UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

x QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarter ended ~~June~~September 30, 2020

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from _________ to _________

Commission file number 001-19292

BLUEGREEN VACATIONS CORPORATION

(Exact name of registrant as specified in its charter)


	Florida		03-0300793
	(State or other jurisdiction of		(I.R.S. Employer
	incorporation or organization)		Identification No.)

4960 Conference Way North, Suite 100, Boca Raton, Florida 33431

(Address of principal executive offices) (Zip Code)

Registrant’s telephone number, including area code: (561) 912-8000

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol(s)

Name of each exchange on which

registered

Common Stock, $0.01 par value

BXG

New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No ¨

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.


Large accelerated filer ¨	Accelerated filer x
Non-accelerated filer ¨	Smaller reporting company ¨
	Emerging growth company x

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. x

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ¨ No x

As of ~~August~~November 35, 2020, there were 72,484,293 shares of the registrant’s common stock, $.01 par value, outstanding.

BLUEGREEN VACATIONS CORPORATION

FORM 10-Q TABLE OF CONTENTS

		Page
PART I
Item 1.	Financial Statements (Unaudited)	3
	Consolidated Balance Sheets (Unaudited)	3
	Consolidated Statements of Operations and Comprehensive Income (Unaudited)	4
	Consolidated Statements of Shareholders’ Equity (Unaudited)	6
	Consolidated Statements of Cash Flows (Unaudited)	7
	Notes to Consolidated Financial Statements (Unaudited)	9
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	2831
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	5255
Item 4.	Controls and Procedures	5255
PART II
Item 1.	Legal Proceedings	5356
Item 1A.	Risk Factors	5356
Item 6.	Exhibits	5558
SIGNATURES		5659

‎

PART I - FINANCIAL INFORMATION

Item 1. Financial Statements.

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED BALANCE SHEETS (UNAUDITED)

(In thousands, except share and per share data)

	June 30,		December 31,
	September 30,		December 31,
	2020		2019
ASSETS
Cash and cash equivalents	$	~~209~~193,~~427~~103	$	190,009
Restricted cash ($16,372 and $22,534 in VIEs at June 30, 2020
Restricted cash ($15,135 and $22,534 in VIEs at September 30, 2020
and December 31, 2019, respectively)		2435,~~829~~312		49,637
Notes receivable		~~551~~559,~~861~~918		589,198
Less: Allowance for loan losses		(~~147~~149,~~629~~805)		(140,630)
Notes receivable, net ($288,358 and $292,590 in VIEs
Notes receivable, net ($271,539 and $292,590 in VIEs
at June 30, 2020 and December 31, 2019, respectively)		404,232		448,568
at September 30, 2020 and December 31, 2019, respectively)		410,113		448,568
Inventory		350,~~270~~345		346,937
Prepaid expenses		1813,~~823~~577		10,501
Other assets		2837,~~633~~413		52,731
Operating lease assets		2019,~~834~~443		20,858
Intangible assets, net		61,~~473~~452		61,515
Loan to related party		~~80,000~~—		80,000
Property and equipment, net		9593,~~849~~046		99,262
Total assets	$	1,~~294~~213,~~370~~804	$	1,360,018
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities
Accounts payable	$	1217,~~641~~511	$	16,653
Accrued liabilities and other		6792,~~297~~934		103,948
Operating lease liabilities		2220,~~325~~880		22,124
Deferred income		1314,~~783~~635		18,074
Deferred income taxes		8790,~~118~~457		92,504
Receivable-backed notes payable - recourse		7477,~~599~~417		88,569
Receivable-backed notes payable - non-recourse (in VIEs)		~~325~~303,~~206~~301		334,246
Lines-of-credit and notes payable		~~181~~160,~~908~~671		146,160
Junior subordinated debentures		72,~~494~~710		72,081
Total liabilities		~~857~~850,~~371~~516		894,359
Commitments and Contingencies - See Note 9
Shareholders' Equity
Common stock, $0.01 par value, 100,000,000 shares authorized; 72,484,293
shares issued and outstanding at June 30, 2020 and 74,362,693 shares		725		744
shares issued and outstanding at September 30, 2020 and 74,362,693 shares		725		744
issued and outstanding at December 31, 2019
Additional paid-in capital		257,812		269,534
Retained earnings		~~127~~51,~~551~~196		145,847
Total Bluegreen Vacations Corporation shareholders' equity		~~386~~309,~~088~~733		416,125
Non-controlling interest		5053,~~911~~555		49,534
Total shareholders' equity		~~436~~363,~~999~~288		465,659
Total liabilities and shareholders' equity	$	1,~~294~~213,~~370~~804	$	1,360,018

See accompanying Notes to Consolidated Financial Statements - Unaudited
‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

AND COMPREHENSIVE INCOME (UNAUDITED)

(In thousands, except per share data)

	For the Three Months Ended				For the ~~Six~~Nine Months Ended
	June 30,				June 30,
	September 30,				September 30,
	2020		2019		2020		2019
Revenue:
Gross sales of VOIs	$	1071,~~900~~149	$	8082,~~221~~729	$	86157,~~381~~530	$	~~143~~225,~~105~~834
Estimated uncollectible VOI notes receivable		(111,~~846~~884)		(1116,~~919~~411)		(3244,~~199~~083)		(2339,~~072~~483)
Sales of VOIs		959,~~054~~265		6866,~~302~~318		54113,~~182~~447		~~120~~186,~~033~~351
Fee-based sales commission revenue		122,~~135~~119		5560,~~343~~478		4264,~~500~~619		~~100~~161,~~555~~033
Other fee-based services revenue		2627,~~413~~831		3033,~~703~~744		5583,~~727~~558		6094,~~271~~015
Cost reimbursements		1115,~~850~~684		1417,~~007~~883		3046,~~970~~654		3148,~~051~~933
Interest income		2019,~~108~~672		2122,~~875~~081		4161,~~974~~646		4365,~~883~~964
Other income, net		~~273~~—		12,~~993~~146		~~406~~41		24,~~082~~228
Total revenue		68144,~~833~~571		~~192~~202,~~223~~650		~~225~~369,~~759~~965		~~357~~560,~~875~~524
Costs and expenses:
Cost of VOIs sold		13,~~038~~597		103,~~572~~121		58,~~137~~734		1417,~~420~~541
Cost of other fee-based services		1820,~~535~~861		1922,~~049~~872		4061,~~246~~107		4163,~~042~~913
Cost reimbursements		1115,~~850~~684		1417,~~007~~883		3046,~~970~~654		3148,~~051~~933
Selling, general and administrative expenses		4079,~~880~~350		~~148~~118,~~543~~033		~~143~~222,~~077~~427		~~239~~357,~~632~~666
Interest expense		87,~~540~~319		10,~~061~~388		1724,~~358~~677		1929,~~567~~955
Total costs and expenses		80,843		202,232		236,788		345,712
Other expense, net		365		—		—		—
(Loss) Income before non-controlling interest
Total costs and expenses		127,176		172,297		363,599		518,008
and (benefit) provision for income taxes		(12,010)		(10,009)		(11,029)		12,163
Income before non-controlling interest
(Benefit) provision for income taxes		(3,821)		(3,957)		(3,777)		1,346
and provision for income taxes		17,395		30,353		6,366		42,516
Net (loss) income		(8,189)		(6,052)		(7,252)		10,817
Provision for income taxes		4,850		7,778		1,073		9,124
Less: Net income attributable to ‎ non-controlling interest		641		5,131		1,377		6,847
Net income		12,545		22,575		5,293		33,392
Net (loss) income attributable to Bluegreen
Less: Net income attributable to ‎ non-controlling interest		2,644		2,248		4,021		9,095
Vacations Corporation shareholders	$	(8,830)	$	(11,183)	$	(8,629)	$	3,970
Net income attributable to Bluegreen
Comprehensive (loss) income attributable to
Vacations Corporation shareholders	$	9,901	$	20,327	$	1,272	$	24,297
Comprehensive income attributable to
Bluegreen Vacations Corporation
shareholders	$	(89,~~830)~~901	$	~~(11~~20,~~183)~~327	$	(81,~~629)~~272	$	324,~~970~~297

‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

AND COMPREHENSIVE INCOME (UNAUDITED)

(In thousands, except per share data)

	For the Three Months Ended				For the ~~Six~~Nine Months Ended
	June 30,				June 30,
	September 30,				September 30,
	2020		2019		2020		2019
(Loss) Earnings per share attributable to‎ Bluegreen Vacations Corporation‎ shareholders - Basic and diluted	$	(0.12)	$	(0.15)	$	(0.12)	$	0.05
Earnings per share attributable to‎ Bluegreen Vacations Corporation‎ shareholders - Basic and diluted	$	0.14	$	0.27	$	0.02	$	0.33
Weighted average number of common shares‎ outstanding:
Basic and diluted		72,485		74,446		73,~~275~~010		74,446
Cash dividends declared per share	$	—1.19	$	0.17	$	01.1331	$	0.3451

See accompanying Notes to Consolidated Financial Statements - Unaudited
‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED ~~STATEMENT~~STATEMENTS OF SHAREHOLDERS’ EQUITY (UNAUDITED)

(In thousands, except share data)

				Equity Attributable‎to Bluegreen Vacations Corporation‎Shareholders
Common‎Shares‎Issued		Total		Common‎Stock		Additional‎Paid-in-‎Capital		Retained‎Earnings		~~Equity‎~~EquityAttributable ~~Attributable~~ to ‎Non-~~Controlling‎Interest~~ControllingInterest
74,362,693	Balance at December 31, 2019	$	465,659	$	744	$	269,534	$	145,847	$	49,534
—	Net income		937		—		—		201		736
—	Dividends to shareholders		(9,667)		—		—		(9,667)		—
(1,878,400)	Stock repurchase		(11,741)		(19)		(11,722)		—		—
72,484,293	Balance at March 31, 2020		445,188		725		257,812		136,381		50,270
—	Net loss		(8,189)		—		—		(8,830)		641
72,484,293	Balance at June 30, 2020	$	436,999	$	725	$	257,812	$	127,551	$	50,911
—	Net income		12,545		—		—		9,901		2,644
—	Dividends to shareholders		(86,256)		—		—		(86,256)		—
72,484,293	Balance at September 30, 2020	$	363,288	$	725	$	257,812	$	51,196	$	53,555

				Equity Attributable‎to Bluegreen Vacations Corporation‎Shareholders
Common‎Shares‎Issued		Total		Common‎Stock		Additional‎Paid-in-‎Capital		Retained‎Earnings		Equity‎ Attributable to ‎Non-Controlling‎Interest
74,445,923	Balance at December 31, 2018	$	475,365	$	744	$	270,369	$	158,641	$	45,611
—	Net income		16,869		—		—		15,153		1,716
—	Dividends to shareholders		(12,655)		—		—		(12,655)		—
74,445,923	Balance at March 31, 2019		479,579		744		270,369		161,139		47,327
—	Net loss		(6,052)		—		—		(11,183)		5,131
—	Dividends to shareholders		(12,657)		—		—		(12,657)		—
74,445,923	Balance at June 30, 2019	$	460,870	$	744	$	270,369	$	137,299	$	52,458
—	Net income		22,575		—		—		20,327		2,248
—	Dividends to shareholders		(12,655)		—		—		(12,655)		—
74,445,923	Balance at September 30, 2019	$	470,790	$	744	$	270,369	$	144,971	$	54,706

See accompanying Notes to Consolidated Financial Statements - Unaudited

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

(In thousands)

	For the Six Months Ended
	For the Nine Months Ended
	June 30,
	September 30,
	2020		2019
Operating activities:
Net (loss) income	$	(7,252)	$	10,817
Net income	$	5,293	$	33,392
Adjustments to reconcile net income to net cash provided
by operating activities:
Depreciation and amortization		914,~~535~~307		914,~~056~~069
Loss (gain) on disposal of property and equipment		43326		(1,~~945~~926)
Provision for loan losses		3244,~~199~~083		2339,~~072~~483
Benefit for deferred income taxes		(52,~~386~~047)		(106,~~041~~563)
Changes in operating assets and liabilities:
Notes receivable		12(5,~~137~~628)		(2446,~~905~~205)
Prepaid expenses and other assets		1512,~~783~~473		(1110,~~528~~586)
Inventory		(3,~~333~~408)		(812,~~071~~672)
Accounts payable, accrued liabilities and other, and
deferred income		(4413,~~729~~424)		2541,~~157~~333
Net cash provided by operating activities		851,~~997~~975		1150,~~612~~325
Investing activities:
Purchases of property and equipment		(45,~~542~~895)		(1418,~~516~~502)
Proceeds from sale of property and equipment		~~165~~167		13,~~820~~249
Net cash used in investing activities		(4,377)		(12,696)
Proceeds from repayment of related party loan		80,000		—
Net cash provided by (used in) investing activities		74,272		(15,253)
Financing activities:
Proceeds from borrowings collateralized
by notes receivable		4253,~~418~~780		4579,~~095~~168
Payments on borrowings collateralized by notes receivable		(6696,~~115~~863)		(66102,~~769~~631)
Proceeds from borrowings collateralized
by line-of-credit facilities and notes payable		80,000		20,386
Payments under line-of-credit facilities and notes payable		(4465,~~324~~597)		(1735,~~407~~731)
Payments of debt issuance costs		(~~581~~1,134)		(~~132~~255)
Repurchase and retirement of common stock		(11,741)		—
Dividends paid		(995,~~667~~923)		(2537,~~312~~967)
Net cash used in financing activities		(10137,~~010~~478)		(4477,~~139~~030)
Net decrease in cash and cash equivalents
Net decrease in cash, cash equivalents and
and restricted cash		(5,390)		(45,223)
restricted cash		(11,231)		(41,958)
Cash, cash equivalents and restricted cash at beginning of period		239,646		273,134
Cash, cash equivalents and restricted cash at end of period	$	~~234~~228,~~256~~415	$	~~227~~231,~~911~~176

‎

BLUEGREEN VACATIONS CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

(In thousands)

	For the Six Months Ended
	For the Nine Months Ended
	June 30,
	September 30,
	2020		2019
Supplemental schedule of operating cash flow information:
Interest paid, net of amounts capitalized	$	1622,~~423~~912	$	1626,~~871~~067
Income taxes paid	$	~~241~~400	$	1415,~~357~~200

See accompanying Notes to Consolidated Financial Statements - Unaudited

‎

BLUEGREEN VACATIONS CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - UNAUDITED

1. Organization and Basis of Financial Statement Presentation

Bluegreen Vacations Corporation is referred to in this report together with its consolidated subsidiaries as “Bluegreen Vacations”, “Bluegreen”, “the Company”, “we”, “us” and “our”. Bluegreen has prepared the accompanying unaudited consolidated financial statements in accordance with generally accepted accounting principles in the United States of America (“GAAP”) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements.

In our opinion, the financial information furnished herein reflects all adjustments consisting of normal recurring items necessary for a fair presentation of our financial position, results of operations, and cash flows for the interim periods reported in this Quarterly Report on Form 10-Q. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported and, accordingly, actual results could differ from those estimates. Due to the unprecedented impact and ~~potential~~uncertainties ~~current~~related ~~and~~to ~~future impact of the~~ Coronavirus Disease 2019 (“COVID-19”) pandemic, including its potential future impact and other factors, the results of operations for the three and ~~six~~nine months ended ~~June~~September 30, 2020 are not necessarily indicative of the results to be expected for the year ending December 31, 2020 or any other future interim or annual periods. The accompanying financial statements should be read in conjunction with our audited consolidated financial statements and notes thereto as of and for the year ended December 31, 2019, included in our Annual Report on Form 10-K filed with the SEC on March 12, 2020 (the “2019 Annual Report on Form 10-K”).

Our Business

We are a leading vacation ownership company that markets and sells vacation ownership interests (“VOIs”) and manages resorts in popular leisure and urban destinations. Our resort network includes 45 Club Resorts (resorts in which owners in the Bluegreen Vacation Club (“Vacation Club”) have the right to use most of the units in connection with their VOI ownership) and 23 Club Associate Resorts (resorts in which owners in our Vacation Club have the right to use a limited number of units in connection with their VOI ownership). Our Club Resorts and Club Associate Resorts are primarily located in high-volume, “drive-to” vacation locations, including Orlando, Las Vegas, Myrtle Beach, Charleston and New Orleans, among others. Through our points-based system, the approximately ~~219~~218,000 owners in our Vacation Club have the flexibility, subject to ~~stay~~availability, atto ~~units~~stay ~~available~~ at ~~any of~~ our resorts and have access to ~~almost~~nearly 11,~~400~~300 other hotels and resorts through partnerships and exchange networks. The resorts in which we market, sell or manage VOIs were either developed or acquired by us, or were developed and are owned by third parties. We earn fees for providing sales and marketing services to third party developers. We also earn fees for providing management services to the Vacation Club and homeowners’ associations (“HOAs”), mortgage servicing, VOI title services, reservation services, and construction design and development services. In addition, we provide financing to qualified VOI purchasers, which has historically generated significant interest income.

