

Risks Related to Competition, Sales and Marketing

We compete in highly competitive markets, which are likely to become more competitive. Competitors may be able to respond more quickly to new or emerging technology and changes in customer requirements.

We face significant competition in developing and selling our printers, terminals, software, ~~consumables~~labels and services. Our principal competitors have substantial marketing, financial, development and personnel resources. To remain competitive, we believe we must continue to provide:

•

technologically advanced products that satisfy user demands;

•

superior customer service;

•

high levels of quality and reliability; and

•

dependable and efficient distribution networks.

We cannot ensure we will be able to compete successfully against current or future competitors. Increased competition may result in price reductions, lower gross profit margins and loss of market share, and could require increased spending on research and development, sales and marketing and customer support. For example, we believe our largest competitor in the casino and gaming market has resumed supplying product at full capacity which has resulted in a more competitive environment in the casino and gaming market going forward and may cause future downward pricing pressure and a loss of market share that we had gained while the competitor was unable to supply product. Any such occurrence could negatively impact our worldwide casino and gaming sales. In addition, some competitors may make strategic acquisitions or establish cooperative relationships with suppliers or companies that produce complementary products, which may include relationships with our software developer. Any of these factors could reduce our earnings.11

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~~Our~~We ~~food~~cannot ~~service~~ensure ~~technology~~we ~~market~~will ~~operates~~be able to compete successfully against current or future competitors. Increased competition may result in anprice ~~emerging~~reductions, lower gross profit margins and ~~evolving~~loss ~~industry~~of market share, ~~which~~and ~~makes~~could itrequire ~~difficult~~increased tospending ~~evaluate~~on research and development, sales and marketing and customer support. For example, during 2025 we experienced increased competitive pressure in the ~~future~~POS automation ~~prospects~~market, ofwhich has led to price reductions on our POS automation printer and reduced sales in this market. In addition, some competitors may make strategic acquisitions or establish cooperative relationships with suppliers or companies that produce complementary products. Any of these factors could reduce our earnings.

WeOur ~~launched~~FST ~~our~~market ~~BOHA!~~operates ~~offering~~ in ~~2019 and have grown our food service technology significantly since then. This is still~~ an emerging ~~market~~and ~~that is continually~~ evolving asindustry, ~~technology~~which ~~develops~~makes ~~to automate back-of-house tasks that were historically performed manually. This evolving nature of the food service technology market may make~~ it difficult to evaluate ~~our~~the future prospects inof this market ~~and the risks and challenges we may encounter~~. ~~These risks and challenges include, but are not limited to, our ability to:~~

We launched our BOHA! line of products in 2019 and have grown our FST offerings significantly since then. This is a continually evolving market as technology develops to automate back-of-house tasks that were historically performed manually. This evolving nature of the FST market may make it difficult to evaluate our future prospects in this market and the risks and challenges we may encounter. These risks and challenges include, but are not limited to, our ability to:

•

accurately forecast our revenue and plan our operating expenses;

•

increase the number of customers (and retain existing customers and their guests) using our platform;

•

successfully compete with current and future competitors;

•

successfully expand our market presence in existing markets and enter new markets and geographies;

•

maintain and enhance the value of our reputation and brand;

•

develop and maintain strategic relationships with other market participants that provide complementary products;

•

adapt to rapidly evolving trends in the ways our customers interact with technology, including through the use of emerging artificial intelligence and machine learning technologies;

•

timely respond to customer needs with technology developments that enable our products to evolve to meet the changing demands of the marketplace;

•

avoid interruptions or disruptions in our service; and

• manage the risk of loss relating to food safety issues if there is a failure of our offerings designed to help in part to assure perishable goods are safely preserved;.

Risks Related to Intellectual Property and Data Security

Cybersecurity and privacy breaches, cyber-attacks, or other disruptions could expose us to liability, affect our business, and damage our reputation.

We are increasingly dependent on information technology systems and infrastructure for our business. We collect, store, and transmit sensitive information including intellectual property, proprietary business information and personal information of employees and, to a lesser extent, customers in connection with business operations. Further, our BOHA! applications currently rely on a third-party cloud service provider and will continue to be hosted by existing third-party cloud service providers following the transition of the BOHA! source code to TransAct. The secure maintenance of the information stored on our systems and such third-party systems is critical to our operations and business strategy. Any system outages, and any interruptions or other disruptions to our software applications, including as a result of unexpected errors or mistakes in connection with over-the-air updates, could materially adversely affect our business, results of operations, and financial condition.

In addition, some of the information that we and third-party service providers collect, store and transmit could be an attractive target of criminal attack by third parties with a wide range of motives and expertise, including organized criminal groups, disgruntled current or former employees, and others. Cyber-attacks are of ever-increasing levels of sophistication, and despite our extensive security measures, our information technology and infrastructure may be vulnerable to such attacks or may be breached, including due to employee error or malfeasance. We have experienced such breaches in the past, but they have not had a material effect on our business, financial condition or results of operations. Any such breach that occurs in the future could compromise our networks or the networks of third-party service providers, and the information stored there could be accessed, publicly disclosed, lost or stolen, and our business operations may be interrupted. If our systems become compromised, we may not promptly discover the intrusion. In addition, the techniques used to obtain unauthorized access to networks, or to sabotage IT systems, change and evolve frequently, including through the use of artificial intelligence and quantum computing, and generally are not recognized until launched against a target. We may be unable to anticipate these techniques or to implement adequate preventative measures. Like other companies in our industry, we have experienced attacks to our data and systems, including malware and computer viruses that we have been able to detect and eliminate, and incidents resulting in immaterial disruptions to our business that were remediated. If our systems fail or are breached or disrupted by future attacks, we could lose product sales and suffer other adverse consequences, such as reputational damage, litigation, remediation costs, ransomware payments, and loss of customer confidence and the confidence of our vendors and suppliers. Such incidents could require notification to affected individuals and may result in legal claims or proceedings and liability under federal and state laws that protect the privacy and security of personal information. If third parties use a cyber-attack to gain access to our proprietary information, they may sell it or use it to duplicate our products, which could put us at a competitive disadvantage. Any one of these events could cause our business to be materially harmed and our results of operations to be adversely impacted, and there can be no assurance that the insurance that we maintain to address certain aspects of cybersecurity risks will be sufficient to cover all losses or all types of claims that may arise.

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The inability to protect our intellectual property rights could harm our reputation, damage our business or interfere with our competitive position.

Our intellectual property is valuable and provides us with certain competitive advantages. Copyrights, patents, trademarks, service marks, trade secrets, technology licensing agreements, nondisclosure agreements and contracts are used to protect these proprietary rights. Despite these precautions, it may be possible for third parties to copy aspects of our products or, without authorization, to obtain and use information that we regard as trade secrets. Our pending patents may be denied, and our patents may be circumvented by our competitors. In addition, the laws of some foreign countries do not protect our proprietary rights as fully as the laws of the United States. There can be no assurance that our means of protecting our proprietary rights in the United States or abroad will be adequate or that competing companies will not independently develop similar technologies. Our failure to adequately protect our proprietary rights could have a material adverse effect on our competitive position and our business.

We may face difficulty keeping up with market developments in artificial intelligence and machine learning, and any such developments may be subject to rapidly evolving and extensive regulation.

In addition, laws and regulations regarding artificial intelligence and machine learning are evolving rapidly. Technology underlying artificial intelligence and machine learning, and the use of such technologies, are subject to a variety of laws and regulations, including intellectual property, data privacy and cybersecurity, consumer protection and competition laws, and are expected to be subject to increased regulation and new laws or new applications of existing laws and regulations, which may vary by jurisdiction. Further, because these technologies are highly complex and rapidly developing, it is not possible to predict all of the legal, operational or technological risks that may arise relating to the use of artificial intelligence and machine learning.

Risks Related to Our Customers

We are dependent on sales to one large customer; the loss of this customer or reduction in orders from this customer could materially affect our sales.

Casino and gaming sales to Light & Wonder represent a material percentage of our net sales. A reduction, delay or cancellation in orders from this customer, including reductions or delays due to market, economic, or competitive conditions in the industries in which we serve, could have a material adverse effect upon our results of operations.

Risks Related to Our International Operations

In addition to maintaining offices in the UK and Macau, we sell and ship a significant portion of our products internationally and rely on third parties that make up part of our global salesforce. The international nature of our operations may expose us to certain risks associated with doing business outside of the U.S., including risks posed by tariffs and changes in trade relations.

We sell a significant amount of our products to customers outside the United States. Shipments to international customers are expected to continue to account for a material portion of net sales. In addition, our manufacturer and suppliers are largely located in Thailand. As a result, our products are largely exported to one of our facilities in the United States, which makes our operations vulnerable to disruptions in trade that could adversely affect our business results. For a discussion of risks related to our Thailand-based manufacturer, including tariffs and other trade actions, see the risk factor above captioned “We are currently dependent upon a manufacturer located in Thailand for the manufacturing and assembly of substantially all of our printers and terminals, and any further or future disruption in the businesses or operations of this manufacturer or changes to our relationship with this manufacturer/increased costs of products from this manufacturer, including as a result of political, social or economic instability, war, trade restrictions or tariffs, severe weather, changes in climate, additional public health crises and other events out of our control, could materially adversely affect our business, financial condition and results of operations.”

1413

Index

Our international operations, including our reliance on manufacturers and suppliers located in Thailand, our worldwide sales team, and our sales to customers located outside the United States, expose us to disruptions in trade and other associated risks such as:

• the imposition of additional duties, tariffs ~~including those imposed by the new U.S. presidential administration)~~, quotas, taxes, trade barriers, capital flow restrictions and other charges on imports and exports by the United States or the governments of the countries in which we or our manufacturers and suppliers operate;

•

delays in the delivery of cargo due to port security considerations, labor disputes such as dock strikes, and our reliance on a limited number of shipping and air carriers, which may experience capacity issues that adversely affect our ability to ship inventory in a timely manner or for an acceptable cost;

•

fluctuations in the value of the U.S. dollar against foreign currencies, which could restrict sales, or increase costs of purchasing, in foreign countries;

•

economic or political instability in any of the countries in which we or our manufacturers or suppliers operate, which could result in a reduction in demand for our products or impair our foreign assets;

•

a reduced ability or inability to sell in or purchase from certain markets as a result of export or import restrictions;

•

potentially limited intellectual property protection in certain countries, such as China, may limit recourse against infringing products or cause us to refrain from selling in certain geographic territories;

•

difficulties staffing and managing foreign operations; and

•

economic uncertainties and adverse economic conditions (including inflation and recession).

Our business interruption insurance does not cover all possible situations, and there can be no assurance that the coverage would be adequate to compensate us for all losses that may occur in the event of a disruption. In addition, the business interruption insurance would not compensate us for the loss of opportunity and potential adverse impact, both short-term and long-term, on relations with our existing customers resulting from our inability to produce products for them.

Risks ~~Relating~~Related to Global Political and Economic Conditions

We purchase component parts and ~~consumable~~labels ~~products~~ from third-party and sole-source suppliers, and any interference with this supply chain may impact our ability to manufacture and sell our products.

We rely on third-party or sole-source suppliers to provide certain key components for our products. We do not have guaranteed supply contracts with any of our component suppliers, and our suppliers could delay shipments, increase prices or cease manufacturing or selling such components to us at any time, as occurred as a result of such as the shortages in global microchip availability we experienced during much of 2022 and 2023. These disruptions resulted in delays in delivery of products to customers and similar disruptions in the future could result in additional delays, even if we are able to source components from alternate suppliers. Supply chain disruptions have, in the past, impacted our ability to maintain sufficient inventory on hand. As a result, we have paid, and if ~~future~~ disruptions ~~occur~~recur we may have to pay in the future, increased shipping charges to expedite our receipt of components and inventory and the delivery of finished products to our customers. In addition, we have incurred increased costs to obtain certain products and components from alternate suppliers when our usual suppliers did not have products available for us, and we may incur such costs in the future if we need to seek alternate suppliers for any of our components. Cost increases and component shortages may be exacerbated by events beyond our control, such as changing economic conditions, inflation, currency and commodity price fluctuations, tariffs (including those imposed by the ~~new~~ U.S. ~~presidential administration~~government) and other related trade actions, trade wars, resource availability, transportation costs, weather conditions and natural disasters, political unrest and instability, war (such as the ongoing military conflict between Russia and Ukraine and the ~~conflict~~conflicts in the Middle East) and other factors impacting supply and demand pressures. Recurring or worsening disruptions in the supply chain of such component parts and consumable products could delay our production or release of our new products, cause us to incur additional freight costs and hinder our ability to meet our commitments to customers. If we are unable to obtain sufficient quantity of these components on commercially reasonable terms or in a timely manner, or if we are unable to obtain alternative sources for the components, sales of our products could be delayed or halted entirely or we may have to redesign our products to help meet market demand, as we did with certain products induring the ~~recent~~supply ~~past,~~chain todisruptions ~~help~~experienced ~~meet~~in ~~market~~2022 ~~demand~~and 2023. In addition, supply chain constraints and the resulting delays affected customer ordering habits and customer demand by leading to a temporary increase in advance orders in 2022 and into 2023. This resulted in a significant slowdown in customer order and shipment rates in 2024 as customers struggled to sell their on-hand inventory ~~that~~and ~~has~~ continued into ~~2025~~the ~~with~~first ~~respect~~two tomonths ~~one~~of ~~significant international casino and gaming customer that has not yet resumed ordering~~2025. Further, there can be no assurance that any cost increases attributable to future supply chain disruptions can be fully offset by price increases, or that we will continue to be able to fulfill orders on time, and continued or prolonged impacts on our supply chain may result in lost sales, reduced gross margins or damage to our end-customer relationships, which would have a material adverse effect on our financial results.

1514

Index

Catastrophic events, political unrest or a downturn in economic conditions may disrupt our business.

Geopolitical events, social unrest, war or the threat of war, including repercussions of the war between Russia and Ukraine, the ~~war~~conflicts in the Middle East, ~~conflict~~tensions between China and Taiwan, terrorism, political instability, acts of public violence, boycotts, labor discord or disruptions, hostilities, pandemics or other public health crises, natural disasters or other catastrophic events may cause damage or disruption to our operations or the operations of our customers, international commerce, and the global economy, and thus could harm our business. In particular, the reactions of governments, markets, and the general public to such events, many of which are beyond our control, may result in a number of adverse consequences for our customers, business, operations, and results of operations.

For example, the continuing war between Ukraine and Russia, as well as the financial and trade-related restrictions associated with Russia and Belarus and economic sanctions on certain individuals and entities in Russia and Belarus, have impacted international trade relations, and ~~resulted~~have incontributed ~~sustained~~to sustained increases in the cost of materials, components, energy, freight and ~~components~~insurance. If this war continues to persist or escalates, ~~this~~it may further disrupt global supply chains and could result in shortages of key materials or components that our suppliers require to satisfy our needs. Any increases in the cost, or shortages, of raw materials, components or energy may continue to create supply issues that could ~~constrain~~ constrain manufacturing levels for our products.

In addition, based on the complex relationships among China, Hong Kong, Taiwan, and the United States, and broader geopolitical developments, there is risk that political, diplomatic, and national security influences ~~might~~could lead to trade, technology, export-controls, sanctions or capital-markets ~~disputes~~restrictions, or other disruptions that may affect our business or suppliers in Asia. These tensions may be exacerbated by continuing or new sanctions imposed in connection with the Russia–Ukraine war. For example, asthe ~~there~~United ~~continues~~States, tothe beEuropean ~~unwillingness~~Union onand the ~~part~~ ofUnited ~~China~~Kingdom tohave ~~support~~imposed ~~ongoing~~sanctions orand ~~expanded~~other ~~sanctions,~~restrictions ~~which~~on ~~could~~certain ~~distance~~ China- ~~from~~and ~~its~~Hong Kong-based ~~existing~~entities ~~trade~~in ~~partners.~~connection ~~More~~with ~~recently, both~~ the ~~United~~Russia–Ukraine ~~States~~war and ~~the~~related ~~European Union have considered imposing~~ sanctions ~~directly~~evasion onconcerns, ~~Chinese~~and ~~companies believed~~additional tomeasures could be ~~assisting~~adopted ~~Russia~~or expanded. Any increase in geopolitical tensions or expansion of sanctions either in Russia or Belarus or against ~~Chinese~~China- ~~companies~~or Hong-Kong-based entities may have a significant negative impact on our business or on the regional or global economy.

In the event of a major earthquake, hurricane or catastrophic event such as fire, power loss, telecommunications failure, cyber-attack, war or terrorist attack, we may be unable to continue our operations and may endure system interruptions, reputational harm, breaches of data security, and loss of critical data, all of which would harm our business, results of operations, and financial condition. In addition, the insurance we maintain would likely not be adequate to cover our losses resulting from disasters or other business interruptions. Any downturn in the economy in general, including the impact of the Russia–Ukraine war and the conflicts in the Middle East ~~war~~, or in the food service or casino and gaming industries in particular could result in reduced demand for our products and could adversely affect our business and results of operations. In addition, heightened security measures or responses to hostilities may cause certain governments to restrict the import or export of goods, as has occurred with respect to the export of oil from Russia, which may have an adverse effect on our ability to buy and sell goods or on the cost to obtain components.

Risks Related to Strategic Transactions and Business Growth

We may not be able to successfully identify and execute future acquisitions, dispositions or other strategic transactions or to successfully manage the impacts of such transactions on our operations.

We may from time to time pursue acquisitions, dispositions and other strategic alternatives. Such transactions involve a number of risks, including: (i) the potential disruption of our ongoing business; (ii) the distraction of management away from the ongoing oversight of our existing business activities; (iii) if we determined to pursue a disposition strategy, we may not be able to identify, pursue and close a transaction that provides adequate value to the Company and its stockholders; (iv) the potential departure of key personnel during the negotiation or pendency of a transaction; (v) the loss or reduction of control over certain of our assets; (vi) the anticipated benefits and cost savings of those transactions not being realized fully, or at all, or taking longer to realize than anticipated; (vii) an increase in the scope and complexity of our operations or the management of our business subsequent to a transaction; (viii) incurring additional indebtedness or the potential sale of additional shares of our common stock in public or private offerings to finance acquisitions or transactions, which may be dilutive to existing stockholders or cause the price of our common stock to decline; and (ix) the depletion of cash to pay for an acquisition. Further, there can be no assurance that we will find suitable opportunities for strategic transactions at acceptable prices or on acceptable terms, successfully negotiate required agreements, obtain sufficient financing on acceptable terms or at all if necessary, successfully close transactions after signing such agreements, or that any resulting transaction will have a positive effect on stockholder value. A strategic transaction may result in a significant change in the nature of our business, operations and strategy, and we may encounter unforeseen obstacles or costs in implementing a strategic transaction or integrating any acquired business into our operations. We cannot predict the number, timing, or size of future strategic transactions, if any, or the effect that any such transactions might have on our operating results.

If we determine to pursue growth through acquisitions, there can be no assurance that we will be able to successfully implement a growth strategy, or that we can successfully manage expanded operations, if they occur. If we expand, we may from time-to-time experience constraints that will adversely affect our ability to satisfy customer demand in a timely fashion. Failure to manage growth effectively could adversely affect our results of operations and financial condition.

Index

Risks Related to Regulations, Taxation, Governance and the Environment

We recorded a full valuation allowance on the value of our net deferred tax assets in the United States, and we expect to maintain that full valuation allowance on such assets until we are able to demonstrate a consistent pattern of profitability.

We currently have deferred tax assets, which may be used to reduce taxable income in the future. We assess the realization of these deferred tax assets on a quarterly basis, and if we determine that it is more likely than not that some portion of these assets will not be realized, an income tax valuation allowance is recorded. During the fourth quarter 2024, while undertaking our quarterly assessment, the Company recorded a $7.3 million valuation allowance on the full value of the net deferred tax assets in the United States. We expect to continue to maintain a full tax valuation allowance on such assets until we are able to demonstrate a consistent pattern of profitability. AsAlthough aour ~~result~~net federal operating loss (NOL) carryforwards do not expire, their utilization is limited to 80% of future taxable income. Consequently, we ~~expect~~may be required to ~~record~~pay nofederal income ~~tax~~taxes ~~expense~~in orfuture periods ~~benefit~~where ~~during~~taxable ~~2025~~income is generated, even if we have significant accumulated NOLs. We currently have no net deferred tax assets on our consolidated financial statements.

Changes in tax rates or tax liabilities could affect results.

We are subject to taxation in the United States and certain state and foreign jurisdictions. Significant judgment is required to determine and estimate our tax liabilities. Our future annual and quarterly tax rates could be affected by numerous factors, including changes in the (1) applicable tax laws; (2) composition of earnings in countries with differing tax rates; or (3) recoverability of our deferred tax assets and liabilities. Any of these developments or any future changes in federal, state, or international tax laws or tax rulings could adversely affect our effective tax rate and our results of operations.

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Risks Related to our Indebtedness

The agreement governing our credit facility contains restrictions and limitations that could significantly affect our ability to operate our business, as well as significantly affect our liquidity.

On March 3, 2020, we entered into a Loan and Security Agreement (as amended, the “Loan Agreement”) governing a credit facility (the “Siena Credit Facility”) with Siena Lending Group LLC (the “~~Lendor~~Lender”). The Loan Agreement contains a number of significant covenants that could adversely affect our ability to operate our business, our liquidity, and our results of operations. These covenants restrict, among other things, our ability, and the ability of any future domestic subsidiary, to:

•

merge, consolidate, form subsidiaries or dispose of assets;

•

acquire assets outside the ordinary course of business;

•

enter into other transactions outside the ordinary course of business;

•

sell, transfer, return or dispose of collateral;

• make loans to, or investments in, or enter into transactions with, affiliates;

•

incur or guarantee indebtedness, incur liens;

•

redeem equity interests while borrowings are outstanding under the credit facility;

•

change our capital structure; or

•

dissolve, divide, change our line of business or cease or suffer a disruption to all or a material portion of our business.

Additionally, the Loan Agreement requires us to comply with a minimum excess availability covenant, which requires excess borrowing availability of at least $750 thousand and the Loan Agreement requires us to maintain outstanding borrowings of at least $3 million in principal amount. The breach of any covenants or obligations in the Loan Agreement, if not otherwise waived or amended, could result in a default under the Loan Agreement and could trigger acceleration of our obligations thereunder and permit the ~~lender~~Lender to foreclose on the collateral securing our obligations under the Loan Agreement and exercise other rights of secured creditors.

Availability under the Siena Credit Facility is subject to a borrowing base, which is based on eligible accounts receivable and inventory. To the extent that our eligible accounts receivable and inventory decline in value, our borrowing base will decrease, and the availability under the Siena Credit Facility currently is and may continue to be less than its stated amount and may decrease. In addition, if at any time the amount of outstanding borrowings and letters of credit under that facility exceeds the borrowing base, we are required to prepay borrowings and/or cash collateralize letters of credit sufficient to eliminate the excess.

Our ability to comply with the covenants under the Loan Agreement or to maintain our borrowing base may be affected by events beyond our control, including deteriorating economic conditions. For example, reductions in the value of accounts receivable and inventory may occur in the future due to decreases in sales and production resulting from the impact of future economic uncertainties. Further, certain slow-moving inventory and accounts receivable that remain unpaid for a specified period of time are excluded from the borrowing base calculation. Thus, a decline in economic conditions and/or a decline in the financial condition of customers in the industries we serve may negatively impact the borrowing base both by decreasing the value of existing accounts and reducing the number and amount of new accounts. If we overestimate our inventory needs due to the uncertainty surrounding future economic conditions, we may have inventory that is considered slow-moving and thus excluded from the borrowing base calculation, and any reduction in production in response to decreased demand would also result in a lower inventory value and thus a lower borrowing base.

Any of these events could require us to seek waivers or amendments of covenants or alternative sources of financing or to reduce expenditures. We cannot assure you that such waivers, amendments or alternative financing could be obtained, or if obtained, would be on terms acceptable to us, or that we would be able to reduce expenditures enough to offset any decrease in the borrowing base, or that we could make such reductions without a material negative impact on our business.16

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General Risk Factors

General economic conditions could have a material adverse effect on our business, operating results and financial condition.

Our business is subject to general economic conditions. Uncertainty or negative trends in U.S. or international economic and investment climates, including the impact of developments in U.S.-China trade relations, tariffs and other trade actions, as well as economic impacts from the Russia-Ukraine war and conflicts in the Middle East ~~war~~, and ~~any~~inflation ~~continued~~or ~~inflation~~other ~~attributable~~cost inpressures ~~part~~(including with respect to ~~supply~~labor, ~~chain~~materials, ~~disruptions~~freight and energy) or any other economic factors, could adversely affect our business. For example, customers or potential customers could reduce or delay orders, key suppliers could become insolvent, which could result in production delays, and our customers may become insolvent or be unable to obtain credit. Any of these possible effects could impact our ability to effectively manage inventory levels and collect receivables, create unabsorbed costs due to lower net sales, and ultimately decrease our net sales and profitability including write-downs of assets.

Our stock price may fluctuate significantly.

The market price of our common stock could fluctuate significantly in response to variations in quarterly operating results and other factors, such as:

• prevailing domestic and international market and economic conditions, and conditions in the industries we serve, including current market volatility, inflation and ~~rising~~pressures ~~interest~~resulting ~~rates~~from tariffs and other trade actions;

• adverse business conditions faced by customers, or bankruptcies or store closures of our customers resulting from adverse economic conditions ~~due to inflation or otherwise~~;

•

changes in our business, operations or prospects;

•

developments in our relationships with our customers or strategic partners;

•

announcements of new products or services by us or by our competitors;

•

announcement or completion of acquisitions by us or by our competitors;

•

changes in existing, or adoption of additional, government regulations;

•

developments or announcements with respect to our strategic review process and the pace of progress with respect to that process, and

•

unfavorable or reduced analyst coverage.

In addition, the stock market may experience significant price fluctuations year-to-year. Broad market fluctuations, general economic conditions and specific conditions in the industries in which we operate may adversely affect the market price of our common stock.

Unfavorable analyst coverage or a reduction in analyst coverage of our common stock may adversely affect the price of our common stock.

The trading market for our common stock relies in part on the research and reports that industry or financial analysts may publish about us, our business, our markets and our competitors. We currently have limited analyst coverage, and no independent analyst coverage, and many investment banks no longer find it profitable to provide securities research on micro-cap and small-cap companies. If securities analysts do not cover our common stock in the future, the lack of research coverage may adversely affect the market price of our common stock. Furthermore, if one or more of the analysts who cover us downgrade our stock, or if those analysts issue other unfavorable commentary about us or our business, our stock price may decline.

Our common stock is traded on the Nasdaq Global Market. During the year ended December 31, ~~2024~~2025, the average daily trading volume for our common stock as reported by the Nasdaq Global Market was approximately 22 31,000 shares. We are uncertain whether a more active trading market in our common stock will develop. As a result, relatively small trades may have a significant impact on the market price of our common stock, which could increase ~~the~~ volatility and depress the price of our common stock.

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Our common stock is thinly traded, and investors may be unable to sell their shares at their desired prices, or at all, and sales of large blocks of shares may adversely affect the price of our common stock.

Our common stock has historically been sporadically or “thinly” traded, meaning that the number of persons interested in purchasing shares of our common stock at prevailing prices at any given time may be relatively small. This could lead to wide fluctuations in our share price. Investors may be unable to sell their common stock at or above their purchase price, which may result in substantial losses. As a consequence of this lack of liquidity, the trading of relatively small quantities of shares by our stockholders may disproportionately influence the price of shares of our common stock in either direction. The price of shares of our common stock could, for example, decline precipitously in the event a large number of shares of our common stock are sold on the market without commensurate demand, while an issuer with a more robust daily trading volume for its common stock might better absorb those sales without an adverse impact on its share price.

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If we raise additional capital in the future, existing stockholder ownership interest in the Company could be diluted or otherwise adversely impacted, and future sales of our common stock or other financing arrangements may cause our stock price to decline.

In the future, we may sell additional shares of our common stock in public or private offerings, or we may obtain funds through a credit facility or by issuing debt or preferred securities. We may also issue additional shares of our common stock to finance future acquisitions. Shares of our common stock are also available for future issuance and sale pursuant to stock options and other equity awards that we have granted to our employees, and in the future, we may grant additional stock options, restricted stock units and other forms of equity compensation to our employees. Any issuance of equity we may undertake in the future to raise additional capital could cause the price of our common stock to decline, or require us to issue shares at a price that is lower than that paid by holders of our common stock in the past, which would result in those newly issued shares being dilutive. Sales of our common stock or the perception that such sales could occur may adversely affect prevailing market prices for shares of our common stock and could impair our ability to raise capital through future offerings. The ~~lender~~Lender under our existing debt agreement has rights that are senior to your rights as a common stockholder, and if we obtain funds in the future through a credit facility or through the issuance of debt or preferred securities, the lenders of such facility or the holders of such securities would likely also have rights senior to the rights of our common stockholders, which could impair the value of our common stock.

