UNITED STATES SECURITIES AND EXCHANGE COMMISSION

SECURITIES AND EXCHANGE COMMISSION

Washington D.C. 20549

FORM 8-K

CURRENT REPORT Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

~~Pursuant~~Date toof ~~Section 13~~Report ~~or 15~~(d)Date of ~~the Securities~~earliest ~~Exchange~~event ~~Act~~reported): ofJuly 13, ~~1934~~2005

Date of Report (Date of earliest event reported): June 23, 2005

Knova Software, Inc.

(Exact name of registrant as specified in its charter)


Delaware	000-30277	25-1647861

(State or other jurisdiction of incorporation)	(Commission File Number)	(I.R.S. Employer Identification No.)


10201 Torre Avenue, Suite 350 Cupertino, CA		95014

(Address of principal executive offices)		(Zip Code)

Registrant’s telephone number, including area code: (408) 863-5800

ServiceWare Technologies, Inc.

(Former name or former address, if changed since last report.)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

o Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Section 17. ~~Registrant’s Business and Operations~~Regulation FD.

Item 1 7.01 ~~Entry~~Regulation ~~into~~FD ~~a Material Definitive Agreement~~Disclosure.

~~On June 23, 2005,~~ Knova Software, Inc. (~~the~~ “~~Company~~Knova”) ~~entered~~is ~~into~~furnishing ~~an Employment Agreement with Thomas J. Muise~~ under ~~which Mr.~~Item ~~Muise~~7.01 isof tothis ~~serve~~Current asReport ~~chief~~on ~~financial~~Form ~~officer~~8-K of the ~~Company. Under~~ ~~the~~information ~~provisions~~included ofas ~~Mr.~~Exhibit ~~Muise’s employment agreement, Mr~~99. ~~Muise~~1 ~~is entitled~~ to athis ~~base salary of $175,000 per year with a target bonus of $52,500 per year~~report. InThe ~~addition,~~Exhibit ~~Mr. Muise~~contains ~~has~~certain ~~been~~information ~~granted~~about ~~options to purchase 88~~Knova,~~000~~ ~~shares~~the ofservice ~~stock~~resolution ~~with~~management ~~vesting~~industry ~~25% after one year~~ and ~~monthly~~its ~~thereafter over~~market ~~36 months~~opportunity. ~~Mr. Muise~~This isinformation ~~also entitled to participate in all of the Company’s standard benefit~~is ~~plans.~~being ~~The~~presented ~~employment agreement provides for employment~~ at ~~will.~~meetings ~~Under~~with ~~his~~investors ~~employment agreement, Mr. Muise is entitled to severance pay for six months~~ or ~~until he obtains other full-time employment, whichever comes first, if his employment~~ is ~~terminated~~otherwise bybeing ~~the~~made ~~Company~~available ~~without~~to ~~cause or~~interested ~~by Mr~~parties. ~~Muise for good reason.~~

The information in this Current Report on Form 8-K, including the information set forth in the Exhibits, is furnished pursuant to Item 17.0201 ~~Termination~~of Form 8-K and shall not be deemed to be “filed” for the purposes of aSection 18 ~~Material~~of ~~Definitive~~the ~~Agreement~~Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section. As such, this information shall not be incorporated by reference into any of Knova’s reports or other filings made with the Securities and Exchange Commission.