While we currently intend to increase our focus on sales of developed VOIs, we derive a significant portion of our revenue from our capital-light business model, which utilizes our expertise and infrastructure to generate both VOI sales and recurring revenue from third parties without the significant capital investment generally associated with the development and acquisition of resorts. Our capital-light business activities include sales of VOIs owned by third-party developers pursuant to which we are paid a commission (“fee-based sales”) and sales of VOIs that we purchase under just-in-time (“JIT”) arrangements with third-party developers or from secondary market sources. In addition, as described above, we provide other fee-based services, including resort management, mortgage servicing, title services and construction management, and generate income through financing provided to qualified VOI purchasers in connection with VOI sales.

~~All~~Our ~~of our~~ operations and activities have been materially adversely impacted by the COVID-19 pandemic as discussed further ~~herein~~below.

Impact of the COVID-9 Pandemic

The COVID-19 pandemic has caused and continues to cause, an unprecedented disruption in the U.S. economy and the travel, hospitality and vacation ownership industries due to, among other things, resort closures, travel restrictions and restrictions on business operations including government guidance with respect to travel, public accommodations, social gatherings and

~~related~~Controlling matters. The disruptions arising from the pandemic had a significant adverse impact on our financial condition and operations during the three and six months ended June 30, 2020. The duration and severity of the pandemic and related disruptions, as well as the adverse impact on the economic and market conditions, are uncertain; however, given the nature of these circumstances, the adverse impact of the pandemic on our consolidated results of operations, cash flows and financial condition in 2020 has been, and is expected to continue to be, material. Furthermore, the duration and the severity of the effects of the pandemic are uncertain and we cannot predict if or when our industry will return to pre-pandemic levels. Shareholder

OnBluegreen ~~March~~Vacations ~~23,~~Holding ~~2020~~Corporation we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of our Club and Club Associate Resorts were closed in accordance with government mandates and advisories. Beginning mid-May 2020, we started the process of recommencing our sales and marketing operations and our closed resorts began to welcome guests as government mandates were lifted. By June 30, 2020, 64 Bass Pro Shops and Cabela’s stores (~~out of the 89 that were open in March 2020~~“BVH”) ~~were open~~, weformerly ~~reactivated~~BBX ~~our~~Capital ~~Choice Hotels call transfer program~~Corporation, ~~virtually~~owns ~~all~~approximately of93% ~~our resorts were open, and 21~~ of our 26issued ~~VOI sales centers were open for sales to existing owners~~ and ~~one~~outstanding ~~sale~~common ~~center was selling to new prospects~~stock. As of July 31, 2020, 23 VOI sales centers were open for sales to existing owners, 17 of which were open for sales to new prospects. System-wide sales of VOIs were $30.9 million in July 2020. In addition, as of July 31, 2020, we were marketing vacation packages at 85 Bass Pro and Cabela’s stores. However, increased COVID-19 cases in certain markets in July resulted in increases in cancelations of marketing guest stays (and consequently, new owner prospects) and it is impossible to predict whether this trend will continue or worsen or the extent of the adverse impact this may have on Bluegreen.

As a result of the effect of the pandemic, we implemented several cost mitigating activities beginning in March 2020, including reductions in workforce of over 1,600 positions and the placement of another approximate 3,200 of our associates on temporary furlough or reduced work hours. As of June 30, 2020, approximately 2,300 associates had returned to work on a full-time basis. In July 2020, approximately 600 additional associates returned to work on a full-time basis for a total of approximately 4,250 full-time associates as of July 31, 2020 compared to approximately 6,050 full-time associates as of July 31, 2019. However, as a result of the slowdown discussed above or otherwise, additional employees may be terminated or furloughed in the future. As a result of the effect of the COVID-19 pandemic, during the three and six months ended June 30, 2020, we incurred $2.2 million and $6.7 million in severance, respectively, and $10.7 million and $11.6 million, respectively, of payroll and payroll benefit expense relating to employees on temporary furlough or reduced work hours. These payments and expenses are included in selling, general and administrative expenses in our unaudited consolidated statement of operations for the three and six months ended June 30, 2020. Also, in March 2020 we drew down $60 million under our lines-of-credit and pledged or sold receivables under our various receivable backed facilities to increase our cash position. In June 2020, we repaid $40 million under our syndicated line-of-credit and amended the agreements to modify the definition of certain customary covenants. We also suspended our regular quarterly cash dividends on our common stock. As of June 30, 2020, our unrestricted cash balance was $209.4 million.

Principles of Consolidation and Basis of Presentation

Our unaudited consolidated financial statements include the accounts of all of our wholly-owned subsidiaries, entities in which we hold a controlling financial interest, including Bluegreen/Big Cedar Vacations, LLC (a joint venture in which we are deemed to hold a controlling financial interest based on our 51% equity interest, our active role as the day-to-day manager of its activities, and our majority voting control of its management committee, (“Bluegreen/Big Cedar Vacations”), and variable interest entities (sometimes referred to herein as “VIEs”) of which we are the primary beneficiary, as defined by Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Consolidation (Topic 810). We do not consolidate the statutory business trusts formed by us to issue trust preferred securities as these entities represent VIEs in which we are not the primary beneficiary. The statutory business trusts are accounted for under the equity method of accounting. All significant intercompany balances and transactions have been eliminated in consolidation.

~~Use~~Our financial statements are prepared in conformity with GAAP, which requires us to make estimates based on assumptions about current and, for some estimates, future economic and market conditions which affect reported amounts and related disclosures in our financial statements. Although our current estimates contemplate current and expected future conditions, as applicable, actual conditions could differ from our expectations, which could materially affect our results of ~~Estimates~~operations and financial position. In particular, a number of estimates have been and will continue to be affected by the ongoing COVID-19 pandemic. The severity, magnitude and duration, as well as the economic consequences of the COVID-19 pandemic, are uncertain, rapidly changing and difficult to predict. As a result, our accounting estimates and assumptions may change over time in response to the impact of COVID-19. Such changes could result in, among other adjustments, future impairments of intangibles and long-lived assets, incremental credit losses on VOI notes receivable, a decrease in the carrying amount of our tax assets, or an increase in other obligations as of the time of a relevant measurement event.

~~Our~~Certain ~~financial~~amounts ~~statements~~for ~~are~~prior ~~prepared~~periods inhave ~~conformity~~been ~~with~~reclassified ~~GAAP,~~to ~~which~~conform ~~requires us~~ to ~~make~~the ~~estimates~~presentation ~~based~~in onthe ~~assumptions about~~ current ~~and,~~period. ~~for~~The ~~some~~reclassification ~~estimates,~~had ~~future~~no ~~economic~~impact ~~and~~on ~~market conditions which affect reported amounts and related disclosures in~~ our ~~financial~~ statements. ~~Although~~of ~~our~~operations ~~current estimates contemplate current~~ and ~~expected~~comprehensive ~~future~~income ~~conditions,~~or asstatements ~~applicable,~~of itcash ~~is reasonably possible that actual conditions could differ from our expectations, which could materially affect~~ flows.

Impact of the COVID-19 Pandemic

The COVID-19 pandemic resulted in an unprecedented disruption in the U.S. economy and the travel, hospitality and vacation ownership industries due to, among other things, resort closures, travel restrictions and restrictions on business operations, including government guidance and restrictions with respect to travel, public accommodations, social gatherings and related matters. On March 23, 2020 we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of our Club and Club Associate Resorts were closed in accordance with government mandates and advisories. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations and our closed resorts began to welcome guests as government mandates were lifted. By September 30, 2020, we recommenced marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our Choice Hotels call transfer program, all of our resorts were open, and all but one of our VOI sales centers were open. Resort occupancy for the third quarter of 2020 was approximately 70%. Additionally, in October 2020, we recommenced marketing activities at one additional Bass Bro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores. However, there is no assurance that our marketing operations at Bass Pro or Cabela’s stores, or our VOI sales centers will remain open, including in the event of an increase in COVID-19 cases.

~~our~~million, ~~results~~respectively, of ~~operations~~payroll and ~~financial~~payroll ~~position.~~benefit Inexpense ~~particular,~~relating ~~a number of estimates have been and will continue~~ to beemployees ~~affected~~on bytemporary ~~the~~furlough ~~ongoing~~or ~~COVID-19~~reduced ~~pandemic~~work hours. ~~The~~These ~~severity,~~payments ~~magnitude~~ and ~~duration,~~expenses ~~as well as the economic consequences of the COVID-19 pandemic,~~ are ~~uncertain,~~included ~~rapidly~~in ~~changing and difficult to predict. As a result~~selling, ~~our~~general ~~accounting estimates~~ and ~~assumptions~~administrative ~~may~~expenses ~~change over time~~ in ~~response~~our tounaudited ~~the~~consolidated ~~impact~~statements of ~~COVID-19.~~operations ~~Such~~and ~~changes~~comprehensive ~~could~~income ~~result~~for ~~in,~~the ~~among~~three ~~other adjustments, future impairments of intangibles~~ and ~~long-lived~~nine ~~assets,~~months ~~incremental~~ended ~~credit~~September ~~losses on VOI notes receivable~~30, ~~a decrease in the carrying amount of our tax assets, or an increase in other obligations as of the time of a relevant measurement event~~2020.

~~Reclassification~~The Coronavirus Aid, Relief, and Economic Securities Act (“CARES Act”) was signed into law on March 27, 2020 in response to the COVID-19 pandemic. As of ~~Prior~~September ~~Period~~30, ~~Presentation~~2020, we evaluated the income tax provisions of the CARES Act and determined they would have no significant effect on either our September 30, 2020 income tax rate or the computation of our estimated effective tax rate for the year ended December 31, 2020. However, we have taken advantage of the deferral of the employer portion of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. During the nine months ended September 30, 2020, we recorded a tax withholding deferral of $5.0 million which is included in accrued liabilities and other in our unaudited consolidated balance sheet as of September 30, 2020, and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the nine months ended September 30, 2020.

~~Certain~~As ~~prior~~a precautionary measure to provide additional liquidity if needed, in March 2020, we drew down $60.0 million under our lines-of-credit and pledged or sold receivables under certain of our receivable backed facilities to increase our cash position. As of September 30, 2020, we repaid the $60.0 million borrowed under our lines-of-credit. While we paid a special cash dividend of $1.19 per share during August 2020, there is no assurance that we will recommence paying regular dividends or pay any other special dividends in the future. During the second quarter of 2020, we suspended our regular quarterly cash dividends on our common stock. Also, in June 2020, we amended our Liberty Bank Facility to extend the advance period ~~balances~~and ~~were~~maturity ~~reclassified~~date, reduced the outstanding borrowings from $50.0 million to ~~conform~~$40.0 million, decreased the advance rate from 85% for qualified confirming receivables to ~~current~~80% by September 2020 and, commencing July 1, 2020, changed the interest rate from the Prime Rate with a floor of 4.00% to the Prime Rate minus 0.10% with a floor of 3.40%. In September 2020, we amended our NBA Receivables Facility to extend the advance period ~~presentation~~and maturity date, decreased the advance rate from 85% for qualified receivables to 80%, and changed the interest rate from one month LIBOR plus 2.75% (with an interest rate floor of 3.50%) to one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). In October 2020, we completed the 2020-A Term Securitization, a private offering and sale of approximately $131.0 million of investment-grade, VOI receivable backed notes (the “Notes”) at an overall blended interest rate of approximately 2.60%. The ~~reclassification~~gross ~~had~~advance norate ~~impact~~for this transaction was 88.0% and the Notes mature in February 2036. Proceeds from the 2020-A Term Securitization were used to paydown approximately $82.1 million owed on ~~our~~existing ~~statements~~receivable-backed offacilities, ~~operations~~(thus creating additional availability on those facilities), capitalize a reserve fund, pay fees and ~~comprehensive~~expenses ~~income~~associated orwith ~~statements~~the transaction, and for general corporate purposes. We continue to actively pursue additional credit facility capacity, and capital market transactions. For more detailed information see “Management’s Discussion and Analysis of ~~cash~~Financial ~~flows~~Condition and Results of Operations: Liquidity and Capital Resources” below.

We have historically financed a majority of our sales of VOIs, and accordingly, are subject to the risk of defaults by our customers. GAAP requires that we reduce sales of VOIs by our estimate of uncollectible VOI notes receivable. The COVID-19 pandemic has had a material adverse impact on unemployment in the United States and economic conditions in general and the impact may continue for some time. While we believe that it is still too early to know the full impact of COVID- 19 on our default or delinquency rates as of September 30, 2020, we believe that the COVID-19 pandemic will have a significant impact on our VOI notes receivable. Accordingly, during March 2020, we recorded an allowance for loan losses of $12.0 million, which includes our estimate of customer defaults as a result of the COVID–19 pandemic, based on our historical experience, forbearance requests received from our customers, and other factors, including but not limited to, the seasoning of the notes receivable and FICO scores of the customers.

2. Recently Issued Accounting Pronouncements

Recently Adopted Accounting Standards

In June 2016, the FASB issued ASU 2016-13, “Financial Instruments – Credit Losses (Topic 326)” (“ASU 2016-13”), which introduces an approach of estimating credit losses on certain types of financial instruments based on expected losses. ASU 2016-13 also expands the disclosure requirements regarding an entity’s assumptions, models, and methods for estimating the allowance for loan losses. Further, the standard requires that public entities disclose the amortized cost balance for each class of financial asset by credit quality indicator, disaggregated by the year of origination (i.e., by vintage year). This standard became effective for us on January 1, 2020. We adopted this standard on January 1, 2020 using a modified retrospective method,. ~~which~~The adoption did not have a material impact on our consolidated financial statements ~~and~~or related disclosures and no cumulative adjustment was recorded primarily as our VOI notes receivable are recorded net of an allowance that is calculated in accordance with ASC 606, Revenue from Contracts with Customers. We also elected the practical expedient to not measure an allowance for credit losses for accrued interest receivables, as our interest income is suspended, and previously accrued but unpaid interest income is reversed, on all delinquent notes receivable when principal or interest payments are more than 90 days contractually past due and not resumed until such loans are less than 90 days past due.

cumulative adjustment was recorded primarily due to the fact our VOI notes receivable are recorded net of an allowance that is calculated in accordance with ASC 606, Revenue from Contracts with Customers. We also elected the practical expedient to not measure an allowance for credit losses for accrued interest receivables, as our interest income is suspended and previously accrued but unpaid interest income is reversed on all delinquent notes receivable when principal or interest payments are more than 90 days contractually past due and not resumed until such loans are less than 90 days past due.

In August 2018, the FASB issued ASU 2018-15, “Intangibles – Goodwill and Other – Internal–Use Software (Subtopic 350-40)” (“ASU 2018-15”), which requires a customer in a cloud computing arrangement that is a service contract (“CCA”) to follow internal-use software guidance in ASC 350-40 to determine which implementation costs to capitalize as assets or expense as incurred. ASU 2018-15 also requires companies to present implementation costs related to a CCA in the same financial statement line items as the CCA service fees. We adopted this standard on January 1, 2020 and are applying the transition guidance as of the date of adoption prospectively, under the current period adjustment method. Upon adoption of the standard, we reclassified $1.9 million of capitalized implementation costs related to a CCA that was in the implementation phase as of January 1, 2020 from property and equipment to prepaid expenses.

Accounting Standards Not Yet Adopted

The FASB has issued the following accounting pronouncement and guidance relevant to our operations which had not yet been adopted as of ~~June~~September 30, 2020:

In March 2020, the FASB issued ASU 2020-04, “Reference Rate Reform (Topic 848): Facilitation of the Effect of Reference Rate Reform on Financial Reporting” (“ASU 2020-04”), which provides relief for companies preparing for discontinuation of LIBOR in response to the Financial Conduct Authority (the regulatory authority over LIBOR) plan for a phase out of regulatory oversight of LIBOR interest rate indices after 2021 to allow for an orderly transition to an alternate reference rate. The Alternative Reference Rates Committee (“ARRC”) has proposed that the Secured Overnight Financing Rate (“SOFR”) is the rate that represents best practice as the alternative to LIBOR for promissory notes or other contracts that are currently indexed to LIBOR. The ARRC has proposed a market transition plan to SOFR from LIBOR and organizations are currently working on transition plans as it relates to derivatives and cash markets ~~exposed~~indexed to LIBOR. Although our VOIs notes receivable from our borrowers are not indexed to LIBOR, we currently have $110.8 million of LIBOR indexed junior subordinated debentures, $8588.52 million of LIBOR indexed receivable-backed notes payable and lines of credit, and $~~183~~162.20 million of LIBOR indexed lines of credit and notes payable (which are not receivable-backed) that mature after 2021. Companies can apply ASU 2020-04 immediately. However, the guidance will only be available for a limited time, generally through December 31, 2022. We are evaluating the potential impact that the eventual replacement of the LIBOR benchmark interest rate could have on our results of operations, liquidity and consolidated financial statements.

generally through December 31, 2022. We are evaluating the potential impact that the eventual replacement of the LIBOR benchmark interest rate could have on our results of operations, liquidity and consolidated financial statements.

In June 2016, the FASB issued ASU 2013-13, “Financial Instruments—Credit Losses (Topic 326)” (“ASU 2016-13”), which introduces an approach of estimating credit losses on certain types of financial instruments based on expected losses. ASU 2016-13 also expands the disclosure requirements regarding an Entitiey’s assumptions, models, and methods for estimating the allowance for loan losses. Further, public entities will be required to disclose the amortized cost balance for each class of financial asset by credit quality indicator, disaggregated by the year of origination (i.e., by vintage year). This standard will be effective In June 2016, the FASB issued ASU 2016-13, “Financial Instruments – Credit Losses (Topic 326)” (“ASU 2016-13”), which introduces an approach of estimating credit losses on certain types of financial instruments based on expected losses. ASU 2016-13 also expands the disclosure requirements regarding an entity’s assumptions, models, and methods for estimating the allowance for loan losses. Further, public entities will be required to disclose the amortized cost balance for each class of financial asset by credit quality indicator, disaggregated by the year of origination (i.e., by vintage year). This standard will be effective for us on January 1, 2020. Early adoption is permitted. We are currently evaluating the impact that ASU 2016-13 may have on our consolidated financial statements.