We do not intend to pay dividends for the foreseeable future, so investors must rely on price appreciation to realize a gain on their investment.

We have not declared or paid cash dividends on our capital stock since November 2019. We currently intend to retain any future earnings to finance our operations and the expansion of our ~~food~~FST ~~service technology~~ business, and we do not anticipate declaring or paying any dividends to holders of our common stock in the foreseeable future. Any determination to pay dividends in the future will be at the discretion of our Board of Directors. Accordingly, investors must rely on sales of their common stock after price appreciation, which may never occur, as the only way to realize future gains on their investments.

The Company’s goodwill may become impaired, which could require a significant charge to earnings be recognized.

In accordance with GAAP, we review goodwill at least annually and when an event occurs or circumstances change that indicate that the carrying value may not be recoverable, including as a result of declines in stock price, market capitalization, reduced future cash flow estimates or slower growth rates in our industry. Future operating results used in the assumptions underlying goodwill, such as sales or profit forecasts, may not materialize, and the Company may be required to record a significant charge to earnings in the financial statements for the period in which any impairment is determined, resulting in a decrease in our earnings or an increase in our losses in such period and an unfavorable impact on our results of operations.

We cannot provide any assurance that current laws, or any laws enacted in the future, will not have a material adverse effect on our business.

Our operations are subject to laws, rules, regulations, including environmental regulations, government policies and other requirements in a variety of jurisdictions, including those in which we conduct business. Changes in such laws, rules, regulations, policies or requirements could result in the need to modify our products, could delay the development of new products and could affect the demand for our products, which may have an adverse impact on our future operating results. If we do not comply with applicable laws, rules and regulations we could be subject to costs and liabilities and our business may be adversely impacted.

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We take advantage of specified scaled disclosure requirements applicable to a “smaller reporting company” under Regulation S-K, and the information that we provide to stockholders may therefore be different than they might receive from other public companies. If some investors find our shares of common stock less attractive as a result of this scaled disclosure, there may be a less active trading market for our shares of common stock, which may increase the volatility of the market price of our common stock.

We are a “smaller reporting company,” as defined in Item 10(f)(1) of Regulation S-K. As a smaller reporting company, we take advantage of specified scaled disclosures ~~disclosure~~ and other requirements that are otherwise applicable generally to public companies.

We intend to continue to take advantage of certain of the scaled disclosure requirements of smaller reporting companies and may continue to do so until we are no longer a smaller reporting company. We will ~~cease~~continue to be a smaller reporting company iffor weso ~~have~~long as (i) ~~equal~~the ~~to or greater than $250 million in~~ market value of our shares held by non-affiliates as of the last business day of our second fiscal quarter, ~~(ii)~~is ~~equal~~less ~~to or greater~~ than $~~100~~250 million in ~~annual~~ or ~~revenue~~(ii) ~~for~~our ~~the~~annual ~~most~~revenue ~~recent~~is ~~fiscal year or (iii)~~ less than $100 million ~~in annual revenue~~ for ~~the~~our most recent fiscal year and the market value of our shares held by non-affiliates ~~exceeds~~does not exceed $700 million as of the last business day of our second fiscal quarter. We choose to take advantage of some but not all of these scaled disclosure requirements; therefore, the information that we provide stockholders may be different than one might get from other public companies.

We are also a “non-accelerated filer” within the meaning of Rule 12b-2 promulgated under the Exchange Act, and we are not required to comply with the auditor attestation requirements of Section 404 of the Sarbanes-Oxley Act of 2002, as amended, with respect to management’s assessment of our internal control over financial reporting. Therefore, our internal control over financial reporting will not receive the level of review provided by the process relating to the auditor attestation included in annual reports of issuers that are subject to the auditor attestation requirements.

We cannot predict if investors will find our securities less attractive because we rely on these available exemptions. If some investors find our shares of common stock less attractive as a result, there may be a less active trading market for our shares of common stock and the market price of such shares of common stock may be more volatile.

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Our Amended and Restated By-Laws designate certain Delaware courts as the sole and exclusive forum for certain types of actions and proceedings that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our directors, officers or stockholders.

Our Amended and Restated By-Laws (the “By-Laws”) provide that, unless we consent in writing to the selection of an alternative forum, to the fullest extent permitted by law, all Internal Corporate Claims must be brought solely and exclusively in the Court of Chancery of the State of Delaware (or, if such court declines to accept jurisdiction, the Superior Court of the State of Delaware, or, if such other court declines to accept jurisdiction, the United States District Court for the District of Delaware). The By-Laws define “Internal Corporate Claims” to mean claims, including claims in the right of the Company, brought by a current or former stockholder (including a current or former beneficial owner) (i) that are based upon a violation of a duty by a current or former director or officer or stockholder in such capacity or (ii) as to which the General Corporation Law of the State of Delaware confers jurisdiction upon the Court of Chancery of the State of Delaware.

This choice of forum provision may increase costs to bring a claim, discourage claims or limit a stockholder’s ability to bring a claim in a judicial forum that it finds favorable for disputes with us or our directors, officers or other stockholders, which may discourage such lawsuits against us and our directors, officers and stockholders. Alternatively, if a court were to find this choice of forum provision inapplicable to, or unenforceable in respect of, one or more of the specified types of actions or proceedings, we may incur additional costs associated with resolving such matters in other jurisdictions, which could adversely affect our business, financial condition or results of operations. The choice of forum provision in the By-Laws will not preclude or contract the scope of exclusive federal or concurrent jurisdiction for actions brought under the federal securities laws including the Exchange Act or the Securities Act or the respective rules and regulations promulgated thereunder.

Item 1B. Unresolved Staff Comments.

Not applicable.

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Item 1C. Cybersecurity

Risk Management and Strategy

The Company’s Board of Directors recognizes the critical importance of maintaining the trust and confidence of our customers, clients, business partners and employees. The Board of Directors is actively involved in oversight of the Company’s risk management program, and cybersecurity represents an important component of the Company’s overall approach to enterprise risk management (“ERM”). The Company’s cybersecurity policies, standards, processes and practices are fully integrated into the Company’s ERM program and are based on recognized frameworks established by the National Institute of Standards and Technology, the International Organization for Standardization and other applicable industry standards. In general, the Company seeks to address cybersecurity risks through a comprehensive, cross-functional approach that is focused on preserving the confidentiality, security and availability of the information that the Company collects and stores by identifying, preventing and mitigating cybersecurity threats and effectively responding to cybersecurity incidents when they occur. As one of the critical elements of the Company’s overall ERM approach, the Company’s cybersecurity program is focused on the following key areas:

• Governance: As discussed in more detail below under the heading “Governance,” the Board of Directors’ oversight of cybersecurity risk management is supported by the Audit Committee of the Board of Directors (the “Audit Committee”), which regularly interacts with the Company’s ERM function, the Company’s Vice President of Information Technology, other members of management and relevant management committees and councils, including management’s Sarbanes-Oxley & Cybersecurity Steering Committee.

•

Collaborative Approach: The Company has implemented a comprehensive, cross-functional approach to identifying, preventing and mitigating cybersecurity threats and incidents, while also implementing controls and procedures that are designed to provide for the prompt and appropriate internal reporting of certain cybersecurity incidents, either in the form of a single unauthorized occurrence or a series of unauthorized occurrences, so that decisions regarding the public disclosure and reporting of such incidents can be made by management in a timely manner.

•

Technical Safeguards: The Company deploys technical safeguards that are designed to protect the Company’s information systems from cybersecurity threats, including firewalls, intrusion prevention and detection systems, anti-malware functionality and access controls, which are evaluated and improved through vulnerability assessments and cybersecurity threat intelligence.

•

Incidence Response and Recovery Planning: The Company has established and maintains comprehensive incident response and recovery plans intended to fully and timely address the Company’s response to a cybersecurity incident, and such plans are tested and evaluated on a regular basis.

•

Third-Party Risk Management: The Company maintains a comprehensive, risk-based approach to identifying and overseeing cybersecurity risks presented by third parties, including vendors, service providers and other external users of the Company’s systems, as well as the systems of third parties that could adversely impact our business in the event of a cybersecurity incident affecting those third-party systems.

•

Education and Awareness: The Company provides regular, mandatory training for personnel regarding cybersecurity threats as a means to equip the Company’s personnel with effective tools to proactively address cybersecurity threats and prevent incursions and to communicate the Company’s evolving information security policies, standards, processes and practices. Our awareness program includes assessment of our personnel’s preparedness through regular phishing e-mail alerts, highlighted banners that warn about external senders, and tests administered to help the Company’s personnel interrogate, navigate around, and avoid clicking suspicious and unfamiliar links from unknown senders.

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The Company engages in the periodic assessment and testing of the Company’s policies, standards, processes and practices that are designed to address cybersecurity threats and incidents. These efforts include a wide range of activities, including audits, assessments, tabletop exercises, threat modeling, vulnerability testing and other exercises focused on evaluating the effectiveness of our cybersecurity measures and planning. The Company engages third parties to perform assessments on our cybersecurity measures, including information security maturity assessments, audits and independent reviews of our information security control environment and operating effectiveness. The results of such assessments, audits and reviews are periodically reported to the Audit Committee and the Board of Directors, and the Company adjusts its cybersecurity policies, standards, processes and practices as appropriate based on the information provided by these assessments, audits and reviews.

Governance

The Board of Directors, in coordination with the Audit Committee, oversees the Company’s ERM process, including the management of risks arising from cybersecurity threats. The Board of Directors and the Audit Committee each receive presentations and reports on cybersecurity risks, which address a wide range of topics including recent developments, evolving standards, vulnerability assessments, third-party and independent reviews, the threat environment, technological trends and information security considerations arising with respect to the Company’s peers and third parties. The Board of Directors and the Audit Committee also receive prompt and timely information regarding any cybersecurity incident that meets established reporting thresholds or that management otherwise deems to be significant, as well as ongoing updates regarding any such incident until it has been addressed. On an annual basis, the Board of Directors and Audit Committee discuss the Company’s approach to cybersecurity risk management with the members of management’s Sarbanes-Oxley & Cybersecurity Steering Committee, which includes the Company’s President and Chief Financial Officer (“CFO”) and Vice President of Information Technology.

21The Sarbanes-Oxley & Cybersecurity Steering Committee, in coordination with the Company’s outside legal counsel, works collaboratively across the Company and with various consultants to implement a program designed to protect the Company’s information systems from cybersecurity threats and to promptly respond to any cybersecurity incidents in accordance with the Company’s incident response and recovery plans. The Vice President of Information Technology has served in various roles in information technology and information security for over 26 years and holds undergraduate and graduate degrees in computer science. As described in more detail above under the heading “Information about our Executive Officers,” the Company’s Chief Executive Officer and the President and CFO each hold undergraduate and graduate degrees in their respective fields, and each has over 30 years of experience managing risks at the Company and at similar companies, including risks arising from cybersecurity threats.

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The Sarbanes-Oxley & Cybersecurity Steering Committee, in coordination with the Company’s outside legal counsel, works collaboratively across the Company and with various consultants to implement a program designed to protect the Company’s information systems from cybersecurity threats and to promptly respond to any cybersecurity incidents in accordance with the Company’s incident response and recovery plans. The Vice President of Information Technology has served in various roles in information technology and information security for over 25 years and holds undergraduate and graduate degrees in computer science. As described in more detail above under the heading “Information about our Executive Officers,” the Company’s Chief Executive Officer and the President and CFO each hold undergraduate and graduate degrees in their respective fields, and each has over 30 years of experience managing risks at the Company and at similar companies, including risks arising from cybersecurity threats.

Cybersecurity threats, including as a result of previous cybersecurity incidents, have not materially affected, and are not reasonably likely to materially affect, the Company, including its business strategy, results of operations or financial condition.

Item 2. Properties.

Our principal facilities ~~as of December 31, 2024~~ are listed below. We believe that all facilities generally are in good condition, adequately maintained and suitable for their present and currently contemplated uses.

Location	Operations Conducted	Size (Approx. Sq. Ft.)		Owned or Leased	Lease Expiration Date
Hamden, Connecticut	Executive offices ~~and sales office~~		113,~~100~~630	Leased	~~October~~December 31, ~~2025~~2029
Ithaca, New York	Hardware design and development, assembly and service facility		73,900	Leased	May 31, 2026
Las Vegas, Nevada	Software design and development and casino and gaming sales office		199,~~600~~400	Leased	~~November~~June 30, ~~2025~~2031
Doncaster, UK	Sales office and service center		6,000	Leased	August 24, 2026
Macau, China	Sales office		180	Leased	April 30, ~~2025~~2026
			110,780
			93,110

Item 3. Legal Proceedings.

The Company may, in the ordinary course of business, become a party to litigation involving collection matters, contract claims and other legal proceedings relating to the conduct of its business. As of December 31, ~~2024~~2025, we are not involved in any pending or, to our knowledge, threatened legal proceedings, including legal proceedings contemplated by governmental authorities, the outcome of which we believe would be material to our financial condition or results of operations.

Item 4. Mine Safety Disclosures.

Not applicable.

2220

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PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

Our common stock is traded on the Nasdaq Global Market under the symbol “TACT.” As of February 28, ~~2025~~2026, there were ~~191~~172 holders of record of the common stock.

Issuer Purchases of Equity Securities

~~During~~We do not have an authorized repurchase program, and during the fourth quarter of ~~2024~~2025, we did not repurchase any shares of our common stock.

Dividend Policy

The Company does not currently pay cash dividends and does not intend to do so in the foreseeable future.

Recent Sales of Unregistered Securities

None.

Item 6. [Reserved]

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

This discussion should be read in conjunction with the Consolidated Financial Statements and notes thereto.

Recent Developments

~~The~~On ~~Company’s~~August ~~previously~~6, 2025, the Company announced ~~strategic~~that ~~review~~it ~~process~~acquired ~~remains~~a ~~active~~perpetual license to a copy of the source code for the BOHA! software that it licenses from Avery Dennison. Under ~~Management~~the terms of the agreement, TransAct has obtained a perpetual and royalty free license to use, host, market, sublicense, distribute, copy, and modify the code as the Company’s ~~Board~~sees offit for ~~Directors~~its ~~are~~business ~~focused~~purposes. onIn addition to the ~~process~~perpetual and royalty free license, TransAct will also host the code in its own environment, which is expected to go live in mid-2026. The Company ~~is determined~~has totaken ~~consider~~delivery ~~any~~of the source code and ~~all~~the ~~options~~related hosting ~~that~~environment ~~increase~~and has begun internal review and~~/or~~ ~~deliver~~development ~~stockholder~~activities ~~value~~related to the underlying code. ~~The~~Total ~~Company~~consideration ~~will~~for ~~provide~~the ~~further~~acquisition ~~updates~~was on$2.55 ~~this~~million, ~~process~~plus ~~when~~professional itservices ~~determines~~fees ~~that~~of ~~additional~~approximately ~~disclosure~~$1.0 ismillion ~~appropriate~~for ortransition services ~~required~~to be provided by Avery Dennison, of which $1.5 million has been paid to date based on contractual milestone completion and transition services received. For information regarding the risks related to the ~~strategic~~BOHA! ~~review~~source ~~process,~~code acquisition, please see Part I, Item 1A, Risk Factors under the sub-caption “~~Our~~We ~~success~~ may ~~depend~~not realize the expected benefits of our acquisition of a perpetual license to the BOHA! source code within the anticipated time frame or at all” and the sub-caption “Until the in-housing ~~part~~of the BOHA! source code is complete, we continue to rely on ~~our~~third ~~ability~~party service providers to ~~identify~~host our FST software and ~~pursue~~deliver certain services, and any interruptions or delays in services from these third parties could impair the delivery ~~best~~of ~~long-term~~our ~~strategy~~products ~~for~~and services, and our ~~businesses~~business, results of operations, and financial condition could be materially adversely affected.”

Current Trends

After strong demand during most of 2023 due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late 2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the fourth quarter of 2023 and during the ~~first~~year ~~nine~~ended ~~months~~December of31, 2024. WeBy ~~currently~~September ~~believe~~30, ~~all major customers~~2025, ~~with~~we ~~the~~believe ~~exception~~that ofall ~~one~~significant ~~large~~domestic ~~international~~customers ~~casino~~had ~~and~~been ~~gaming customer, were~~ able to sell through their on-hand inventory ~~and~~ and had resumed ordering., ~~Though~~contributing weto ~~expect~~more ~~our~~normalized ~~overall~~ casino and gaming sales tofor ~~improve~~the infirst ~~2025~~nine ~~compared~~months toof ~~2024, we expect such sales to be somewhat impacted in~~ 2025 ~~until~~. ~~this~~During ~~customer~~the ~~has~~fourth ~~sold~~quarter ~~through~~of ~~its inventory on hand. Further~~2025, ~~our~~some ~~primary competitor~~domestic ~~in the~~ casino and gaming ~~market~~customers ~~has~~indicated ~~resumed~~slowing ~~supplying~~demand, ~~product~~and atone ~~what~~large wecustomer ~~believe~~indicated they iswere ~~their~~in ~~full~~an ~~capacity.~~overstock ~~The~~position ~~return~~while ofawaiting ~~this~~jurisdictional ~~competitor~~approvals ~~has~~on ~~resulted~~new inmachines. We ~~some~~believe ~~downward~~this ~~pricing~~more ~~pressure~~recent insoftness ~~certain~~reflects ~~geographies~~a combination of ~~that~~customer-specific ~~market~~ordering ~~which~~dynamics ~~may continue~~ and ~~may~~broader ~~negatively~~macroeconomic ~~impact~~conditions ~~our~~affecting ~~worldwide~~the casino and gaming ~~sales~~industry. InWhile ~~addition,~~these ~~during~~conditions ~~2022~~impacted ~~and~~our ~~2023,~~casino weand ~~experienced~~gaming ~~cost~~sales ~~increases~~in asthe afourth ~~result~~quarter of ~~supply chain constraints~~2025, ~~most of which~~ we ~~have~~expect ~~been~~demand ~~able~~ to ~~offset~~improve byas ~~increasing~~customer ~~prices~~inventory ~~of our~~levels ~~products.~~continue ~~However, pricing pressure has subsequently caused us~~ to ~~lower~~normalize ~~prices again~~ and ~~there~~installations ~~can be no guarantee that we will be able to increase prices sufficiently to offset any future similar cost increases~~proceed, ~~which~~although ~~generally~~the ~~cannot~~timing ~~be predicted,~~ and weextent ~~may~~of any beimprovement ~~further~~will ~~impacted~~depend byon ~~supply~~prevailing ~~chain~~economic ~~disruptions, inflation~~ and ~~other~~industry ~~global economic~~ conditions ~~that~~in ~~may affect~~ the ~~markets~~casino ~~we serve~~ and ~~from~~gaming ~~which~~market as we ~~source~~move ~~our~~through ~~supplies and parts~~2026.

InWe ~~February~~are ~~and~~currently ~~March~~dependent ~~2025,~~upon ~~the~~a ~~U.S.~~manufacturer ~~presidential~~located ~~administration~~in ~~began~~Thailand ~~implementing~~for ~~certain~~the ~~orders~~manufacturing ~~imposing~~and ~~new~~assembly ~~tariffs~~of onsubstantially ~~foreign~~all ~~imports~~of ~~impacting~~our ~~multiple~~printers ~~commodities~~ and ~~industries and multiple~~terminals. ~~countries~~ During 2025, ~~including~~the ~~Canada and Mexico~~U.S. Ingovernment ~~addition,~~announced ~~the Canadian~~ and ~~Mexican~~implemented ~~governments~~various ~~have~~trade-related ~~indicated~~actions, ~~they~~including ~~may~~the ~~retaliate~~imposition ~~with~~of tariffs on ~~U.S.~~imports ~~goods.~~from ~~While~~several atcountries, ~~this~~including ~~time~~Thailand. A werecent dodecision ~~not~~of ~~expect~~the ~~any~~U.S. ~~potential~~Supreme ~~tariffs~~Court invalidated certain previously imposed byU.S. ~~Canada~~tariffs and ~~Mexico~~has toresulted ~~have a~~in ~~material~~increased ~~impact~~uncertainty onregarding ~~our~~the ~~business~~scope, wedurability ~~are~~and ~~currently~~implementation ~~monitoring~~of ~~the~~U.S. ~~ongoing~~ trade ~~dispute~~policy, ~~among~~including the ~~United States, Canada and Mexico and any future~~ potential ~~impact~~for ~~of these tariffs~~new, ~~and~~modified ~~any~~or ~~additional~~reinstated tariffs ~~that~~through ~~may~~legislative ~~be imposed~~ or ~~retaliatory actions~~executive ~~that may be taken, and their impact to our business and financial condition~~action.

These tariffs have impacted, and if continued, reinstated or increased, may continue to impact, certain goods that are assembled and imported into the United States from our manufacturer in Thailand. The majority of raw components used in the manufacturing and assembly of our printers and terminals are sourced locally in Thailand, and to a lesser extent, from other countries in the region, including China. As a result, we currently have a limited ability to mitigate the expected impact of tariffs on goods sold into the United States through alternative sourcing or manufacturing. We have mitigated these tariffs by raising prices to customers, but there can be no assurance that we will be able to pass on all tariff costs to customers via price increases.

While tariffs did not materially impact our net income for fiscal 2025, we expect that any continuing or reinstated tariffs on goods imported from Thailand would impact our financial results going forward if implemented. There can be no assurance that future price increases and other mitigation efforts will be successful in offsetting future tariffs. In addition, it is uncertain whether other countries will continue to seek further negotiations or retaliate as future developments occur, whether the U.S. government will reconsider or adjust tariffs based upon continued future negotiations, or grant further exemptions, and what types of products will be eligible for such exemptions, if granted, or what actions the executive or legislative branch may take to impose new, modified or reinstated tariffs following the recent Supreme Court decision. The Company continues to monitor the rapidly evolving and uncertain tariff and global trade environment and the potential impacts to its Consolidated Financial Statements.

Index

The continued effects of any global tariffs may potentially increase the likelihood of a recession, create a significant reduction in consumer confidence and customer demand, increase inflation or impact credit markets and interest rates. Any of these resulting effects could materially and adversely affect our business, financial condition and results of operations.

For additional discussion of our business, refer to Part I, Item 1. Business, of this Form 10-K.

Critical Accounting Estimates

The preparation of financial statements in conformity with generally accepted accounting principles in the United States of America (“GAAP”) requires management to make use of estimates, judgments and assumptions that affect both Balance Sheet items and Statement of Operations categories. Such estimates and judgments are based upon historical experience and certain assumptions that are believed to be reasonable in the particular circumstances; however, due to the inherent uncertainties in developing estimates, actual results could differ from the original estimates, requiring adjustments to these balances in future periods.

We base our estimates on historical experience, forecasts and on various other assumptions that are believed to be reasonable under the circumstances; however actual results may differ from those estimates under different assumptions or conditions. The methods, estimates and judgments we use in applying our accounting policies have a significant impact on the results we report in our financial statements. Some of our accounting policies require us to make difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain.

Index

The following accounting policies are those that we believe to be most critical in the preparation of our financial statements. These items utilize assumptions and estimates about the effect of future events that are inherently uncertain and are therefore based on our judgment. Refer to Note 2 – Summary of significant accounting policies in the accompanying Consolidated Financial Statements for a complete listing of our significant accounting policies. We also have other policies that we consider key accounting policies; however, these policies typically do not require us to make estimates or judgments that are difficult or subjective.

Revenue Recognition – Our net sales are derived from the sale of products and services and are adjusted for estimated returns and allowances, which historically have been insignificant. The application of GAAP to the measurement and recognition of revenue requires us to make judgments and estimates. Specifically, the determination of whether revenues related to our revenue contracts should be recognized over time or at a point in time. We recognize revenue when the obligations under the terms of a contract with our customers are satisfied; generally, this occurs with the transfer of control of our printers, terminals, ~~consumables~~labels and replacement parts. For our warranty, software applications and maintenance agreements, revenue is generally recognized ratably over the contract period. Other significant judgments include contracts that contain multiple performance obligations (most commonly when contracts include a hardware product, software, financing and extended warranties) which require a contract’s transaction price to be allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. For arrangements containing multiple performance obligations, the revenue relating to the undelivered performance obligation is deferred using the relative standalone selling price method utilizing estimated sales prices until satisfaction of the deferred performance obligation. Both of these determinations impact the timing and amount of our reported revenues and net income and loss.

Accounts Receivable – We have standardized credit granting and review policies and procedures for all customer accounts, including: credit reviews of all new customer accounts; ongoing credit evaluations of current customers; credit limits and payment terms based on available credit information; and adjustments to credit limits based upon payment history and the customer’s current creditworthiness. We also provide an estimate for expected credit losses based on an expected loss methodology which considers a broad range of information to estimate expected credit losses, including historical information, current economic conditions and a reasonable forecast period. Our reserve for expected credit losses as of December 31, ~~2024~~2025 was $0.5 million, or 7.0% of outstanding trade accounts receivable, which we believe is appropriate considering the overall quality of our accounts receivable. Although credit losses have historically been within expectations and the reserves established, there is no assurance that our credit loss experience will continue to be consistent with historical experience. While we believe that our allowance for credit losses is adequate and represents our best estimate of future losses, we will continue to monitor customer liquidity and other economic conditions, which may result in changes to our estimates.

Inventories – The valuation of inventory requires us to estimate obsolete or excess inventory as well as inventory that is not of saleable quality. The determination of obsolete or excess inventory requires us to estimate the future demand for our products. We record valuation reserves on our inventory for estimated excess and obsolete inventory and lower of cost or net realizable value concerns equal to the difference between the cost of inventory and the estimated realizable value based upon assumptions about future product demand, market conditions and product selling prices. If future product demand, market conditions or product selling prices are less than those projected by management or if continued modifications to products are required to meet specifications or other customer requirements, increases to inventory reserves may be required which would have a negative impact on our gross margin.

Goodwill and Intangible Assets – We evaluate goodwill and other indefinite-lived intangible assets for impairment annually and when an event occurs or circumstances change that indicate that the carrying value may not be recoverable. The Company utilizes the option to first assess qualitative factors to determine whether it is necessary to perform the Step 1 quantitative goodwill impairment test in accordance with the applicable accounting standards. Under the qualitative assessment, management considers relevant events and circumstances including, but not limited to, macroeconomic conditions, industry and market considerations, Company performance, and events directly affecting the Company. If the Company determines that the Step 1 quantitative impairment test is required, management estimates the fair value of the reporting unit primarily using the income approach. Under the income approach, we use a discounted cash flow methodology to derive an indication of value, which requires management to make significant estimates and assumptions related to forecasted revenues, gross profit margins, operating income margins, working capital cash flow, perpetual growth rates, and long-term discount rates, among others. Factors considered that may trigger an interim period impairment review of either acquired goodwill or intangible assets are: significant underperformance relative to expected historical or projected future operating results; significant changes in the manner of use of acquired assets or the strategy for the overall business; significant negative industry or economic trends; and significant decline in market capitalization relative to net book value. Finite lived intangible assets are amortized and are tested for impairment when appropriate.22

As of December 31, 2024, upon the completion of our annual assessment for impairment, we have determined that no goodwill or intangible asset impairment has occurred and the fair value of the Company was substantially higher than our carrying value.

We have evaluated the recoverability of the assets on our Consolidated Balance Sheet as of December 31, 2024 in accordance with relevant authoritative accounting literature. We have considered the effects caused by the global supply chain disruptions, inflation and macroeconomic factors potentially impacting accounts receivable, inventory, investments, intangible assets, goodwill and other assets and liabilities. Where forward-looking estimates are required, we made a good-faith estimate based on information available as of the balance sheet date. We have continued to monitor for indicators of impairment through the date of this Form 10-K and reflected accordingly in the accompanying consolidated financial statements.