~~The~~Under ~~Company~~the ~~and~~safe ~~Scott~~harbor ~~Schwartzman~~provisions ~~have~~of ~~agreed~~the toPrivate ~~terminate~~Securities ~~his~~Litigation ~~employment~~Reform ~~relationship~~Act ~~with~~of ~~the~~1995, ~~Company~~information ~~effective~~contained asin ofthe ~~June 30,~~Exhibit ~~2005.~~that ~~Mr. Schwartzman~~does ~~had~~not ~~served~~constitute ashistorical ~~the~~facts, ~~Company’s~~including ~~chief operating~~those ~~officer~~statements ~~and~~that ~~interim~~refer ~~chief~~to ~~financial~~Knova’s ~~officer.~~plans, ~~His~~prospects, ~~chief~~expectations, ~~financial~~strategies, ~~officer~~intentions, ~~duties~~hopes ~~will be assumed by~~and ~~Thomas~~beliefs ~~J. Muise~~ and ~~his~~the ~~chief~~expected ~~operating~~benefits ~~officer~~of ~~duties~~the ~~will~~use beof ~~assumed by the Company~~Knova’s ~~chief executive officer~~products, ~~Bruce~~are ~~Armstrong.~~forward-looking Mrstatements. ~~Schwartzman’s severance benefits will be governed by the~~ ~~terms~~These offorward-looking ~~his~~statements ~~employment~~are ~~agreement~~not ~~with~~historical ~~the~~facts ~~Company~~and asare ~~currently~~only inestimates ~~effect~~or predictions.

~~Section 5~~Important ~~Corporate~~risk ~~Governance~~factors affecting Knova’s business generally may be found in our periodic reports and ~~Management~~registration statements filed with the Securities and Exchange Commission at www.sec.gov. Knova does not undertake any obligation to update any of the forward-looking statements after the date of this Form 8-K.

~~Item~~Section 59.02 ~~Departure~~Financial ofStatements ~~Directors~~and ~~or Principal Officers; Election of Directors; Appointment of Principal Officers~~Exhibits.

~~Effective~~Item ~~as of June 23, 2005, Thomas J~~9.01 ~~Muise,~~Financial ~~who~~Statements isand ~~age 46, has been elected to serve as chief financial officer of the Company~~Exhibits.

~~Mr.~~ (c) ~~Muise was self-employed as a CFO consultant from October 2003 until June 2005. From February~~Exhibits ~~2001 until September 2003, Mr. Muise was chief financial officer and vice president of operations~~ of Embrace Networks, an enterprise software platform provider. From December 1999 until January 2001, he served as chief financial officer and vice president of finance of Solopoint, a provider of marketing technologies and communications services for the broadband market. Mr. Muise served as senior director, corporate financial planning, analysis and systems for Synopsys, a supplier of electronic design automation, from 1998 to 1999 and served in various finance positions for Tandem Computers, from 1986 to 1998, last serving as director of finance, nonstop software business unit from 1996 to 1998. Mr. Muise has not been a party to, or had a material interest in, any transaction with the Company since January 1, 2004 nor is there any currently proposed transaction.


Exhibit No.		Description of Document
99.1		Investor Presentation

~~The terms of Mr. Muise’s employment agreement with the Company are described in Item 1.01 above.~~2

~~In connection with the employment of Mr. Muise, Scott Schwartzman stepped down as interim chief~~SIGNATURE ~~financial officer as of June 23, 2005. Mr. Schwartzman has also resigned from the Company and his~~ ~~position of chief operating officer effective as of June 30, 2005. Mr. Schwartzman has agreed to~~ ~~be available to the Company during a transition period.~~

~~SIGNATURE~~ Pursuant to the requirements of the Securities Exchange Act of 1934, Knova Software, Inc. has duly caused this Report to be signed on its behalf by the undersigned hereunto duly authorized.

Pursuant to the requirements of the Securities Exchange Act of 1934, Knova Software, Inc. has duly caused this Report to be signed on its behalf by the undersigned hereunto duly authorized.


Date: July 13, 2005	KNOVA SOFTWARE, INC.
	By:	/s/ Frank Lauletta
		Name:	Frank Lauletta
		Title:	Secretary and General Counsel

Date: June 23, 2005	KNOVA SOFTWARE, INC.
	By:	/s/ Bruce Armstrong
	Name:	Bruce Armstrong
	Title:	President and Chief Executive Officer

3EXHIBIT INDEX


Exhibit No.		Description of Document
99.1		Investor Presentation

Filing Compare · KNOVA SOFTWARE, INC.