3. Revenue From Contracts with Customers

We operate our business in the following two segments: (i) Sales of VOIs and financing; and (ii) Resort operations and club management. The table below sets forth our disaggregated revenue by segment from contracts with customers (in thousands).

For the Three Months Ended

For the ~~Six~~Nine Months Ended

June 30,

September 30,

2020

2019

2020

2019

Sales of VOIs (1)

959,~~054~~265

6866,~~302~~318

54113,~~182~~447

~~120~~186,~~033~~351

Fee-based sales commission revenue (1)

122,~~135~~119

5560,~~343~~478

4264,~~500~~619

~~100~~161,~~555~~033

Resort and club management revenue (2)

24,~~224~~454

2527,~~603~~165

4973,~~253~~707

5178,~~039~~169

Cost reimbursements (2)

1115,~~850~~684

1417,~~007~~883

3046,~~970~~654

3148,~~051~~933

Title fees and other (1)

1,~~349~~281

34,~~040~~289

45,~~072~~353

510,~~768~~092

Other revenue (2)

~~840~~2,096

2,~~060~~290

24,~~402~~498

35,~~464~~754

Revenue from customers

48124,~~452~~899

~~168~~178,~~355~~423

~~183~~308,~~379~~278

~~311~~490,~~910~~332

Interest income (3)

2019,~~108~~672

2122,~~875~~081

4161,~~974~~646

4365,~~883~~964

Other income, net

~~273~~—

12,~~993~~146

~~406~~41

24,~~082~~228

Total revenue

68144,~~833~~571

~~192~~202,~~223~~650

~~225~~369,~~759~~965

~~357~~560,~~875~~524

(1) Included in our Sales of VOIs and financing segment described in Note 12.

(2) Included in our Resort operations and club management segment described in Note 12.

(3) Interest income of $19.10 million and $1920.90 million for three months ended ~~June~~September 30, 2020 and 2019, respectively, and $3958.23 million and $3960.90 million for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, respectively, is included in our Sales of VOIs and financing segment described in Note 12.

Please refer to Note 12: Segment Reporting below for additional information related to our segments.

4. Notes Receivable

The table below provides information relating to our notes receivable and our allowance for loan losses (dollars in thousands):

	As of
	June 30,		December 31,
	September 30,		December 31,
	2020		2019
Notes receivable secured by VOIs:
VOI notes receivable - non-securitized	$	~~167~~197,~~638~~845	$	203,872
VOI notes receivable - securitized		~~384~~362,~~223~~073		385,326
Gross VOI notes receivable		~~551~~559,~~861~~918		589,198
Allowance for loan losses - non-securitized		(5159,~~764~~271)		(47,894)
Allowance for loan losses - securitized		(9590,~~865~~534)		(92,736)
Allowance for loan losses		(~~147~~149,~~629~~805)		(140,630)
VOI notes receivable, net	$	~~404~~410,~~232~~113	$	448,568
Allowance as a % of VOI notes receivable		27%		24%

The weighted-average interest rate charged on our notes receivable secured by VOIs was 14.9% as of ~~June~~September 30, 2020 and December 31, 2019. All of our VOI loans bear interest at fixed rates. Our VOI notes receivable are generally secured by property located in Florida, Missouri, Nevada, South Carolina, Tennessee, and Wisconsin.

Allowance for Loan Losses

The activity in our allowance for loan losses was as follows (in thousands):

	For the Six Months Ended
	For the Nine Months Ended
	June 30,
	September 30,
		2020		2019
Balance, beginning of period	$	140,630	$	134,133
Provision for loan losses		3244,~~199~~083		2339,~~072~~483
Less: Write-offs of uncollectible receivables		(2534,~~200~~908)		(2338,~~719~~340)
Balance, end of period	$	~~147~~149,~~629~~805	$	~~133~~135,~~486~~276

We monitor the credit quality of our receivables on an ongoing basis. We hold large amounts of homogeneous VOI notes receivable and assess uncollectibility based on pools of receivables as we do not believe that there are significant concentrations of credit risk with any individual counterparty or groups of counterparties. In estimating loan losses, we do not use a single primary indicator of credit quality but instead evaluate our VOI notes receivable based upon a static pool analysis that incorporates the aging of the respective receivables, default trends and prepayment rates by origination year, as well as the FICO scores of the borrowers.

While itwe isdo ~~still~~not ~~too~~believe ~~early~~that ~~to realize~~ the full impact of COVID- 19 onis reflected in our default or delinquency rates as of ~~June~~September 30, 2020, we believe that the COVID-19 pandemic ~~will~~has had and is expected to continue to have a significant impact on our VOI notes receivable. Accordingly, ~~during~~in ~~the~~March ~~six months ended June 30,~~ 2020, we recorded an additional allowance for loan losses of $12.0 million, which includes our estimate of customer defaults as a result of the COVID – 19 pandemic based on our historical experience, forbearance requests received from our customers, and other factors, including but not limited to, the seasoning of the notes receivable and FICO scores of the customers.

Additional information about our VOI notes receivable by year of origination is as follows as of June 30, 2020 (in thousands):

	Year of Origination
	2020		2019		2018		2017		2016		2015 and Prior		Total
701+	$	29,419	$	99,830	$	66,310	$	43,027	$	32,118	$	42,784	$	313,488
601-700		13,504		50,438		39,403		28,705		26,256		41,312		199,618
<601 (1)		1,266		5,061		3,473		2,358		2,692		4,836		19,686
Other (2)		—		1,728		4,045		3,866		3,156		6,274		19,069
Total by FICO score	$	44,189	$	157,057	$	113,231	$	77,956	$	64,222	$	95,206	$	551,861
Defaults	$	35	$	5,602		7,198	$	4,990	$	3,941	$	3,434	$	25,200
Allowance for loan loss	$	11,137	$	45,863	$	31,939	$	19,924	$	18,662	$	20,104	$	147,629
Delinquency status:
Current	$	43,501	$	151,466	$	106,788	$	72,848	$	60,126	$	87,203	$	521,932
31-60 days		311		1,430		1,117		894		652		723		5,127
61-90 days		197		1,437		1,213		775		683		826		5,131
Over 91 days (2)		180		2,724		4,113		3,439		2,761		6,454		19,671
Total	$	44,189	$	157,057	$	113,231	$	77,956	$	64,222	$	95,206	$	551,861

(1)Includes VOI notes receivable attributable to borrowers without a FICO score (who are primarily foreign borrowers).

(2)Includes $12.1 million related to VOI notes receivable that, as of June 30, 2020, had defaulted, but the related VOI note receivable balance had not yet been charged off in accordance with the provisions of certain of our receivable-backed notes payable transactions. These VOI notes receivable have been reflected in the allowance for loan losses.

The percentage of gross notes receivable outstanding by FICO score of the borrower at the time of origination, were as follows:

As of

	June 30,		December 31,
	2020		2019
FICO Score
701+	59	%	59	%
601-700	37		37
<601(1)	4		4
Total	100	%	100	%

Additional information about our VOI notes receivable by year of origination is as follows as of September 30, 2020 (in thousands):


	Year of Origination
	2020 ⁽³⁾		2019		2018		2017		2016		2015 and Prior		Total
By FICO score:
701+	$	49,843	$	92,561	$	61,442	$	39,863	$	29,802	$	39,607	$	313,118
601-700		30,057		47,499		36,549		26,616		24,508		38,616		203,845
<601⁽¹⁾		2,492		4,815		3,266		2,239		2,429		4,445		19,686
Other ⁽²⁾		225		3,009		4,848		4,484		3,551		7,152		23,269
Total	$	82,617	$	147,884	$	106,105	$	73,202	$	60,290	$	89,820	$	559,918

Defaults	$	610	$	8,251		9,484	$	6,559	$	4,901	$	5,103	$	34,908
Allowance for loan loss	$	22,945	$	43,188	$	29,545	$	18,070	$	17,126	$	18,931	$	149,805

Delinquency status:
Current	$	81,169	$	141,008	$	99,478	$	68,010	$	56,417	$	81,387	$	527,469
31-60 days		612		1,521		1,243		736		558		936		5,606
61-90 days		315		1,510		764		946		408		568		4,511
Over 91 days ⁽²⁾		521		3,845		4,620		3,510		2,907		6,929		22,332
Total	$	82,617	$	147,884	$	106,105	$	73,202	$	60,290	$	89,820	$	559,918

(1)Includes VOI notes receivable attributable to borrowers without a FICO score (who are primarily foreign borrowers).

~~Our~~(2)Includes ~~notes receivable are carried at amortized cost less an allowance for loan losses~~$15. ~~Interest~~2 million ~~income~~related isto ~~suspended,~~VOI ~~and previously accrued but unpaid interest income is reversed, on all delinquent~~ notes receivable ~~when~~that, ~~principal~~as ~~or interest payments are more than 90 days contractually past due and not resumed until such loans are less than 90 days past due. As~~ of ~~June~~September 30, 2020 ~~and December 31~~, ~~2019,~~had ~~$19.7 million and $19.3 million~~defaulted, ~~respectively,~~but ofthe ~~our~~related VOI ~~notes~~note receivable ~~were~~balance ~~more~~had ~~than~~not 90yet ~~days~~been ~~past~~charged ~~due,~~off ~~and~~in ~~accordingly,~~accordance ~~consistent~~ with ~~our~~the ~~policy,~~provisions ~~were~~of ~~not~~certain ~~accruing~~of ~~interest~~our ~~income. After~~receivable-backed ~~approximately~~notes ~~127~~payable ~~days,~~transactions. ~~our~~These VOI notes receivable ~~are~~have ~~generally~~been ~~written~~reflected ~~off~~in ~~against~~ the allowance for loan ~~loss~~losses. ~~Accrued interest was $4.7 million and $5.3 million as of June 30, 2020 and December 31, 2019, respectively, and is included within other assets in our unaudited consolidated balance sheets herein.~~

~~The~~(3)VOI ~~following~~originations ~~table~~for ~~shows~~ the ~~delinquency~~nine ~~status~~months ofended ~~our~~September ~~VOI notes receivable as of June~~ 30, 2020 ~~and December 31, 2019 (in thousands):~~.

	As of
	June 30,		December 31,
	2020		2019
Current	$	521,932	$	557,849
31-60 days		5,127		6,794
61-90 days		5,131		5,288
Over 91 days (1)		19,671		19,267
Total	$	551,861	$	589,198

The percentage of gross notes receivable outstanding by FICO score of the borrower at the time of origination, were as follows:

(1)Includes $12.1 million and $10.6 million of VOI notes receivable as of June 30, 2020 and December 31, 2019, respectively, related to VOI notes receivable that as of such date, had defaulted, but the related VOI note receivable balance had not yet been charged off in accordance with the provisions of certain of our receivable-backed notes payable transactions. These VOI notes receivable have been reflected in the allowance for loan losses.


	As of
	September 30,		December 31,
	2020		2019
FICO Score
701+	59	%	59	%
601-700	37		37
<601⁽¹⁾	4		4
Total	100	%	100	%

~~5. Variable~~(1)Includes ~~Interest~~VOI ~~Entities~~notes receivable attributable to borrowers without a FICO score (primarily foreign borrowers).

WeOur ~~sell VOI~~ notes receivable ~~through~~are ~~special~~carried ~~purpose~~at ~~finance~~amortized ~~entities~~cost less an allowance for loan losses. Interest ~~These~~income ~~transactions~~is suspended, and previously accrued but unpaid interest income is reversed, on all delinquent notes receivable when principal or interest payments are ~~generally~~more ~~structured~~than as90 ~~non-recourse~~days tocontractually uspast due and not resumed until such loans are ~~designed~~less tothan ~~provide~~90 ~~liquidity~~days ~~for~~past usdue. As of September 30, 2020, and toDecember ~~transfer~~31, ~~the~~2019, ~~economic~~$22.3 ~~risks~~million and ~~benefits~~$19.3 million, respectively, of ~~the~~our VOI notes receivable towere ~~third~~more ~~parties.~~than In90 adays ~~securitization~~past due, ~~various~~and ~~classes~~accordingly, ofconsistent ~~debt~~with ~~securities~~our ~~are~~policy, ~~issued~~were bynot ~~the~~accruing ~~special~~interest ~~purpose~~income. After ~~finance~~approximately ~~entities~~127 ~~that~~days, ~~are~~our ~~generally~~VOI ~~collateralized~~notes byreceivable aare ~~single~~generally ~~tranche~~written ofoff ~~transferred~~against ~~assets,~~the ~~which~~allowance ~~consist~~for ofloan ~~VOI~~loss. Accrued ~~notes~~interest ~~receivable~~was $3.8 Wemillion ~~service~~and ~~the~~$5.3 ~~securitized~~million ~~notes~~as ~~receivable~~of ~~for~~September a30, ~~fee~~2020 ~~pursuant~~and toDecember ~~servicing~~31, ~~agreements~~2019, ~~negotiated~~respectively, ~~with~~and ~~third~~is ~~parties~~included ~~based~~within onother ~~market~~assets ~~conditions~~in atour ~~the~~unaudited ~~time~~consolidated ofbalance ~~the~~sheets ~~securitization~~herein.

In these securitizations, we generally retain a portion of the securities and continue to service the securitized notes receivable. Under these arrangements, the cash payments received from obligors on the receivables sold are generally applied monthly to pay fees to service providers, make interest and principal payments to investors, and fund required reserves, if any, with the remaining balance of such cash retained by us; however, to the extent the portfolio of receivables fails to satisfy specified performance criteria (as may occur due to, among other things, an increase in default rates or credit loss severity) or other trigger events occur, the funds received from obligors are required to be distributed on an accelerated basis to investors. Depending on the circumstances and the transaction, the application of the accelerated payment formula may be permanent or temporary until the trigger event is cured. As of June 30, 2020, we were in compliance with all material terms under our securitization transactions, and no trigger events had occurred but there is no assurance that compliance will be maintained in the future.

The following table shows the delinquency status of our VOI notes receivable as of September 30, 2020 and December 31, 2019 (in thousands):



	As of
	September 30,		December 31,
	2020		2019
Current	$	527,469	$	557,849
31-60 days		5,606		6,794
61-90 days		4,511		5,288
Over 91 days ⁽¹⁾		22,332		19,267
Total	$	559,918	$	589,198

(1)Includes $15.2 million and $10.6 million of VOI notes receivable as of September 30, 2020 and December 31, 2019, respectively, related to VOI notes receivable that as of such date, had defaulted, but the related VOI note receivable balance had not yet been charged off in accordance with the provisions of certain of our receivable-backed notes payable transactions. These VOI notes receivable have been reflected in the allowance for loan losses.

5. Variable Interest Entities

We sell VOI notes receivable through special purpose finance entities. These transactions are generally structured as non-recourse to us and are designed to provide liquidity for us and to transfer the economic risks and benefits of the notes receivable to third parties. In a securitization, various classes of debt securities are issued by the special purpose finance entities that are generally collateralized by a single tranche of transferred assets, which consist of VOI notes receivable. We service the securitized notes receivable for a fee pursuant to servicing agreements negotiated with third parties at the time of the securitization.

In these securitizations, we generally retain a portion of the securities and continue to service the securitized notes receivable. Under these arrangements, the cash payments received from obligors on the receivables sold are generally applied monthly to pay fees to service providers, make interest and principal payments to investors, and fund required reserves, if any, with the remaining balance of such cash retained by us; however, to the extent the portfolio of receivables fails to satisfy specified performance criteria (as may occur due to, among other things, an increase in default rates or credit loss severity) or other trigger events occur, the funds received from obligors are required to be distributed on an accelerated basis to investors. Depending on the circumstances and the transaction, the application of the accelerated payment formula may be permanent or temporary until the trigger event is cured. While there is no assurance that compliance will be maintained in the future, as of September 30, 2020, we were in compliance with all material terms under our securitization transactions, and no trigger events had occurred.

In accordance with applicable accounting guidance for the consolidation of VIEs, we analyze our variable interests, which may consist of loans, servicing rights, guarantees, and equity investments, to determine if an entity in which we have a variable interest is a VIE. The analysis includes a review of both quantitative and qualitative factors. We base our quantitative analysis on the forecasted cash flows of the entity and our qualitative analysis on the structure of the entity, including our decision-making ability and authority with respect to the entity, and relevant financial agreements. We also use a qualitative analysis to determine if we must consolidate a VIE as the primary beneficiary. In accordance with applicable accounting guidance, we have determined these securitization entities to be VIEs of which we are the primary beneficiary and, therefore, we consolidate the entities into our financial statements.

Under the terms of certain of our VOI note sales, we have the right to repurchase or substitute a limited amount of defaulted notes for new notes at the outstanding principal balance plus accrued interest. Voluntary repurchases and substitutions by us of defaulted notes for the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019 were $711.61 million and $48.54 million, respectively. Our maximum exposure to loss relating to our non-recourse securitization entities is the difference between the outstanding VOI notes receivable and the notes payable, plus cash reserves and any additional residual interest in future cash flows from collateral.