Index

~~Income~~Goodwill ~~Taxes~~and Intangible Assets – We ~~account~~evaluate ~~for~~goodwill ~~income~~and ~~taxes~~other inindefinite-lived ~~accordance~~intangible ~~with~~assets ~~ASC~~for ~~740,~~impairment ~~“Income~~annually ~~Taxes”~~and ~~(“ASC~~when ~~740”). In~~an ~~preparing~~event ~~our~~occurs ~~Consolidated~~or ~~Financial~~circumstances ~~Statements,~~change ~~we are~~that ~~required~~indicate tothat ~~estimate~~the ~~income~~carrying ~~taxes~~value may innot ~~each~~be ofrecoverable. The ~~the~~Company ~~jurisdictions~~utilizes inthe ~~which~~option weto ~~operate. Among~~first ~~other~~assess ~~things,~~qualitative ~~this~~factors ~~provision~~to ~~prescribes~~determine awhether ~~minimum~~it ~~recognition~~is ~~threshold~~necessary ~~that~~to anperform ~~income~~the ~~tax~~Step ~~position~~1 ~~must~~quantitative ~~meet~~goodwill ~~before~~impairment ittest isin ~~recorded~~accordance inwith the ~~reporting entity’s~~applicable ~~financial statements~~accounting standards. ItUnder ~~also~~the ~~requires~~qualitative ~~that~~assessment, ~~the~~management ~~effects~~considers ofrelevant ~~such~~events ~~income~~and ~~tax~~circumstances ~~positions~~including, bebut ~~recognized~~not ~~only~~limited ifto, asmacroeconomic ofconditions, ~~the~~industry ~~balance~~and ~~sheet~~market ~~reporting date~~considerations, itCompany isperformance, ~~“more~~and ~~likely~~events ~~than~~directly ~~not”~~affecting (ithe Company.~~e.,~~ ~~more~~If ~~than~~the aCompany ~~50%~~determines ~~likelihood)~~ that the ~~income~~Step ~~tax position~~1 ~~will~~quantitative beimpairment ~~sustained~~test ~~based~~is ~~solely~~required, onmanagement ~~its~~estimates ~~technical~~the ~~merits. When~~fair ~~making~~value ~~this~~of ~~assessment,~~the ~~management~~reporting ~~must~~unit ~~assume~~primarily ~~that~~using the ~~responsible~~income ~~taxing~~approach. Under ~~authority will examine~~ the income ~~tax~~approach, ~~position~~we ~~and~~use ~~have~~a ~~full~~discounted ~~knowledge~~cash offlow ~~all~~methodology ~~relevant~~to ~~facts~~derive ~~and other~~an ~~pertinent~~indication ~~information. The~~of ~~accounting~~value, ~~guidance~~which ~~also~~requires ~~clarifies~~management ~~the~~to ~~method~~make ofsignificant ~~accruing~~estimates ~~for interest~~ and ~~penalties~~assumptions ~~when~~related ~~there~~to isforecasted arevenues, ~~difference~~gross ~~between~~profit ~~the~~margins, operating ~~amount~~income ~~claimed~~margins, orworking ~~expected~~capital tocash ~~be claimed~~flow, onperpetual agrowth ~~company’s~~rates, ~~income~~and ~~tax~~long-term ~~returns~~discount ~~and~~rates, ~~the benefits~~among ~~recognized~~others. Factors inconsidered ~~the~~that ~~financial~~may ~~statements. This~~trigger ~~involves~~an ~~estimating~~interim ~~the~~period ~~actual~~impairment ~~current~~review ~~tax~~of ~~exposure~~either ~~together~~acquired ~~with~~goodwill ~~assessing~~or ~~temporary~~intangible ~~differences~~assets are: ~~between~~significant ~~the~~underperformance ~~tax~~relative ~~basis~~to ofexpected ~~certain~~historical ~~assets~~or ~~and~~projected ~~liabilities~~future ~~and~~operating ~~their~~results; ~~reported~~significant ~~amounts~~changes in the ~~financial~~ ~~statements,~~manner asof ~~well~~use asof ~~net~~acquired ~~operating~~assets ~~losses,~~or ~~tax~~the ~~credits~~strategy ~~and~~for ~~other~~the ~~carryforwards. These~~overall ~~differences~~business; ~~result~~significant innegative ~~deferred~~industry ~~tax~~or ~~assets~~economic trends; and ~~liabilities,~~significant ~~which~~decline ~~are reflected~~ in ~~our~~market ~~Consolidated~~capitalization ~~Balance~~relative ~~Sheets. We~~to ~~then~~net ~~assess~~book ~~the~~value. ~~likelihood that~~Finite ~~the~~lived ~~deferred~~intangible ~~tax~~ assets ~~will~~are beamortized ~~realized~~and ~~from~~are ~~future~~tested ~~taxable~~for ~~income~~impairment when appropriate.

~~Valuation~~As allowances are recorded to reduce deferred tax assets when it is more likely than not (greater than 50%) that a tax benefit will not be realized. In evaluating the need for a valuation allowance, management considers all potential sources of ~~taxable~~December ~~income~~31, ~~including income available in carryback periods~~2025, ~~future~~upon reversals of taxable temporary differences, projections of taxable income, and income from tax planning strategies, as well as all available positive and negative evidence. Positive evidence includes factors such as a history of profitable operations and, projections of future profitability within the ~~carryforward~~completion ~~period, including any potential tax planning strategies. Negative evidence includes items such as cumulative losses and projections~~ of ~~future~~our ~~losses. Upon~~annual ~~changes~~assessment ~~in facts and circumstances, management may conclude that deferred tax assets~~ for ~~which no valuation allowance is currently recorded may not be realized~~impairment, ~~resulting~~we inhave ~~a charge to establish a valuation allowance. Existing valuation allowances are re-examined under the same standards of positive and negative evidence. If it is~~ determined that itno isgoodwill ~~more~~or ~~likely~~intangible ~~than not that a deferred tax~~ asset ~~will~~impairment behas occurred ~~realized,~~and the ~~appropriate~~fair ~~amount~~value of the ~~valuation~~Company ~~allowance,~~was ifsubstantially ~~any,~~higher isthan ~~released. Deferred~~our ~~tax~~carrying ~~assets and liabilities are also re-measured to reflect changes in underlying tax rates due to law changes and the granting and lapse of tax holidays~~value.

InWe ~~2024,~~have ~~TransAct~~evaluated ~~recognized a $7.3 million discrete income tax charge for a valuation allowance on~~ the ~~full~~recoverability ~~value~~ of the ~~net deferred tax~~ assets inon ~~the~~our ~~United~~Consolidated ~~States. After~~Balance ~~weighing~~Sheet ~~all~~as ~~available positive~~of ~~and~~December ~~negative evidence~~31, as2025 ~~described~~in ~~above,~~accordance ~~management~~with ~~determined~~relevant ~~that~~authoritative accounting itliterature. ~~was~~We nohave ~~longer~~considered ~~more~~the ~~likely~~effects ~~than~~caused ~~not~~by ~~that~~the ~~TransAct~~global ~~will~~supply ~~realize~~chain ~~the~~disruptions, ~~tax~~inflation ~~benefit~~and ofmacroeconomic ~~these~~factors ~~deferred~~potentially ~~tax~~impacting ~~assets.~~accounts ~~This~~receivable, ~~was~~inventory, ~~mainly~~investments, ~~driven~~intangible byassets, agoodwill ~~cumulative~~and ~~taxable~~other ~~loss~~assets ~~over~~and ~~the~~ liabilities. Where ~~previous~~forward-looking ~~three~~estimates ~~fiscal~~are ~~years~~required, ~~(2022~~we ~~through~~made ~~2024) combined with~~ a ~~near~~good-faith ~~term~~estimate ~~outlook~~based ofon ~~future~~information ~~taxable~~available ~~losses. The~~as ~~need~~of ~~for~~the ~~this~~balance ~~valuation~~sheet ~~allowance~~date. ~~will~~We behave ~~assessed~~continued onto amonitor ~~quarterly~~for ~~basis~~indicators inof ~~future~~impairment ~~periods~~through ~~and,~~the asdate aof ~~result,~~this aForm ~~portion,~~10-K ~~or all of~~and ~~the~~ reflected ~~allowance,~~accordingly ~~may~~in bethe ~~reversed~~accompanying ~~based~~consolidated onfinancial ~~changes in facts and circumstances~~statements.

Income Taxes – We account for income taxes in accordance with ASC 740, “Income Taxes” (“ASC 740”). In preparing our Consolidated Financial Statements, we are required to estimate income taxes in each of the jurisdictions in which we operate. Among other things, this provision prescribes a minimum recognition threshold that an income tax position must meet before it is recorded in the reporting entity’s financial statements. It also requires that the effects of such income tax positions be recognized only if, as of the balance sheet reporting date, it is “more likely than not” (i.e., more than a 50% likelihood) that the income tax position will be sustained based solely on its technical merits. When making this assessment, management must assume that the responsible taxing authority will examine the income tax position and have full knowledge of all relevant facts and other pertinent information. The accounting guidance also clarifies the method for accruing interest and penalties when there is a difference between the amount claimed, or expected to be claimed, on a company’s income tax returns and the benefits recognized in the financial statements. This involves estimating the actual current tax exposure together with assessing temporary differences between the tax basis of certain assets and liabilities and their reported amounts in the financial statements, as well as net operating losses, tax credits and other carryforwards. These differences result in deferred tax assets and liabilities, which are reflected in our Consolidated Balance Sheets. We then assess the likelihood that the deferred tax assets will be realized from future taxable income.

Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not (greater than 50%) that a tax benefit will not be realized. In evaluating the need for a valuation allowance, management considers all potential sources of taxable income, including income available in carryback periods, future reversals of taxable temporary differences, projections of taxable income, and income from tax planning strategies, as well as all available positive and negative evidence. Positive evidence includes factors such as a history of profitable operations and, projections of future profitability within the carryforward period, including any potential tax planning strategies. Negative evidence includes items such as cumulative losses and projections of future losses. Existing valuation allowances are re-examined under the same standards of positive and negative evidence. If it is determined that it is more likely than not that a deferred tax asset will be realized, the appropriate amount of the valuation allowance, if any, is released. Deferred tax assets and liabilities are also re-measured to reflect changes in underlying tax rates due to law changes and the granting and lapse of tax holidays.

In 2024, TransAct recognized a $7.3 million discrete income tax charge for a valuation allowance on the full value of the net deferred tax assets in the United States. The company’s deferred tax assets generated by net operating losses have an unlimited life and R&D credit carryforwards have a twenty-year life. After weighing all available positive and negative evidence, as described above, management determined that it was no longer more likely than not that TransAct will realize the tax benefit of these deferred tax assets. This was mainly driven by a cumulative taxable loss over the three preceding fiscal years (2022 through 2024), combined with a near term outlook of future taxable losses (a taxable loss was generated in 2025 as well). The need for this valuation allowance will be assessed on a quarterly basis in future periods and, as a result, a portion, or all of the allowance, may be reversed based on changes in facts and circumstances.

Significant judgment is required in determining the provision for income taxes and, in particular, any valuation allowance or tax reserves with respect to our deferred tax assets and uncertain tax positions. On a quarterly basis, we evaluate the recoverability of our deferred tax assets based upon historical results and forecasted taxable income over future years, and match this forecast against the basis differences, deductions available in future years and the limitations allowed for net operating loss and tax credit carryforwards to ensure that there is adequate support for the realization of the deferred tax assets. Although we have considered future taxable income and ongoing prudent and feasible tax planning strategies in assessing the need for a valuation allowance, in the event we were to determine that we would not be able to realize all or part of our deferred tax assets in the future, an adjustment to the valuation allowance or tax reserves would be charged as a reduction to income in the period such determination was made. Likewise, should we determine that we would be able to realize future deferred tax assets in excess of its net recorded amount, an adjustment to the valuation allowance would increase net income in the period such determination was made.

Share-Based Compensation – We calculate share-based compensation expense in accordance with ASC 718, “Compensation – Stock Compensation” using the Black-Scholes option-pricing model to calculate the fair value of share-based awards. The key assumptions for this valuation method include the expected term of an option grant, stock price volatility, risk-free interest rate, and dividend yield. We account for forfeitures as they occur.

2523

Index

Results of Operations: Year Ended December 31, ~~2024~~2025 Compared to Year Ended December 31, ~~2023~~2024

Net Sales. Net sales, which include printer, terminal and software sales as well as sales of replacement parts, consumables and maintenance and repair services, by market for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 are detailed in the below table.

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, ~~2024~~2025				December 31, ~~2023~~2024				$ Change			% Change
Food service technology	$	16,101	37.1	%	$	16,308	22.5	%	$	(207	)		(1.3	%)
FST	$	19,318	37.5	%	$	16,101	37.1	%	$	3,217			20.0	%
POS automation		32,~~361~~213	74.83	%		63,~~922~~361	97.58	%		(31,~~561~~148	)		(5134.42	%)
Casino and gaming		2026,~~348~~873	4652.92	%		4120,~~192~~348	5646.79	%		~~(20~~6,~~844~~525	)		~~(50~~32.61	%)
TSG		3,~~574~~076	86.20	%		83,~~209~~574	118.32	%		(~~4,635~~498	)		(5613.59	%)
	$	4351,~~384~~480	100.0	%	$	7243,~~631~~384	100.0	%	$	~~(29~~8,~~247~~096	)		~~(40~~18.37	%)
International*	$	9,~~899~~365	2218.82	%	$	149,~~571~~899	2022.18	%	$	(~~4,672~~534	)		(325.14	%)

*	International sales do not include sales of products to domestic distributors or other customers who in turn ship those products to international destinations.

Net sales for ~~2024~~2025 ~~decreased~~increased $298.21 million, or 4019%, from ~~2023~~2024. Printer, terminal and other hardware sales volume ~~decreased~~increased by 4719% to approximately 7994,000 units for ~~2024~~2025, driven largely by ~~large unit volume decreases across all markets, including~~ a 5032% ~~decrease~~increase in unit volume from the casino and gaming market, and to a ~~42%~~much ~~decrease~~lesser inextent, an 18% hardware unit volume increase in ~~the~~our ~~POS~~FST ~~automation~~ market. ~~and~~These increases were somewhat offset by a 2032% ~~hardware~~decrease ~~unit~~in unit volume ~~decrease~~ in ~~our~~the ~~FST~~POS automation market. For more information about the sales volume changes described above, please refer to the results of operations for each of our markets discussed further below. The average selling price of our printers, terminals and other hardware increased approximately 15% during ~~2024~~ 2025 compared to ~~2023~~2024 due in part to ~~general~~increased ~~inflationary~~costs ~~pressures~~in the latter part of 2025 resulting from U.S. tariffs imposed on our products assembled in Thailand, which have generally been passed on in the form of price increases to our customers. This additional cost primarily relates to an agreement which was made between the U.S. Government and Thailand to establish a U.S. tariff of 19% on goods imported from Thailand, effective August 7, 2025. The Company is closely monitoring developments relating to tariffs and the evolving international trade environment, including the implications of the recent U.S. Supreme Court ruling.

International sales for ~~2024~~2025 decreased $40.75 million, or 325%, compared to ~~2023~~2024 ~~predominantly~~ due primarily to ~~lower~~a ~~sales~~7% decrease in ~~our~~sales within the international casino and gaming market.

~~Food service technology (“~~FST”). Our primary offering in the ~~food~~FST ~~service technology~~ market is our line of BOHA! products,. ~~the~~The BOHA! product suite combines our latest generation terminal or workstation, which ~~include~~includes one or two printers, with our BOHA! labeling, timers, and media software. In addition, customers may individually purchase cloud-based software applications that connect to an application on a separate mobile device into a solution to automate back-of-house operations in restaurants, convenience stores and food service operations. The additional software offering of BOHA! consists of a variety of individually purchased software-as-a-service (“SaaS”)- based applications for both Android and iOS operating systems, including applications for temperature monitoring, temperature taking, ~~and~~ checklists, and task lists. These applications are sold separately, and customers purchase the applications they need for their back-of-house operations. Customers may also purchase associated hardware, such as tablets, temperature sensors, and gateways. The BOHA! Terminal, and the more recently launched Terminal 2 , combine an operating system and hardware components in a single touchscreen device with one or two thermal print mechanisms that print easy-to-read food rotation labels, grab-and-go labels, ~~and~~ nutritional labels for prepared foods, and “enjoy by” date labels. The BOHA! WorkStation uses an iPad or Android tablet instead of an integrated touchscreen. The BOHA! Terminal, Terminal 2, and WorkStation are equipped with the TransAct Enterprise Management System to ensure that only approved touchscreen functions are available on the device and to allow over-the-air updates to the operating system. BOHA! helps food service establishments and restaurants (including fine dining, casual dining, fast casual and quick-service restaurants, convenience stores, hospitality establishments, and contract food service providers) effectively manage food safety and grab-and-go initiatives, as well as automate and manage back-of-house operations. Recurring revenue from BOHA! is generated by software sales, including software subscriptions that are typically charged to customers annually on a per-application basis, as well as sales of labels, extended warranty, ~~and~~ service contracts, and technical support services. Sales of our worldwide ~~food~~FST ~~service technology~~ products for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 were as follows:

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, ~~2024~~2025				December 31, ~~2023~~2024				$ Change			% Change
Domestic	$	1417,~~719~~886	9192.46	%	$	1514,~~159~~719	9391.04	%	$	~~(440~~3,167	)		(221.95	%)
International		1,~~382~~432	87.64	%		1,~~149~~382	78.06	%		~~233~~50			~~20.~~3.6	%
	$	1619,~~101~~318	100.0	%	$	16,~~308~~101	100.0	%	$	~~(207~~3,217	)		(120.30	%)

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, ~~2024~~2025				December 31, ~~2023~~2024				$ Change			% Change
Hardware	$	57,~~319~~076	3336.06	%	$	5,~~170~~319	3133.70	%	$	~~149~~1,757			233.90	%
Software, labels and other recurring revenue		1012,~~782~~242	6763.04	%		1110,~~138~~782	6867.30	%		~~(356~~1,460	)		(313.25	%)
	$	1619,~~101~~318	100.0	%	$	16,~~308~~101	100.0	%	$	~~(207~~3,217	)		(120.30	%)

2624

Index

Sales in ~~food~~our ~~service~~FST ~~technology~~market ~~decreased~~increased 1$3.2 million, or 20%, in ~~2024~~2025 compared to ~~2023~~2024 driven primarily by a 333% ~~decrease~~increase in sales of BOHA! ~~software~~hardware, ~~labels~~which ~~and~~was primarily ~~other~~driven ~~recurring revenue, partially offset~~ by ~~a 3% increase in hardware~~ sales~~. Despite~~ ~~the loss~~ of aour ~~significant~~new ~~customer (as further explained below) FST software, labels and recurring revenue experienced only a slight decline of 3% due to the growth of the installed base of~~ BOHA! Terminal 2~~. Hardware~~ ~~sales~~which ~~increased largely~~replaced ~~due to increased sales of~~ our BOHA! Terminal 21. Hardware sales were also impacted by a 9443% ~~decrease~~decline in(albeit ~~sales~~from a small base) of our AccuDate 9700 terminals which we discontinued at the end of 2023 and ~~77%~~a ~~lower sales of our legacy BOHA! Terminal~~25% ~~(including~~ increase ~~those~~in ~~of the lost customer explained further below). These decreases were more than offset by strong~~ sales of our BOHA! ~~Terminal 2 (that replaced the original BOHA! Terminal) to a large international QSR customer as well as increased sales of~~ Workstations.

During the second quarter of 2024, a significant customer notified us that it would be terminating service, including its BOHA! software subscriptions and label sales, for its existing installed base of BOHA! Terminals by the middle of July 2024. Total sales to this customer (including hardware, software, labels and other recurring revenue) were approximately $4.0 ~~million in 2023 and $0~~.9 million in 2024. We ~~did~~had ~~not~~a ~~have~~de ~~any hardware sales, and~~minimis ~~minimal~~ amount ~~label~~of ~~and software~~ sales, to this customer in 2025. Despite the ~~third~~loss of this customer, software, labels and ~~fourth~~other ~~quarters~~recurring ofrevenue ~~2024~~increased $1.5 million, ~~but~~or we14%, ~~expect~~compared to ~~continue~~the prior year period due primarily to ~~service~~higher alabel ~~small~~sales ~~percentage~~to ofa ~~ongoing~~new ~~units~~sushi ~~and~~customer (approximately ~~may~~$0.8 ~~have~~million) ~~some~~and ~~additional~~one ~~sales~~existing toconvenience ~~this~~store customer in(up ~~the~~approximately ~~future~~$0.5 million).

We expect FST revenue to be higher in ~~2025~~2026 than in ~~2024~~2025 as we continue to focus on growing our installed base of terminals and the related recurring revenue (primarily the sale of labels and subscription software ~~revenue~~ ~~from our labeling software application)~~revenue.

POS automation. Revenue from the POS automation market includes sales of our Ithaca 9000 thermal printer used primarily by McDonald’s, and to a much lesser extent, other quick-service restaurants located either at the checkout counter or within self-service kiosks to print receipts for consumers or print liner-less labels. Sales of our worldwide POS automation products for the years ended December 31, ~~2024~~2025 and ~~2023~~ 2024 were as follows:

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, ~~2024~~2025				December 31, ~~2023~~2024				$ Change			% Change
Domestic	$	32,~~361~~208	~~100~~99.08	%	$	63,~~805~~361	98100.30	%	$	(31,~~444~~153	)		(5034.63	%)
International		--5	--0.2	%		~~117~~–	~~1.7~~–	%		~~(117~~5	)		~~(100.0~~N/A	%)
	$	32,~~361~~213	100.0	%	$	63,~~922~~361	100.0	%	$	(31,~~561~~148	)		(5134.42	%)

~~The~~Sales ~~decrease~~of in POS automation ~~revenue~~printers indecreased ~~2024~~$1.1 ~~compared~~million, toor ~~2023 was driven by a 51~~34%, ~~decrease~~ in ~~domestic~~2025 ~~sales~~compared ~~largely due~~ to ~~unusually~~2024. ~~high~~We ~~sales~~continue ~~during 2023, as we increased production and began~~ to ~~fulfill~~experience ~~our large backlog of sales orders following supply chain slowdowns in 2022. During 2024, we experienced renewed~~ competitive pressure that has resulted in a ~~return~~lower ~~to a more normalized~~ level of sales as well as a reduction in our average selling prices.

We expect 2026 POS automation sales to be ~~lower~~relatively inconsistent with 2025 ~~compared to 2024 as we expect to continue to face competitive pressure in this market~~levels.

Casino and gaming. Revenue from ~~the~~our casino and gaming market includes sales of thermal printers used in slot machines, video lottery terminals, and other gaming machines that print tickets or receipts instead of issuing coins at casinos, racetracks, charitable gaming establishments, and other gaming venues worldwide. Revenue from this market also includes sales of thermal roll-fed printers used in the international off-premise gaming market. in This gaming market includes gaming machines such as Amusement with Prizes, Skills with Prizes, and Fixed Odds Betting Terminals and kiosks for sports betting at non-casino gaming and sports betting establishments. ~~Revenue from this market also includes royalties related to our patented casino and gaming technology.~~ In addition, casino and gaming market revenue includes sales of the EPICENTRAL print system, our software solution (including annual software maintenance), that enables casino operators to create promotional coupons and marketing messages ~~and~~for toprinting ~~print them~~ in real time at ~~the~~ slot ~~machine~~machines. Sales of our worldwide casino and gaming products for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 were as follows:

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, ~~2024~~2025				December 31, ~~2023~~2024				$ Change			% Change
Domestic	$	1219,~~522~~586	6172.59	%	$	2812,~~715~~522	6961.75	%	$	~~(16~~7,~~193~~064	)		(56.4	%)
International		7,~~826~~287	3827.51	%		127,~~477~~826	3038.35	%		(~~4,651~~539	)		(376.39	%)
	$	2026,~~348~~873	100.0	%	$	4120,~~192~~348	100.0	%	$	~~(20~~6,~~844~~525	)		~~(50~~32.61	%)

~~The~~Domestic ~~56% decrease in domestic~~ sales of our casino and gaming products ~~during~~in ~~2024~~2025 ~~compared~~increased toby ~~2023~~$7.1 ~~was~~million, ~~primarily~~or ~~due to a 50~~56%, ~~decrease~~compared into ~~sales unit volume~~2024. Sales ~~during~~in ~~2023~~2024 were ~~unusually~~negatively ~~high~~impacted ~~due to our largest competitor’s inability to supply product to customers~~ as ~~a result of supply chain issues. In addition, entering 2024,~~ many of our customers had accumulated higher-than-normal levels of inventory of our product as a hedge during the worldwide supply chain crisis during 2022 and 2023. As a result, during 2024, we experienced a significant slowdown in their order and shipment rates as they worked through this excess inventory. Sales increased in 2025 compared to 2024 as most of our major domestic casino and gaming customers had worked through their on-hand inventory by the first quarter of 2025 and were ordering at normalized levels in the second and third quarters of 2025. In addition, sales in 2025 benefitted from sales of our casino printer to a new OEM customer for the use in charitable gaming establishments. However, we believe ~~our~~this ~~sales~~customer is now in ~~the~~an overstock ~~second~~position ~~half~~awaiting jurisdictional approvals to install new gaming machines. As a result, we expect a more moderate pace of ~~2024~~ ~~were~~sales ~~impacted~~to bythis ~~softness~~new customer in ~~overall~~2026. Though we experienced slowing demand infrom our domestic OEM customers during the fourth ~~industry~~quarter of 2025, we expect to demand to resume more normalized levels in 2026. As a result of these factors, we expect our domestic casino and gaming sales to be slightly lower in 2026 compared to 2025.

27Our international casino and gaming sales were down $0.5 million or 7% in 2025 compared to 2024. This decrease is largely due to a significant European OEM still working down an overstock of their on-hand inventory. Despite this, we expect international sales in 2026 to be higher than in 2025 due to anticipated strengthening demand as well as additional contributions from our roll-fed gaming printer that we believe will begin to gain traction in the international markets.

Index

~~International~~TSG: ~~sales~~Revenue ofgenerated ~~our~~by ~~casino~~TSG ~~and~~includes ~~gaming~~sales of consumable products ~~decreased~~(POS ~~37%~~receipt ~~during~~paper ~~2024~~and ~~compared~~ribbons tofor ~~2023. Similar~~non-FST tolegacy ~~our domestic customers~~products), ~~our~~replacement ~~international~~parts ~~customers~~and ~~also~~accessories, ~~began~~maintenance toand ~~slow~~repair ~~their~~services, ~~order~~and ~~rates~~shipping ~~in late 2023~~ and ~~continuing~~handling ~~through~~charges. Sales ~~2024~~in ~~due~~our toworldwide ~~higher-than-normal~~TSG ~~inventory~~market ~~levels~~for ~~and~~the inyears ~~response~~ended toDecember ~~softness~~31, 2025 inand ~~overall~~2024 ~~demand~~were inas ~~the industry.~~follows:

As of the end of 2024, we believe all our major casino and gaming customers have worked through the majority of their on-hand inventory and have begun to order again, with the exception of one large international customer. In addition, we expect the demand softness we experienced in the worldwide casino and gaming market in late 2024 to begin to improve in 2025. As a result, we expect our casino and gaming sales to be higher in 2025 compared to 2024.

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, 2025				December 31, 2024				$ Change			% Change
Domestic	$	2,435	79.2	%	$	2,883	80.7	%	$	(448	)		(15.5	%)
International		641	20.8	%		691	19.3	%		(50	)		(7.2	%)
	$	3,076	100.0	%	$	3,574	100.0	%	$	(498	)		(13.9	%)

~~TSG:~~The ~~Revenue~~decrease ~~generated~~of by$0.4 million, or 16%, in domestic revenue from TSG ~~includes~~during ~~sales~~2025 ofas ~~consumable~~compared ~~products~~to ~~(POS~~2024 ~~receipt~~resulted ~~paper~~primarily ~~and~~from ~~ribbons~~a ~~for~~$0.3 ~~non-FST~~million, ~~legacy~~or ~~products)~~20%, decrease in sales of replacement parts and ~~accessories~~a $0.2 million, ~~maintenance~~ ~~and~~or ~~repair~~22%, ~~services~~decrease ~~and~~in ~~shipping~~repairs, ~~and~~partially ~~handling~~offset by a $0.1 million, or 26%, increase in shipping charges (as a result of higher overall sales volume in 2025 compared to 2024). ~~Sales~~Also contributing to the decline was a $0.1 million, or 75%, decrease in ~~our~~consumable ~~worldwide~~sales ~~TSG~~as ~~market~~we ~~for~~are ~~the~~no ~~years~~longer ~~ended~~focused ~~December~~on 31selling these legacy products (POS paper and ribbons) and we expect to have virtually no sales of these legacy products in 2026. Internationally, TSG revenue decreased 7% during 2025 compared to 2024, due primarily to a decline in sales of replacement parts and ~~2023~~accessories ~~were~~to asinternational ~~follows:~~casino and gaming customers.