The assets and liabilities of our consolidated VIEs are as follows (in thousands):

	As of
	June 30,		December 31,
	September 30,		December 31,
	2020		2019
Restricted cash	$	1615,~~372~~135	$	22,534
Securitized notes receivable, net		~~288~~271,~~358~~539		292,590
Receivable backed notes payable - non-recourse		~~325~~303,~~206~~301		334,246

The restricted cash and the securitized notes receivable balances ~~disclosed~~set forth in the table above are restricted to satisfy obligations of the VIEs.

6. Inventory

Our VOI inventory consists of the following (in thousands):

	As of
	June 30,		December 31,
	September 30,		December 31,
	2020		2019
Completed VOI units	$	~~274~~271,~~622~~985	$	269,847
Construction-in-progress		—		3,946
Real estate held for future development		7578,~~648~~360		73,144
Total	$	350,~~270~~345	$	346,937

‎

7. Debt

Lines-of-Credit and Notes Payable

We have outstanding borrowings with various financial institutions and other lenders. Financial data related to our lines of credit and notes payable (other than receivable-backed notes payable, which are discussed below) as of ~~June~~September 30, 2020 and December 31, 2019, was as follows (dollars in thousands):

	As of
	June 30, 2020					December 31, 2019
	September 30, 2020					December 31, 2019
	Balance		Interest‎Rate	Carrying‎Amount of‎Pledged‎Assets		Balance		Interest‎Rate	Carrying‎Amount of‎Pledged‎Assets
NBA Éilan Loan		16,~~996~~973	43.7550%		28,~~649~~235		18,820	4.95%		31,259
Fifth Third Syndicated LOC		7050,000	2.4939%		8674,~~753~~028		30,000	3.85%		49,062
Fifth Third Syndicated Term		96,250	3.71%		119,285		98,750	3.71%		161,497
Fifth Third Syndicated Term Loan		95,000	2.56%		140,654		98,750	3.71%		161,497
Unamortized debt issuance costs		(1,~~338~~302)	—		—		(1,410)	—		—
Total	$	~~181~~160,~~908~~671		$	~~234~~242,~~687~~917	$	146,160		$	241,818

Fifth Third Syndicated Line-of-Credit and Fifth Third Syndicated Term Loan. During March 2020, in an effort to ~~ensure~~assure adequate liquidity for a sustained period ~~due~~given to the effect ofand uncertainties associated with the COVID-19 pandemic, we drew down $60 million under our line-of-credit which we have repaid as of September 30, 2020. InFurther, ~~June~~in October 2020, we repaid an additional $4020.0 million ~~under~~on our ~~syndicated~~ line-of-credit ~~and amended the agreements to modify the definition of certain customary covenants~~. AsOn of June 3029, 2020, ~~outstanding borrowings under~~ the facility ~~totaled~~was ~~$166.3 million,~~amended ~~including~~to ~~$96.3 million~~modify ~~under~~ the ~~Fifth~~definition ~~Third Syndicated Term Loan with an interest rate~~ of ~~3.71%,~~certain ~~and~~customary ~~$70~~covenants.~~0 million under the Fifth Third Syndicated Line of Credit with an interest rate of 2.49%.~~

Except as described above, there were no new debt issuances or significant changes related to the above listed lines-of-credit or notes payable during the six ended months June 30, 2020. See Note 10 to our Consolidated Financial Statements included in our 2019 Annual Report on Form 10-K for additional information regarding the lines-of-credit and notes payable.

Except as described above, there were no new debt issuances or significant changes related to the above listed lines-of-credit or notes payable during the nine ended months September 30, 2020. See Note 10 to our Consolidated Financial Statements included in our 2019 Annual Report on Form 10-K for additional information regarding the lines-of-credit and notes payable.

Receivable-Backed Notes Payable

Financial data related to our receivable-backed notes payable facilities was as follows (dollars in thousands):

	As of
	June 30, 2020					December 31, 2019
	September 30, 2020					December 31, 2019
	Debt‎Balance		Interest‎Rate	Principal‎Balance of‎Pledged/‎Secured‎Receivables		Debt‎Balance		Interest‎Rate	Principal‎Balance of‎Pledged/‎Secured‎Receivables
Receivable-backed notes‎ payable - recourse:
Liberty Bank Facility (1)	$	2119,~~663~~715	43.0040%	$	26,~~630~~263	$	25,860	4.75%	$	31,681
NBA Receivables Facility		26,484	3.50%		32,870		32,405	4.55%		39,787
NBA Receivables Facility (2)		33,389	3.35%		42,792		32,405	4.55%		39,787
Pacific Western Facility (1)		2624,~~452~~313	3.0603%		3231,~~747~~241		30,304	4.68%		37,809
Total		7477,~~599~~417			92100,~~247~~296		88,569			109,277
Receivable-backed notes‎ payable - non-recourse:
KeyBank/DZ Purchase Facility	$	6560,~~159~~981	2.50%	$	8177,~~522~~140	$	31,708	3.99%	$	39,448
Quorum Purchase Facility		3634,~~759~~240	4.75-5.50%		4239,~~836~~876		44,525	4.75-5.50%		49,981
2012 Term Securitization		65,~~093~~025	2.94%		76,~~167~~162		8,638	2.94%		9,878
2013 Term Securitization		1413,~~811~~286	3.20%		1615,~~581~~139		18,219	3.20%		19,995
2015 Term Securitization		2624,~~426~~302	3.02%		2826,~~707~~998		31,188	3.02%		33,765
2016 Term Securitization		4037,~~897~~952	3.35%		4643,~~375~~794		48,529	3.35%		54,067
2017 Term Securitization		5754,~~641~~507	3.12%		6662,~~280~~877		65,333	3.12%		74,219
2018 Term Securitization		8177,~~858~~148	4.02%		9490,~~755~~088		91,231	4.02%		103,974
Unamortized debt issuance costs		(4,~~438~~140)	---		—		(5,125)	---		—
Total		~~325~~303,~~206~~301			~~384~~362,~~223~~074		334,246			385,327
Total receivable-backed debt	$	~~399~~380,~~805~~718		$	~~476~~462,~~470~~370	$	422,815		$	494,604

(1)Recourse on these facilities ~~are~~is in each case limited to $10 million, subject to certain exceptions.

~~Liberty Bank Facility. Since 2008, we have maintained a revolving VOI notes receivable hypothecation facility~~ (~~the “Liberty Bank Facility”~~2)Pursuant ~~with Liberty Bank which provides for advances on eligible receivables pledged under the Liberty Bank Facility, subject~~ to ~~specified terms and conditions, during~~ the ~~revolving~~September ~~credit period. On June~~ 25, 2020, weamendment ~~amended~~described ~~the~~below, ~~Liberty~~recourse ~~Bank Facility~~ to ~~extend~~Bluegreen/Big ~~the~~Cedar ~~revolving~~Vacations ~~credit~~under ~~period~~this ~~from~~amended ~~June~~facility ~~2020~~was toreduced ~~June 2021, and the maturity from March 2023~~ to ~~June 2024~~$23. In8 ~~addition~~million, ~~the~~and ~~amendment~~will ~~decreased~~be ~~the~~reduced ~~advance rate with respect to Qualified Timeshare Loans from 85% to 80% of the unpaid principal balance of the Qualified Timeshare Loans~~ by ~~September 2020. The advance rate is 60% of the unpaid principal balance of Non-Conforming Qualified Timeshare Loans. The amendment also reduced the maximum permitted outstanding borrowings from~~ $501.~~0 million~~3 ~~to $40.0~~ million, ~~subject~~per tomonth ~~the~~starting ~~terms~~October ~~of the facility and commencing on July 1~~31, 2020 ~~decreased~~until ~~the~~it ~~interest~~reaches ~~rate to the Wall Street Journal (“WSJ”) Prime Rate minus 0.10% with~~ a floor of ~~3.40% from the Prime Rate with a floor of 4.00%. In addition, recourse to Bluegreen under the restructured facility was reduced to~~ $10.0 million~~, with certain exceptions set forth in the facility~~. Subject to the terms of the facility, principal and interest due under the Liberty Bank Facility are paid as cash is collected on the pledged receivables, with the remaining balance being due at maturity.

~~advance~~Liberty ~~period~~Bank Facility. Since 2008, we have maintained a revolving VOI notes receivable hypothecation facility (the “Liberty Bank Facility”) with Liberty Bank which provides for advances on eligible receivables pledged under the Liberty Bank Facility, subject to ~~December~~specified terms and conditions, during the revolving credit period. On June 25, 2020, we amended the Liberty Bank Facility to extend the revolving credit period from June 2020 to June 2021, and the maturity from March 2023 to June 2024. In ~~The~~addition, ~~interest~~the ~~rate~~amendment ondecreased ~~each~~the advance israte ~~set~~with atrespect to Qualified Timeshare Loans from 85% to 80% of the ~~time~~unpaid principal balance of ~~funding~~the ~~based~~Qualified onTimeshare ~~rates~~Loans. The ~~mutually~~advance ~~agreed~~rate ~~upon~~with byrespect ~~all~~to ~~parties.~~Nonconforming ~~The~~Qualified ~~maturity~~Timeshare Loans remained 60% of the ~~Quorum~~unpaid ~~Purchase~~principal ~~Facility~~balance isof ~~December~~Non-Conforming ~~2032~~Qualified Timeshare Loans. The ~~Quorum~~amendment ~~Purchase~~also ~~Facility~~reduced ~~provides~~the ~~for~~maximum anpermitted ~~85%~~outstanding ~~advance~~borrowings ~~rate~~from $50.0 million to $40.0 million, subject to the terms of the facility and commencing on ~~eligible~~July ~~receivables~~1, ~~sold~~2020 decreased the interest rate to the Wall Street Journal (“WSJ”) Prime Rate minus 0.10% with a floor of 3.40% from the Prime Rate with a floor of 4.00%. In addition, recourse to Bluegreen under the amended facility, ~~however~~was ~~Quorum~~reduced ~~can~~to ~~modify~~$10.0 ~~this~~million, ~~advance~~with ~~rate~~certain onexceptions ~~future~~set ~~purchases~~forth ~~subject~~in the facility. Subject to the terms of the facility, principal and ~~conditions~~interest ofdue under the ~~Quorum~~Liberty ~~Purchase~~Bank Facility are paid as cash is collected on the pledged receivables, with the remaining balance being due at maturity. See “2020 Term Securitization” below for information regarding repayments under this facility during October 2020.

~~Except~~NBA asReceivables ~~described~~Facility. Bluegreen/Big ~~above~~Cedar Vacations has a revolving VOI hypothecation facility (the “NBA Receivables Facility”) with National Bank of Arizona (“NBA”) which was amended and restated on September 25, ~~there~~2020. ~~were~~The noAmended ~~new~~and ~~debt~~Restated ~~issuances~~NBA orReceivables ~~significant~~Facility ~~changes~~extended ~~related~~the revolving advance period from September 2020 to September 2023 and the ~~above~~maturity ~~listed~~date ~~facilities~~from ~~during~~March 2025 to March 2028. In addition, the ~~six~~interest ~~months~~rate ~~ended~~on all new advances made under the facility will be one month LIBOR plus 2.25% (with an interest rate floor of 3.00%). Further, if new advances of at least $25.0 million are made by June 30, 2021, the interest rate on borrowings under the facility at September 25, 2020, to the extent then remaining outstanding, will be reduced from the current rate of one month LIBOR plus 2. ~~See~~75% ~~Note~~(with 10an interest rate floor of 3.50%) to ~~our~~one ~~Consolidated~~month ~~Financial~~LIBOR ~~Statements~~plus ~~included~~2.25% in(with ~~our~~an ~~2019~~interest ~~Annual~~rate ~~Report~~floor of 3.00%). The Amended and Restated NBA Receivables Facility provides for advances at a rate of 80% on ~~Form~~eligible receivables pledged under the facility (decreased from the prior rate of 85%), subject to eligible collateral and specified terms and conditions, during the revolving credit period. The maximum borrowings allowed under the facility remains at $70.0 million. In addition, recourse to Bluegreen/Big Cedar under the amended facility was reduced to $23.8 million as of September 25, 2020 and will be reduced by $1.3 million per month starting October 31, 2020 until it reaches a floor of $10-K ~~for~~million. Subject ~~additional~~to ~~information~~the ~~regarding~~terms of the ~~receivable-backed~~facility, ~~notes~~principal ~~payable~~and ~~facilities~~interest payments received on pledged receivables are applied to principal and interest due under the facility, with the remaining outstanding balance being due by maturity.

Quorum Purchase Facility. Bluegreen/Big Cedar Vacations has a VOI notes receivable purchase facility (the “Quorum Purchase Facility”) with Quorum Federal Credit Union (“Quorum”), pursuant to which Quorum has agreed to purchase eligible VOI notes receivable in an amount of up to an aggregate $50.0 million purchase price, subject to certain conditions precedent and other terms of the facility. On March 17, 2020, the Quorum Purchase Facility was amended to extend the advance period to December 2020 from June 2020. The interest rate on each advance is set at the time of funding based on rates mutually agreed upon by the parties. The maturity of the Quorum Purchase Facility is December 2032. The Quorum Purchase Facility provides for an 85% advance rate on eligible receivables sold under the facility, however Quorum can modify this advance rate on future purchases subject to the terms and conditions of the Quorum Purchase Facility.

2012 Term Securitization. In October 2020, we repaid in full the notes payable issued in connection with the 2012 Term Securitization. Accordingly, the related unamortized debt issuance costs of $0.1 million were written off during the fourth quarter of 2020.

Except as described above, there were no new debt issuances or significant changes related to the above listed facilities during the nine months ended September 30, 2020. See Note 10 to our Consolidated Financial Statements included in our 2019 Annual Report on Form 10-K for additional information regarding the receivable-backed notes payable facilities.

2020 Term Securitization. In October 2020, we completed the 2020-A Term Securitization, a private offering and sale of approximately $131.0 million of investment-grade, VOI receivable backed notes (the “Notes”), including approximately $48.6 million of Class A Notes, approximately $47.9 million of Class B Notes and approximately $34.5 million of Class C Notes with interest rates of 1.55%, 2.49%, and 4.22%, respectively, which blends to an overall interest rate of approximately 2.60%. The gross advance rate for this transaction was 88.0%. The Notes mature in February 2036. KeyBanc Capital Markets Inc. (“KeyCM”) and Barclays Capital Inc. acted as co-lead managers and were the initial purchasers of the Notes. KeyCM also acted as structuring agent for the transaction.

The amount of the VOI receivables sold or to be sold to BXG Receivables Note Trust 2020-A (the “Trust”) in the transaction is approximately $148.9 million, approximately $138.9 million of which was sold to the Trust at closing and approximately $10.0 million of which (the “Prefunded Receivables”) is expected to be sold to the Trust by February 5, 2021. The gross proceeds of such sales to the Trust are anticipated to be approximately $131.0 million. A portion of the proceeds received to date were used to: repay KeyBank National Association (“KeyBank”) and DZ Bank AG Deutsche Zentral-Genossenschaftsbank, Frankfurt am Main (“DZ Bank”) approximately $61.1 million, representing all amounts outstanding (including accrued interest) under our existing purchase facility with KeyBank and DZ Bank (the "KeyBank/DZ Purchase Facility"); repay Liberty Bank approximately $6.4 million under the Liberty Bank Facility; repay Pacific Western Bank approximately $14.6 million under our existing facility with Pacific Western Bank (the “Pacific Western Bank Facility”); capitalize a reserve fund; and pay fees and expenses associated with the transaction. Prior to the closing of the 2020-A Term Securitization, we, as servicer, funded approximately $5.0 million in connection with the servicer redemption of the notes related to the BXG Receivables Note Trust 2012-A, and certain of the VOI notes in such trust were sold to the Trust in connection with the 2020-A Term Securitization. The remainder of the gross proceeds from the 2020-A Term Securitization are expected to be used by us for general corporate purposes. As a result of the facility repayments described above, (i) there currently are no amounts outstanding under the KeyBank/DZ Purchase Facility, which allows for maximum outstanding receivable-backed borrowings of $80.0 million on a revolving basis through December 31, 2022, (ii) there is currently approximately $13.3 million outstanding under the Liberty Bank Facility, which permits maximum outstanding receivable-backed borrowings of $40.0 million on a revolving basis through June 30, 2021, and (iii) there is currently approximately $9.7 million outstanding under the Pacific Western Bank Facility, which permits maximum outstanding receivable-backed borrowings of $40.0 million on a revolving basis through September 20, 2021. Thus, additional availability of approximately $82.1 million in the aggregate was created under the KeyBank/DZ Purchase Facility, Liberty Bank Facility and Pacific Western Facility as a result of the repayments. With respect to each of the KeyBank/DZ Purchase Facility, the Liberty Bank Facility and the Pacific Western Bank Facility, the maximum outstanding receivable-backed borrowings permitted as set forth above is subject to eligible collateral and the other terms and conditions of the facility.

Subject to performance of the collateral, we will receive any excess cash flows generated by the receivables transferred under the 2020-A Term Securitization (excess meaning after payments of customary fees, interest, and principal under the 2020-A Term Securitization) on a pro-rata basis as borrowers make payments on their VOI loans.

While ownership of the VOI receivables included in the 2020-A Term Securitization is transferred and sold for legal purposes, the transfer of these receivables is accounted for as a secured borrowing for financial accounting purposes. Accordingly, no gain or loss was recognized as a result of this transaction.

Junior Subordinated Debentures

Financial data relating to our junior subordinated debentures was as follows (dollars in thousands):

Trust	Carrying Value‎ as of ~~June~~September 30, 2020 (1)		Initial‎Equity Inin‎ Trust (2)		Issue‎Date	Interest‎Rate	Interest‎Rate at‎~~June~~September 30,‎2020	Maturity‎Date	Carrying Value‎ as of December 31, 2019 (1)
BST I	$	15,~~146~~190	$	355	3/15/2005	3-month LIBOR‎+ 4.90%	65.2721%	3/30/2035	$	15,059
BST II		1617,~~957~~007		401	5/4/2005	3-month LIBOR‎ + 4.85%	5.6112%	7/30/2035		16,862
BST III		6,~~860~~879		164	5/10/2005	3-month LIBOR‎ + 4.85%	5.6112%	7/30/2035		6,823
BST IV		10,~~097~~128		237	4/24/2006	3-month LIBOR‎+ 4.85%	65.2216%	6/30/2036		10,040
BST V		10,~~097~~128		237	7/21/2006	3-month LIBOR‎+ 4.85%	65.2216%	9/30/2036		10,040
BST VI		13,~~337~~378		311	2/26/2007	3-month LIBOR‎+ 4.80%	5.5607%	4/30/2037		13,257
	$	72,~~494~~710	$	1,705					$	72,081

(1)Outstanding balance is reduced by purchase accounting adjustments totaling $38.31 million and $38.7 million as of ~~June~~September 30, 2020 and December 31, 2019, respectively.

(2)Initial Equity in Trust is recorded as part of other assets in the unaudited ~~Consolidated~~consolidated ~~Balance~~balance ~~Sheets~~sheets.

As of ~~June~~September 30, 2020, we were in compliance with all material financial debt covenants under our debt instruments. As of ~~June~~September 30, 2020, we had availability of approximately $~~158~~182.54 million under our receivable-backed purchase and credit facilities, and corporate credit line, subject to eligible collateral and the terms of the facilities, as applicable.

8. Fair Value of Financial Instruments

ASC 820 Fair Value Measurements and Disclosures (Topic 820) defines fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The inputs used to measure fair value are classified into the following hierarchy:

Level 1:	Unadjusted quoted prices in active markets for identical assets or liabilities

Level 2:	Unadjusted quoted prices in active markets for similar assets or liabilities, or unadjusted quoted prices for identical or similar assets or liabilities in markets that are not active, or inputs other than quoted prices that are observable for the asset or liability

Level 3:	Unobservable inputs for the asset or liability

1820

The carrying amounts of financial instruments included in the consolidated financial statements and their estimated fair values are as follows (in thousands):

As of June 30, 2020

As of December 31, 2019

As of September 30, 2020

As of December 31, 2019

Carrying‎ Amount

Estimated‎Fair Value

Carrying‎ Amount

Estimated‎Fair Value

Cash and cash equivalents

~~209~~193,~~427~~103

190,009

Restricted cash

2435,~~829~~312

49,637

Notes receivable, net

~~404~~410,~~232~~113

~~520~~542,~~331~~309

448,568

587,000

Lines-of-credit, notes payable, and receivable-

backed notes payable

~~581~~541,~~713~~389

~~569~~543,~~600~~500

568,975

589,300

Junior subordinated debentures

72,~~494~~710

5874,500

72,081

98,500

Cash and cash equivalents. The amounts reported in the unaudited consolidated balance sheets for cash and cash equivalents approximate fair value.

Restricted cash. The amounts reported in the unaudited consolidated balance sheets for restricted cash approximate fair value.

Notes receivable, net. The fair value of our notes receivable is estimated using Level 3 inputs and is based on estimated future cash flows considering contractual payments and estimates of prepayments and defaults, discounted at a market rate.

Lines-of-credit, notes payable, and receivable-backed notes payable. The amounts reported in the unaudited consolidated balance sheets for our lines of credit, notes payable, and receivable-backed notes payable approximate fair value for indebtedness that provides for variable interest rates. The fair value of our fixed-rate, receivable-backed notes payable was determined using Level 3 inputs by discounting the net cash outflows estimated to be used to repay the debt. These obligations are to be satisfied using the proceeds from the consumer loans that secure the obligations.

Junior subordinated debentures. The fair value of our junior subordinated debentures is estimated using Level 3 inputs based on the contractual cash flows discounted at a market rate or based on market price quotes from the over-the-counter bond market.

9. Commitments and Contingencies

Bluegreen Vacations Unlimited, Inc. (“BVU”), our wholly owned subsidiary, has an exclusive marketing agreement with Bass Pro, a nationally-recognized retailer of fishing, marine, hunting, camping and sports gear, that provides us with the right to market and sell vacation packages at kiosks in each of certain Bass Pro and Cabela’s retail locations and through other means. Pursuant to a settlement agreement we entered into with Bass Pro and its affiliates during June 2019, we paid Bass Pro $20.0 million during June 2019 and agreed to, among other things, make five annual payments to Bass Pro of $4.0 million in January of each year, commencing in 2020. In June 2019, we accrued for the net present value of the settlement, plus attorney’s fees and costs, totaling approximately $39.1 million. The first $4.0 million annual payment was made during January 2020. As of ~~June~~September 30, 2020, $14.35 million was accrued for the remaining payments required by the settlement agreement, which are included in accrued liabilities and other in the unaudited consolidated balance sheet as of ~~June~~September 30, 2020.

During ~~both of~~ the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, VOI sales to prospects and leads generated by the agreement with Bass Pro accounted for approximately 1011% and 13%, respectively, of our VOI sales volume. In March 2020 as a result of the COVID-19 pandemic, we temporarily closed our retail marketing operations at Bass Pro Shops and Cabela’s stores. ~~Beginning~~Subject into ~~mid-May~~the ~~2020~~terms and conditions of the settlement agreement, we ~~resumed~~will ~~our~~generally ~~retail~~be ~~marketing~~required ~~operations~~to pay the fixed annual fee with respect to at ~~certain~~least 59 Bass Pro ~~Shops~~retail stores and a minimum number of Cabela’s retail stores~~. By~~ ~~June~~that ~~30,~~increases ~~2020,~~over ~~marketing~~time ~~operations~~to ata 49total ~~Bass~~of ~~Pro~~at ~~Shops~~least ~~and~~60 15 Cabela’s retail stores ~~(out~~by the end of ~~the~~2021. In 89January ~~total~~2020, ~~Bass~~we ~~Pro~~paid $5.2 million for this fixed fee, of which $1.3 million was prepaid and is included in our unaudited consolidated balance sheet as of September 30, 2020. We had marketing operations at 26 Cabela’s stores ~~that~~at ~~were~~September ~~open~~30, 2020 and are required to begin marketing operations in ~~March~~at ~~2020)~~least ~~had~~14 ~~reopened~~more stores by December 31, 2020. Notwithstanding the foregoing, the minimum number of Bass Pro and Cabela’s retail

In December 2019, our then-serving President and Chief Executive Officer resigned. In connection with his resignation, we agreed to make payments to him or on his behalf totaling $3.5 million over a period of 18 months, $2.4 million of which 21

19stores for purposes of the fixed annual fee may be reduced under certain circumstances set forth in the agreement, including as a result of a reduction of traffic in the stores in excess of 25% year-over-year. Beginning in mid-May 2020 we resumed our retail marketing operations at certain Bass Pro Shops and Cabela’s stores. By September 30, 2020, we recommenced marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores. Additionally, in October 2020, we recommenced marketing operations in one additional Bass Pro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores.

In December 2019, our then-serving President and Chief Executive Officer resigned. In connection with his resignation, we agreed to make payments totaling $3.5 million over a period of 18 months, $1.8 million of which remained payable as of ~~June~~September 30, 2020. Additionally, during 2019, we entered into certain agreements with other executives related to their separation from Bluegreen or change in position. Pursuant to the terms of these agreements, we agreed to make payments totaling $2.5 million through ~~November~~September ~~2020. As of June~~ 30, 2020~~, $0~~.4 All ~~million~~payments ~~remained~~have ~~payable~~been made under these agreements as of September 30, 2020.

In lieu of paying maintenance fees for unsold VOI inventory, we may enter into subsidy agreements with certain HOAs. During the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, we paid $47.67 million and $410.85 million in subsidy payments in connection with these arrangements. As of ~~June~~ September 30, 2020, we had $710.01 million accrued for such subsidies, which is included in accrued liabilities and other in the unaudited ~~Consolidated~~consolidated ~~Balance~~balance ~~Sheet~~sheet as of such date. As of December 31, 2019, we had no accrued liabilities for such subsidies.

In the ordinary course of business, we become subject to claims or proceedings from time to time relating to the purchase, sale, marketing, or financing of VOIs or our other business activities. We are also subject to certain matters relating to the Bluegreen Communities’ business, substantially all of the assets of which were sold by us onduring ~~May 4,~~ 2012. Additionally, from time to time in the ordinary course of business, we become involved in disputes with existing and former employees, vendors, taxing jurisdictions and ~~various~~ other ~~parties~~individuals and entities, and we also receive individual consumer complaints, as well as complaints received through regulatory and consumer agencies, including Offices of State Attorneys General. We take these matters seriously and attempt to resolve any such issues as they arise. We may also become subject to litigation related to the COVID-19 pandemic, including with respect to any actions we take or may be required to take ~~or may be required to take~~ as a result thereof.

Reserves are accrued for matters in which management believes it is probable that a loss will be incurred and the amount of such loss can be reasonably estimated. Management does not believe that the aggregate liability relating to known contingencies in excess of the aggregate amounts accrued will have a material impact on our results of operations or financial condition. However, litigation is inherently uncertain and the actual costs of resolving legal claims, including awards of damages, may be substantially higher than the amounts accrued for these claims and may have a material adverse impact on our results of operations or financial condition.

Management is not at this time able to estimate a range of reasonably possible losses with respect to matters in which it is reasonably possible that a loss will occur. In certain matters, management is unable to estimate the loss or reasonable range of loss until additional developments provide information sufficient to support an assessment of the loss or range of loss. Frequently in these matters, the claims are broad, and the plaintiffs have not quantified or factually supported their claim.

On September 22, 2017, Stephen Potje, Tamela Potje, Sharon Davis, Beafus Davis, Matthew Baldwin, Tammy Baldwin, Arnor Lee, Angela Lee, Gretchen Brown, Paul Brown, Jeremy Estrada, Emily Estrada, Michael Oliver, Carrie Oliver, Russell Walters, Elaine Walters, and Mike Ericson, individually and on behalf of all other similarly situated, filed a purported class action lawsuit against us which asserts claims for alleged violations of the Florida Deceptive and Unfair Trade Practices Act and the Florida False Advertising Law. In the complaint, the plaintiffs alleged the making of false representations in connection with our sales of VOIs. The purported class action lawsuit was dismissed without prejudice after mediation. However, on or about April 24, 2018, plaintiffs re-filed their individual claims in Palm Beach County Circuit Court. Subsequently, on October 15, 2019, the Court entered an order granting summary judgment in our favor and dismissed all claims. We have moved for reimbursement of our attorneys’ fees. Plaintiffs have appealed the summary judgment order.

On February 28, 2018, Oscar Hernandez and Estella Michael filed purported class action litigation in San Bernardino Superior Court against BVU. The central claims in the complaint, as amended during June 2018, include alleged failures to pay overtime and wages at termination and to provide meal and rest periods, as well as claims relating to non-compliant wage statements and unreimbursed business expenses; and a claim under the Private Attorney’s General Act. Plaintiffs seek to represent a class of approximately 660 hourly, non-exempt employees who worked in the state of California since March 1, 2014. In April 2019, the parties mediated and agreed to settle the matter for an immaterial amount. The parties have executed the settlement documents. It is expected that the court will approve the settlement and the dismissal of the lawsuit.

202014. In April 2019, the parties mediated and agreed to settle the matter for an immaterial amount. The parties have executed the settlement documents. The court issued preliminary approval of the settlement agreement on September 8, 2020. The final approval hearing is set for January 2021.

On June 28, 2018, Melissa S. Landon, Edward P. Landon, Shane Auxier and Mu Hpare, individually and on behalf of all others similarly situated, filed a purported class action lawsuit against the Company and BVU asserting claims for alleged violations of the Wisconsin Timeshare Act, Wisconsin law prohibiting illegal referral selling, and Wisconsin law prohibiting illegal attorney’s fee provisions. Plaintiffs allegations include that we failed to disclose the identity of the seller of real property at the beginning of our initial contact with the purchaser; that we misrepresented who the seller of the real property was; that we misrepresented the buyer’s right to cancel; that we included an illegal attorney’s fee provision in the sales document(s); that we offered an illegal “today only” incentive to purchase; and that we utilize an illegal referral selling program to induce the sale of VOIs. Plaintiffs seek certification of a class consisting of all persons who, in Wisconsin, purchased from us one or more VOIs within six years prior to the filing of this lawsuit. Plaintiffs seek statutory damages, attorneys’ fees and injunctive relief. We moved to dismiss the case, and on November 27, 2019, the Court issued a ruling granting the motion in part. We have answered the remaining claims. We believe the lawsuit is without merit and intend to vigorously defend the action.

On January 7, 2019, Shehan Wijesinha filed a purported class action lawsuit alleging violations of the Telephone Consumer Protection Act (the “TCPA”). It is alleged that BVU called plaintiff’s cell phone for telemarketing purposes using an automated dialing system, and that plaintiff did not give BVU his express written consent to do so. Plaintiff seeks certification of a class comprised of other persons in the United States who received similar calls from or on behalf of BVU without the person’s consent. Plaintiff seeks monetary damages, attorneys’ fees and injunctive relief. We believe the lawsuit is without merit and intend to vigorously defend the action. On July 15, 2019, the court entered an order staying this case pending a ruling from the Federal Communications Commission (“FCC”) clarifying the definition of an automatic telephone dialing system under the TCPA and the decision of the Eleventh Circuit in a separate action brought against a VOI company by a plaintiff alleging violations of the TCPA. On January 7, 2020, the Eleventh Circuit issued a ruling consistent with BVU’s position, and on June 26, 2020, the FCC also issued a favorable ruling. The case currently remains stayed.

On January 7, 2019, Debbie Adair and thirty-four other timeshare purchasers filed a lawsuit against BVU and Bass Pro alleging violations of the Tennessee Consumer Protection Act, the Tennessee Time-share Act, the California Time-Share Act, fraudulent misrepresentation for failure to make certain required disclosures, fraudulent inducement for inducing purchasers to remain under contract past rescission, unauthorized practice of law, civil conspiracy, unjust enrichment, and breach of contract. We agreed to indemnify Bass Pro with respect to the claims brought against us in this proceeding. We filed a motion to dismiss. On April 6, 2020, the court granted our motion to dismiss, and on April 29, 2020, the court entered final judgment in our favor.

On July 18, 2019, Eddie Boyd, et al. filed an action alleging that BVU and co-defendants violated the Missouri Merchandise Practices Act for allegedly making false statements and misrepresentations with respect to the sale of VOIs. Plaintiffs further have filed a purported class action allegation that BVU’s charging of an administrative processing fee constitutes the unauthorized practice of law, and have also asserted that we and our outside counsel engaged in abuse of process by filing a lawsuit against plaintiffs’ counsel (The Montgomery Law Firm). Plaintiffs seek monetary damages, attorneys’ fees and injunctive relief. WeOn ~~have~~August ~~moved~~31, to2020, ~~dismiss~~ the ~~action.~~Judge Wecertified ~~believe~~a class regarding the ~~lawsuit~~unauthorized ispractice ~~without~~of ~~merit~~law claim and ~~intend~~dismissed tothe ~~vigorously~~claims ~~defend~~regarding abuse of process. We believe the ~~action~~lawsuit is without merit.

On July 7, 2020, Robert Barban and approximately 172 other plaintiffs filed an action against our subsidiaries, Bluegreen Resorts Management, Inc. (“BRM”) and Vacation Trust, Inc. (“VTI”), seeking ~~an accounting, specifically: (i)~~ a ~~copy~~financial ~~of the independent accounting firm’s report regarding a variety of VTI matters; and (ii) a copy of the management agreement between VTI and BRM~~review. Plaintiffs further allege that the allocation system in place does not allow them to freely and easily use, occupy, and enjoy the accommodations and facilities. Finally, they allege that BRM has unreasonably escalated operating costs and that VTI failed to protect the plaintiffs from these costs. We intend to vigorously defend the action and intend to move to dismiss the complaint on a number of grounds including the parties’ agreements to arbitrate these issues.

On July 14, 2020, Kenneth Johansen, individually and on behalf of all others similarly situated, filed a purported class action against BVU for alleged violations of the ~~Telephone Consumer Protection Act (“~~TCPA”). Specifically, the named plaintiff alleges that he received at least nine ~~(9)~~ telemarketing calls from BVU while he was on the National Do Not Call Registry. He seeks to certify a class of similarly situated plaintiffs. We intend to vigorously defend the action. We filed a motion to dismiss, and plaintiff in response filed an amended complaint on September 18, 2020.