	Year Ended				Year Ended
(In thousands, except percentages)	December 31, 2024				December 31, 2023				$ Change			% Change
Domestic	$	2,883	80.7	%	$	7,381	89.9	%	$	(4,498	)		(60.9	%)
International		691	19.3	%		828	10.1	%		(137	)		(16.5	%)
	$	3,574	100.0	%	$	8,209	100.0	%	$	(4,635	)		(56.5	%)

Gross Profit. Gross profit information for the years ended December 31, 2025 and 2024 is summarized below (in thousands, except percentages):

The large decrease in domestic revenue from TSG during 2024 as compared to 2023 resulted primarily from a 75% decrease in sales of replacement parts and accessories. During 2023, we experienced unusually high sales of approximately $4.1 million from the final purchases of spare parts for our legacy lottery printer that did not repeat in 2024. We do not expect any future sales of these spare parts. Also contributing to the decline was a 57% decrease in consumable sales as we are no longer focused on these legacy products (POS paper and ribbons) and expect to cease selling these products by the end of 2025.

Year Ended December 31,				Percent			Percent of			Percent of
2025		2024		Change			Total Sales - 2025			Total Sales - 2024
$	25,015	$	21,482		16.4	%		48.6	%		49.5	%

~~Internationally,~~Gross ~~TSG~~profit is measured as revenue ~~decreased~~less ~~17%~~cost ~~during~~of ~~2024~~sales, ~~compared~~which includes primarily the cost of all raw materials and component parts, direct labor, manufacturing overhead expenses, cost of finished products purchased directly from our contract manufacturers, expenses associated with installations and support of our EPICENTRAL print system and our line of BOHA! products, and royalty payments to third-parties, ~~2023~~including to the third party licensor of our food service technology software products. Gross profit increased $3.5 million, ~~due~~or 16% primarily driven by an increase of sales of $8.1 million in 2025 compared to a2024, ~~decline~~partially reduced by lower gross margin in 2025 as discussed below. Gross margin decreased 90 basis points from 49.5% in 2024 compared to 48.6% in 2025. largely due to higher sales of ~~replacement~~BOHA! ~~parts~~hardware ~~and~~products ~~accessories~~which carry lower average margins than our other products, and to a ~~international~~lesser ~~casino~~extent, increased overhead costs, inflation, tariffs and ~~gaming~~lower ~~customers~~prices on our POS automation printer due to increased competitive pressure.

We expect ~~TSG~~gross ~~sales~~margin tofor be2026 ~~somewhat lower in 2025 compared~~ to ~~2024~~be asrelatively weconsistent ~~expect~~with ~~to cease selling our legacy consumable products by the end of~~ 2025..

~~Gross~~Operating ~~Profit~~Expenses - Engineering, Design and Product Development. ~~Gross~~Engineering, ~~profit~~design and product development information for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 is summarized below (in thousands, except percentages):

Year Ended December 31,				Percent			Percent of			Percent of
2024		2023		Change			Total Sales - 2024			Total Sales - 2023
2025		2024		Change			Total Sales - 2025			Total Sales - 2024
$	216,~~482~~701	$	386,~~400~~977		(444.10	%)		4913.50	%		5216.91	%

~~Gross~~Engineering, ~~profit~~design isand ~~measured~~product asdevelopment ~~revenue~~expenses ~~less~~primarily ~~cost~~include ofsalary ~~sales,~~and ~~which~~payroll-related ~~includes~~expenses ~~primarily~~for ~~the~~our ~~cost~~hardware ofand ~~all~~software ~~raw~~engineering ~~materials~~staff, depreciation and ~~component~~design ~~parts,~~expenses ~~direct~~(including ~~labor,~~prototype ~~manufacturing~~printer ~~overhead~~ expenses, ~~cost~~outside ~~of finished products purchased directly from our contract manufacturers~~design, ~~expenses~~development ~~associated with installations~~ and ~~support~~testing ofservices, ~~our~~supplies ~~EPICENTRAL print system~~ and ~~our~~contracted ~~line~~software ofdevelopment ~~BOHA!~~expenses ~~products~~including ~~and~~those ~~royalty payments~~ to ~~third-parties, including to~~ the third -party licensor of our food service technology software products). ~~Gross~~Engineering, ~~profit~~design and product development expenses decreased $160.93 million, or 444%~~. Gross~~, ~~margin~~in ~~also~~2025 ~~decreased~~compared ~~340~~to ~~basis~~2024 ~~points~~due to ~~49.5%~~cost inreduction ~~2024~~initiatives ~~compared~~taken ~~to 52.9%~~ in ~~2023.~~the ~~Both~~second ~~gross~~quarter ~~profit~~of ~~and~~2024 ~~gross~~(the ~~margin~~full ~~declined~~benefit ~~primarily~~of ~~due~~which towas arealized ~~40% decline~~ in ~~overall~~2025), ~~sales~~ including a ~~51%~~reduction ~~decline~~of incontracted ~~sales~~software ofdevelopment ~~higher~~expenses, partially ~~margin~~offset ~~casino~~by ~~and~~higher ~~gaming~~incentive ~~printers. Gross~~compensation ~~margin~~due ~~for~~to ~~2024~~improved ~~was~~financial ~~also~~results ~~impacted~~in by2025 ~~competitive~~compared ~~price~~to ~~adjustments~~2024.

WeOperating ~~expect~~Expenses ~~gross~~- ~~margin~~Selling ~~for~~and Marketing. Selling ~~2025~~and tomarketing beinformation infor the ~~mid~~years ~~40%~~ended toDecember ~~high~~31, ~~40%~~2025 ~~range.~~and 2024 is summarized below (in thousands, except percentages):

Operating Expenses - Engineering, Design and Product Development. Engineering, design and product development information for the years ended December 31, 2024 and 2023 is summarized below (in thousands, except percentages):

Year Ended December 31,				Percent			Percent of			Percent of
2025		2024		Change			Total Sales - 2025			Total Sales - 2024
$	8,433	$	8,195		2.9	%		16.4	%		18.9	%

Year Ended December 31,				Percent			Percent of			Percent of
2024		2023		Change			Total Sales - 2024			Total Sales - 2023
$	6,977	$	9,442		(26.1	%)		16.1	%		13.0	%

Selling and marketing expenses primarily include salaries and payroll-related expenses for our sales, marketing and customer success staff, sales commissions, travel expenses, expenses associated with the lease of sales offices, advertising, trade show expenses, public relations, e-commerce and other promotional marketing expenses. Selling and marketing expenses increased $0.2 million, or 3%, during 2025 compared to 2024 due largely to higher costs related to programs to further improve the Company’s go-to-market strategy as well as higher sales commissions and incentive compensation due to improved financial results in 2025 compared to 2024, partially offset by cost reduction initiatives including reduced headcount, trade show and other marketing expenses.

Engineering, design and product development expenses primarily include salary and payroll-related expenses for our hardware and software engineering staff, depreciation and design expenses (including prototype printer expenses, outside design, development and testing services, supplies and contracted software development expenses including those to the third party licensor of our food service technology software products). Engineering, design and product development expenses decreased $2.5 million, or 26%, in 2024 compared to 2023 due to cost reduction initiatives taken during the latter part of 2023, and in the second quarter of 2024, including a reduction of contracted software development expenses. We expect engineering, design and product development expenses to be higher in 2025 compared to 2024 due to typical inflationary and cost of living increases in such expenses.

Index

Operating Expenses - ~~Selling~~General and ~~Marketing~~ Administrative. ~~Selling~~General and ~~marketing~~administrative information for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 is summarized below (in thousands, except percentages):

Year Ended December 31,				Percent			Percent of			Percent of
2024		2023		Change			Total Sales - 2024			Total Sales - 2023
2025		2024		Change			Total Sales - 2025			Total Sales - 2024
$	811,~~195~~296	$	9,~~934~~936		~~(17~~13.57	%)		1821.9	%		1322.79	%

~~Selling~~General and ~~marketing~~administrative expenses primarily include salaries, incentive compensation, and other payroll-related expenses for our ~~sales,~~Chief ~~marketing~~Executive ~~and~~Officer, Chief ~~customer~~Financial ~~success~~Officer, ~~staff~~accounting, ~~sales~~human ~~commissions~~resources, ~~travel~~corporate ~~expenses,~~development ~~expenses~~and ~~associated~~information ~~with~~technology ~~the~~staff, ~~lease~~corporate ~~of sales~~headquarters ~~offices~~expenses, ~~advertising,~~professional ~~trade~~and ~~show~~legal expenses, ~~public~~information ~~relations~~technology expenses, ~~e-commerce~~ and other ~~promotional~~expenses ~~marketing~~related ~~expenses~~to being a publicly traded company. ~~Selling~~General and ~~marketing~~administrative expenses ~~decreased~~increased $1.74 million, or 1814%, during ~~2024~~2025 compared to ~~2023~~2024. ~~primarily~~This ~~due~~increase towas ~~cost~~driven ~~reduction initiatives,~~largely ~~including~~by ~~reduced~~higher incentive ~~headcount,~~compensation ~~trade show~~ and ~~other~~share-based ~~marketing~~compensation ~~expenses. We~~expense ~~expect~~due ~~selling~~to ~~and~~improved ~~marketing~~financial ~~expenses~~results ~~for~~in 2025 ~~to increase~~ compared to 2024. ~~due~~These ~~to typical inflationary and cost of living~~ increases aswere ~~well~~partially ~~incremental~~offset ~~costs we~~by ~~expect~~the toimpact ~~incur~~of ~~related~~cost toreduction ~~programs~~initiatives totaken ~~further~~in ~~improve~~the ~~and~~second ~~refine~~quarter ~~our~~of ~~go-to-market strategy~~2024.

Operating ~~Expenses - General and Administrative~~Loss. ~~General~~Operating ~~and administrative~~ loss information for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 is summarized below (in thousands, except percentages):

Year Ended December 31,						Percent			Percent of			Percent of
2024			2023			Change			Total Sales - 2024			Total Sales - 2023
2025			2024			Change			Total Sales – 2025			Total Sales – 2024
$	9(1,~~936~~415	)	$	13(3,~~318~~626	)		~~(25~~61.40	%)		22(2.97	%)		18(8.34	%)

~~General~~Our ~~and~~operating ~~administrative~~loss ~~expenses~~improved ~~primarily~~by include salaries, incentive compensation, and other payroll-related expenses for our Chief Executive Officer, Chief Financial Officer, accounting, human resources, corporate development and information technology staff, expenses for our corporate headquarters, professional and legal expenses, information technology expenses, and other expenses related to being a publicly traded company. General and administrative expenses decreased $32.42 million, or 2561%, during ~~2024~~2025 compared to ~~2023~~2024 ~~due~~as ~~in large part to~~ a $13.5 million, ~~severance~~or ~~charge~~16% ~~incurred in 2023 related to the resignation of the Company’s former Chief Executive Officer in April 2023~~increase, as ~~well as expense reduction initiatives we commenced~~ in ~~the~~gross ~~third~~profit ~~quarter~~on of19% ~~2023~~higher ~~and~~sales inwas ~~the~~partially ~~second~~offset ~~quarter~~by ofa ~~2024~~$1.3 Wemillion ~~expect~~or ~~general~~5% ~~and~~increase ~~administrative~~in operating expenses ~~to increase~~ in 2025 compared to 2024 ~~due to typical inflationary and cost or living increases combined with higher expected incentive and share-based compensation expense (both largely performance-based)~~.

~~Operating~~Interest, ~~(Loss) Income~~net. ~~Operating~~We ~~(loss)~~recorded net interest income ~~information~~of ~~for~~$198 ~~the~~thousand ~~years~~in ~~ended~~2025 compared to net interest income of $147 thousand in 2024. During 2025 we earned more interest income than in 2024 due to higher levels of invested cash on hand (cash and cash equivalents were $20.4 million and $14.4 million at December 31, 2025 and 2024, respectively). During both 2025 and ~~2023~~2024 iswe ~~summarized~~incurred ~~below~~interest ~~(in~~expense related to minimum borrowings required pursuant to the Siena Credit Facility. Following the November 2024 amendment of the Siena Credit Facility, we were required to maintain outstanding borrowings of ~~thousands~~ at least $3 million in principal amount, ~~except~~an ~~percentages):~~increase from $2.25 million prior to the amendment. The interest rate of our Siena Credit Facility was 8.50% and 9.25% as of December 31, 2025 and 2024, respectively. See Note 9 – Borrowings to the accompanying consolidated financial statements.

Year Ended December 31,					Percent			Percent of			Percent of
2024			2023		Change			Total Sales – 2024			Total Sales – 2023
$	(3,626	)	$	5,706		(163.5	%)		(8.4	%)		7.9	%

Other, net. We recorded other income of $133 thousand in 2025 compared to other expense of $89 thousand in 2024. The other income in 2025 is related to foreign exchange gains recorded by our UK subsidiary compared to foreign exchange losses of $89 thousand in 2024. Going forward, we may continue to experience more foreign exchange gains or losses depending on the level of sales to European customers through our UK subsidiary and the fluctuation in exchange rates of the Euro and Pound Sterling against the U.S. Dollar, which may be impacted by volatility in global economic conditions and political instability throughout the world.

~~Our~~Income ~~operating~~Taxes. We recorded income ~~decreased~~tax expense in 2025 of $90.32 million, orat ~~164%,~~an effective ~~during~~tax ~~2024~~rate of (14.4%), compared to ~~2023~~income astax aexpense in 2024 of $166.93 million orat 44an effective tax rate of (176.4%). Our ~~decrease~~tax expense in ~~gross~~2025 ~~profit~~only onincluded ~~40%~~taxes ~~lower~~associated ~~sales,~~with earnings in the United Kingdom and minimum required state taxes in the United States. The effective tax rate for 2024 was ~~partially~~unusually ~~offset~~high bydue ato an income tax charge of $7.63 million orrelated ~~23%~~to ~~decrease~~the ~~in operating~~write ~~expenses~~down of our U.S. net deferred income tax asset as more fully described below (~~including~~See Note 11 – Income taxes to the $1accompanying consolidated financial statements).5 ~~million~~We ~~severance~~continue ~~charge~~to inbelieve ~~2023~~this ~~discussed~~tax ~~above~~valuation inallowance ~~“General~~is ~~and~~required ~~Administrative”)~~as inof ~~2024~~December ~~compared~~31, to2025. ~~2023~~As such, the Company has not recorded any U.S. federal tax benefits associated with losses recorded in 2025.

~~Interest,~~Net ~~net~~Loss. WeAs ~~recorded~~a ~~net~~result ~~interest income~~ of ~~$147 thousand in 2024 compared to net interest expense of~~the ~~$255 thousand in 2023. During 2023 and 2024~~ above, we ~~incurred~~reported ~~interest~~a ~~expense~~net ~~related~~loss tofor ~~minimum borrowings required pursuant to~~ the ~~Siena~~year ~~Credit~~ended ~~Facility.~~December ~~Following the November 2024 amendment of the Siena Credit Facility~~31, we2025 ~~were required to maintain outstanding borrowings~~ of ~~at least~~ $31.2 million ~~in principal amount~~, anor ~~increase from~~ ($20.2512) ~~million~~per ~~prior~~diluted toshare, ~~the~~compared ~~amendment. See Note 9 – Borrowings~~ to ~~the~~a ~~accompanying~~net ~~consolidated~~loss ~~financial~~of ~~statements~~$9.9 ~~In addition~~million, ~~during~~or ~~2024~~($0.99) ~~we earned~~per ~~more~~diluted ~~interest~~share ~~income than~~ in ~~2023 due to higher levels of invested cash on hand~~2024.

Other, net. We recorded other expense of $89 thousand in 2024 compared to other income of $452 thousand in 2023. The other expense for 2024 is related to higher foreign exchange losses recorded by our UK subsidiary during 2024. During the fourth quarter of 2023, we completed an asset sale of our Printrex product line (essentially inventory on-hand) and recorded a non-operating gain of approximately $426 thousand. Prior to this sale, the last TransAct sales of Printrex products occurred in 2021.

Income Taxes. We recorded income tax expense in 2024 of $6.3 million at an effective tax rate of (176.4%), compared to income tax expense in 2023 of $1.2 million at an effective tax rate of 19.6%. The effective tax rate for 2024 was unusually high due to an income tax charge of $7.3 million related to the write down of our U.S. net deferred income tax asset as more fully described below (See Note 11 – Income taxes in the Consolidated Financial Statements).

Net (Loss) Income. As a result of the above, we reported a net loss for the year ended December 31, 2024 of $9.9 million, or ($0.99) per diluted share, compared to net income of $4.7 million, or $0.47 per diluted share in 2023.

Index

Liquidity and Capital Resources

We assess our liquidity in terms of our ability to generate cash to fund our operating, investing and financing activities. Significant factors affecting the management of liquidity are cash flows from operating activities, capital expenditures, the purchase of a copy of the source code and capitalized software development costs related to our BOHA! software, access to bank lines of credit and our ability to attract long-term capital with satisfactory terms.

Internal cash generation together with currently available cash and cash equivalents, available borrowing facilities and an ability to access credit lines at market-competitive rates, if needed, are expected to be sufficient to fund operations, capital expenditures, and any increase in working capital that would be required to accommodate our anticipated level of business activity for the 2025 fiscal year and beyond.

During the third quarter of 2023, we began a cost reduction initiative to reduce our overall level of operating expenses that included reducing employee headcount, trade show, advertising and other promotional marketing expenses, certain third-party engineering resources and other expenses, and to a lesser extent, certain general and administrative expenses. We estimated annual cost savings from these initiatives to be approximately $3.0 million and we realized the full savings from these actions in 2024.. We also began an additional cost reduction initiative in the second quarter of 2024 focused largely on further reducing employee headcount and other external third-party resources. Savings from this initiative were realized beginning in the third quarter of 2024 and ~~are~~resulted ~~expected~~in ~~to be~~ approximately $2.0 million of savings on an annualized basis. Notwithstanding the foregoing, there is no assurance that the cost-cutting efforts we have taken to bring expenses in line with our revenue and mitigate the impact of global economic conditions such as supply chain disruptions and inflation are sufficient or adequate, and we may be required to take additional measures, as the ultimate extent of the effects of these risks on the Company, our financial condition, results of operations, liquidity, and cash flows are uncertain and are dependent on evolving developments which cannot be predicted at this time. See Part I, Item 1A, Risk Factors, of this Form 10-K for further discussion of risks related to global economic conditions, supply chain disruptions and inflation.

Index

Cash Flow

During ~~2024~~2025, our cash balance increased $26.10 million, or 1642% (versus an increase of $42.41 million in ~~2023~~2024) due primarily to operating activities, including a reduction in ~~accounts receivable~~inventory of $35.34 million and aan ~~reduction~~increase ofin ~~inventory~~accrued liabilities and other liabilities of $1.69 million. ~~Financing~~ Investing activities ~~also~~used ~~provided a net increase in cash of~~ $01.6 million ~~due to the increase~~ in ~~bank~~cash, ~~borrowings~~primarily ~~required~~attributed ~~by Amendment No. 4~~ to ~~the~~capitalized ~~Siena~~software ~~Loan~~development ~~and Credit Facility Agreement signed on November 20, 2024 (see further detail in “Credit Facility and Borrowings” section below)~~costs. We had $1420.4 million in cash and cash equivalents as of December 31, ~~2024~~2025, of which $~~168~~310 thousand was held by our UK subsidiary.

Operating activities: The following significant factors primarily affected our cash provided by operating activities of $17.87 million in ~~2024~~2025 as compared to cash provided by operating activities of $51.59 million in ~~2023~~2024.

For 2025:

•

We reported a net loss of $1.2 million.

•

We recorded depreciation and amortization of $0.7 million and share-based compensation expense of $1.8 million.

•

Inventory decreased $5.4 million despite higher sales in 2025 due to an inventory reduction program we put into place in the latter part of 2024.

•

Accrued liabilities and other liabilities increased $1.9 million due primarily to an increase in our employee bonus accrual.

•

Accounts payable decreased $1.0 million due to a reduction in inventory purchases and the timing of cash disbursements.

For 2024:

•

We reported a net loss of $9.9 million.

•

We recorded depreciation and amortization of $1.0 million and share-based compensation expense of $1.2 million.

• We recorded a decrease in our net deferred tax assets of $6.3 million due to an income tax charge of $7.3 million related to the write down of our U.S. net deferred income tax asset.

•

Accounts receivable decreased $3.3 million primarily due to lower sales volume in 2024.

• Inventories decreased $1.6 million primarily due to lower sales volume in 2024. ~~We expect inventories to continue to decline in 2025 due to an inventory reduction program we put into place in the latter part of 2024.~~

•

Accrued liabilities and other liabilities decreased $1.8 million due to lower employee bonus and payroll accruals in 2024 compared to 2023.

~~For~~Investing ~~2023~~activities: Our capital expenditures were $0.1 million and $0.3 million in 2025 and 2024, respectively. We also incurred $1.5 million in capitalized software development costs during 2025 related to our purchase of a copy of the source code related to our BOHA! line of products.

•Financing Weactivities: Financing ~~reported~~activities ~~net~~used ~~income~~$0.1 million ofin 2025 related to withholding taxes paid on stock issuances while financing activities provided $40.76 million of cash in 2024 due primarily to proceeds received from the increase in the required minimum borrowings on our Siena Credit Facility.

• We recorded depreciation and amortization of $1.5 million and share-based compensation expense of $0.9 million.

• We recorded a decrease in our deferred tax assets of $1.0 million due to our net income in 2023.

• Accounts receivable decreased $4.2 million primarily due to decreased sales volume during the fourth quarter of 2023.

• Inventories increased $5.7 million primarily due to strategic purchases, including initial stocking orders related to the launch of BOHA! Terminal 2 and Epic TR80 in the fourth quarter of 2023, and declining sales during the four quarters in 2023.

• Accounts payable used $3.0 million in cash due to increased inventory purchases and the timing of cash disbursements.

Investing activities: Our capital expenditures were $0.3 million and $0.9 million in 2024 and 2023, respectively. Expenditures for both years were related to new product tooling and computer and networking equipment.

Financing activities: Financing activities provided $0.6 million of cash in 2024 due primarily to proceeds received from the increase in the required minimum borrowings on our Siena Credit Facility while the use of cash of $0.1 million in 2023 related to withholding taxes paid on stock issuances.

Index

Resource Sufficiency

Over the past two years, we have been impacted by global supply chain issues, increased shipping costs, increased interest rates and inflationary pressures. After experiencing lingering effects of the COVID-19 pandemic through 2022, our operating results and operating cash flow improved significantly during 2023 due largely to certain competitors’ inability to supply products in both the POS automation and casino and gaming markets. In late 2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the fourth quarter of 2023 and during the year ended December 31, 2024. Given the continued uncertainty related to the impact of external factors on the food service and casino industries, we continue to monitor our cash generation, usage and preservation including the management of working capital to generate cash.

We believe that our cash and cash equivalents on hand, our expected cash flows generated from operating activities, and borrowings available under our Siena Credit Facility will provide sufficient resources to meet our working capital needs, finance our capital expenditures, fund the purchase of a copy of the source code and ~~meet~~capitalized software development costs related to our BOHA! software, and meet our liquidity requirements through at least the next twelve months. Notwithstanding this belief, the ultimate impact of current global economic pressures and uncertainty relating to tariffs, inflationary pressures and market instability is unknown.

Credit Facility and Borrowings

OnWe ~~March~~are ~~13,~~party ~~2020,~~to wea ~~entered into the~~ Loan and Security Agreement, ~~(the~~dated ~~“Loan~~as ~~Agreement”)~~of ~~governing~~March a13, ~~credit~~2020 ~~facility~~ (as amended, the “~~Siena~~Loan ~~Credit Facility~~Agreement”), with Siena Lending Group LLC (the “Lender”)~~. The Siena Credit~~ ~~Facility~~ that provides for a revolving credit line of up to $10.0 million, ~~and~~subject ~~was~~to ~~originally~~a ~~scheduled~~borrowing tobase ~~expire~~based on ~~March~~85% ~~13,~~of ~~2023,~~eligible ~~prior~~accounts toreceivable ~~being~~plus ~~extended,~~the aslesser ~~discussed~~of ~~below~~(a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory (the “Siena Credit Facility”). Borrowings under the Siena Credit Facility bear a floating rate of interest equal to the greatest of (i) the prime rate plus 1.75%, (ii) the federal funds rate plus 2.25%, and (iii) 6.50%. We also pay a fee of 0.50% on unused borrowings under the Siena Credit Facility. Borrowings under the Siena Credit Facility are secured by a lien on substantially all the assets of the Company. Borrowings under the Siena Credit Facility are subject to a borrowing base based on 85% of eligible accounts receivable plus the lesser of (a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory.

The Siena Credit Facility imposes a financial covenant on the Company and restricts, among other things, our ability to incur additional indebtedness and create other liens. On July 21, 2021, the Company entered into an amendment (“Siena Credit Facility Amendment No. 1”) to the Loan Agreement. Siena Credit Facility Amendment No. 1 changed the financial covenant under the Siena Credit Facility from a minimum EBITDA covenant to an excess availability covenant requiring that the Company maintain excess availability of at least $750 thousand under the Siena Credit Facility, tested as of the end of each calendar month, ~~beginning~~and ~~with~~restricts, ~~the~~among ~~calendar~~other ~~month~~things, ~~ended~~our ~~July~~ability ~~31,~~to ~~2021.~~incur ~~From~~additional ~~July~~indebtedness ~~31,~~and ~~2021 through~~create ~~December~~other ~~31,~~liens. ~~2024,~~We wehave remained in compliance with our excess availability covenant through December 31, 2025.

OnThe ~~July 19, 2022, the~~ Company ~~and~~is ~~the~~required ~~Lender entered into Amendment No. 2 (“Siena Credit Facility Amendment No. 2”)~~ to ~~the~~either ~~Loan~~maintain ~~Agreement~~outstanding asborrowings ~~amended~~under ~~by Siena Credit Facility Amendment No. 1. Also on July 19, 2022,~~ the ~~Company and the Lender entered into an Amended and Restated Fee Letter (the “Amended Fee Letter”) in connection with~~ Siena Credit Facility ~~Amendment No. 2. Siena Credit Facility Amendment No. 2 did not modify the aggregate amount~~ of the revolving commitment or the interest rate applicable to the loans. Among other changes, Siena Credit Facility Amendment No. 2 extended the maturity date from March 13, 2023 to March 13, 2025. In addition, the Amended Fee Letter required the Company to maintain outstanding borrowings of at least $23.250 million in principal amount, or, during any period during which the Lender ~~had~~has control of the Company’s deposit account in accordance with the Loan Agreement, ~~as amended by Siena Credit Facility Amendment No. 2,~~ to pay interest on at least $~~2,250,000~~3.0 inmillion principal amount of ~~outstanding borrowings~~loans, whether or not such amount of loans ~~was~~is actually outstanding. The maturity date of the Siena Credit Facility is March 31, 2027.

On May 1, 2023, the Company and the Lender agreed to a letter amendment (Amendment No. 3) to the Loan Agreement. Prior to such amendment, Section 7.1(m) of the Loan Agreement required that any successor to the Company’s former Chief Executive Officer be reasonably acceptable to the Lender. This amendment confirmed that Mr. John Dillon, the Company’s current Chief Executive Officer, is an acceptable successor, and applied the same requirement to any future successor to Mr. Dillon as Chief Executive Officer.28

On November 30, 2024, the Company and the Lender entered into Amendment No. 4 (“Siena Credit Facility Amendment No. 4”) to the Loan Agreement. The changes to the Loan Agreement provided for in Siena Credit Facility Amendment No. 4 include, among other things, the extension of the maturity date from March 13, 2025 to March 31, 2027. Also on November 20, 2024, the Company and the Lender entered into a Second Amended and Restated Fee Letter (the “Second Amended Fee Letter”) in connection with Siena Credit Facility Amendment No. 4. The Second Amended Fee Letter increases the minimum borrowing amount from $2.25 million to $3.0 million, such that the Company is required to either maintain outstanding borrowings of at least $3,000,000 in principal amount, or during any period during which the Lender has control of the Company’s deposit account in accordance with the Loan Agreement, as amended through Siena Credit Facility Amendment No. 4, to pay interest on at least $3,000,000 principal amount of loans, whether or not such amount of loans is actually outstanding. The Second Amended Fee Letter also extends the dates before which a prepayment and termination of the Loan Agreement requires the Company to pay to the Lender an early payment/termination premium, providing for (i) a two percent premium for prepayment on or prior to March 31, 2025, (ii) a one percent premium for prepayment from April 1, 2025 through March 31, 2026, and no premium for prepayment thereafter.