Commencing in 2015, it came to our attention that our collection efforts with respect to our VOI notes receivable were being impacted by a then emerging, industry-wide trend involving the receipt of “cease and desist” letters from exit firms and attorneys purporting to represent certain VOI owners. Following receipt of these letters, we are unable to contact the owners unless allowed by law. We believe these exit firms have encouraged such owners to become delinquent and ultimately default on their obligations and that such actions and our inability to contact the owners are a primary contributor to the increase in our annual default rates. Our average annual default rates have increased from 6.9% in 2015 to 9.5% in 2020. We also estimate that approximately 10.1% of the total delinquencies on our VOI notes receivable as of June 30, 2020 related to VOI notes receivable subject to this issue. We have in a number of cases pursued, and we may in the future pursue, legal action against the VOI owners, and as described below, against the exit firms.23

21On August 30, 2020, over 100 VOI owners at The Manhattan Club (“TMC”) sued BVU and certain unaffiliated entities (the “Non-Bluegreen Defendants”). The complaint includes claims arising out of alleged misrepresentations made during the sale of VOIs at TMC and certain post-sale operational practices, including allegedly charging owners excessive annual maintenance fees and implementing reservation policies that the restrict the ability of VOI owners to use their points to access the resort while allowing the general public to make reservations. The plaintiffs assert in the complaint that Bluegreen acquired operational control of TMC from the Non-Bluegreen Defendants in 2018 and assumed joint liability for any prior wrongdoing by them. We believe this assertion to be erroneous and that the claims against BVU are without merit. Accordingly, we have moved to dismiss the claims against BVU.

OnCommencing ~~December~~in 212015, ~~2018,~~it wecame ~~filed~~to aour ~~lawsuit~~attention ~~against~~that ~~timeshare~~our ~~exit~~collection ~~firm~~efforts ~~Totten~~with ~~Franqui~~respect ~~and~~to ~~certain~~our ofVOI ~~its~~notes ~~affiliates~~receivable ~~(“TPEs”).~~were Inbeing ~~the~~impacted ~~complaint~~by a then emerging, weindustry-wide ~~alleged~~trend ~~that~~involving the ~~TPEs,~~receipt ~~through~~of “cease ~~various~~and ~~forms~~desist” ofletters ~~deceptive~~from ~~advertising,~~exit asfirms ~~well~~and asattorneys ~~inappropriate~~purporting ~~direct~~to ~~contact~~represent ~~with~~certain VOI owners,. ~~made~~Following ~~false~~receipt ~~statements~~of ~~about~~these usletters, ~~and~~we ~~provided~~are ~~misleading~~unable ~~information~~ to contact the ~~VOI~~ owners. ~~The~~unless ~~TPEs~~allowed ~~have encouraged nonpayment~~ by ~~consumers~~law. ~~and~~We ~~exacted~~believe ~~fees~~these ~~for~~exit ~~doing~~firms ~~so.~~have Weencouraged ~~believe~~such ~~the~~owners ~~consumers~~to ~~are~~become ~~paying~~delinquent ~~fees~~and toultimately ~~the~~default ~~TPEs~~on intheir ~~exchange~~obligations ~~for~~and ~~illusory~~that ~~services.~~such Weactions ~~have~~and ~~asserted~~our ~~claims~~inability ~~against~~to contact the ~~TPEs~~owners ~~under~~are ~~the~~a ~~Lanham~~primary ~~Act,~~contributor asto ~~well~~the asincrease ~~tortious~~in ~~interference~~our ~~with~~annual ~~contractual~~default ~~relations,~~rates. ~~civil~~Our ~~conspiracy~~average toannual ~~commit~~default ~~tortious~~rates ~~interference~~have ~~and~~increased ~~other~~from ~~claims~~6. ~~During~~9% ~~the~~in ~~course~~2015 ofto ~~the~~9.7% ~~litigation,~~in ~~the~~2020. ~~TPEs~~We ~~and~~also ~~Totten~~estimate ~~Franqui~~that ~~filed~~approximately ~~for~~13.7% ~~bankruptcy,~~of ~~which resulted in~~ the ~~litigation~~total ~~being~~delinquencies ~~stayed.~~on Weour ~~have~~VOI ~~reached~~notes ~~favorable~~receivable ~~settlements~~as ~~with~~of ~~the~~September ~~TPE~~30, ~~principals~~2020 ~~and~~related ~~are~~to ~~negotiating~~VOI anotes ~~potential~~receivable ~~settlement~~subject ~~with~~to ~~the~~this ~~bankruptcy trustee~~issue. ~~The~~We ~~settlement~~have ~~includes~~in ~~findings~~a number of ~~fact~~cases ~~against~~pursued, ~~the~~and ~~defendants~~we ~~regarding~~may ~~their~~in ~~business~~the ~~practices~~future ~~and~~pursue, alegal ~~permanent~~action ~~injunction~~against ~~prohibiting~~ the ~~principals~~VOI ofowners, ~~the~~and ~~TPE~~as ~~from~~described ~~working~~below, ~~again~~against in the ~~timeshare~~ exit ~~space~~firms.

On ~~November~~December 1321, ~~2019~~2018, we filed a lawsuit against timeshare exit firm ~~The~~Totten ~~Montgomery~~Franqui ~~Law Firm~~ and certain of its affiliates (~~also included in~~ “TPEs”). In the complaint, we alleged ~~as discussed above,~~ that the TPEs, through various forms of deceptive advertising, as well as inappropriate direct contact with VOI owners, made false statements about us, and provided misleading information to the VOI owners. ~~and~~The TPEs have encouraged nonpayment by consumers and exacted fees for doing so. We believe the consumers are paying fees to the TPEs in exchange for illusory services. We have asserted claims against the TPEs under the Lanham Act, as well as tortious interference with contractual relations, civil conspiracy to commit tortious interference and other claims. During the course of the litigation, the TPEs and Totten Franqui filed for bankruptcy, which resulted in the litigation being stayed. We have reached favorable settlements with the TPE principals and are awaiting formal court approval of a settlement with the bankruptcy trustee. The settlement with the principals includes findings of fact against the defendants regarding their business practices and a permanent injunction prohibiting the principals of the TPE from working again in the timeshare exit space.

On November 13, 2019, we filed a lawsuit against timeshare exit firm The Montgomery Law Firm and certain of its affiliates (also included in “TPEs”). In the complaint, we alleged as discussed above, that the TPEs, through various forms of deceptive advertising, as well as inappropriate direct contact with VOI owners, made false statements about us, provided misleading information to the VOI owners and encouraged nonpayment by consumers. We believe the consumers are paying fees to the TPEs in exchange for illusory services. We have asserted claims against the TPEs under the Lanham Act, as well as tortious interference with contractual relations, civil conspiracy to commit tortious interference and other claims. Defendants have moved to dismiss the complaint which is pending.

10. Income Taxes

We file income tax returns in the U.S. federal jurisdiction and various states and foreign jurisdictions. With certain exceptions, we are no longer subject to U.S. federal, state and local, or non-U.S. income tax examinations by tax authorities for years before 2016 for federal returns and 2015 for state returns.

Our effective income tax rate was approximately 3046% and 2527% during the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, respectively. Effective income tax rates for interim periods are based upon our current estimated annual rate. Our effective income tax rate varies based upon the estimate of taxable earnings as well as on the mix of taxable earnings in the various states in which we operate. As such, our effective income tax rate for the ~~six~~nine months ended ~~June~~September 30, 2020 reflects our current estimate of the COVID-19 pandemic on our 2020 annual taxable earnings, state taxes, non-deductible items and changes in valuation allowances on deferred tax assets.

The Coronavirus Aid, Relief, and Economic Securities Act (“CARES Act”) was signed into law on March 27, 2020 in response to the COVID-19 pandemic. As of ~~June~~September 30, 2020, we evaluated the income tax provisions of the CARES Act and determined that they have no significant effect on either ~~the~~our ~~June~~September 30, 2020 tax rate or the computation of effective tax rate for the year ~~ended~~ending December 31, 2020. However, we have taken advantage of the deferral of the employee portion of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. As of June 30, 2020, we recorded a tax withholding deferral of $2.0 million and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statements of operations for the three and six months ended June 30, 2020.

of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. During the nine months ended September 30, 2020, we recorded a tax withholding deferral of $5.0 million and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statement of operations and comprehensive income for the nine months ended September 30, 2020.

Certain of our state filings are under routine examination. While there is no assurance as to the results of these audits, we do not currently anticipate any material adjustments in connection with these examinations.

WeIn ~~are~~May ~~party~~2015, towe anentered into Agreement to Allocate Consolidated Income Tax Liability and Benefits with ~~BBX Capital Corporation (“BBX Capital”)~~BVH, which owns approximately 93% of our outstanding common stock, and its other subsidiaries at the time pursuant to which, among other customary terms and conditions, the parties agreed to file consolidated federal tax returns. ~~Under~~Pursuant to the ~~agreement~~Consolidated Tax Agreement, the parties calculate their respective income tax liabilities and attributes as if each of them ~~was~~were a separate filer. If any tax attributes are used by another party to the ~~agreement~~Consolidated Tax Agreement to offset its tax liability, the party providing the benefit will receive an amount for the tax benefits realized. ~~Pursuant~~We, tounder this agreement, wedid ~~paid~~not ~~BBX~~make ~~Capital~~any payments to or receive any payments from BVH or its affiliated entities ~~$10~~during the three months ended September 30, 2019 or the three or nine months ended September 30, 2020.~~7 million~~ ~~and~~We paid BVH or its affiliated entities $13.0 million ~~during~~under ~~the~~this ~~three~~agreement ~~and~~during ~~six~~the nine months ended ~~June~~September 30, 2019. The Consolidated Tax Agreement was terminated with respect to BBX Capital, ~~respectively~~Inc. We ~~did~~(“New ~~not~~BBX ~~make~~Capital”) orand ~~receive~~its ~~any~~subsidiaries ~~payments~~in ~~under~~connection ~~the~~with ~~agreement~~BVH’s ~~during~~spin-off ~~the~~of ~~three~~New orBBX ~~six~~Capital ~~months~~on ~~ended~~September ~~June~~ 30, 2020.

As of ~~June~~September 30, 2020, we did not have any significant amounts accrued for interest and penalties or recorded for uncertain tax positions.

11. Related Party Transactions

~~BBX~~BVH ~~Capital~~ may be deemed to be controlled by Alan B. Levan, Chairman, ~~and~~ Chief Executive Officer ofand ~~BBX~~President ~~Capital~~of BVH, ~~and~~ John E. Abdo, Vice Chairman of ~~BBX~~BVH, ~~Capital~~Jarett S. ~~Together~~Levan, ~~Messrs~~a director of BVH and its former President and Seth M. ~~Levan~~Wise, director of BVH and ~~Abdo~~former Executive Vice President. Together, they may be deemed to beneficially own shares of ~~BBX Capital~~BVH’s Class A Common Stock and Class B Common Stock representing approximately 78% of ~~BBX Capital~~BVH’s total voting power. Mr. Alan Levan is our Chairman and was appointed our President and Chief Executive Officer effective January 1, 2020. During 2019, we accrued $2.0 million of compensation for Mr. Alan Levan for the performance of certain services for us in a non-executive capacity, all of which was paid during March 2020. John E. Abdo is our Vice Chairman, has been in an executive capacity since October 1, 2020 and previously been in a non-executive capacity. Further, Mr. Jarett Levan and Mr. Wise are members of our Board. In addition, Raymond S. Lopez serves as our Chief ~~Financial~~Operating Officer and Chief ~~Operating~~Financial Officer and as ~~BBX Capital~~BVH’s Chief Financial Officer. Mr. Alan Levan, Mr. Abdo and Mr. Lopez receive ~~compensation~~a ~~from~~significant usportion ~~and~~of ~~BBX~~their ~~Capital~~compensation from us for their ~~respective~~ services to us and to ~~BBX Capital~~BVH.

In April 2015, pursuant to a Loan Agreement and Promissory Note, our wholly -owned subsidiary provided an $80.0 million loan to ~~BBX Capital~~BVH. Amounts outstanding bore interest at a rate of 6% per annum until ~~March~~April 17, 2020, ~~when~~at ~~the~~which ~~loan~~time ~~was amended to reduce~~ the interest rate was decreased to 4% per annum ~~effective April 2020~~. ~~Payments~~Interest ofonly ~~interest~~payments ~~are~~were required on a quarterly basis, with all outstanding amounts ~~being~~becoming due and payable onat ~~April 17, 2021~~maturity. In ~~BBX~~March ~~Capital~~2020, ~~is permitted to prepay~~ the ~~loan~~Loan inAgreement ~~whole or in part at any time,~~ and ~~prepayments~~Promissory ~~will~~Note bewas ~~required,~~amended to extend the ~~extent~~maturity ~~necessary,~~date infrom ~~order~~April ~~for~~17, us2020 ~~or our subsidiaries~~ to ~~remain~~April in17, ~~compliance with covenants under outstanding indebtedness~~2021. During the three months ended ~~June~~September 30, 2020 and 2019, we recognized $0.95 million and $1.2 million of interest income on the loan to ~~BBX Capital~~BVH, respectively. During the ~~six~~nine months ended ~~June~~September 30, 2020 and 2019, we recognized $2.15 million and $23.46 million, respectively, of interest income on the loan to ~~BBX~~BVH. ~~Capital,~~We ~~respectively.~~paid ~~During~~on ~~July~~August 21, 2020, ~~we declared~~ a special cash dividend of $1.19 per share of our common stock,. ~~which~~During ~~is payable~~ August ~~21,~~ 2020 ~~to shareholders of record as of the close of business on August 6~~, ~~2020.~~BVH Inutilized ~~connection~~its ~~with~~proceeds ~~the~~from ~~declaration of~~ the ~~dividend we obtained an undertaking by BBX Capital that it will utilize the proceeds of this~~ special cash dividend to repay the ~~outstanding~~loan ~~$80.0~~in ~~million BBX Capital owes to Bluegreen~~full.

We paid or reimbursed ~~BBX~~BVH ~~Capital~~ or its affiliated entities at the time $0.37 million and $01.63 million during the three and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and $0.54 and $01.93 million during the three and ~~six~~nine months ended ~~June~~September 30, 2019, respectively, for management advisory, risk management, administrative and other services. We had accrued $0.42 million and $0.2 million for the services described above as of ~~June~~September 30, 2020 and December 31, 2019, respectively. ~~BBX~~BVH ~~Capital~~ or its affiliates at the time paid or reimbursed us $0.1 million and $0.2 million during the ~~six~~three and nine months ended ~~June~~September 30, 2020, respectively, and $0.12 million during the three and ~~six~~nine months ended ~~June~~September 30, 2019 for certain shared services. We ~~did not receive any payments or reimbursements for shared services from BBX Capital or its affiliates during the three months ended June 30, 2020.~~ As of both ~~June~~September 30, 2020 and December 31, 2019, $0.1 million was due to us ~~from BBX Capital~~ for these services.

See also the description of the Agreement to Allocate Consolidated Income Tax Liability and Benefits under Note 10: Income Taxes above.

12. Segment Reporting

Operating segments are defined as components of an enterprise about which separate financial information is available that is regularly reviewed by the chief operating decision maker in assessing performance and deciding how to allocate resources. Reportable segments consist of one or more operating segments with similar economic characteristics, products and services, production processes, type of customer, distribution system or regulatory environment.

We report our results of operations through two reportable segments: (i) Sales of VOIs and financing; and (ii) Resort operations and club management.

Our Sales of VOIs and financing segment includes our marketing and sales activities related to the VOIs that we own, our VOIs we acquire under just-in-time and secondary market inventory arrangements, our sales of VOIs through fee-for-service arrangements with third-party developers, our consumer financing activities in connection with sales of VOIs that we own, and our title services operations through a wholly-owned subsidiary.

Our Resort operations and club management segment includes our provision of management services activities for our Vacation Club and for a majority of the HOAs of the resorts within our Vacation Club. In connection with those services, we also provide club reservation services, services to owners and billing and collections services to our Vacation Club and certain HOAs. Additionally, we generate revenue within our resort operations and club management segment from our Traveler Plus program, food and beverage and other retail operations, our third-party rental services activities, and management of construction activities for certain of our fee-based developer clients.

program, food and beverage and other retail operations, our rental services activities, and management of construction activities for certain of our fee-based developer clients.

The information provided for segment reporting is obtained from internal reports utilized by management. The presentation and allocation of results of operations may not reflect the actual economic costs of the segments as standalone businesses. Due to the nature of our business, assets are not allocated to a particular segment, and therefore management does not evaluate the balance sheet by segment. If a different basis of allocation were utilized, the relative contributions of the segments might differ but the relative trends in the segments’ operating results would, in management’s view, likely not be materially impacted.