As of December 31, 2024, we had $3.0 million of outstanding borrowings under the Siena Credit Facility and $3.2 million of net borrowing capacity available under the Siena Credit Facility.

As stated above, we continue to monitor our cash generation, usage and preservation including the management of working capital to generate cash and continue to evaluate alternative sources of funding as necessary.

Index

As of December 31, 2025 and 2024, we had $3.0 million of outstanding borrowings under the Siena Credit Facility at interest rates of 8.5% and 9.25%, respectively. We had $3.8 million of net borrowing capacity available under the Siena Credit Facility at December 31, 2025.

Stock Repurchase Program

During ~~2024~~2025 and ~~2023~~2024, we did not repurchase any shares of our common stock.

Shareholders’ Equity

Shareholders’ equity ~~decreased~~increased $80.85 million, or 222%, to $3031.61 million at December 31, ~~2024~~2025 from $3930.46 million at December 31, ~~2023~~2024. The ~~decrease~~ increase was primarily due to ~~a net loss of $9.9 million in 2024, including a $7.3 million write down of the deferred income tax asset, partially offset by~~ share-based compensation expense related to stock awards of $1.27 million (net of withholding taxes paid by relinquishment of shares) in ~~2024~~2025, partially offset by a net loss of $1.2 million in 2025.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk.

TransAct is a smaller reporting company, as defined in Item 10(f)(1) of Regulation S-K, and is not required to provide information under this item.

Item 8. Financial Statements and Supplementary Data.

The financial statements of the Company are annexed to this Form 10-K as pages F-45 through F-2224. The ~~“Report~~Reports of Independent Registered Public Accounting Firms ~~Firm”~~are is annexed to this Form 10-K as of page F-2. An index to such materials appears on page F-1.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.

None.

Item 9A. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), evaluated the effectiveness of our disclosure controls and procedures, as defined in Rule 13a-15 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of December 31, 2025. Based on this evaluation of our disclosure controls and procedures as of December 31, 2025, our CEO and CFO concluded that, as of December 31, 2025, our disclosure controls and procedures were effective at the reasonable assurance level.

December 31, 2024. Based on this evaluation of our disclosure controls and procedures as of December 31, 2024, our CEO and CFO concluded that, as of December 31, 2024, our disclosure controls and procedures were effective at the reasonable assurance level.

Our management, including our CEO and CFO, has concluded that our consolidated financial statements, included in this Form 10-K, fairly present, in all material respects, our financial condition, results of operations and cash flows for the periods presented in conformity with GAAP, and that they can be relied upon.

Management’s Annual Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Rule 13a-15(f) under the Exchange Act, to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of financial statements for external purposes in accordance with GAAP. Internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the Company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of management and directors of the Company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the financial statements.

Our management assessed our internal control over financial reporting as of December 31, ~~2024~~2025. Our management based its assessment on criteria established in Internal Control–Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. In the opinion of management, TransAct maintained effective internal control over financial reporting as of December 31, ~~2024~~2025.

Changes in Internal Control over Financial Reporting

No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the three months ended December 31, ~~2024~~2025 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Item 9B. Other Information.

(a)

None

(b) During the fourth quarter of ~~2024~~2025, no director or officer of the Company adopted or terminated a “Rule 10b5-1trading arrangement” or “non-Rule 10b5-~~1trading~~1 trading arrangement,” as each term is defined in Item 408(a) of Regulation S-K.

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspection.

Not applicable.

3229

Index

PART III

Item 10. Directors, Executive Officers and Corporate Governance.

Set forth in Part I, Item 1. Business of this Form 10-K, under the heading “Information about our Executive Officers,” is certain information regarding our executive officers, and information regarding our code of ethics is set forth below. The remaining information in response to this item is incorporated herein by reference to the disclosure, if any; that will be contained, as applicable, under the headings “Proposal 1: Election of Directors,” “Delinquent Section 16(a) Reports,” “Corporate Governance – Director Nomination Process,” “Corporate Governance – Committees of the Board” and “Executive Compensation – Insider Trading Policy” in our Proxy Statement for our ~~2025~~2026 Annual Meeting of Stockholders (the “Proxy Statement”), which will be filed within 120 days after the end of the year covered by this Form 10-K.

Code of Ethics

We maintain a Standards of Business Conduct and Code of Ethics (“Standards of Business Conduct”) that includes our code of ethics that is applicable to all employees, including our Chief Executive Officer, Chief Financial Officer, Chief Accounting Officer and Controller. Our Standards of Business Conduct, which require continued observance of high ethical standards, such as honesty, integrity and compliance with the law in the conduct of our business, are available for public access on our website at https://transacttech.gcs-web.com/governance/documents-charters. Any person may request a copy of our Standards of Business Conduct free of charge by calling (203) 859-6800. We will disclose on our website at https://transacttech.gcs-web.com/governance/documents-charters any amendment to or waiver of a provision of the Standards of Business Conduct as may be required and within the time period specified under the applicable SEC and Nasdaq rules.

Item 11. Executive Compensation.

The information in response to this item will be contained in the Proxy Statement under the headings “Executive Compensation,” “Summary Compensation Table,” “Outstanding Equity Awards at ~~2024~~2025 Fiscal Year-End,” “Potential Payments Upon Termination or Change in Control,” “Pay Versus Performance,” and “Director Compensation for Fiscal Year ~~2024~~2025” and is incorporated herein by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Set forth below is certain information regarding our equity compensation plans. The remaining information in response to this item will be contained in the Proxy Statement under the heading, “Security Ownership of Certain Beneficial Owners and Management,” and is incorporated herein by reference.

Equity Compensation Plan Information

Information regarding our equity compensation plans as of December 31, ~~2024~~2025 is as follows:

Plan category	(a) Number of securities to be issued upon exercise of outstanding options, warrants and rights		(b) Weighted- average exercise price of outstanding options, warrants and rights		(c) Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)
Equity compensation plans approved by security holders:
2005 Equity Incentive Plan		–	$	–		–
2014 Equity Incentive Plan		1,302,870	$	8.03		1,002,690
2014 Equity Incentive Plan		1,753,678		8.41		655,672
Total		1,302,870	$	8.03		1,002,690
Total		1,753,678	$	8.41		655,672

In May 2014, our stockholders approved the adoption of the 2014 Equity Incentive Plan. In May 2020, our stockholders approved an amendment and restatement of the 2014 Equity Incentive Plan to increase the number of shares of common stock which may be subject to awards granted under the plan from 1,400,000 to 2,200,000 shares. In June 2023, our stockholders approved an amendment and restatement of the 2014 Equity Incentive Plan to increase the number of shares of common stock which may be subject to awards granted under the plan from 2,200,000 to its current level of 2,900,000 and to change the date of adoption of the 2014 Equity Incentive Plan to April 17, 2023 (thereby extending its expiration date to April 17, 2033). The ~~Company~~2014 ~~also maintains the 2005~~ Equity Incentive Plan; ~~however no new awards are be available for future issuance under this plan. Both plans~~ generally ~~provide~~provides for awards in the form of: (i) incentive stock options, (ii) non-qualified stock options, (iii) restricted stock, (iv) restricted stock units (which may include performance-based vesting), (v) stock appreciation rights or (vi) limited stock appreciation rights. The Company does not have any equity plans that have not been approved by its stockholders.

Item 13. Certain Relationships and Related Transactions, and Director Independence.

The information in response to this item will be contained in the Proxy Statement under the headings “Certain Relationships and Related Transactions” and “Corporate Governance- – Board Leadership Structure and Independence” and is incorporated herein by reference.

Item 14. Principal Accountant Fees and Services.

The information in response to this item will be contained in the Proxy Statement under the headings, “Policy Regarding Pre-Approval of Services Provided by the Independent Registered Public Accounting Firm” and “Independent Registered Public Accounting Firm’s Services and Fees” and is incorporated herein by reference.

3330

Index

PART IV

Item 15. Exhibits and Financial Statement Schedules.

(a)

The following documents are filed as part of this Form 10-K:

Financial Statements.

~~Report~~Reports of Independent Registered Public Accounting ~~Firm~~Firms Consolidated Balance Sheets as of December 31, ~~2024~~2025 and ~~2023~~2024 Consolidated Statements of Operations for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 Consolidated Statements of Comprehensive (Loss) ~~Income~~ for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 Consolidated Statements of Cash Flows for the years ended December 31, ~~2024~~2025 and ~~2023~~2024 Notes to Consolidated Financial Statements

Schedules.

All schedules are omitted because they are either inapplicable or not required, or because the information required therein is included in the Consolidated Financial Statements and Notes thereto.

Exhibits

Exhibit Index

3.1(a)	Certificate of Incorporation of TransAct Technologies Incorporated (conformed copy) (incorporated by reference to Exhibit 3.2 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 18, 2022).
3.1(b)	Certificate of Designation, Series A Preferred Stock, filed with the Secretary of State of Delaware on December 2, 1997 (incorporated by reference to Exhibit C of the Form of Amended and Restated Rights Agreement, dated as of February 16, 1999, between TransAct Technologies Incorporated and American Stock Transfer & Trust Company filed as Exhibit 4.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on February 18, 1999).
3.1(c)	Certificate of Designation, Series B Preferred Stock, filed with the Secretary of State of Delaware on April 6, 2000 (incorporated by reference to Exhibit 3.1(c) of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 8, 2000).
3.2	Amended and Restated By-Laws of TransAct Technologies Incorporated (incorporated by reference to Exhibit 3.2 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 28, 2023).
3.2*	Amended and Restated By-Laws of TransAct Technologies Incorporated (as of February 25, 2026).
4.1	Specimen Common Stock Certificate (incorporated by reference to Exhibit 4.1 of the Company’s Registration Statement on Form S-1/A (No. 333-06895) filed with the SEC on August 1, 1996).
4.2	Description of Securities (incorporated by reference to Exhibit 4.2 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 13, 2024).
10.1(x)	2005 Equity Incentive Plan (incorporated by reference to Exhibit 99.1 of the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on June 1, 2005).
10.2(x)	TransAct Technologies Incorporated 2014 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on May 19, 2014).
10.3(x)	Amendment to 2014 Equity Incentive Plan approved by Shareholders on May 22, 2017 (incorporated by reference to Exhibit 10.1 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 9, 2017).
10.4(x)	TransAct Technologies Incorporated 2014 Equity Incentive Plan, as Amended and Restated in 2020 (incorporated by reference to Exhibit I to the Definitive Proxy Statement on Schedule 14A filed with the Commission on April 23, 2020, File No. 000-21121).
10.5(x)	TransAct Technologies Incorporated 2014 Equity Incentive Plan, as Amended and Restated in 2023 (incorporated by reference to Exhibit I to the Definitive Proxy Statement on Schedule 14A filed with the Commission on April 21, 2023, File No. 000-21121).
10.6(x)	2014 Equity Incentive Plan Time-based Restricted Stock Unit Agreement (incorporated by reference to Exhibit 10.2 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 6, 2016).
10.7(x)	2014 Equity Incentive Plan Performance-based Restricted Stock Unit Agreement (incorporated by reference to Exhibit 10.1 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-211121) filed with the SEC on August 8, 2016).
10.8(x)	2014 Equity Incentive Plan Non-statutory Stock Option Agreement (incorporated by reference to Exhibit 10.2 of the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on May 19, 2014).
10.10(x)	Severance Agreement by and between TransAct Technologies Incorporated and Brent Richtsmeier, dated as of January 1, 2021 (incorporated by reference to Exhibit 10.4 to the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 15, 2023).
10.11(x)*	Severance Agreement by and between TransAct and Tracey S. Winslow, dated as of December 22, 2023.
10.11(x)	Severance Agreement by and between TransAct and Tracey S. Winslow, dated as of December 22, 2023 (incorporated by reference to Exhibit 10.11 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 24, 2025).
10.12(x)*	Severance Agreement by and between TransAct and William J. DeFrances, dated as of August 3, 2022.
10.12(x)	Severance Agreement by and between TransAct and William J. DeFrances, dated as of August 3, 2022 (incorporated by reference to Exhibit 10.12 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 24, 2025).

3431

Index

10.13(x)	Executive Employment Agreement by and between TransAct Technologies Incorporated and John M. Dillon, dated as of September 4, 2024 (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on September 6, 2024).
10.14(x)	Executive Employment Agreement by and between TransAct Technologies Incorporated and Steven A. DeMartino, dated as of September 4, 2024 (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on September 6, 2024).
10.15	Lease Agreement between Bomax Properties, LLC and TransAct, dated July 18, 2001 (incorporated by reference to Exhibit 10.16 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 13, 2024).
10.16	Amendment No. 1 to Lease Agreement between Bomax Properties, LLC and TransAct, dated May 8, 2012 (incorporated by reference to Exhibit 10.16 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 10, 2012).
10.17	Amendment No. 2 to Lease Agreement between Bomax Properties, LLC and TransAct, dated January 14, 2016 (incorporated by reference to Exhibit 10.13 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 11, 2016).
10.18	Amendment No. 3 to Lease Agreement between Bomax Properties, LLC and TransAct, dated February 29, 2020 (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on March 4, 2020).
10.19*	Amendment No. 4 to Lease Agreement between Bomax Properties, LLC and TransAct, dated July 15, 2022.
10.19	Amendment No. 4 to Lease Agreement between Bomax Properties, LLC and TransAct, dated July 15, 2022 (incorporated by reference to Exhibit 10.19 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 24, 2025).
10.20	Amendment No. 5 to Lease Agreement between Bomax Properties, LLC and TransAct, dated May 31, 2024 (incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 9, 2024).
10.21	Lease Agreement by and between ~~Las~~2319 ~~Vegas~~Hamden ~~Airport~~Center ~~Properties~~I, ~~LLC~~L.L.C. and TransAct dated ~~December~~November 227, ~~2004~~2006 (incorporated by reference to Exhibit 10.1314 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 1615, ~~2005~~2007).
10.22	First Amendment to Lease ~~Agreement~~ by and between ~~CIP~~2319 ~~Hughes~~Hamden Center ~~LLC~~I, L.L.C. and TransAct dated ~~August~~January 243, ~~2009~~2017 (incorporated by reference to Exhibit 10.1920 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 16, ~~2010~~2017).
10.23	Second Amendment to Lease ~~Agreement~~ by and between ~~The~~2319 ~~Realty~~Hamden ~~Associates~~Center ~~Fund~~I, IXL.L.C. LP and TransAct Technologies dated ~~June~~April 30, ~~2015~~2021 (incorporated by reference to Exhibit 10.21 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on ~~August~~May 713, ~~2015~~2021).
10.24	Third Amendment to Lease, ~~Agreement~~dated as of November 3, 2025, by and between ~~2319~~One Hamden Center I, ~~L.L.C.~~LLC and TransAct ~~dated~~Technologies ~~November~~Incorporated ~~27, 2006~~ (incorporated by reference to Exhibit 10.141 of the Company’s ~~Annual~~Current Report on Form 108-K (SEC File No. 000-21121) filed with the SEC on ~~March~~November 157, ~~2007~~2025).
10.25	~~First~~Loan ~~Amendment~~and toSecurity ~~Lease~~Agreement, bydated ~~and~~as ~~between~~of ~~2319~~March ~~Hamden~~13, ~~Center~~2020, Iamong Siena Lending Group LLC, ~~L.L.C.~~TransAct Technologies Incorporated and ~~TransAct~~the ~~dated~~other ~~January~~Loan 3,Parties ~~2017~~from time to time party thereto (incorporated by reference to Exhibit 10.202 of the Company’s ~~Annual~~Quarterly Report on Form 10-KQ (SEC File No. 000-21121) filed with the SEC on ~~March~~May 1622, ~~2017~~2020).
10.26	~~Second~~ Amendment toNo. ~~Lease~~1 byTo Loan and ~~between~~Security ~~2319~~Agreement, ~~Hamden~~dated ~~Center~~as Iof July 21, ~~L.L.C.~~2021, ~~and~~among ~~TransAct~~Siena ~~Technologies~~Lending ~~dated~~Group ~~April~~and ~~30,~~TransAct ~~2021~~Technologies Incorporated (incorporated by reference to Exhibit 1099.1 ofto the Company'’s ~~Quarterly~~Current Report on Form 108-QK (SEC File No. 000-21121) filed with the SEC on ~~May~~July 1326, 2021).
10.27	Amendment No. 2 To Loan and Security Agreement, dated as of ~~March~~July 1319, ~~2020~~2022, ~~among~~between Siena Lending Group LLC, and TransAct Technologies Incorporated ~~and the other Loan Parties from time to time party thereto~~ (incorporated by reference to Exhibit 10.21 ofto the Company’s ~~Quarterly~~Current Report on Form 108-QK (SEC File No. 000-21121) filed with the SEC on ~~May~~July 2225, ~~2020~~2022).
10.28	Letter Amendment, dated May 1, 2023 (Amendment No. 13), Toto Loan and Security Agreement, ~~dated~~between ~~as of July 21, 2021, among~~ Siena Lending Group LLC and TransAct Technologies Incorporated (incorporated by reference to Exhibit 9910.1 to the Company'’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on ~~July~~May 264, ~~2021~~2023).
10.29	Amendment No. 24 To Loan and Security Agreement, dated as of ~~July~~November 1920, ~~2022~~2024, between Siena Lending Group LLC and TransAct Technologies Incorporated (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on ~~July~~November 2521, ~~2022~~2024).
10.30	Second Amended and Restated Fee Letter, dated as of ~~July~~November 1920, ~~2022~~2024, between Siena Lending Group LLC and TransAct Technologies Incorporated (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on ~~July~~November 2521, ~~2022~~2024).
10.31	Letter Amendment, dated May 1, 2023, to Loan and Security Agreement between Siena Lending Group LLC and TransAct Technologies Incorporated (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on May 4, 2023).
10.31†	Master License Agreement dated February 22, 2019 and amendments thereto (incorporated by reference to Exhibit 10.24 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).
10.32†	Master Development and License Agreement dated July 20, 2018 (incorporated by reference to Exhibit 10.25 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).
10.33	Lease Agreement by and between Constantino Noval Nevada 3, LLC and Transact Technologies Incorporated, dated February 9, 2026 (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on February 13, 2026).
10.34†	Source Code Purchase and Perpetual License Agreement, dated as of August 5, 2025 by and between TransAct Technologies Incorporated and Avery Dennison Corporation (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on August 6, 2025).
19*	TransAct Technologies Incorporated Insider Trading Policy.

3532

Index

10.32	Amendment No. 4 To Loan and Security Agreement, dated as of November 20, 2024, between Siena Lending Group LLC and TransAct Technologies Incorporated (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on November 21,2024).
10.33	Second Amended and Restated Fee Letter, dated as of November 20, 2024, between Siena Lending Group LLC and TransAct Technologies Incorporated (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on November 21, 2024).
10.34†	Master License Agreement dated February 22, 2019 and amendments thereto (incorporated by reference to Exhibit 10.24 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).
10.35†	Master Development and License Agreement dated July 20, 2018 (incorporated by reference to Exhibit 10.25 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).
19*	TransAct Technologies Incorporated Insider Trading Policy.
21	Subsidiaries of the Company (incorporated by reference to Exhibit 21 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).
23.1*	Consent of ~~Marcum~~CBIZ ~~LLP~~CPAs P.C.
23.2*	Consent of Marcum LLP.
31.1*	Rule 13a-14(a) Certification of Chief Executive Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*	Rule 13a-14(a) Certification of Chief Financial Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002.
32‡	Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
97	TransAct Technologies Incorporated Clawback Policy in the Event of a Financial Restatement (incorporated by reference to Exhibit 97 to the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 13, 2024).
101.INS	Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document).
101.SCH	Inline XBRL Taxonomy Extension Schema Document.
101.CAL	Inline XBRL Taxonomy Extension Calculation Linkbase Document.
101.DEF	Inline XBRL Taxonomy Extension Definition Linkbase Document.
101.LAB	Inline XBRL Taxonomy Extension Label Linkbase Document.
101.PRE	Inline XBRL Taxonomy Extension Presentation Linkbase Document.
104	Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

(x)	Management contract or compensatory plan or arrangement.

*	These exhibits are filed herewith.

†	Certain portions of this exhibit (indicated by “[***]”) have been omitted pursuant to Item (601)(b)(10) of Regulation S-K.

‡ These exhibits are furnished herewith.

(b)

Exhibits.

The Exhibits required by Item 601 of Regulation S-K under the Exchange Act are included in the Exhibit Index above under a(3) of this Item 15.

(c)

Financial Statement Schedules.

See the Notes to the Consolidated Financial Statements included in this Form 10-K.

Item 16. Form 10-K Summary.

None.

3633

Index

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

	TRANSACT TECHNOLOGIES INCORPORATED

	By:	/s/ John M. Dillon
	Name:	John M. Dillon
	Title:	Chief Executive Officer

Date: March 2412, ~~2024~~2026

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

Signature	Title	Date
/s/ John M. Dillon	Chief Executive Officer and Director	March 2412, ~~2024~~2026
John M. Dillon	(Principal Executive Officer)
/s/ Steven A. DeMartino	President, Chief Financial Officer, Treasurer and Secretary	March 2412, ~~2024~~2026
Steven A. DeMartino	(Principal Financial Officer)
/s/ William J. DeFrances	Vice President and Chief Accounting Officer	March 2412, ~~2024~~2026
William J. DeFrances	(Principal Accounting Officer)
/s/ Haydee Ortiz Olinger	Chair of the Board	March 2412, ~~2024~~2026
Haydee Ortiz Olinger
/s/ Audrey P. Dunning	Director	March 2412, ~~2024~~2026
Audrey P. Dunning
/s/ Daniel M. Friedberg	Director	March 2412, ~~2024~~2026
Daniel M. Friedberg
/s/ Randall S. Friedman	Director	March 2412, ~~2024~~2026
Randall S. Friedman
/s/ Emanuel P. N. Hilario	Director	March 2412, ~~2024~~2026
Emanuel P. N. Hilario

3734

Index

TRANSACT TECHNOLOGIES INCORPORATED

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm (PCAOB ID 688)		F-2
Report of Independent Registered Public Accounting Firm (PCAOB ID 199)		F-2
Consolidated Balance Sheets as of December 31, 2024 and 2023		F-5
Report of Independent Registered Public Accounting Firm (PCAOB ID 688)		F-4
Consolidated Statements of Operations for the years ended December 31, 2024 and 2023		F-6
Consolidated Balance Sheets as of December 31, 2025 and 2024		F-5
Consolidated Statements of Comprehensive (Loss) Income for the years ended December 31, 2024 and 2023		F-7
Consolidated Statements of Operations for the years ended December 31, 2025 and 2024		F-6
Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, 2024 and 2023		F-8
Consolidated Statements of Comprehensive Loss for the years ended December 31, 2025 and 2024		F-7
Consolidated Statements of Cash Flows for the years ended December 31, 2024 and 2023		F-9
Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, 2025 and 2024		F-8
Consolidated Statements of Cash Flows for the years ended December 31, 2025 and 2024		F-9
Notes to Consolidated Financial Statements		F-10

F-1

Index

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Shareholders and Board of Directors of

TransAct Technologies Incorporated

Opinion on the Financial Statements

We have audited the accompanying consolidated balance ~~sheets~~sheet of TransAct Technologies Incorporated (the “Company”) as of December 31, ~~2024 and 2023~~2025, the related consolidated statements of operations, comprehensive (loss~~) income~~, changes in shareholders’ equity and cash flows for ~~each of~~ the ~~two~~year ~~years in the period~~ ended December 31, ~~2024~~2025, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, ~~2024 and 2023~~2025, and the results of its operations and its cash flows for ~~each of~~ the ~~two~~year ~~years in the period~~ ended December 31, ~~2024~~2025, in conformity with ~~accounting~~ accounting principles generally accepted in the United States of America.

Basis for Opinion

These financial statements are the responsibility of the Company'’s management. Our responsibility is to express an opinion on the Company'’s financial statements based on our ~~audits~~audit. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) ("“PCAOB"”) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our ~~audits~~audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the ~~audits~~audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our ~~audits~~audit we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company'’s internal control over financial reporting. Accordingly, we express no such opinion.

Our ~~audits~~audit included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our ~~audits~~audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our ~~audits~~audit ~~provide~~provides a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

Valuation of Inventories - Excess and Obsolete Inventory Reserve

As described in Note 2 to the consolidated financial statements, inventories are stated at the lower of average cost or net realizable value. The Company reviews net realizable value based on estimated selling prices in the ordinary course of business less estimated costs of completions, disposal and transportation, historical usage and estimates of future demand. Based on these reviews, inventory write-downs are recorded, as necessary, to reflect estimated obsolescence, excess quantities, and net realizable value.

A majority of the Company’s excess and obsolete inventory reserve relates to excess quantities of products, based on the Company’s inventory levels and future product purchase commitments compared to assumptions relating to future demand and market conditions. As of December 31, 2025, the Company’s consolidated inventories balance was $10.858 million.

The principal considerations for our determination that the Company’s valuation of inventories, specifically the excess and obsolete inventory reserve, was a critical audit matter included the following: (1) management identifies inventories as a critical accounting estimate, and (2) there were significant judgments made by management in estimating the excess and obsolete inventory reserve, including developing assumptions related to future product demand based on historical usage and current market conditions. This in turn led to a high degree of auditor judgment in performing our audit procedures, which were designed to evaluate the reasonableness of audit evidence related to management’s assumptions of future product demand.

F-2

Index

A majority of the Company’s excess and obsolete inventory reserve relates to excess quantities of products, based on the Company’s inventory levels and future product purchase commitments compared to assumptions relating to future demand and market conditions. As of December 31, 2024, the Company’s consolidated inventories balance was $16.161 million.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included, among others,

•

Obtained an understanding of the Company’s accounting policy related to inventory, specifically as it relates to the excess and obsolete inventory reserve and ensure it is relevant to the accounting standards and consistent applied to prior periods;

• Recalculated the inventory reserve based on the Company'’s policy and our knowledge obtained above. Ensure mathematical accuracy and test the computations for a sample of inventory items;

•

Evaluated management’s methodology and process for developing the excess and obsolete inventory reserve, including estimating assumptions related to future product demand based on historical usage and current market conditions;

•

Tested management’s calculation of the excess and obsolete inventory reserve, which included evaluating the completeness and accuracy of underlying data used by management in the calculation, principally inputs such as actual usage and management’s determination of future estimated consumption of inventory and comparing them to historical amounts;

•

Performed observation of inventory at various Company locations to ensure the quantities are in working order and identify damaged or poor conditioned inventory.

~~Evaluation~~/s/ ofCBIZ ~~the~~CPAs ~~Realizability of Deferred Tax Assets~~P.C.

AsCBIZ ~~described~~CPAs ~~in Note 2 to the consolidated financial statements, the income tax amounts are accounted for under the liability method in accordance with ASC 740, “Income Taxes” (“ASC 740”)~~P. Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amount of existing assets and liabilities and their respective tax bases and operating loss and tax carryforwardsC. ~~Deferred tax assets and liabilities are measured using enacted tax rates in effect for the year in which those temporary differences are expected to be recovered or settled.~~

AsWe ~~described~~have inserved ~~Note~~as ~~11 to~~ the ~~consolidated financial statements, at December 31, 2024, the~~ Company’s ~~had~~auditor ~~deferred~~since ~~tax~~2020 ~~assets~~(such ofdate ~~$8.3~~takes ~~million.~~into ~~These~~account ~~deferred tax~~the ~~assets~~acquisition ~~consist primarily deductible temporary differences related to $3.7 million~~ of ~~capitalized~~the ~~R&D~~attest ~~expenses,~~business ~~$0.9 million~~ of ~~R&D~~Marcum ~~credit~~LLP ~~carryforward,~~by ~~$0.85~~CBIZ ~~million~~CPAs ~~of stock compensation expense, $1 million for inventory reserves and $1~~P.~~2 million in net operating losses~~C. The Company recognizes deferred tax assets to the extent it is more likely than not that the assets will be realized. The Company considered positive and negative evidence, including future reversals of existing taxable ~~temporary~~ effective ~~differences,~~November ~~projected future taxable income~~1, ~~tax planning strategies, and recent results of operations~~2024). ~~To the extent that the Company believes realization is not likely, the Company has established a valuation allowance.~~

Hartford, CT

March 12, 2026

F-3

Index

~~We identified the evaluation of the realizability of deferred tax assets as a critical audit matter. The evaluation of the realizability of deferred tax~~REPORT ~~assets~~OF ~~required~~INDEPENDENT ~~subjective~~REGISTERED ~~auditor~~PUBLIC ~~judgment~~ACCOUNTING ~~to assess the projections of future taxable income, specifically projected revenue growth rates, over the periods in which those temporary differences become deductible.~~FIRM

~~The~~To ~~following are~~ the ~~primary~~Shareholders ~~procedures~~and weBoard ~~performed~~of toDirectors ~~address this critical audit matter.~~of

•TransAct ~~Reviewed~~Technologies the Company’s overall tax position by reviewing its income tax returns and related provision and deferred tax analysis. This allowed us to understand the nature and timing that has led to the recognition of these deferred tax assets;Incorporated

•Opinion ~~Evaluated the Company’s process to assess the “more likely than not” scenario and review the Company’s position paper~~ on ~~its deferred tax position including our evaluation of their negative factors and positive factors related to~~ the ~~assessment;~~Financial Statements

•We ~~Reviewed~~have ~~and~~audited ~~recalculated~~the accompanying consolidated balance sheet of TransAct Technologies Incorporated (the ~~company’s~~“Company”) ~~analysis~~as of December 31, 2024, the ~~deferred~~related consolidated ~~tax~~statements ~~calculation~~of tooperations, ~~ensure~~comprehensive ~~accuracy~~(loss) income, changes in shareholders’ equity and cash flows for the ~~schedule~~year ended December 31, 2024, and ~~ensure~~the ~~that~~related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company ~~has~~as ~~reflected~~of December 31, 2024, and the ~~current~~results ~~tax~~of ~~laws~~its operations and ~~regulations;~~its cash flows for the year ended December 31, 2024, in conformity with accounting principles generally accepted in the United States of America.

•Basis ~~Evaluated~~for the timing and impact of the reversal of the deferred tax liabilities and how they impact or utilized the deferred tax assets. We considered the Company’s historical profitability trends and cumulative profits over a reasonable period of time;Opinion

•These ~~Evaluated~~financial statements are the responsibility of the Company’s ~~projected~~management. ~~revenue~~Our ~~and~~responsibility ~~net~~is ~~income~~to ~~(loss)~~express ~~growth~~an ~~rates~~opinion ~~used~~on tothe ~~project~~Company’s ~~future~~financial statements ~~taxable~~based ~~income~~on byour ~~comparing~~audit. ~~them~~We toare a public accounting firm registered with the Public Company Accounting Oversight Board (1United States) ~~historical~~(“PCAOB”) and ~~projected~~are ~~growth~~required ~~rates~~to ofbe ~~peer~~independent ~~entities~~with respect to the Company in accordance with the U.S. federal securities laws and ~~(2)~~the ~~historical~~applicable ~~growth~~rules ~~rates~~and regulations of the ~~Company~~Securities and Exchange Commission and the PCAOB.

•We ~~Performed~~conducted aour ~~sensitivity~~audit ~~analysis~~in toaccordance ~~assess~~with the ~~impact~~standards of ~~reasonably~~the ~~possible~~PCAOB. ~~changes~~Those instandards require that we plan and perform the ~~projected~~audits ~~future~~to ~~taxable~~obtain ~~income~~reasonable assurance about whether the financial statements are free of material misstatement, ~~including~~whether ~~changes~~due to ~~projected~~error ~~revenue~~or ~~growth~~fraud. ~~rates~~The Company is not required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audit we are required to obtain an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s ~~determination~~internal ofcontrol ~~the~~over ~~realizability~~financial ofreporting. ~~deferred~~Accordingly, ~~tax~~we express ~~assets~~no such opinion.

~~/s/Marcum~~Our ~~LLP~~audit included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audit also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audit provides a reasonable basis for our opinion.

/s/ Marcum LLP

Marcum LLP

We have served as the Company’s auditor ~~since~~from 2020 through 2025.

Hartford, ~~Connecticut~~CT

March 24, 2025, except for Note 11, to which the date is March 12, 2026

F-4

Index

TRANSACT TECHNOLOGIES INCORPORATED

CONSOLIDATED BALANCE SHEETS

(in thousands, except share data)

	December 31, 2024			December 31, 2023
	December 31, 2025			December 31, 2024
Assets:
Current assets:
Cash and cash equivalents	$	1420,~~394~~433		$	1214,~~321~~394
Accounts receivable, net of allowance for expected credit losses of $474 and $768		6,507			9,824
Accounts receivable, net of allowance for expected credit losses of $476 and $474		6,364			6,507
Inventories		1610,~~161~~858			1716,~~759~~161
Prepaid income taxes		~~401~~399			~~322~~401
Other current assets		~~899~~754			~~773~~899
Total current assets		38,~~362~~808			4038,~~999~~362
Fixed assets, net of accumulated depreciation of $19,468 and $18,646		1,818			2,421
Fixed assets, net of accumulated depreciation of $18,519 and $19,468		1,243			1,818
Right-of-use assets, net		~~1,141~~557			1,~~602~~141
Goodwill		2,621			2,621
Deferred tax assets		–			6,304
Intangible assets, net of accumulated amortization of $1,606 and $1,606		1,503			–
Intangible assets, net of accumulated amortization of $1,606 and $1,518		–			88
Other assets		37			92
Other assets		92			163
		5,961			5,672
		5,672			13,199
Total assets	$	44,769		$	44,034
Total assets	$	44,034		$	54,198
Liabilities and Shareholders’ Equity:
Current liabilities:
Revolving loan payable	$	3,000		$	23,~~250~~000
Accounts payable		43,~~569~~539			4,~~431~~569
Accrued liabilities		34,~~253~~763			43,~~947~~253
Lease liabilities		~~955~~346			~~929~~955
Deferred revenue		1,~~107~~400			1,~~079~~107
Total current liabilities		1213,~~884~~048			1312,~~636~~884
Deferred revenue, net of current portion		~~246~~355			~~209~~246
Lease liabilities, net of current portion		~~231~~215			~~720~~231
Other liabilities		4035			~~219~~40
		517			1,148
		605			517
Total liabilities		13,~~401~~653			1413,~~784~~401
Commitments and contingencies (see Notes 9 and 15)
Shareholders’ equity:
Preferred stock, $0.01 value, 4,800,000 authorized, none issued and outstanding		–			–
Preferred stock, Series A, $0.01 par value, 200,000 authorized, none issued and outstanding		–			–
Common stock, $0.01 par value, 20,000,000 authorized at December 31, 2024 and 2023; 14,068,049 and 14,003,653 shares issued; 10,023,207 and 9,958,811 shares outstanding, at December 31, 2024 and 2023, respectively		141			140
Common stock, $0.01 par value, 20,000,000 authorized at December 31, 2025 and 2024; 14,170,676 and 14,068,049 shares issued; 10,125,834 and 10,023,207 shares outstanding, at December 31, 2025 and 2024, respectively		141			141
Additional paid-in capital		5859,~~141~~824			5758,~~055~~141
Retained earnings		43,~~515~~275			144,~~378~~515
Accumulated other comprehensive loss, net of tax		(5414	)		(4954	)
Treasury stock, 4,044,842 shares, at cost		(32,110	)		(32,110	)
Total shareholders’ equity		3031,~~633~~116			3930,~~414~~633
Total liabilities and shareholders’ equity	$	44,~~034~~769		$	5444,~~198~~034

See accompanying notes to Consolidated Financial Statements.

F-5

Index

TRANSACT TECHNOLOGIES INCORPORATED

CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share data)

	Years Ended December 31,
	2024			2023
	2025			2024
Net sales	$	4351,~~384~~480		$	7243,~~631~~384
Cost of sales		2126,~~902~~465			3421,~~231~~902
Gross profit		2125,~~482~~015			3821,~~400~~482
Operating expenses:
Engineering, design and product development		6,~~977~~701			96,~~442~~977
Selling and marketing		8,~~195~~433			98,~~934~~195
General and administrative		911,~~936~~296			139,~~318~~936
		25,108			32,694
		26,430			25,108
Operating (loss) income		(3,626	)		5,706
Operating loss		(1,415	)		(3,626	)
Interest and other income (expense):
Interest expense		(~~322~~339	)		(~~310~~322	)
Interest income		~~469~~537			55469
Other, net		~~(89~~133	)		~~452~~(89	)
		58			197
		331			58
(Loss) income before income taxes		(3,568	)		5,903
Loss before income taxes		(1,084	)		(3,568	)
Income tax expense		(~~6,295~~156	)		(16,~~155~~295	)
Net (loss) income	$	(9,863	)	$	4,748
Net loss	$	(1,240	)	$	(9,863	)
Net (loss) income per common share:
Net loss per common share:
Basic	$	(0.9912	)	$	(0.4899	)
Diluted	$	(0.9912	)	$	(0.4799	)
Shares used in per-share calculation:
Basic		910,~~997~~087			9,~~951~~997
Diluted		910,~~997~~087			109,~~021~~997

See accompanying notes to Consolidated Financial Statements.

F-6

Index

TRANSACT TECHNOLOGIES INCORPORATED

CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS~~) INCOME~~

(in thousands)

	Years Ended December 31,
	2024			2023
	2025			2024
Net (loss) income	$	(9,863	)	$	4,748
Net loss	$	(1,240	)	$	(9,863	)
Foreign currency translation adjustment, net of tax		(540	)		30(5	)
Comprehensive (loss) income	$	(9,868	)	$	4,778
Comprehensive loss	$	(1,200	)	$	(9,868	)

See accompanying notes to Consolidated Financial Statements.

F-7

Index

TRANSACT TECHNOLOGIES INCORPORATED

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY

(in thousands, except share data)

	Common Stock					Additional Paid-in			Retained			Treasury			Accumulated Other Comprehensive			Total
	Shares			Amount		Capital			Earnings			Stock			~~Income (~~Loss)			Equity
Balance, December 31, 2022		9,911,883		$	139	$	56,282		$	9,630		$	(32,110	)	$	(79	)	$	33,862
Balance, December 31, 2023		9,958,811		$	140	$	57,055		$	14,378		$	(32,110	)	$	(49	)	$	39,414
Issuance of common stock from exercise of stock options		1,875			–		–			–			–			–			–
Issuance of common stock on restricted stock units		58,705			1		–			–			–			–			1
Relinquishment of stock awards and deferred stock units to pay withholding taxes		(13,652	)		–		(87	)		–			–			–			(87	)
Share-based compensation expense		–			–		860			–			–			–			860
Foreign currency translation adjustment, net of tax		–			–		–			–			–			30			30
Net income		–			–		–			4,748			–			–			4,748
Balance, December 31, 2023		9,958,811			140		57,055			14,378			(32,110	)		(49	)		39,414
Issuance of common stock on restricted stock units		74,995			1		–			–			–			–			1
Relinquishment of stock awards and deferred stock units to pay withholding taxes		(10,599	)		–		(71	)		–			–			–			(71	)
Share-based compensation expense		–			–		1,157			–			–			–			1,157
Foreign currency translation adjustment, net of tax		–			–		–			–			–			(5	)		(5	)
Net loss		–			–		–			(9,863	)		–			–			(9,863	)
Balance, December 31, 2024		10,023,207		$	141	$	58,141		$	4,515		$	(32,110	)	$	(54	)	$	30,633
Issuance of common stock on restricted stock units		129,858			–		–			–			–			–			–
Relinquishment of stock awards and deferred stock units to pay withholding taxes		(27,231	)		–		(119	)		–			–			–			(119	)
Share-based compensation expense		–			–		1,802			–			–			–			1,802
Foreign currency translation adjustment, net of tax		–			–		–			–			–			40			40
Net loss		–			–		–			(1,240	)		–			–			(1,240	)
Balance, December 31, 2025		10,125,834		$	141	$	59,824		$	3,275		$	(32,110	)	$	(14	)	$	31,116

See accompanying notes to Consolidated Financial Statements.

F-8

Index

TRANSACT TECHNOLOGIES INCORPORATED

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

	Years Ended December 31,
	2024			2023
	2025			2024
Cash flows from operating activities:
Net (loss) income	$	(9,863	)	$	4,748
Net loss	$	(1,240	)	$	(9,863	)
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Adjustments to reconcile net loss to net cash provided by operating activities:
Share-based compensation expense		1,~~157~~802			~~860~~1,157
Depreciation and amortization		~~1,037~~672			1,~~489~~037
Deferred income taxes		~~6,304~~–			16,~~020~~304
Foreign currency transaction losses (gains)		89			(30	)
Loss on disposal of fixed assets		17			–
Foreign currency transaction (gains) losses		(239	)		89
Changes in operating assets and liabilities:
Accounts receivable		~~3,315~~179			43,~~248~~315
Employee retention credit receivable		–			1,500
Inventories		5,445			1,607
Inventories		1,607			(5,658	)
Prepaid income taxes		22			(80	)
Prepaid income taxes		(80	)		(322	)
Other current and long-term assets		176			(43	)
Other current and long-term assets		(43	)		(10	)
Accounts payable		(1,025	)		149
Accounts payable		149			(2,988	)
Accrued liabilities and other liabilities		1,864			(1,811	)
Accrued liabilities and other liabilities		(1,811	)		650
Net cash provided by operating activities		7,673			1,861
Net cash provided by operating activities		1,861			5,507
Cash flows from investing activities:
Capital expenditures		(~~322~~109	)		(~~901~~322	)
Net cash used in investing activities		(322	)		(901	)
Capitalized software development costs		(1,503	)		–
Net cash used in investing activities		(1,612	)		(322	)
Cash flows from financing activities:
Proceeds from bank borrowings		~~750~~–			–750
Withholding taxes paid on stock issuance		(71119	)		(8771	)
Payment of bank financing costs		~~(45~~–	)		–(45	)
Net cash provided by (used in) financing activities		634			(87	)
Net cash (used in) provided by financing activities		(119	)		634
Effect of exchange rate changes on cash and cash equivalents		~~(100~~97	)		(~~144~~100	)
Increase in cash and cash equivalents		26,~~073~~039			42,~~375~~073
Cash and cash equivalents, beginning of period		1214,~~321~~394			712,~~946~~321
Cash and cash equivalents, end of period	$	1420,~~394~~433		$	1214,~~321~~394
Supplemental cash flow information:
Interest paid	$	~~272~~317		$	~~268~~272
Income taxes paid		~~499~~162			~~160~~499
Non-cash capital expenditures		915			239

See accompanying notes to Consolidated Financial Statements.

F-9

Index

TRANSACT TECHNOLOGIES INCORPORATED

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Description of business

TransAct Technologies Incorporated (together with its subsidiaries, “TransAct,” the “Company,” “we,” “us,” or “our”), which has its headquarters in Hamden, Connecticut and its primary operating facility in Ithaca, New York, operates in one operating segment: software-driven technology and printing solutions for high growth markets including food service technology, casino and gaming and “point of sale” (“POS”) automation markets. Our solutions are designed from the ground up based on market and customer requirements and are sold under the BOHA!TM, AccuDate™, Epic, Ithaca®, and EPICENTRAL® product brands. We sell our products to original equipment manufacturers, value-added resellers, select distributors, and directly to end-users. Our product distribution spans across the Americas, Europe, the Middle East, Africa, Asia, Australia, New Zealand, the Caribbean Islands and the South Pacific. TransAct also provides world-class service, spare parts, accessories and ~~printing~~consumables ~~supplies~~ to its growing ~~growing~~ worldwide installed base of products. We also generate revenue from the after-market side of the business, providing printer and terminal service, ~~consumables~~labels and spare parts in addition to revenue from our two software solutions; (i) our line of BOHA! software applications used to automate the back-of-house operations of restaurants, convenience stores and food service operators and (ii) the EPICENTRAL Print System (“EPICENTRAL”), that enables casino operators to create promotional coupons and marketing messages and print them in real time at the slot machine.

After strong demand during most of 2023 due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late 2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the fourth quarter of 2023 and during the year ended December 31, 2024. ~~After~~By ~~reviewing~~the ~~whether~~first ~~conditions~~quarter ~~and/or~~of ~~events~~2025, ~~raise~~we ~~substantial~~believe ~~doubt~~that ~~about~~all ~~our~~significant domestic customers ~~ability~~had been able to ~~meet~~sell ~~future~~through ~~financial~~their ~~obligations~~on-hand ~~over~~inventory ~~the~~and 12had ~~months~~resumed ~~following~~ordering, ~~the~~contributing ~~date~~to onmore ~~which~~normalized ~~the~~casino ~~Consolidated~~and ~~Financial~~gaming ~~Statements~~sales ~~included~~for inthe ~~this~~first ~~Annual~~nine ~~Report~~months onof ~~Form~~2025. ~~10-K~~During ~~(this~~the ~~“Form~~fourth ~~10-K”)~~quarter ~~were~~of ~~issued~~2025, ~~including~~some ~~consideration~~domestic ofcasino ~~the~~and ~~actions~~gaming customers ~~taken~~indicated toslowing ~~manage~~demand, ~~expenses~~ and ~~liquidity,~~one welarge ~~believe~~customer ~~that~~indicated ~~our~~they ~~net~~were ~~cash~~in toan beoverstock ~~provided~~position bywhile ~~operations~~awaiting ~~combined~~jurisdictional ~~with~~approvals ~~our~~on ~~cash~~new ~~and~~machines. We ~~cash~~believe ~~equivalents~~this ~~and~~more ~~borrowing~~recent ~~availability~~softness ~~under~~reflects ~~our~~a ~~revolving~~combination ~~credit~~of ~~facility~~customer-specific ~~will~~ordering ~~provide~~dynamics ~~sufficient~~and ~~liquidity~~broader tomacroeconomic ~~fund~~conditions affecting the casino and gaming industry. While these conditions impacted our ~~current~~casino ~~obligations,~~and ~~capital~~gaming ~~spending~~sales in the fourth quarter of 2025, ~~and~~we ~~working~~expect ~~capital~~demand ~~requirements~~to ~~and~~improve as customer inventory levels continue to ~~comply~~normalize ~~with~~and installations proceeding, although the ~~financial~~timing ~~covenants~~and extent of any ~~our~~improvement ~~credit~~will ~~facility~~depend ~~over~~on atprevailing ~~least~~economic 12and ~~months~~industry ~~following~~conditions ~~such~~in ~~issuance~~the ~~date~~casino and gaming market as we move through 2026.

Use of Assumptions and Estimates

Management’s belief that the Company will be able to fund its planned operations over the 12 months following the date on which the Consolidated Financial Statements were issued is based on assumptions which involve significant judgment and estimates of future revenues, inflation, interest rates, capital expenditures and other operating costs. Our current assumption is that consumer traffic will continue to remain strong ayin casinos and restaurants during ~~2025~~2026. We cannot predict the ultimate impact of the current economic environment, including inflation, interest rates and supply chain disruptions on our customers, which may impact sales. We believe that we are positioned to withstand the impact of any potential economic downturn and we would be able to take additional financial and operational actions to cut costs and/or increase liquidity.

In addition, the presentation of the accompanying audited Consolidated Financial Statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, and the disclosure of contingent assets and liabilities. Our estimates include those related to revenue recognition, accounts receivable, inventory obsolescence, goodwill and intangible assets, the valuation of deferred tax assets and liabilities, depreciable lives of equipment, share-based compensation and contingent liabilities. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. Actual results could differ from those estimates used.

Smaller Reporting Company

As a smaller reporting company, as defined in Item 10(f)(1) of Regulation S-K, we may choose to prepare our disclosures relying on certain scaled disclosure requirements for smaller reporting companies in Regulation S-K and in Article 8 of Regulation S-X.

The scaled disclosure requirements for smaller reporting companies permit us (i) to include less extensive narrative disclosure than required of other reporting companies, particularly in the description of executive compensation in our proxy statement and (ii) to provide audited financial statements for two fiscal years in our Form 10-K, in contrast to other reporting companies, which must provide audited financial statements for three years.

We will cease to be a smaller reporting company if we have (i) equal to or greater than $250 million in market value of our shares held by non-affiliates as of the last business day of our second fiscal quarter, (ii) equal to or greater than $100 million in annual revenue for the most recent fiscal year or (iii) less than $100 million in annual revenue for the most recent fiscal year and the market value of our shares held by non-affiliates exceeds $700 million as of the last business day of our second fiscal quarter.

F-10

Index

2. Summary of significant accounting policies

Principles of consolidation: The accompanying Consolidated Financial Statements include the audited Consolidated Financial Statements of TransAct and its wholly-owned subsidiaries, which require consolidation, after the elimination of intercompany accounts, transactions and unrealized profit.

Certain amounts for prior years have been reclassified to conform to the current year presentation.

Use of estimates: The preparation of Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses, and disclosure of contingent assets and liabilities as of the date of the Consolidated Financial Statements and the reported amounts of sales and expenses during the reporting period. Actual results could differ from those estimates.

F-10

Index

Cash and cash equivalents: We consider all highly liquid investments with a maturity date of three months or less at date of purchase to be cash equivalents.

Accounts receivable and credit losses: The Company records accounts receivable when the right to consideration becomes unconditional. We establish an allowance for expected credit losses to ensure trade receivables are valued appropriately.

We are exposed to credit losses primarily through our net sales of products and services to our customers which are recorded as Accounts Receivable, net on the Consolidated Balance Sheets. We evaluate each customer’s ability to pay through assessing customer creditworthiness, historical experience and current economic conditions through a reasonable forecast period. Factors considered in our evaluation of assessing collectability and risk include: underlying value of any collateral or security interests, significant past due balances, historical losses and existing economic conditions including country and political risk. There can be no assurance that actual results will not differ from estimates or that consideration of these factors in the future will not result in an increase or decrease to the allowance for credit losses. We may require collateral or prepayment to mitigate credit risk.

We estimate expected credit losses of financial assets with similar risk characteristics. We determine if an asset is impaired when our assessment identifies there is a a risk that we will be unable to collect amounts due according to the contractual terms of the agreement. We monitor our ongoing credit exposure through reviews of customer balances against contract terms and due dates, current economic conditions and dispute resolution. Estimated credit losses are written off in the period in which the financial asset is no longer collectible.

The following table summarizes the activity recorded in the allowance for expected credit losses related to accounts receivable:

	Years Ended December 31,
(In thousands)	~~2024~~2025			~~2023~~2024
Balance, beginning of period	$	~~768~~474		$	~~351~~768
Additions charged to costs and expenses		–			~~606~~–
Deductions		~~(294~~–	)		(~~189~~294	)
Balance, end of period	$	474		$	768
Foreign exchange and other		2			–
Balance, end of period	$	476		$	474

Inventories: Inventories are stated at the lower of average cost or net realizable value. We review net realizable value based on estimated selling prices in the ordinary course of business less estimated costs of completion, disposal and transportation, historical usage and estimates of future demand. Based on these reviews, inventory write-downs are recorded, as necessary, to reflect estimated obsolescence, excess quantities and net realizable value. We purchase raw materials and component parts for use in our manufacturing process.

Fixed assets: Fixed assets are stated at cost. Depreciation is recorded using the straight-line method over the estimated useful lives. The estimated useful life of tooling is five years; machinery and equipment is ten years; furniture and office equipment is five years to ten years; and computer software and equipment is three years to seven years. Leasehold improvements are amortized over the shorter of the term of the lease or the useful life of the asset. Costs related to repairs and maintenance are expensed as incurred. The costs of sold or retired assets are removed from the related asset and accumulated depreciation accounts and any gain or loss is recognized. Depreciation expense was $0.97 and $10.39 million in ~~2024~~2025 and ~~2023~~2024, respectively.

FLeases: We account for leases in accordance with ASC 842, “Leases” (“ASC 842”), which requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not the lease is effectively a financed purchase by the lessee. This classification determines whether lease expense is recognized based on an effective interest method for finance leases or on a straight-11line basis over the term of the lease for operating leases. A lessee is also required to record a right-of-use asset and a lease liability for all leases with a term of greater than 12 months regardless of their classification. If risks and rewards are conveyed without the transfer of control, the lease is treated as financing. If the lessor does not convey risks and rewards or control, the lease is treated as operating.

~~Index~~We applied the practical expedient allowing for our short term leases of 12 months or less to be accounted for on the straight-line basis, with no right-of-use asset or lease liability recorded. We have lease agreements that include lease and non-lease components, and we do not apply the practical expedients to combine these components for any of our leases.

Leases: We account for leases in accordance with ASC 842, “Leases” (“ASC 842”), which requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not the lease is effectively a financed purchase by the lessee. This classification determines whether lease expense is recognized based on an effective interest method for finance leases or on a straight-line basis over the term of the lease for operating leases. A lessee is also required to record a right-of-use asset and a lease liability for all leases with a term of greater than 12 months regardless of their classification. Leases with a term of 12 months or less are accounted for based on existing guidance for operating leases. If risks and rewards are conveyed without the transfer of control, the lease is treated as financing. If the lessor does not convey risks and rewards or control, the lease is treated as operating.

We elected certain practical expedients available under ASC 842 upon adoption. We applied the practical expedient for short-term leases. We have lease agreements that include lease and non-lease components, and we did not elect the practical expedients to combine these components for any of our leases.

We enter into lease agreements for the use of real estate space and certain equipment under operating leases and we have no financing or sales-type leases. We determine if an arrangement contains a lease at inception. Our leases are included in “Right-of-use assets, net” and “Lease liabilities” in our Consolidated Balance Sheets.

Right of use assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. Lease right of use assets and liabilities are recognized at the commencement date of the lease based on the present value of lease payments over the lease term.

Lease expense is recognized on a straight-line basis over the lease term. As most of our leases do not provide an implicit rate, the Company determines its incremental borrowing rate by using the rate of interest that the Company would have to pay to borrow on a collateralized basis over a similar term, an amount equal to the lease payments in a similar economic environment. Our lease right of use asset excludes lease incentives. Our leases have remaining lease terms of one year to ~~three~~five years, some of which include options to extend. The exercise of lease renewal options is at our sole discretion and our lease right of use assets and liabilities reflect only the options we are reasonably certain that we will exercise.

Goodwill and Intangible assets: We acquire businesses in purchase transactions that result in the recognition of goodwill and intangible assets. The determination of the value of intangible assets requires management to make estimates and assumptions. In accordance with ASC 350F-20 “Goodwill,” acquired goodwill is not amortized but is subject to impairment testing at least annually and when an event occurs or circumstances change that indicate it is more likely than not an impairment exists. We perform a fair value-based impairment test to the carrying value of goodwill and indefinite-lived intangible assets on an annual basis and, if certain events or circumstances indicate that an impairment loss may have been incurred, on an interim basis. The Company utilizes the option to first assess qualitative factors to determine whether it is necessary to perform the Step 1 quantitative goodwill impairment test in accordance with the applicable accounting standards. Under the qualitative assessment, management considers relevant events and circumstances including but not limited to macroeconomic conditions, industry and market considerations, Company performance and events directly affecting the Company. If the Company determines that the Step 1 quantitative impairment test is required, management estimates the fair value of the reporting unit primarily using the income approach, which reflects management’s cash flow projections, and also evaluates the fair value using the market approach. Factors considered that may trigger an interim period impairment review of either acquired goodwill or intangible assets are: significant underperformance relative to expected historical or projected future operating results; significant changes in the manner of use of acquired assets or the strategy for the overall business; significant negative industry or economic trends; and significant decline in market capitalization relative to net book value. Finite lived intangible assets are amortized and are tested for impairment when appropriate. All of our finite lived intangible assets are fully amortized as of December 31, 2024.11

As of December 31, 2024, we have determined that no goodwill or intangible asset impairment has occurred and the fair value of goodwill was substantially higher than our carrying value based on our assessment as of December 31, 2024 when our annual review for impairment was performed.

F-12

Index

~~Revenue~~Goodwill ~~recognition~~and Intangible assets: We ~~account~~acquire businesses ~~for~~in ~~revenue~~purchase transactions that result in ~~accordance~~the ~~with~~recognition ~~ASC~~of ~~Topic~~goodwill ~~606:~~and ~~Revenue from~~intangible ~~Contracts~~assets. ~~with~~The ~~Customers~~determination of the value of intangible assets requires management to make estimates and assumptions. In accordance with ASC ~~606~~350-20 “Goodwill,” acquired agoodwill ~~performance~~is ~~obligation~~not amortized but is asubject ~~promise~~to inimpairment atesting ~~contract~~at ~~with~~least annually and when an event occurs or circumstances change that indicate it is more likely than not an impairment exists. We perform a ~~customer~~fair value-based impairment test to the ~~transfer~~carrying avalue ~~distinct~~of ~~good~~goodwill and indefinite-lived intangible assets on an annual basis and, if certain events or ~~service~~circumstances indicate that an impairment loss may have been incurred, on an interim basis. The Company utilizes the option to first assess qualitative factors to determine whether it is necessary to perform the ~~customer.~~Step ~~Some~~1 ofquantitative ~~our~~goodwill ~~contracts~~impairment test in accordance with ~~customers~~the ~~contain~~applicable aaccounting ~~single~~standards. ~~performance obligation~~Under the qualitative assessment, ~~while~~management ~~other~~considers ~~contracts~~relevant ~~contain~~events and ~~multiple~~circumstances ~~performance~~including ~~obligations~~but ~~(most~~not ~~commonly~~limited ~~when~~to ~~contracts~~macroeconomic ~~include~~conditions, aindustry ~~hardware~~and ~~product~~market considerations, ~~software~~Company performance and ~~extended~~events ~~warranties)~~directly affecting the Company. A ~~contract~~If the Company determines that the Step 1 quantitative impairment test is required, management estimates the fair value of the reporting unit primarily using the income approach, which reflects management’s ~~transaction~~cash ~~price~~flow isprojections, ~~allocated~~and also evaluates the fair value using the market approach. Factors considered that may trigger an interim period impairment review of either acquired goodwill or intangible assets are: significant underperformance relative to ~~each~~expected ~~distinct~~historical ~~performance~~or projected future operating results; significant changes in the manner of use of acquired assets or ~~obligation~~ the strategy for the overall business; significant negative industry or economic trends; and ~~recognized~~significant asdecline ~~revenue~~in market capitalization relative to net book value. Finite lived intangible assets are amortized and are tested for impairment when, appropriate. orFinite ~~as,~~lived ~~the~~intangible ~~performance~~assets ~~obligation~~are isamortizable ~~satisfied~~and tested for impairment when appropriate.