~~The table below sets forth our segment information for the three months ended June 30, 2020 (in thousands):~~26

Revenue:	Sales of‎VOIs and‎financing		Resort‎operations‎and club‎management		Corporate‎and other		Elimination		‎Total
Sales of VOIs	$	9,054	$	—	$	—	$	—	$	9,054
Fee-based sales commission revenue		1,135		—		—		—		1,135
Other fee-based services revenue		1,349		25,064		—		—		26,413
Cost reimbursements		—		11,850		—		—		11,850
Mortgage servicing revenue		1,510		—		—		(1,510)		—
Interest income		19,061		—		1,047		—		20,108
Other income, net		—		—		273		—		273
Total revenue		32,109		36,914		1,320		(1,510)		68,833
Costs and expenses:
Cost of VOIs sold		1,038		—		—		—		1,038
Net carrying cost of VOI inventory		10,913		—		—		(10,913)		—
Cost of other fee-based services		719		6,903		—		10,913		18,535
Cost reimbursements		—		11,850		—		—		11,850
Selling, general and administrative expenses		32,329		—		9,115		(564)		40,880
Mortgage servicing expense		946		—		—		(946)		—
Interest expense		4,171		—		4,369		—		8,540
Total costs and expenses		50,116		18,753		13,484		(1,510)		80,843
(Loss) Income before non-controlling interest‎ and (benefit) provision for income taxes	$	(18,007)	$	18,161	$	(12,164)	$	—	$	(12,010)
Add: Depreciation and amortization		1,483		190
Add: Severance		1,206		99
Segment Adjusted EBITDA (1)	$	(15,318)	$	18,450

The table below sets forth our segment information for the three months ended September 30, 2020 (in thousands):



Revenue:	Sales of ‎VOIs and ‎financing		Resort ‎operations ‎and club ‎management		Corporate ‎and other		Elimination		‎Total

Sales of VOIs	$	59,265	$	—	$	—	$	—	$	59,265
Fee-based sales commission revenue		22,119		—		—		—		22,119
Other fee-based services revenue		1,281		26,550		—		—		27,831
Cost reimbursements		—		15,684		—		—		15,684
Mortgage servicing revenue		1,403		—		—		(1,403)		—
Interest income		19,049		—		623		—		19,672
Total revenue		103,117		42,234		623		(1,403)		144,571

Costs and expenses:

Cost of VOIs sold		3,597		—		—		—		3,597
Net carrying cost of VOI inventory		8,580		—		—		(8,580)		—
Cost of other fee-based services		800		11,481		—		8,580		20,861
Cost reimbursements		—		15,684		—		—		15,684
Selling, general and administrative expenses		59,502		—		20,254		(406)		79,350
Mortgage servicing expense		997		—		—		(997)		—
Interest expense		3,910		—		3,409		—		7,319
Other expense, net		—		—		365		—		365
Total costs and expenses		77,386		27,165		24,028		(1,403)		127,176
(Loss) Income before non-controlling interest ‎ and (benefit) provision for income taxes	$	25,731	$	15,069	$	(23,405)	$	—	$	17,395

Add: Depreciation and amortization		1,405		208
Add: Severance		208		114
Segment Adjusted EBITDA ⁽¹⁾	$	27,344	$	15,391

(1)See Management’s Discussion and Analysis of Financial Condition and Results of Operations for information regarding Adjusted EBITDA, including how we define Adjusted EBITDA and a reconciliation of Adjusted EBITDA to net income.

‎

2427

The table below sets forth our segment information for the three months ended ~~June~~September 30, 2019 (in thousands):

Revenue:

Sales of‎VOIs and‎financing

Resort‎operations‎and club‎management

Corporate‎and other

Elimination

‎Total

Sales of VOIs

6866,~~302~~318

—

6866,~~302~~318

Fee-based sales commission revenue

5560,~~343~~478

—

5560,~~343~~478

Other fee-based services revenue

34,~~040~~289

2729,~~663~~455

—

3033,~~703~~744

Cost reimbursements

—

1417,~~007~~883

—

1417,~~007~~883

Mortgage servicing revenue

1,~~544~~588

—

(1,~~544~~588)

—

Interest income

1920,~~925~~043

—

12,~~950~~038

—

2122,~~875~~081

Other income, net

—537

—

1,~~993~~609

—

12,~~993~~146

Total revenue

~~148~~153,~~154~~253

4147,~~670~~338

3,~~943~~647

(1,~~544~~588)

~~192~~202,~~223~~650

Costs and expenses:

Cost of VOIs sold

103,~~572~~121

—

103,~~572~~121

Net carrying cost of VOI inventory

5,~~288~~878

—

(5,~~288~~878)

—

Cost of other fee-based services

12,~~099~~442

1214,~~662~~552

—

5,~~288~~878

1922,~~049~~872

Cost reimbursements

—

1417,~~007~~883

—

1417,~~007~~883

Selling, general and administrative expenses

~~130~~95,~~284~~672

—

1822,~~629~~388

(~~370~~27)

~~148~~118,~~543~~033

Mortgage servicing expense

1,~~174~~561

—

(1,~~174~~561)

—

Interest expense

5,~~070~~062

—

45,~~991~~326

—

10,~~061~~388

Total costs and expenses

~~153~~113,~~487~~736

2632,~~669~~435

2327,~~620~~714

(1,~~544~~588)

~~202~~172,~~232~~297

(Loss) Income before non-controlling interest and (benefit) provision for income taxes

(539,~~333)~~517

1514,~~001~~903

(1924,~~677~~067)

—

~~(10~~30,~~009)~~353

Add: Depreciation and amortization

1,~~534~~507

~~364~~321

Add: Bass Pro Settlement

39,121

—

Add: Severance

594

238

Segment Adjusted EBITDA (1)

3541,~~322~~618

15,~~365~~462

‎

2528

The table below sets forth our segment information for the ~~six~~nine months ended ~~June~~September 30, 2020 (in thousands):

Revenue:

Sales of‎VOIs and‎financing

Resort‎operations‎and club‎management

Corporate‎and other

Elimination

‎Total

Sales of VOIs

54113,~~182~~447

—

54113,~~182~~447

Fee-based sales commission revenue

4264,~~500~~619

—

4264,~~500~~619

Other fee-based services revenue

45,~~072~~353

5178,~~655~~205

—

5583,~~727~~558

Cost reimbursements

—

3046,~~970~~654

—

3046,~~970~~654

Mortgage servicing revenue

34,~~105~~508

—

(34,~~105~~508)

—

Interest income

3958,~~209~~258

—

23,~~765~~388

—

4161,~~974~~646

Other income, net

—

~~406~~41

—

~~406~~41

Total revenue

~~143~~246,~~068~~185

82124,~~625~~859

3,~~171~~429

(34,~~105~~508)

~~225~~369,~~759~~965

Costs and expenses:

Cost of VOIs sold

58,~~137~~734

—

58,~~137~~734

Net carrying cost of VOI inventory

1827,~~827~~407

—

(1827,~~827~~407)

—

Cost of other fee-based services

2,~~189~~989

1930,~~230~~711

—

1827,~~827~~407

4061,~~246~~107

Cost reimbursements

—

3046,~~970~~654

—

3046,~~970~~654

Selling, general and administrative expenses

~~115~~174,~~467~~969

—

2848,~~349~~603

(~~739~~1,145)

~~143~~222,~~077~~427

Mortgage servicing expense

23,~~366~~363

—

(23,~~366~~363)

—

Interest expense

812,~~835~~745

—

811,~~523~~932

—

1724,~~358~~677

Total costs and expenses

~~152~~230,~~821~~207

5077,~~200~~365

3660,~~872~~535

(34,~~105~~508)

~~236~~363,~~788~~599

(Loss) Income before non-controlling interest‎ and (benefit) provision for income taxes

(915,~~753)~~978

3247,~~425~~494

(3357,~~701~~106)

—

~~(11~~6,~~029)~~366

Add: Depreciation and amortization

34,~~042~~447

~~380~~588

Add: Severance

3,~~769~~977

1,~~233~~347

Segment Adjusted EBITDA (1)

(224,~~942)~~402

3449,~~038~~429

‎

2629

The table below sets forth our segment information for the ~~six~~nine months ended ~~June~~September 30, 2019 (in thousands):

Revenue:

Sales of‎VOIs and‎financing

Resort‎operations‎and club‎management

Corporate‎and other

Elimination

‎Total

Sales of VOIs

~~120~~186,~~033~~351

—

~~120~~186,~~033~~351

Fee-based sales commission revenue

~~100~~161,~~555~~033

—

~~100~~161,~~555~~033

Other fee-based services revenue

510,~~768~~092

5483,~~503~~923

—

6094,~~271~~015

Cost reimbursements

—

3148,~~051~~933

—

3148,~~051~~933

Mortgage servicing revenue

34,~~034~~621

—

(34,~~034~~621)

—

Interest income

3959,~~942~~985

—

35,~~941~~979

—

4365,~~883~~964

Other income, net

—537

—

23,~~082~~691

—

24,~~082~~228

Total revenue

~~269~~422,~~332~~619

85132,~~554~~856

69,~~023~~670

(34,~~034~~621)

~~357~~560,~~875~~524

Costs and expenses:

Cost of VOIs sold

1417,~~420~~541

—

1417,~~420~~541

Net carrying cost of VOI inventory

1218,~~976~~853

—

(1218,~~976~~853)

—

Cost of other fee-based services

24,~~309~~832

2540,~~757~~228

—

1218,~~976~~853

4163,~~042~~913

Cost reimbursements

—

3148,~~051~~933

—

3148,~~051~~933

Selling, general and administrative expenses

~~203~~299,~~355~~028

—

3659,~~757~~145

(~~480~~507)

~~239~~357,~~632~~666

Mortgage servicing expense

24,~~554~~114

—

(24,~~554~~114)

—

Interest expense

1015,~~332~~391

—

914,~~235~~564

—

1929,~~567~~955

Total costs and expenses

~~245~~359,~~946~~759

5689,~~808~~161

4573,~~992~~709

(34,~~034~~621)

~~345~~518,~~712~~008

Income (loss) before non-controlling interest‎ and provision (benefit) for income taxes

2362,~~386~~860

2843,~~746~~695

(3964,~~969~~039)

—

1242,~~163~~516

Add: Depreciation and amortization

34,~~070~~577

~~730~~1,050

Add: Severance

594

238

Add: Bass Pro Settlement

39,121

—

Segment Adjusted EBITDA (1)

65107,~~577~~152

2944,~~476~~983

13. Subsequent Events

~~During~~Subsequent ~~July~~events ~~2020,~~have webeen ~~declared~~evaluated athrough ~~special~~the ~~cash~~date ~~dividend~~the offinancial ~~$1.19~~statements ~~per~~were ~~share~~available ~~of our common stock, which is payable August 21, 2020~~ to ~~shareholders~~be ofissued. As ~~record as~~ of ~~the~~such ~~close of business on August 6~~date, ~~2020.~~there Inwere ~~connection~~no ~~with~~subsequent ~~the~~events ~~declaration~~identified ~~of the dividend we obtained an undertaking by BBX Capital~~ that itrequired ~~will~~recognition ~~utilize~~or ~~the~~disclosure ~~proceeds~~other ofthan ~~this~~as ~~special~~disclosed ~~cash~~in ~~dividend to repay~~ the ~~outstanding~~footnotes ~~$80~~herein.~~0 million BBX Capital owes to Bluegreen.~~

‎

2730

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations.

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our unaudited ~~condensed~~ consolidated financial statements and related notes included elsewhere in this Quarterly Report on Form 10-Q and with our Annual Report on Form 10-K for the year ended December 31, 2019.

Cautionary Note Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements include all statements that do not relate strictly to historical or current facts and can be identified by the use of words such as “anticipates,” “estimates,” “expects,” “intends,” “plans,” “believes,” “projects,” “predicts,” “seeks,” “will,” “should,” “would,” “may,” “could,” “outlook,” “potential,” and similar expressions or words and phrases of similar import. Forward-looking statements include, among others, statements relating to our future financial performance, our business prospects, strategy and relationships, our anticipated financial position, liquidity and capital needs, economic and industry conditions and their impact on our business and future financial performance, and other similar matters. These statements are based on management’s current expectations and assumptions about future events, which are inherently subject to uncertainties, risks and changes in circumstances that are difficult to predict. Our actual results may differ materially from those expressed in, or implied by, the forward-looking statements as a result of various factors, including, among others:

adverse trends or disruptions in economic conditions generally or in the vacation ownership, vacation rental and travel industries;

risks relating to public health issues, including in particular the COVID-19 pandemic and the effects of the pandemic. These include resort closures, travel and business restrictions, volatility in the international and national economy and credit markets, worker absenteeism, quarantines and other health-related restrictions; the length and severity of the COVID-19 pandemic and our ability to successfully resume full business operations thereafter; governmental and agency orders, mandates and guidance in response to the COVID-19 pandemic and the duration thereof, which is uncertain and will impact our ability to fully utilize resorts, sales centers and other marketing activities; the pace of recovery following the COVID-19 pandemic; competitive conditions; our liquidity and the availability of capital; our ability to successfully implement our strategic plans and initiatives to navigate the COVID-19 pandemic; risks that our current or future marketing alliances may not be available to us in the future; risks that default rates may increase and exceed ~~the~~our ~~Company’s~~ expectations; risks related to our indebtedness, including the potential for accelerated maturities and debt covenant violations; the risk of heightened litigation as a result of actions taken in response to the COVID-19 pandemic; the impact of the COVID-19 pandemic on consumers, including their income, their level of discretionary spending both during and after the pandemic, and their views towards travel and the vacation ownership industries; and the risk that our resort management fees and finance operations may not continue to generate recurring sources of cash during or following the pandemic to the extent anticipated or at all;

adverse changes to, expirations or terminations of, or interruptions in, and other risks relating to our business and strategic relationships, management contracts, exchange networks or other strategic marketing alliances, and the risk that our business relationship with Bass Pro under the revised terms of our marketing agreement and our relationship with Choice Hotels may not be as profitable as anticipated, or at all, or otherwise result in the benefits anticipated;

there are risks associated with our strategic partnerships and arrangements, including those with Bass Pro, Choice and others;

the risks of the real estate market and the risks associated with real estate development, including a decline in real estate values and a deterioration of other conditions relating to the real estate market and real estate development;

adverse events or trends in vacation destinations and regions where the resorts in our network are located, including weather-related events and adverse conditions related to the COVID-19 pandemic;

decreased demand from prospective purchasers of vacation ownership interests (“VOIs”);

our ability to maintain inventory of VOIs for sale;

the availability of financing, our ability to sell, securitize or borrow against our VOI notes receivable at acceptable terms; and our ability to successfully increase our credit facility capacity or enter into capital market transactions or other alternatives to provide for sufficient available cash for a sustained period of time;

our indebtedness may impact our financial condition and results of operations, and the terms of our indebtedness may limit, among other things, our activities and ability to pay dividends, and we may not comply with the terms of our indebtedness;

changes in our senior management;

our ability to comply with regulations applicable to the vacation ownership industry or our other activities, and the costs of compliance efforts or a failure to comply;

our ability to successfully implement our ~~market~~marketing strategies and plans and the impact they may have on our results and financial condition, including that efforts to increase our VOI sales, to the extent pursued, may not be successful and may impact our cash flow;

our ability to compete effectively in the highly competitive vacation ownership industry and against hotel and providers of other hospitality and lodging alternatives;

our ability to offer or further enhance the Vacation Club experience for our Vacation Club owners and risks related to our efforts and expenses in connection therewith, including that they may not result in the benefits anticipated and expenses may be greater than anticipated;

our customers’ compliance with their payment obligations under financing provided by us, the increased presence and efforts of “timeshare-exit” firms and the success of actions which we may take in connection therewith, and the impact of defaults on our operating results and liquidity position;

the ratings of third-party rating agencies, including the impact of any downgrade on our ability to obtain, renew or extend credit facilities, or otherwise raise funds;

changes in our business model and marketing efforts, plans or strategies, which may cause marketing expenses to increase or adversely impact our revenue, operating results and financial condition, and such expenses as well as our investments, including investments in new and expanded sales centers, and other sales and marketing initiatives, including screening methods and data driven analysis, may not achieve the desired results;

technology and other changes and factors which may impact our telemarketing efforts, including new cell phone technologies that identify or block marketing calls;

the impact of the resale market for VOIs on our business, operating results and financial condition;

risks associated with our relationships with third-party developers, including that third-party developers who provide VOIs to be sold by us pursuant to fee-based services or just-in-time arrangements may not provide VOIs when planned and that third-party developers may not fulfill their obligations to us or to the homeowners associations that maintain the resorts they developed;

risks associated with legal proceedings and regulatory proceedings, examinations or audits of our operations, including claims of noncompliance with applicable regulations or for development related defects, and the impact they may have on our financial condition and operating results;

audits of our or our subsidiaries’ tax returns, including that they may result in the imposition of additional taxes;

environmental liabilities, including claims with respect to mold or hazardous or toxic substances, and their impact on our financial condition and operating results;

risks that ~~public health issues and~~ natural disasters, including hurricanes, earthquakes, fires, floods and windstorms may adversely impact our business and operating results, including due to any damage to physical assets or interruption of access to physical assets or operations resulting therefrom, and the frequency and severity of natural disasters may increase due to climate change or other factors;

our ability to maintain the integrity of internal or customer data, the failure of which could result in damage to our reputation and/or subject us to costs, fines or lawsuits;

risks related to potential business expansion or other opportunities that we may pursue, including that they may involve significant costs and the incurrence of significant indebtedness and may not be successful;

the updating of, and developments with respect to, technology, including the cost involved in updating our technology and the impact that any failure to keep pace with developments in technology could have on our operations or competitive position, and the risk that our information technology expenditures may not result in the expected benefits;

the impact on our consolidated financial statements and internal control over financial reporting of the adoption of new accounting standards; and

other risks and uncertainties inherent to our business, the vacation ownership industry and ownership of our common stock, including those discussed in the “Risk Factors” section of, and elsewhere in, our Annual Report on Form 10-K for the year ended December 31, 2019 and the “Risk Factors” section of this Quarterly Report on Form 10-Q.