As of December 31, 2025, we have determined that no goodwill or intangible asset impairment has occurred and the fair value of goodwill was substantially higher than our carrying value based on our assessment as of December 31, 2025 when our annual review for impairment was performed.

Revenue recognition: We account for revenue in accordance with ASC 606: “Revenue from Contracts with Customers”. In accordance with ASC 606, a performance obligation is a promise in a contract with a customer to transfer a distinct good or service to the customer. Some of our contracts with customers contain a single performance obligation, while other contracts contain multiple performance obligations (most commonly when contracts include a hardware product, software and extended warranties). A contract’s transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The Company acts as a principal in shipping and handling activities. Consequently, amounts billed to customers for shipping and handling are included in Net Sales in the Consolidated Statements of Operations. The corresponding costs incurred for shipping and handling are classified as Cost of Goods Sold.

The transaction price is determined based on the consideration to which the Company will be entitled in exchange for transferring services to the customer. To the extent the transaction price includes variable consideration, such as price protection, reserves for returns and other allowances, the Company estimates the amount of variable consideration that should be included in the transaction price utilizing either the “expected value” method or the “most likely amount” method depending on the nature of the variable consideration. Variable consideration is included in the transaction price if, in the Company’s judgment, it is probable that a significant future reversal of cumulative revenue under the contract will not occur.

For a majority of our revenue, which consists of printers, terminals, ~~consumables~~labels, and replacement parts, the Company recognizes revenue as of a point of time. The transaction price is recognized upon shipment of the order when control of the goods is transferred to the customer and at the time the performance obligation is fulfilled. We also sell a software solution in our casino and gaming market, EPICENTRAL, that enables casino operators to create promotional coupons and marketing messages and to print them in real time at the slot machine. EPICENTRAL is primarily comprised of both a software component, which is licensed to the customer, and a hardware component. EPICENTRAL software and hardware are integrated to deliver the system’s full functionality. The transaction prices from EPICENTRAL software license and hardware are recognized upon installation and formal acceptance by the customer when control of the license is transferred to the customer. For out-of-warranty repairs, the transaction price is recognized after the repair work is completed and the printer or terminal is returned to the customer, as control of the product is transferred to the customer and our performance obligation is completed.

Performance obligations are satisfied over time if the customer receives the benefits as we perform work, if the customer controls the asset as it is being produced, or if the product being produced for the customer has no alternative use and we have a contractual right to payment. For our separately priced extended warranty, BOHA! cloud-based software applications, technical support for our food service technology terminals and maintenance agreements (including free one-year maintenance received by customers upon completion of EPICENTRAL installation) revenue is recognized over time as the customer receives the benefit. The transaction price from the maintenance services is recognized ratably over time, using output methods, as control of the services is transferred to the customer. Our cloud-based BOHA! software allows customers to use hosted software over the contract period on a subscription basis without taking possession of the software and the subscription price is recognized ratably over the contract period. For extended warranties, the transaction price is recognized ratably over the warranty period, using output methods, as control of the services is transferred to the customer.

When there is more than one performance obligation in a customer arrangement, the Company typically uses the “standalone selling price” method to determine the transaction price to allocate to each performance obligation. The Company sells the performance obligations separately and has established standalone selling prices for its products and services. In the case of an overall price discount, the discount is applied to each performance obligation proportionately based on standalone selling price. To determine the standalone selling price for initial EPICENTRAL installations, the Company uses the adjusted market assessment approach.

For contracts with terms of less than 12 months, the Company expenses sales commissions as they are incurred, since the expected amortization period of the cost to obtain a contract is less than 12 months.

F-1312

Index

Disaggregation of revenue

The following table disaggregates our revenue by market type, as we believe it best depicts how the nature, amount, timing and uncertainty of our revenue and cash flows are affected by economic factors. Sales and usage-based taxes are excluded from revenues.

	Year Ended December 31, 2025
(In thousands)	United States		International		Total
Food service technology	$	17,886	$	1,432	$	19,318
POS automation		2,208		5		2,213
Casino and gaming		19,586		7,287		26,873
TransAct Services Group		2,435		641		3,076
Total net sales	$	42,115	$	9,365	$	51,480

	Year Ended December 31, 2024
(In thousands)	United States		International		Total
Food service technology	$	14,719	$	1,382	$	16,101
POS automation		3,361		–		3,361
Casino and gaming		12,522		7,826		20,348
TransAct Services Group		2,883		691		3,574
Total net sales	$	33,485	$	9,899	$	43,384

	Year Ended December 31, 2023
(In thousands)	United States		International		Total
Food service technology	$	15,159	$	1,149	$	16,308
POS automation		6,805		117		6,922
Casino and gaming		28,715		12,477		41,192
TransAct Services Group		7,381		828		8,209
Total net sales	$	58,060	$	14,571	$	72,631

Contract balances

Contract assets consist of unbilled receivables. Pursuant to the over-time revenue recognition model, revenue may be recognized prior to the ~~customer~~ customer being invoiced. An unbilled receivable is recorded to reflect revenue that is recognized when such revenue exceeds the amount invoiced to the customer. Unbilled receivables are separated into current and non-current assets and included within “Accounts Receivable, net” and “Other Assets” on the Consolidated Balance Sheets. ~~We first recorded contract assets during 2020 upon the start of a long-term BOHA! contract.~~

Contract liabilities consist of customer prepayments and deferred revenue. Customer prepayments are reported as “Accrued Liabilities” in current liabilities in the Consolidated Balance Sheets and represent customer payments made in advance of performance obligations in instances where credit has not been extended and is recognized as revenue when the performance obligation is complete. Deferred revenue is reported separately in current liabilities and non-current liabilities and consists of our extended warranty contracts, technical support for our food service technology terminals, EPICENTRAL maintenance contracts and prepaid software subscriptions for our BOHA! software applications, and is recognized as revenue as (or when) we perform under the contract. During the year ended December 31, ~~2024~~2025, we recognized revenue of $1.1 million related to our contract liabilities as of December 31, ~~2023~~2024.

Net contract (liabilities) ~~assets~~ consist of the following:

	December 31,
(In thousands)	~~2024~~2025			~~2023~~2024
Unbilled receivables, current	$	~~106~~31		$	~~145~~106
Unbilled receivables, non-current		321			~~120~~32
Customer pre-payments		(~~164~~26	)		(~~155~~164	)
Deferred revenue, current		(1,~~107~~400	)		(1,~~079~~107	)
Deferred revenue, non-current		(~~246~~355	)		(~~209~~246	)
Net contract (liabilities) assets	$	(1,379	)	$	(1,178	)
Net contract liabilities	$	(1,749	)	$	(1,379	)

Remaining performance obligations

Remaining performance obligations represent the transaction price of firm orders for which a good or service has not been delivered to our customer. As of December 31, ~~2024~~2025, the aggregate amount of the transaction price allocated to remaining performance obligations was $65.39 million. The Company expects to recognize revenue on $65.05 million of its remaining performance obligations within the next 12 months following December 31, ~~2024~~2025, $0.23 million within the next 24 months following December 31, ~~2024~~2025 and the balance of these remaining performance obligations within the next 36 months following December 31, ~~2024~~2025.

F-1413

Index

Concentration of credit risk: Financial instruments that potentially expose us to ~~concentrations~~ concentrations of credit risk are limited to cash and cash equivalents held by our banks with balances in excess of FDIC insured limits, and accounts receivable. The Company maintains its cash and cash equivalents with high-quality financial institutions.

Accounts receivable from customers representing 10% or more of total accounts receivable, net during the years ended December 31, ~~2024~~2025 and ~~2023~~2024 were as follows:

	~~December 31,~~	December 31,
	2024				2023
		2025				2024
Light & Wonder Gaming, Inc.			15	%			3	%
Aristocrat Technologies, Inc.			22	%			6	%
International Gaming Technology (“IGT”)			6	%			28	%
Light & Wonder Gaming, Inc.			4	%			15	%

Sales to customers representing 10% or more of total net sales during the years ended December 31, ~~2024~~2025 and ~~2023~~2024 were as follows:

	December 31,
	2024			2023
	2025			2024
Light & Wonder Gaming, Inc.		119	%		611	%
IGT		6	%		15	%

Engineering, design and product development: Engineering, design and product development expenses include expenses incurred in connection with specialized engineering and design to introduce new products and to customize existing products, and are expensed as a component of operating expenses as incurred. We recorded $76.07 million and $97.40 million of research ~~and~~ and development expenses in ~~2024~~2025 and ~~2023~~2024, respectively.

Costs incurred in the engineering, design and product development of a computer software product are charged to expense until technological feasibility has been established, at which point all material software costs are capitalized within Intangible assets in our Consolidated Balance Sheet until the product is available for general release to customers. While judgment is required in determining when technological feasibility of a product is established, we have determined that it is reached after all high-risk development issues have been documented in a formal detailed plan design. The amortization of these costs has been included in cost of sales over the estimated life of the product.

Advertising: Advertising costs are expensed as incurred. Advertising expenses, which are included in ~~selling~~ selling and marketing expense on the accompanying Consolidated Statements of Operations for ~~2024~~2025 and ~~2023~~2024 totaled $1.2 million and $1.72 million, respectively. These expenses include items such as consulting, professional services, tradeshows, and print advertising.

Income taxes: The income tax amounts reflected in the accompanying Consolidated Financial Statements ~~are~~ are accounted for under the liability method in accordance with ASC 740, “Income Taxes” (“ASC 740”). Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial ~~statement~~ statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates in effect for the year in which ~~those~~ those temporary differences are expected to be recovered or settled. A valuation allowance is provided for certain deferred tax assets if it is more likely than not that the Company will not realize some portion of the deferred tax assets through ~~future~~ future operations. In accordance with ASC 740, we identified, evaluated and measured the amount of benefits to be recognized for our tax return positions. See Note 11 – Income ~~Taxes~~taxes.

Foreign currency translation: The financial position and results of operations of our foreign subsidiary in the UK are measured using local currency as the functional currency. Assets and liabilities of such subsidiary have been translated into U.S. dollars at the year-end exchange rate, related sales and expenses have been translated at the weighted average rate for the period, and shareholders’ equity has been translated at historical exchange rates. The resulting translation gains or losses, net of tax, are recorded in shareholders’ equity as a cumulative translation adjustment, which is a component of accumulated other comprehensive income and loss. Foreign currency transaction gains and losses, including those related to intercompany balances, are recognized in Other, net on the Consolidated Statements of Operations.

FShare-15based payments: At December 31, 2025, we have share-based employee compensation plans, which are described more fully in Note 10 – Stock incentive plans. We account for those plans under the recognition and measurement principles of ASC 718, “Compensation – Stock Compensation.” Share-based compensation expense is measured at the grant date, based on the estimated fair value of the award, and is recognized as expense over the employee’s requisite service period.

Index

Share-based payments: At December 31, 2024, we have share-based employee compensation plans, which are described more fully in Note 10 - Stock incentive plans. We account for those plans under the recognition and measurement principles of ASC 718, “Compensation – Stock Compensation.” Share-based compensation expense is measured at the grant date, based on the estimated fair value of the award, and is recognized as expense over the employee’s requisite service period.

We use the Black-Scholes option-pricing model to calculate the fair value of share-based awards. The key assumptions for this valuation method include the expected term of the option, our stock price volatility, risk-free interest rate, dividend yield, market price of our underlying stock and exercise price. Many of these assumptions require judgment and are highly sensitive in the determination of compensation expense. Forfeitures are recognized as they occur.

Net income (loss) per share: We report net income or loss per share in accordance with ASC 260, “Earnings per Share (EPS).” Under this guidance, basic EPS, which excludes dilution, is computed by dividing income or loss available to common shareholders by the weighted average number of common shares outstanding for the period. Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. Diluted EPS includes in-the-money stock options using the treasury stock method. During a loss period, the assumed exercise of in-the-money stock options has an anti-dilutive effect, and therefore, ~~these~~ these instruments are excluded from the computation of diluted EPS. See Note 12 -– Earnings per share.

F-14

Index

Recently issued accounting pronouncements:

On ~~November~~December 2714, 2023, the FASB issued ASU 2023-0709, ~~Segment~~Income ~~Reporting~~Taxes (Topic ~~280~~740). ~~The~~ ~~amendments~~ This ~~improve~~ASU ~~reportable~~requires ~~segment~~the ~~disclosures~~use ~~requirements and clarify circumstances in which an entity can disclose multiple segment measures~~ of ~~profit~~consistent orcategories ~~loss,~~and ~~provide~~greater ~~new~~disaggregation ~~segment~~in ~~disclosure~~tax ~~requirements~~rate ~~for~~reconciliations ~~entities with a single reportable segment~~ and ~~contain~~income ~~other~~taxes ~~disclosure~~paid ~~requirements~~disclosures. These amendments are effective for fiscal years beginning after December 15, ~~2023 and for interim periods beginning after December 15,~~ 2024. These ~~segment~~income tax disclosure requirements ~~must~~ can be applied either prospectively or retrospectively to all periods presented in the financial statements. We ~~adopted~~have ~~this~~evaluated ~~standard~~the ~~effective~~impact ~~January~~of 1,adopting ~~2024, and~~ this standard and it did not have a material impact on ~~the Company’s~~ our Consolidated Financial Statements. We have adopted this standard ~~for~~in our fiscal year ~~2024~~2025 annual financial statements and ~~interim financial statements thereafter and~~ have applied this standard retrospectively for all prior periods presented in the financial statements. See Note 7 11 – ~~Segment~~Income ~~Reporting for further information~~taxes.

On December 14, 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740). This ASU requires the use of consistent categories and greater disaggregation in tax rate reconciliations and income taxes paid disclosures. These amendments are effective for fiscal years beginning after December 15, 2024. These income tax disclosure requirements can be applied either prospectively or retrospectively to all periods presented in the financial statements. We are currently evaluating the impact of adopting this standard; however, we do not expect it to have a material impact on our Consolidated Financial Statements.

In November 2024, the FASB issued ASU 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses. The amendments in this update require footnote disclosures on disaggregated information about specific categories underlying certain income statement expense line items that are considered relevant. This includes items such as the purchase of inventory, employee compensation, depreciation, and intangible asset amortization. The amendments in ASU 2024-03 are effective for fiscal years beginning after December 15, 2026. Early adoption is permitted. Adoption of this ASU will result in additional disclosure, but will not impact our consolidated financial position, results of operations, or cash flows.

In July 2025, the FASB issued ASU 2025-05, Financial Instruments – Credit Losses (Topic 326). This amendment provides certain entities with an additional practical expedient election for estimating expected credit losses on current accounts receivable and current contract assets arising from revenue transactions under Accounting Standards Codification (“ASC”) Topic 606; Revenue from Contracts with Customers (“ASC Topic 606”). This includes assets acquired in business combinations or through consolidation of VIEs that are not a business if those assets arose from transactions that the acquiree or variable interest entity accounted for under ASC Topic 606. We are currently evaluating the impact of adopting this standard; however, we do not expect it to have a material impact on our Consolidated Financial Statements.

Other new accounting pronouncements issued, but not effective until after December 31, 2025, did not have, and are not expected to have, a material impact on our financial position, results of operations or liquidity.

3. Inventories

The components of inventories are:

	December 31,
(In thousands)	~~2024~~2025		~~2023~~2024
Raw materials and purchased component parts	$	84,~~413~~797	$	8,~~432~~413
Finished goods		76,~~748~~061		97,~~327~~748
	$	1610,~~161~~858	$	1716,~~759~~161

F-16

Index

4. Fixed assets, net

The components of fixed assets, net are:

	December 31,
(In thousands)	~~2024~~2025			~~2023~~2024
Tooling, machinery and equipment	$	7,~~828~~930		$	7,~~562~~828
Furniture and office equipment		21,~~078~~754			2,078
Computer software and equipment		8,~~412~~022			8,~~190~~412
Leasehold improvements		2,~~895~~056			2,895
		21,213			20,725
		19,762			21,213
Less: Accumulated depreciation and amortization		(1918,~~468~~519	)		(1819,~~646~~468	)
		1,745			2,079
		1,243			1,745
Construction in-process		73–			~~342~~73
	$	1,~~818~~243		$	21,~~421~~818

5. Intangible assets, net

Identifiable intangible assets are recorded in Intangible assets, net in the accompanying Consolidated Balance Sheets and are comprised of the following:

	December 31,
	2024					2023
	2025					2024
(In thousands)	Gross Amount		Accumulated Amortization			Gross Amount		Accumulated Amortization
Purchased technology	$	13,~~591~~094	$	(1,591	)	$	1,591	$	(1,~~503~~591	)
Patents		15		(15	)		15		(15	)
Total	$	13,~~606~~109	$	(1,606	)	$	1,606	$	(1,~~518~~606	)

Amortization expense was ~~$88~~zero ~~thousand~~ and $~~154~~88 thousand in ~~2024~~2025 and ~~2023~~ 2024, respectively. ~~We currently do not anticipate any amortization expense for each of the next five years ending December 31.~~

F-15

Index

6. Accrued liabilities

The components of accrued liabilities are:

	December 31,
(In thousands)	~~2024~~2025		~~2023~~2024
Salaries and compensation related	$	13,~~786~~107	$	31,~~455~~786
Taxes		~~725~~877		~~870~~725
Professional and consulting		~~200~~420		~~161~~200
Other		~~542~~359		~~461~~542
	$	34,~~253~~763	$	43,~~947~~253

F-17

Index

7. Segment reporting

We apply the provisions of the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 280, “Segment Reporting.” We view our operations and manage our business as one segment: the design, development and marketing of software-driven technology and printing solutions and the sale of printer and terminal related software, services, ~~supplies~~labels and spare parts. Factors used to identify ~~TransAct~~the Company’s single operating segment include the similar design, construction and functionality of our products and services, the combined research & development team that supports the entire company, a combined assembly, production and supply chain logistics process used to construct our products and services and a similar class of customers within our core markets (distributors, resellers, original equipment manufacturers (“OEMs”) and end users). Other factors used to identify ~~TransAct~~the Company’s single operating segment include the organizational structure of the Company and the financial information available for evaluation by the chief operating decision-maker (“CODM”) in making decisions about how to allocate resources and assess performance. The Company’s chief operating decision makers, who are the Company’s chief executive officer and the Company’s chief financial officer, utilize a consolidated approach to assess the performance of and allocate resources to the business.

We generally use measures of sales, gross margin percentage, net income, earnings before interest, taxes, depreciation and amortization (“EBITDA”) and adjusted EBITDA to make operational and strategic decisions. These financial measures are compared to budgeted and forecasted amounts by the CODMs on a regular basis to measure our progress towards our strategic plans, pursue product enhancements, conduct research and development initiatives and make any other necessary overall strategic changes to the business.

The following table provides the operating financial results of our segment:

	December 31,
(In thousands)	~~2024~~2025			~~2023~~2024
Revenues	$	4351,~~384~~480		$	7243,~~631~~384
Cost of materials sold		1519,~~268~~050			2515,~~990~~268
Compensation costs		1820,~~323~~144			2018,~~004~~323
Professional services		3,~~493~~760			43,~~965~~493
Occupancy costs		1,~~477~~458			1,~~485~~477
Marketing expenses		~~1,109~~983			1,~~715~~109
IT expenses		1,~~255~~328			1,~~203~~255
Severance expense		75133			~~1,785~~75
Depreciation and amortization		~~1,037~~672			1,~~489~~037
Other segment expenses(1)		45,~~973~~367			84,~~289~~973
		(3,626	)		5,706
		52,895			47,010
Interest income		469			55
Operating loss		(1,415	)		(3,626	)
Interest expense		(322	)		(310	)
Interest income		537			469
Other (expense) income		(89	)		452
Interest expense		(339	)		(322	)
Income tax benefit (expense)		(6,295	)		(1,155	)
Other income (expense)		133			(89	)
Net (loss) income	$	(9,863	)	$	4,748
Income tax expense		(156	)		(6,295	)
Net loss	$	(1,240	)	$	(9,863	)

(1)	Other Segment expenses included in Segment net income primarily include other cost of goods sold, other administrative costs and engineering costs.

F-1816

Index

A reconciliation of net (loss) ~~income~~ to EBITDA and adjusted EBITDA follows:

	Years Ended December 31,
(In thousands)	~~2024~~2025			~~2023~~2024
Net (loss) income	$	(9,863	)	$	4,748
Net loss	$	(1,240	)	$	(9,863	)
Interest (income) expense, net		(147	)		255
Interest income, net		(198	)		(147	)
Income tax expense		~~6,295~~156			16,~~155~~295
Depreciation and amortization		~~1,037~~672			1,~~489~~037
EBITDA		(~~2,678~~610	)		7(2,~~647~~678	)
Share-based compensation		1,~~157~~802			~~860~~1,157
Adjusted EBITDA(1)	$	(1,521	)	$	8,507
Adjusted EBITDA	$	1,192		$	(1,521	)

~~(1)~~Please ~~Adjusted~~see ~~EBITDA~~Note in14 ~~2023~~– ~~includes~~Geographic aarea ~~$1.5~~information ~~million~~for ~~severance~~net ~~charge~~sales ~~related~~and tolong-lived ~~the~~assets ~~resignation~~by ofgeographic ~~the Company’s former Chief Executive Officer~~area.

Please see Note 14 for net sales and long-lived assets by geographic area.

8. Retirement savings plan

We maintain a 401(k) plan under which all full-time employees are eligible to participate at the beginning of the month immediately following their date of hire. We match employees’ contributions at a rate of 50% of employees’ contributions up to the first 6% of the employees’ compensation contributed to the 401(k) plan. Our matching contributions, net of applied forfeitures, were $~~364~~264 thousand and $~~230~~364 thousand in ~~2024~~2025 and ~~2023~~2024, respectively.

9. Borrowings

Credit Facility

OnWe ~~March~~are ~~13,~~party ~~2020,~~to wea ~~entered into the~~ Loan and Security Agreement, ~~(the~~dated ~~“Loan~~as ~~Agreement”)~~of ~~governing~~March a13, ~~credit~~2020 ~~facility~~ (as amended, the “~~Siena~~Loan ~~Credit Facility~~Agreement”), with Siena Lending Group LLC (the “Lender”)~~. The~~ ~~Siena~~that ~~Credit Facility~~ provides for a revolving credit line of up to $10.0 million, ~~and~~subject ~~was~~to ~~originally~~a ~~scheduled~~borrowing tobase ~~expire~~based on ~~March~~85% ~~13,~~of ~~2023,~~eligible ~~prior~~accounts toreceivable ~~being~~plus ~~extended,~~the aslesser ~~discussed~~of ~~below~~(a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory (the “Siena Credit Facility”). Borrowings under the Siena Credit Facility bear a floating rate of interest equal to the greatest of (i) the prime rate plus 1.75%, (ii) the federal funds rate plus 2.25%, and (iii) 6.50%. The total deferred financing costs related to expenses incurred to complete the Siena Credit Facility were $245 thousand which were reported as “Other current assets” in current assets and “Other assets” in non-current assets in the Consolidated Balance Sheets. We also pay a fee of 0.50% on unused borrowings under the Siena Credit Facility. Borrowings under the Siena Credit Facility are secured by a lien on substantially all the assets of the Company. Borrowings under the Siena Credit Facility are subject to a borrowing base based on 85% of eligible accounts receivable plus the lesser of (a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory.

The Siena Credit Facility imposes a financial covenant on the Company and restricts, among other things, our ability to incur additional indebtedness and create other liens. On July 21, 2021, the Company entered into an amendment (“Siena Credit Facility Amendment No. 1”) to the Loan Agreement. Siena Credit Facility Amendment No. 1 changed the financial covenant under the Siena Credit Facility from a minimum EBITDA covenant to an excess availability covenant requiring that the Company maintain excess availability of at least $750 thousand under the Siena Credit Facility, tested as of the end of each calendar month, ~~beginning~~and ~~with~~restricts, ~~the~~among ~~calendar~~other ~~month ended July 31~~things, ~~2021.~~our ~~From~~ability ~~July~~to ~~31,~~incur additional ~~2021~~indebtedness ~~through~~and ~~December~~create ~~31,~~other ~~2024,~~liens. weWe have remained in compliance with our excess availability covenant. through December 31, 2025.

OnThe ~~July 19, 2022, the~~ Company ~~and~~is ~~the~~required ~~Lender entered into Amendment No. 2 (“Siena Credit Facility Amendment No. 2”)~~ to ~~the~~either ~~Loan~~maintain ~~Agreement~~outstanding asborrowings ~~amended by~~under ~~Siena Credit Facility Amendment No. 1. Also on July 19, 2022,~~ the ~~Company and the Lender entered into an Amended and Restated Fee Letter (the “Amended Fee Letter”) in connection with~~ Siena Credit Facility ~~Amendment No. 2. Siena Credit Facility Amendment No. 2 did not modify the aggregate amount~~ of the revolving commitment or the interest rate applicable to the loans. Among other changes, Siena Credit Facility Amendment No. 2 extended the maturity date from March 13, 2023 to March 13, 2025. In addition, the Amended Fee Letter required the Company to maintain outstanding borrowings of at least $23.250 million in principal amount , or, during any period during which the Lender ~~had~~has control of the Company’s deposit account in accordance with the Loan Agreement, ~~as amended by Siena Credit Facility Amendment No. 2,~~ to pay interest on at least $23.250 million in principal amount of ~~outstanding borrowings~~loans, whether or not such amount of loans ~~was~~is actually outstanding. The maturity date of the Siena Credit Facility is March 31, 2027.

~~F-19~~As of December 31, 2025 and 2024, we had $3.0 million of outstanding borrowings under the Siena Credit Facility at interest rates of 8.5% and 9.25%, respectively. We had $3.8 million of net borrowing capacity available under the Siena Credit Facility at December 31, 2025.

Index

On November 20, 2024, the Company and the Lender entered into Amendment No. 4 (“Siena Credit Facility Amendment No. 4”) to the Loan Agreement. The changes to the Loan Agreement provided for in Siena Credit Facility Amendment No. 4 include, among other things, the extension of the maturity date from March 13, 2025 to March 31, 2027. Also on November 20, 2024, the Company and the Lender entered into a Second Amended and Restated Fee Letter (the “Second Amended Fee Letter”) in connection with Siena Credit Facility Amendment No. 4. The Second Amended Fee Letter increases the minimum borrowing amount from $2.25 million to $3.0 million, such that the Company is required to either maintain outstanding borrowings of at least $3.0 million in principal amount, or during any period during which the Lender has control of the Company’s deposit account in accordance with the Loan Agreement, as amended by Siena Credit Facility Amendment No. 4, to pay interest on at least $3.0 million principal amount of loans, whether or not such amount of loans is actually outstanding. The Second Amended Fee Letter also extends the dates before which a prepayment and termination of the Loan Agreement requires the Company to pay to the Lender an early payment/termination premium, providing for (i) a two percent premium for prepayment on or prior to March 31, 2025, (ii) a one percent premium for prepayment from April 1, 2025 through March 31, 2026, and no premium for prepayment thereafter. As of December 31, 2024 and 2023, we had $3.0 million and $2.3 million, respectively, of outstanding borrowings under the Siena Credit Facility at interest rates of 9.25% and 10.25%, respectively. We had $3.2 million of net borrowing capacity available under the Siena Credit Facility at December 31, 2024.

10. Stock incentive plans

Stock incentive plans. We currently have ~~two~~one stock incentive ~~plans~~plan: the ~~2005 Equity Incentive Plan and the~~ 2014 Equity Incentive Plan, which ~~provide~~provides for awards to executives, key employees, directors and consultants. The ~~plans~~plan generally ~~provide~~provides for awards in the form of: (i) incentive stock options, (ii) non-qualified stock options, (iii) restricted stock, (iv) restricted stock units (which may include performance-based vesting), (v) stock appreciation rights or (vi) limited stock appreciation rights. Awards granted under ~~these~~this ~~plans~~ plan have exercise prices equal to 100% of the fair market value of the common stock at the date of grant. Awards granted have a ten-year term and generally vest over a two-year to four-year period, unless automatically accelerated for certain defined events. ~~As of May 2014, no new awards may be made under the 2005 Equity Incentive Plan.~~ Under our 2014 Equity Incentive Plan, as amended in May 2023, we are authorized to grant awards of up to 2.9 million shares of TransAct common stock. At December 31, ~~2024~~2025, ~~655~~1,~~672~~002,690 shares of common stock remained available for issuance under the 2014 Equity Incentive Plan.

Under the assumptions indicated below, the weighted-average per share fair value of stock option grants for 2024 ~~and 2023~~ was $3.98. We ~~and~~did ~~$4.16,~~not ~~respectively~~issue any stock options in 2025. We ~~also~~ also issued restricted stock units for certain executives and ~~directors~~employees that vest over a specified period of time, and in some instances require achieving certain performance metrics. The weighted-average per share fair value of these restricted ~~stock~~ stock units was $53.8159 and $75.~~21 in~~81 ~~2024~~in 2025 and ~~2023~~2024, respectively. The per share fair value of restricted stock units is the trading value of the stock on the date of the grant.

~~The table below indicates the key assumptions (on a weighted~~F-average basis) used in the option valuation calculations for options granted in 2024 and 2023 and a discussion of our methodology for developing each of the assumptions used in the valuation model:17

	Years ended December 31,
	2024			2023
Expected option term (in years)		6.1			7.0
Expected volatility		57.7	%		55.6	%
Risk-free interest rate		4.3	%		4.2	%
Dividend yield		0.0	%		0.0	%

Index

The table below indicates the key assumptions (on a weighted-average basis) used in the option valuation calculations for options granted in 2024 (we did not grant any options in 2025) and a discussion of our methodology for developing each of the assumptions used in the valuation model:

	Years ended December 31,
	2025		2024
Expected option term (in years)		–		6.1
Expected volatility		–		57.7	%
Risk-free interest rate		–		4.3	%
Dividend yield		–		0.0	%

Expected Option Term - This is the weighted average period of time over which the options granted are expected to remain outstanding giving consideration to our historical exercise patterns. Options granted have a maximum term of ten years and an increase in the expected term will increase compensation expense.

Expected Volatility – The stock volatility for each grant is measured using the weighted average of historical daily price changes of our common stock over the most recent period approximately equal to the expected option term of the grant. An increase in the expected volatility factor will increase compensation expense.

F-20

Index

Risk-Free Interest Rate - This is the U.S. Treasury rate in effect at the time of grant having a term approximately equal to the expected term of the option. An increase in the risk-free interest rate will increase compensation expense.

Dividend Yield –The dividend yield is calculated by dividing the annual dividend declared per common share by the weighted average market value of our common stock on the date of grant. An increase in the dividend yield will decrease compensation expense.

We recorded $1.28 and $01.92 million of share-based compensation expense for ~~2024~~2025 and ~~2023~~2024, respectively, included primarily in general and administrative expense in our Consolidated Statements of Operations. We also recorded income tax benefits of $0.34 million in ~~2024~~2025 and $0.23 million in ~~2023~~2024, related to such share-based compensation. At December 31, 2025, ~~2024,~~ these benefits are recorded as a deferred tax asset, with a corresponding valuation allowance, in the Consolidated Balance Sheets.

Equity award activity in the 2005 Equity Incentive Plan and the 2014 Equity Incentive Plan, as amended, is summarized below:

	Stock Options					Restricted Stock Units
	Number of Shares			Average Price*		Number of Units			Average Price**
Outstanding at December 31, 2023		1,314,475		$	8.82		184,536		$	7.76
Granted		179,700			6.80		267,024			5.81
Exercised		–			–		(74,995	)		7.41
Forfeited		(7,750	)		7.11		–			–
Expired		(109,312	)		10.71		–			–
Outstanding at December 31, 2024		1,377,113		$	8.41		376,565		$	6.44
Granted		–			–		389,800			3.59
Exercised		–			–		(129,858	)		5.98
Forfeited		(37,375	)		6.67		(100,000	)		6.54
Expired		(573,375	)		9.04		–			–
Outstanding at December 31, 2025		766,363		$	8.03		536,507		$	4.47

*	weighted average exercise price per share

**	weighted average grant stock price per share

The following summarizes information about equity awards outstanding that are vested and expect to vest and equity awards that are exercisable at December 31, ~~2024~~2025:

Equity Awards Vested and Expected to Vest

Equity Awards That Are Exercisable

Awards

Average Price*

Aggregate Intrinsic Value (In thousands)

Remaining Term**

Awards

Average Price*

Aggregate Intrinsic Value

Remaining Term**

Stock Options

1766,~~377,113~~363

8.4103

–

45.17

~~973~~531,~~963~~838

8.9652

–

24.278

Restricted stock units

~~376~~536,~~565~~507

–

12,~~540~~146

2.1.7

–

*	weighted average exercise price per share

**	weighted-average contractual remaining term in years

Shares that are issued upon exercise of employee stock awards are newly issued shares and not issued from treasury stock. As of December 31, ~~2024~~2025, unrecognized compensation cost related to non-vested equity awards granted under our stock incentive plans is approximately $2.72 million, which is expected to be recognized over a weighted average period of 21.79 years.

The total fair value of awards vested was $01.93 million and $10.39 million during the years ended December 31, ~~2024~~2025 and ~~2023~~2024, respectively. ~~The~~No ~~total intrinsic value (which is the amount by which the~~ stock ~~price exceeded the exercise price on the date of exercise) of stock~~ options were exercised during the years ended December 31, ~~2024 and~~2025 ~~2023 was zero~~ and ~~$3 thousand, respectively, and cash received from option exercises was zero in both~~ 2024 ~~and 2023~~. Zero and 1,875 stock options were exercised during the year ended December 31, 2024 and 2023, respectively. We recorded zero realized tax provision in 2024 and 2023 from equity-based awards, related to options exercised.

F-2118

Index

11. Income taxes

On July 4, 2025, the U.S. President signed into law the One Big Beautiful Bill Act (the “OBBBA”), which introduces significant federal tax law changes. For example, the OBBBA includes numerous changes to U.S. corporate income tax law, including but not limited to: (i) a permanent 100% bonus depreciation for qualified property, (ii) immediate expensing of domestic research and experimental expenditures, (iii) modifications to the limitation on business interest expense deductions, (iv) increased expensing limits under Section 179 of the Internal Revenue Code (the “Code”), (v) changes to certain international tax provisions, (vi) and expanded limitations on the deductibility of executive compensation under Section 162(m) of the Code.

Most provisions are effective for tax years beginning after December 31, 2024, with certain transition rules and exceptions. The Company has evaluated the impact of OBBBA and reflected the changes in its 2025 Consolidated Financial Statements. The effects of the OBBBA, including remeasurement of deferred tax assets and liabilities and changes to current and future tax expense, are reflected in the period of enactment. Given TransAct’s current tax positions (including a full valuation allowance against its net deferred tax assets), this law did not have a material impact on our Consolidated Financial Statements.

The components of our loss before income taxes are as follows:

	Year Ended December 31,
(In thousands)	2025			2024
Domestic	$	(1,261	)	$	(3,981	)
Foreign		177			413
Loss before income taxes	$	(1,084	)	$	(3,568	)

The components of the income tax expense are as follows:

	December 31,
(In thousands)	~~2024~~2025			~~2023~~2024
Current:
Federal	$	~~(154~~–	)	$	(1154	)
State		3753			5137
Foreign		~~108~~103			85108
		(9	)		135
		156			(9	)
Deferred:
Federal		~~5,991~~–			~~825~~5,991
State		~~293~~–			~~132~~293
Foreign		20–			6320
		6,304			1,020
		–			6,304
Income tax expense	$	~~6,295~~156		$	16,~~155~~295

~~Our~~Total ~~effective~~income tax ~~rates~~expense ~~were~~in ~~(176.4%)~~2025 ~~and~~from ~~19.6%~~continuing ~~for~~operations ~~2024~~was ~~and 2023~~$0, ~~respectively.~~$53 ~~Our~~thousand ~~2024~~and ~~tax rate was impacted by an income tax charge of~~ $~~7.3~~103 ~~million~~thousand ~~related~~for tofederal, ~~the~~state ~~write~~and ~~down~~local, ofand ~~our~~foreign ~~U.S.~~components, ~~net deferred income tax asset as more fully described below~~respectively.

AtDuring the fiscal year ended December 31, ~~2024~~2025, we ~~have~~adopted ~~$276~~ASU ~~thousand~~2023-09 ofto ~~federal~~enhance ~~net~~income ~~operating~~tax ~~loss~~disclosures ~~carryforwards~~regarding ~~which~~income ~~can~~taxes bepaid ~~carried~~and ~~over~~further ~~indefinitely,~~rate ~~$135 thousand of state net operating loss carryforwards which expire in various years, $903~~reconciliation ~~thousand of R&D credit carryforwards which can be carried forward for 20 years, and no state tax credit carryforwards~~disclosures. ~~All~~ ofWe ~~these~~paid ~~items~~the following ~~have~~amount ~~a full valuation allowance against them as~~ of ~~December 31, 2024. Foreign~~ income ~~before~~ taxes ~~was~~(net ~~$79~~of ~~thousand~~refunds ~~and~~received) ~~$322~~disaggregated ~~thousand~~by ~~in 2024~~federal, state and ~~2023,~~foreign ~~respectively.~~jurisdictions:

Deferred income taxes arise from temporary differences between the tax basis of assets and liabilities and their reported amounts in the Consolidated Financial Statements. Our deferred tax assets and liabilities were comprised of the following:

	December 31,
(In thousands)	2025		2024
U.S. Federal	$	–	$	360
State:
Connecticut		25		–
Texas		12		22
New York		–		22
All other		8		16
State Subtotal		45		60
Foreign:
United Kingdom		117		79
Foreign Subtotal		117		79
Total cash paid for income taxes, net of refunds	$	162	$	499

	December 31,
(In thousands)	2024			2023
Deferred tax assets:
Federal net operating losses	$	276		$	–
Foreign net operating losses		802			733
State net operating losses		135			84
Accrued severance		20			165
Capitalized R&D expenses		3,708			3,127
Inventory reserves		1,047			896
Deferred revenue		7			31
Warranty reserve		29			24
Stock compensation expense		853			790
Other accrued compensation		165			404
R&D credit carryforward		903			695
Other Assets		379			360
Gross deferred tax assets		8,324			7,309
Valuation allowance		(8,103	)		(719	)
Net deferred tax assets		221			6,590
Deferred tax liabilities:
Depreciation and amortization		179			237
Other		42			49
Net deferred tax liabilities		221			286
Total net deferred tax assets	$	–		$	6,304

F-19

F-22

Index

AsOur ofeffective ~~December~~tax ~~31,~~rates ~~2024~~were (14.4%) and ~~2023, we had $8~~(176.14%) ~~million~~for 2025 and ~~$719 thousand~~2024, respectively~~, of~~. ~~valuation~~Our ~~allowance~~2024 ~~against~~tax ~~our~~rate ~~deferred~~was ~~income~~impacted ~~tax~~by ~~assets.~~an ~~The~~income ~~following~~tax ~~table~~charge ~~summarizes~~of ~~the~~$7.3 ~~activity~~million ~~recorded~~related into the ~~valuation~~write ~~allowance~~down onof ~~the~~our U.S. net deferred income tax ~~assets:~~asset as more fully described below.

	Year Ended December 31,
(In thousands)	2024			2023
Balance, beginning of period		$	719		$	656
Additions charged to income tax provision			7,384			63
Balance, end of period		$	8,103		$	719

At December 31, 2025, we have $3.5 million of federal net operating loss carryforwards, $221 thousand of tax-effected state net operating loss carryforwards, $1.2 million in R&D credit carryforwards, and no state tax credit carryforwards. These items have a full valuation allowance against them as of December 31, 2025. Federal net operating losses can be carried forward indefinitely, however these indefinite-lived NOLs are generally limited to offsetting 80% of taxable income in any given year. The Federal R&D credit carryforwards typically have a 20-year carryforward period.

	December 31,
(In thousands)	2025			2024
Deferred tax assets:
Federal net operating losses	$	3,545		$	276
Foreign net operating losses		870			802
State net operating losses		221			135
Accrued severance		12			20
Capitalized R&D expenses		–			3,708
Inventory reserves		1,086			1,047
Deferred revenue		13			7
Warranty reserve		31			29
Stock compensation expense		1,043			853
Other accrued compensation		496			165
R&D credit carryforward		1,217			903
Other Assets		425			379
Gross deferred tax assets		8,959			8,324
Valuation allowance		(8,664	)		(8,103	)
Net deferred tax assets		295			221

Deferred tax liabilities:
Depreciation and amortization		251			179
Other		44			42
Net deferred tax liabilities		295			221
Total net deferred tax assets	$	–		$	–

As of December 31, 2025 and 2024, we had $8.7 million and $8.1 million, respectively, of valuation allowance against our deferred income tax assets. The following table summarizes the activity recorded in the valuation allowance on the deferred tax assets:

	Year Ended December 31,
(In thousands)	2025			2024
Balance, beginning of period		$	8,103		$	719
Additions charged to income tax provision			561			7,384
Balance, end of period		$	8,664		$	8,103

Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not (greater than 50%) that a tax benefit will not be realized. In evaluating the need for a valuation allowance, management considers all potential sources of taxable income, including income available in carryback periods, future reversals of taxable temporary differences, projections of taxable income, income from tax planning strategies, as well as all available positive and negative evidence. Positive evidence includes factors such as a history of profitable operations, projections of future profitability within the carryforward period, including any potential tax planning strategies. Negative evidence includes items such as cumulative losses and projections of future losses. Upon changes in facts and circumstances, management may conclude that deferred tax assets for which no valuation allowance is currently recorded may not be realized, resulting in a charge to establish a valuation allowance. Existing valuation allowances are re-examined under the same standards of positive and negative evidence. If it is determined that it is more likely than not that a deferred tax asset will be realized, the appropriate amount of the valuation allowance, if any, is released. Deferred tax assets and liabilities are also re-measured to reflect changes in underlying tax rates due to law changes and the granting and lapse of tax holidays.

In 2024, TransAct recognized a $7.3 million discrete income tax charge for a valuation allowance on the full value of the net deferred tax assets in the United States. After weighing all available positive and negative evidence, as described above, management determined that it was no longer more likely than not that TransAct will realize the tax benefit of these deferred tax assets. This was mainly driven by a cumulative taxable loss experienced over the previous three fiscal years (2022 through 2024) combined with a near term outlook of future taxable losses. The need for this valuation allowance will be assessed on a continuous basis in future periods and, as a result, a portion, or all of the allowance, may be reversed based on changes in facts and circumstances.F-20

Differences between the U.S. statutory federal income tax rate and our effective income tax rate are analyzed below:

	Year Ended December 31,
	2024			2023
Federal statutory rate		21.0	%		21.0	%
R&D credit		8.8			(5.9	)
Foreign-derived intangible income deduction		–			(1.7	)
Stock award excess tax benefit		(0.7	)		0.4
State income taxes, net of federal income taxes		1.0			2.5
Business meals and entertainment		(0.4	)		0.3
Executive compensation limitation		–			0.6
Uncertain tax positions		(0.2	)		0.5
Stock option cancellations		(2.0	)		0.6
Change in valuation allowance		(206.9	)		1.0
Other		3.0			0.3
Effective tax rate		(176.4	%)		19.6	%

F-23

Index

WeIn ~~had~~2024, ~~$203~~TransAct ~~and~~recognized a $~~197~~7.3 ~~thousand~~million discrete income tax charge for a valuation allowance on the full value of ~~total~~the ~~gross~~net ~~unrecognized~~deferred tax ~~benefits~~assets atin ~~December~~the ~~31,~~United ~~2024~~States. The ~~and~~company’s ~~2023,~~deferred ~~respectively~~tax ~~that,~~assets ifgenerated ~~recognized,~~by ~~would~~net ~~favorably~~operating ~~affect~~losses ~~the effective~~have ~~income~~an ~~tax~~unlimited ~~rate~~life inand ~~any~~R&D ~~future~~credit ~~periods~~carryforwards have a twenty-year life. We ~~are~~After ~~not~~weighing ~~aware~~all ofavailable ~~any~~positive ~~events~~and negative evidence, as described above, management determined that ~~could~~it ~~occur~~was ~~within~~no ~~the~~longer ~~next~~more ~~twelve~~likely ~~months~~than not that ~~could~~TransAct ~~cause~~will realize the tax benefit of these deferred tax assets. This was mainly driven by a ~~significant~~cumulative ~~change~~taxable inloss over the ~~total~~three ~~amount~~preceding fiscal years (2022 through 2024) combined with a near term outlook of ~~unrecognized~~future ~~tax~~taxable ~~benefits~~losses (a taxable loss was generated in 2025 as well). AThe ~~tabular~~need ~~reconciliation~~for ofthis ~~the~~valuation allowance ~~gross~~ will ~~amounts~~be ofassessed ~~unrecognized~~on ~~tax~~a ~~benefits~~quarterly atbasis ~~the~~in ~~beginning~~future periods and, ~~end~~as a result, a portion, or all of the ~~year~~allowance, ismay asbe ~~follows:~~reversed based on changes in facts and circumstances.

	December 31,
(In thousands)	2024			2023
Balance, beginning of period	$	197		$	142
Tax positions taken during the current period		31			83
Reductions for tax positions in prior years		(25	)		–
Lapse of statute of limitations		–			(28	)
Balance, end of period	$	203		$	197

Differences between the U.S. statutory federal income tax rate and our effective income tax rate are analyzed below:

	2025					2024
(Dollars in thousands)	$			%		$			%
Loss before income taxes	$	(1,084	)			$	(3,568	)

U.S. Federal Statutory Tax Rate		(228	)	21.0	%		(749	)	21.0	%
Current State and Local Income Taxes, net of Federal Income Tax Effect		57		(5.3	%)		(36	)	1.0	%

Foreign Tax Effects
United Kingdom – statutory rate differences		(1	)	–			17		(0.5	%)
Macau – change in valuation allowance		68		(6.3	%)		–		–

Effect of changes in Tax Laws or Rates Enacted in the Current Period		–		–			–		–

Effect of Cross-Border Tax Laws		–		–			–		–

Tax Credits		(313	)	28.9	%		(313	)	8.8	%

Nontaxable or Nondeductible Items
Share based payment awards		36		(3.3	%)		27		(0.8	%)
Stock Option cancellations		56		(5.2	%)		74		(2.1	%)
Meals and entertainment		12		(1.1	%)		–		–

Changes in Valuation Allowance		450		(41.5	%)		7,384		(206.9	%)

Other Adjustments
Resolution of uncertain tax positions		(16	)	1.5	%		–		–
Net operating losses		31		(2.8	%)		–		–
Research and development credit carryforward		–		–			(99	)	2.7	%
Other		4		(0.3	%)		(10	)	0.4	%

Effective Tax Rate	$	156		(14.4	%)	$	6,295		(176.4	%)

We had $187 and $203 thousand of total gross unrecognized tax benefits at December 31, 2025 and 2024, respectively that, if recognized, would favorably affect the effective income tax rate in any future periods. We are not aware of any events that could occur within the next twelve months that could cause a significant change in the total amount of unrecognized tax benefits. A tabular reconciliation of the gross amounts of unrecognized tax benefits at the beginning and end of the year is as follows:

	December 31,
(In thousands)	2025			2024
Balance, beginning of period	$	203		$	197
Tax positions taken during the current period		25			31
Reductions for tax positions in prior years		(41	)		(25	)
Balance, end of period	$	187		$	203

We recognize interest and penalties related to uncertain tax positions in the income tax provision.

We are subject to U.S. federal income tax as well as income tax of certain state and foreign jurisdictions. We have substantially concluded all U.S. federal income tax, state and local, and foreign tax matters through ~~2019~~2021. However, our federal tax returns for the years ~~2021~~2022 through ~~2024~~2025 remain open to examination. Various state and foreign tax jurisdiction tax years remain open to examination as as well, though we believe that any additional assessment would be immaterial to the Consolidated Financial Statements.

F-21

Index

12. Earnings per share

Earnings per share was computed as follows (in thousands, except per share amounts):

	Years Ended December 31,
	2024			2023
	2025			2024
Net (loss) income	$	(9,863	)	$	4,748
Net loss	$	(1,240	)	$	(9,863	)
Shares:
Basic: Weighted average common shares outstanding		910,~~997~~087			9,~~951~~997
Add: Dilutive effect of outstanding equity awards as determined by the treasury stock method		–			70–
Diluted: Weighted average common and common equivalent shares outstanding		910,~~997~~087			109,~~021~~997
Net (loss) income per common share:
Net loss per common share:
Basic	$	(0.9912	)	$	(0.4899	)
Diluted		(0.9912	)		(0.4799	)

The computation of diluted earnings per share excludes the effect of the potential exercise of stock awards, including stock options, restricted stock units and performance stock awards, when the average market price of the common stock is lower than the exercise price of the related stock award during the period. These outstanding stock awards are not included in the computation of ~~diluted~~ diluted earnings per share because the effect would be anti-dilutive. Furthermore, in periods when a net loss is reported, such as in 2025 and 2024, basic and diluted net loss per common share are calculated using the same method. ~~Anti-dilutive~~There ~~option awards excluded from the computation of earnings per dilutive share~~ were 1.42 million and 1.18 million ~~at December 31, 2024 and 2023, respectively. Anti-dilutive restricted stock awards excluded from the computation~~ of ~~earnings per dilutive share were 0.3 million and zero at December 31, 2024~~ ~~and 2023, respectively. Anti~~ anti-dilutive ~~performance~~ stock awards excluded from the computation of earnings per ~~dilutive~~ share ~~were~~for ~~0.1 million~~the ~~and~~years ~~zero~~ended at December 31, ~~2024~~2025 and ~~2023~~2024, respectively.

F-24

Index

13. Stock repurchase program

We use the cost method to account for treasury stock purchases, under which the price paid for the stock is charged to the treasury stock account. Repurchases of our common stock are accounted for as of the settlement date. During ~~2024~~2025 and ~~2023~~2024, we did not repurchase any shares of our common stock. From January 1, 2005 through December 31, 2019, we repurchased a total of 4,044,842 shares of common stock for $32.1 million, at an average price of $7.94 per share.

14. Geographic area information

Information regarding our operations by geographic area is contained in the following table. These amounts in the geographic area table are based on the location of the customer and asset.

	Years Ended December 31,
(In thousands)	~~2024~~2025		~~2023~~2024
Net sales:
United States	$	3342,~~485~~115	$	5833,~~060~~485
International		9,~~899~~365		149,~~571~~899
Total	$	4351,~~384~~480	$	7243,~~631~~384
Fixed assets, net:
United States	$	~~831~~553	$	~~945~~831
International		~~987~~690		~~1,476~~987
Total	$	1,~~818~~243	$	21,~~421~~818

Sales to international customers were 2318% and 2023% of total sales in ~~2024~~2025 and ~~2023~~2024, respectively. Sales to Europe represented 5559% and 6455%, sales to the Pacific Rim (which includes Australia and Asia) represented 3428% and 2934%, and sales to Canada represented 1013% and 410% of total international sales in ~~2024~~2025 and ~~2023~~2024, respectively. International long-lived assets consist of net fixed assets located at our foreign subsidiary in the UK, as well as our contract manufacturer in Thailand.

15. Leases

Operating lease expense was $1.0 million and $1.10 million for the years ended December 31, ~~2024~~2025 and ~~2023~~2024, respectively, and is reported as “Cost of sales,” “Engineering, design and product development expense,” “Selling and marketing expense,” and “General and administrative expense” in the Consolidated Statements of Operations. Operating costs include short-term lease costs.

On November 3, 2025, the Company entered into a third amendment to its corporate headquarters lease in Hamden, Connecticut, extending the lease term from November 1, 2025 through December 31, 2029 and reducing the area of the leased premises from approximately 11,000 square feet to 3,630 square feet.

F-22

Index

The following information represents supplemental disclosure for the statement of cash flows related to operating leases (in thousands):

	Years Ended December 31,
	2024		2023
	2025		2024
Operating cash outflows from leases	$	1,~~022~~073	$	1,~~013~~022

The following summarizes additional information related to our leases:

	Years Ended December 31,
	2024			2023
	2025			2024
Weighted average remaining lease term (in years)		1.2.3			1.72
Weighted average discount rate		79.71	%		47.47	%

F-25

Index

The maturity of the Company’s operating lease liabilities are as follows (in thousands):

	December 31, 2024
	December 31, 2025
2025	$	1,014
2026	$	376
2026		237
2027		82
Total undiscounted lease payments		1,251
2028		82
Less imputed interest		65
Thereafter		82
Total lease liabilities	$	1,186
Total undiscounted lease payments		622
Less imputed interest		61
Total lease liabilities	$	561

For details regarding the new lease agreement for a new facility in Las Vegas, Nevada, see Note 18 – Subsequent events.

16. Quarterly results of operations (unaudited)

Our quarterly results of operations for ~~2024~~2025 and ~~2023~~2024 are as follows:

	Quarter Ended
(In thousands, except per share amounts)	March 31			June 30			September 30			December 31
2025:
Net sales	$	13,053		$	13,798		$	13,176		$	11,453
Gross profit		6,359			6,652			6,556			5,448
Net income (loss)		19			(143	)		15			(1,131	)
Net income (loss) per common share:
Basic		0.00			(0.01	)		0.00			(0.11	)
Diluted		0.00			(0.01	)		0.00			(0.11	)
2024:
Net sales	$	10,687		$	11,599		$	10,867		$	10,231
Gross profit		5,624			6,110			5,227			4,521
Net loss		(1,036	)		(319	)		(551	)		(7,957	)
Net loss per common share:
Basic		(0.10	)		(0.03	)		(0.06	)		(0.79	)
Diluted		(0.10	)		(0.03	)		(0.06	)		(0.79	)
2023:
Net sales	$	22,270		$	19,906		$	17,190		$	13,265
Gross profit		12,255			10,858			8,916			6,371
Net income (loss)		3,139			765			906			(62	)
Net income (loss) per common share:
Basic		0.32			0.08			0.09			(0.01	)
Diluted		0.31			0.08			0.09			(0.01	)

F-23

Index

17. Related party transactions

One of the Company’s directors serves as President and Chief Executive Officer of The One Group Hospitality, Inc. The Company sold various food service technology products to The One Group Hospitality, Inc. on an arms’ length basis totaling $~~117~~161 thousand and $~~246~~117 thousand in ~~2024~~2025 and ~~2023~~2024, respectively. The Company’s accounts receivable from The One Group Hospitality, Inc. amounted to $530 thousand and $345 thousand at December 31, ~~2024~~2025 and ~~2023~~2024, respectively.

18. Subsequent events

~~The~~On ~~Company~~February ~~has~~9, ~~evaluated~~2026, ~~all~~we ~~events~~entered orinto ~~transactions~~a ~~that~~new ~~occurred~~lease upagreement tofor ~~the~~a ~~date~~new ~~the~~facility ~~consolidated~~in ~~financial~~Las ~~statements~~Vegas, ~~were~~Nevada. ~~available~~This tonew ~~issue~~lease agreement replaces an existing Las Vegas lease agreement (and facility) which expired on February 28, 2026. ~~Based~~ ~~upon~~We will continue to use this ~~review, the~~new ~~Company~~Las ~~did~~Vegas ~~not~~leased ~~identify~~facility ~~any~~for ~~subsequent~~software ~~events~~design ~~that~~and ~~would~~development, ~~have~~assembly, ~~required~~and ~~adjustment~~services. orThis ~~disclosure~~new inlease ~~the~~is ~~consolidated~~for ~~financial~~9,427 ~~statements~~square feet and expires on June 30, 2031.

~~F-26~~The Company has evaluated all other events or transactions that occurred up to the date the consolidated financial statements were available to issue. Based upon this review, the Company did not identify any subsequent events that would have required adjustment or disclosure in the consolidated financial statements.

F-24

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