Terms Used in this Quarterly Report on Form 10-Q

Except as otherwise noted or where the context requires otherwise, references in this Quarterly Report on Form 10-Q to “Bluegreen Vacations,” “Bluegreen,” “the Company,” “we,” “us” and “our” refer to Bluegreen Vacations Corporation, together with its consolidated subsidiaries.

Non-GAAP Financial Measures

This Quarterly Report on Form 10-Q includes discussions of terms that are not recognized terms under generally accepted accounting principles in the United States (“GAAP”), and financial measures that are not calculated in accordance with GAAP, including system-wide sales of VOIs, guest tours, sale to tour conversion ratio, average sales volume per guest, EBITDA, Adjusted EBITDA, and Segment Adjusted EBITDA. Refer to “Key Business and Financial Metrics and Terms Used by Management” below for further discussion of these financial metrics. In addition, see “Results of Operations” below for a reconciliation of EBITDA and Adjusted EBITDA to net income and system-wide sales of VOIs to gross sales of VOIs, which in each case, is the most comparable GAAP financial measure.

Critical Accounting Policies and Estimates

For a discussion of critical accounting policies, see “Significant Accounting Policies” in our Annual Report on Form 10-K for the year ended December 31, 2019.

New Accounting Pronouncements

See Note 2 to our unaudited consolidated financial statements included in Item 1 of this report for a discussion of new accounting pronouncements applicable to us.

Executive Overview

We are a leading vacation ownership company that markets and sells VOIs and manages resorts in popular leisure and urban destinations. Our resort network includes 45 Club Resorts (resorts in which owners in our Vacation Club have the right to use most of the units in connection with their VOI ownership) and 23 Club Associate Resorts (resorts in which owners in our Vacation Club have the right to use a limited number of units in connection with their VOI ownership). Our Club Resorts and Club Associate Resorts are primarily located in popular, high-volume, “drive-to” vacation locations, including Orlando, Las Vegas, Myrtle Beach and Charleston, among others. Through our points-based system, the approximately ~~219~~218,000 owners in our Vacation Club have the flexibility, subject to ~~stay~~availability, atto ~~units~~stay ~~available~~ at ~~any of~~ our resorts and have access to nearly 11,~~400~~300 other hotels and resorts through partnerships and exchange networks. We also have a sales and marketing platform supported by marketing relationships, such as with Bass Pro and Choice Hotels. These marketing relationships have historically generated sales within our core demographic.

~~The~~Bluegreen ~~COVID-19~~Vacations ~~pandemic~~Holding ~~has~~Corporation caused and continues to cause, an unprecedented disruption in the U.S. economy and the travel, hospitality and vacation ownership industries due to, among other things, resort closures, travel restrictions and restrictions on business operations including government guidance with respect to travel, public accommodations, social gatherings and related matters. On March 23, 2020 we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of our Club and Club Associate Resorts were closed in accordance with government mandates and advisories. Beginning mid-May 2020, we started the process of recommencing our sales and marketing operations and our closed resorts began to welcome guests as government mandates were lifted. By June 30, 2020, 64 Bass Pro Shops and Cabela’s stores (~~out of the 89 that were open in March 2020~~“BVH”) ~~were open~~, weformerly ~~reactivated~~BBX ~~our~~Capital ~~Choice Hotels call transfer program~~Corporation, ~~virtually~~currently ~~all~~owns ofapproximately ~~our~~93% ~~resorts were open, and 21~~ of our 26issued ~~VOI sales centers were open for sales to existing owners~~ and ~~one~~outstanding ~~sale~~common ~~center was selling to new prospects~~stock. As of July 31, 2020, 23 VOI sales centers were open for sales to existing owners, 17 of which were open for sales to new prospects. System-wide sales of VOIs were $30.9 million in July 2020. In addition, as of July 31, 2020, we were marketing vacation packages at 85 Bass Pro and Cabela’s stores. However, increased COVID-19 cases in certain markets in July resulted in increases in cancelations of marketing guest stays (and consequently, new owner prospects) and it is impossible to predict whether this trend will continue or worsen or the extent of the adverse impact this may have on Bluegreen.

AsImpact ~~a result~~ of the effect of the pandemic, we implemented several cost mitigating activities beginning in March 2020, including reductions in workforce of over 1,600 positions and the placement of another approximate 3,200 of our associates on temporary furlough or reduced work hours. As of June 30, 2020, 2,300 associates had returned to work on a full-time basis. In July 2020, approximately 600 additional associates returned to work on a full-time basis for a total of approximately 4,250 full-time associates as of July 31, 2020 compared to approximately 6,050 full-time associates as of July 31, 2019. However, as a result of the slowdown discussed above or otherwise, additional employees may be terminated or furloughed in the future. As a result of the effect of the COVID-19 ~~pandemic,~~Pandemic during the three and six months ended June 30, 2020, we incurred $2.2 million and $6.7 million in severance, respectively, and $10.7 million and $11.6 million, respectively, of payroll and payroll benefit expense relating to employees on temporary furlough or reduced work hours. These payments and expenses are included in selling, general and administrative expenses in our unaudited consolidated statement of operations for the three and six months ended June 30, 2020.

AsThe aCOVID-19 ~~precautionary~~pandemic ~~measure~~has ~~designed~~resulted in an unprecedented disruption in the U.S. economy and the travel, hospitality and vacation ownership industries due to, ~~provide~~among ~~additional~~other ~~liquidity~~things, ifresort ~~needed~~closures, intravel restrictions and restrictions on business operations, including government guidance and restrictions with respect to travel, public accommodations, social gatherings and related matters. On March 23, 2020 we ~~drew~~temporarily ~~down~~closed ~~$60~~all ~~million~~of ~~under~~our VOI sales centers; our ~~lines-~~retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. In connection with these actions we canceled existing owner reservations through May 15, 2020 and new prospect guest tours through June 30, 2020. Further, some of~~-credit~~ our Club and ~~pledged~~Club orAssociate ~~sold~~Resorts ~~receivables~~were ~~under~~closed in accordance with government mandates and advisories. Beginning in mid-May 2020, we started the process of recommencing our ~~various~~sales ~~receivable~~and ~~backed~~marketing ~~facilities~~operations and our closed resorts began to ~~increase~~welcome ~~our~~guests ~~cash~~as ~~position~~government mandates were lifted. InBy ~~June~~September 30, 2020, we ~~repaid~~recommenced ~~$40~~marketing ~~million~~operations ~~under~~at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our ~~syndicated~~Choice ~~line-~~Hotels call transfer program, all of~~-credit~~ our resorts were open, and ~~amended~~all but one of our VOI sales centers were open. Resort occupancy for the ~~agreements~~third toquarter ~~modify~~of 2020 was approximately 70%. Additionally, in October 2020, we recommenced marketing operations in one additional Bass Pro Shop and commenced marketing operations at 4 new Cabela’s stores for a total of 97 Bass Pro Shops and Cabela’s stores. However, there is no assurance that our marketing operations at Bass Pro or Cabela’s stores, or our VOI sales centers will remain open, including in the event of an increase in COVID-19 cases.

31As a result of the effect of the pandemic, we implemented several cost mitigating activities beginning in March 2020, including reductions in workforce of over 1,600 positions and the placement of another approximate 3,200 of our associates on temporary furlough or reduced work hours. As of September 30, 2020, approximately 3,200 associates had returned to work on a full-time basis for a total of approximately 4,400 full-time associates as of September 30, 2020 compared to approximately 6,060 full-time associates as of September 30, 2019. As a result of the effect of the COVID-19 pandemic, during the three and nine months ended September 30, 2020, we incurred $0.4 million and $5.1 million in severance, respectively, and $1.5 million and $13.1 million, respectively, of payroll and payroll benefit expense relating to employees on temporary furlough or reduced work hours. These payments and expenses are included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the three and nine months ended September 30, 2020.

~~definition~~As a precautionary measure to provide additional liquidity if needed, in March 2020, we drew down $60.0 million under our lines-of-credit and pledged or sold receivables under certain ~~customary~~of ~~covenants~~our receivable backed facilities to increase our cash position. We ~~also~~As of September 30, 2020, we repaid the $60.0 million borrowed under our lines-of-credit. While we paid a special cash dividend of $1.19 per share during August 2020, there is no assurance that we will recommence paying regular dividends or pay any other special dividends in the future. During the second quarter of 2020, we suspended our regular quarterly cash dividends on our common stock. Also, in June 2020, we amended our Liberty Bank Facility to extend the advance period and maturity date, ~~reduce~~reduced the outstanding borrowings from $50.0 million to $40.0 million, ~~decrease~~decreased the advance rate from 85% for qualified confirming receivables to 80% by September 2020 and, commencing July 1, 2020, ~~change~~changed the interest rate from the Prime Rate with a floor of 4.00% to the Prime Rate minus 0.10% with a floor of 3.40%. WeIn ~~continue~~September to2020, ~~actively~~we ~~pursue~~amended ~~additional~~our ~~credit~~NBA ~~facility~~Receivables ~~capacity,~~Facility ~~capital~~to ~~market~~extend ~~transactions.~~the ~~For~~advance ~~more~~period ~~detailed~~and ~~information~~maturity ~~see~~date, ~~“Liquidity~~decreased ~~and~~the ~~Capital~~advance ~~Resources”~~rate ~~below.~~ from 85%

~~While~~for itqualified isreceivables ~~still~~to ~~too~~80%, ~~early~~and tochanged ~~know~~ the ~~full~~interest ~~impact~~rate from one month LIBOR plus 2.75% (with an interest rate floor of ~~COVID-~~3.50%) 19to onone ~~our~~month ~~default~~LIBOR orplus ~~delinquency~~2.25% ~~rates~~(with asan interest rate floor of ~~June~~3.00%). In ~~30,~~October 2020, we ~~believe~~completed ~~that~~ the ~~COVID~~2020-19A ~~pandemic~~Term ~~will~~Securitization, ~~have~~ a ~~significant~~private ~~impact~~offering onand ~~our~~sale ~~VOI~~of ~~notes~~approximately ~~receivable~~$131. ~~Accordingly~~0 million of investment-grade, ~~during~~VOI receivable backed notes (the ~~six~~“Notes”) ~~months~~at ~~ended~~an ~~June~~overall ~~30,~~blended ~~2020,~~interest werate ~~recorded~~of anapproximately ~~additional~~2.60%. The ~~allowance~~gross advance rate for ~~loan~~this ~~losses~~transaction ofwas ~~$12~~88.0% ~~million,~~and ~~which~~the ~~includes~~Notes ~~our~~mature ~~customary~~in ~~estimate~~February of2036. Proceeds ~~customer~~from ~~defaults~~the as2020-A aTerm ~~result~~Securitization ofwere ~~the~~used ~~COVID–19~~to ~~pandemic,~~paydown ~~based~~approximately $82.1 million owed on ~~our~~existing ~~historical~~receivable-backed ~~experience~~facilities, ~~forbearance~~(thus ~~requests~~creating ~~received~~additional ~~from~~availability ~~our~~on ~~customers~~those facilities), capitalize a reserve fund, pay fees and ~~other~~expenses ~~factors~~associated with the transaction, ~~including~~and ~~but~~for ~~not~~general ~~limited~~corporate purposes. We continue to, ~~the~~actively ~~seasoning~~pursue ofadditional ~~the~~credit ~~notes~~facility ~~receivable~~capacity, and ~~FICO~~capital ~~scores~~market oftransactions. ~~the~~For ~~customers.~~more detailed information see “Liquidity and Capital Resources” below.

~~The~~We ~~Coronavirus~~have ~~Aid,~~historically ~~Relief,~~financed ~~and~~a ~~Economic~~majority ~~Securities~~of ~~Act~~our ~~(“CARES~~sales ~~Act”)~~of ~~was~~VOIs, ~~signed~~and ~~into law on March 27~~accordingly, ~~2020~~are insubject ~~response~~ to the ~~COVID-19~~risk ~~pandemic. As~~ of ~~June~~defaults ~~30,~~by ~~2020,~~our wecustomers. GAAP ~~evaluated~~requires ~~the~~that ~~income~~we ~~tax~~reduce ~~provisions~~sales of ~~the~~VOIs ~~CARES~~by ~~Act~~our ~~and~~estimate ~~determined~~of ~~there~~uncollectible toVOI benotes noreceivable. The ~~significant~~COVID-19 ~~effect~~pandemic onhas ~~either~~had ~~our~~a ~~June~~material ~~30,~~adverse ~~2020~~impact ~~income~~on ~~tax~~unemployment ~~rate~~in or the ~~computation~~United ofStates ~~our~~and ~~estimated~~economic ~~effective~~conditions ~~tax~~in ~~rate~~general ~~for~~and the ~~year~~impact ~~ended~~may ~~December~~continue ~~31,~~for ~~2020~~some time. ~~However,~~While we ~~have~~believe ~~taken~~that ~~advantage~~it ofis ~~the~~still ~~deferral~~too ofearly to know the ~~employer~~full ~~portion~~impact of ~~the~~COVID- ~~tax~~19 ~~withholding~~on ~~amounts~~our ~~and~~default ~~the~~or ~~employee~~delinquency ~~retention~~rates ~~tax~~as ~~credits~~of ~~provided~~September ~~for~~30, in2020, we believe that the ~~CARES~~COVID-19 ~~Act. As~~pandemic ofwill ~~June~~have 30a significant impact on our VOI notes receivable. Accordingly, during March 2020, we recorded aan ~~tax~~allowance ~~withholding~~for ~~deferral~~loan losses of $212.0 million, ~~and~~which ~~employee~~includes ~~retention~~our ~~tax~~estimate ~~credits~~of customer defaults as a result of ~~$6.9~~the ~~million~~COVID–19 pandemic, ~~which~~based ison ~~included~~our inhistorical ~~selling~~experience, ~~general~~forbearance requests received from our customers, and ~~administrative~~other ~~expenses~~factors, inincluding ~~our~~but ~~unaudited~~not ~~consolidated~~limited ~~statements~~to, ofthe ~~operations~~seasoning ~~for~~of the ~~three~~notes receivable and ~~six~~FICO ~~months~~scores ~~ended~~of ~~June~~the ~~30, 2020~~customers.

The Coronavirus Aid, Relief, and Economic Securities Act (“CARES Act”) was signed into law on March 27, 2020 in response to the COVID-19 pandemic. As of September 30, 2020, we evaluated the income tax provisions of the CARES Act and determined they would have no significant effect on either our September 30, 2020 income tax rate or the computation of our estimated effective tax rate for the year ended December 31, 2020. However, we have taken advantage of the deferral of the employer portion of the tax withholding amounts and the employee retention tax credits provided for in the CARES Act. During the nine months ended September 30, 2020, we recorded a tax withholding deferral of $5.0 million and employee retention tax credits of $6.9 million, which is included in selling, general and administrative expenses in our unaudited consolidated statements of operations and comprehensive income for the nine months ended September 30, 2020.

VOI Sales and Financing

Our primary business is the marketing and selling of deeded VOIs, developed either by us or by third parties. Customers who purchase these VOIs receive an annual allotment of points, which can be redeemed for stays at one of our resorts or at nearly 11,~~400~~300 other hotels and resorts available through partnerships and exchange networks. Historically, VOI companies have funded the majority of the capital investment in connection with resort development with internal resources and acquisition and development financing. In 2009, we began selling VOIs on behalf of third-party developers and have successfully diversified from a business focused on capital-intensive resort development to a more flexible model with a mix of developed and capital-light inventory as determined by management to be appropriate from time to time based on market ~~factors,~~and economic conditions, available cash, and other ~~conditions~~factors. Our relationships with third-party developers enable us to generate fees from the sales and marketing of their VOIs without incurring the significant upfront capital investment generally associated with resort acquisition or development. While sales of acquired or developed inventory typically result in a greater contribution to EBITDA and Adjusted EBITDA ~~contribution~~, fee-based VOI sales typically do not require an initial investment or involve development financing risk. Both acquired or developed VOI sales and fee-based VOI sales drive recurring, incremental and long-term fee streams by adding owners to our Vacation Club and new resort management contracts. Fee-~~Based~~based ~~Sales~~sales of VOIs comprised 1732% and 4338% of system-wide sales of VOIs during the three month and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and 51% for each of the three and ~~six~~nine months ended ~~June~~September 30, 2019. We ~~expect this rate to continue to decrease as we continue reopening activities at VOI sales centers.~~ While we intend to remain flexible with respect to our sales of the different categories of our VOI inventory in the future based on economic conditions, business initiatives and other considerations, we currently expect that our ~~mix~~percentage of fee-based ~~inventory~~sales will continue to decrease over time. to reflecting our recent focus on developed VOI sales. In conjunction with our VOI sales, we also generate interest income by originating loans to qualified purchasers. Collateralized by the underlying VOIs, our loans are generally structured as 10-year, fully-amortizing loans with a fixed interest rate ranging from approximately 12% to 18% per annum. As of ~~June~~September 30, 2020, the weighted-average interest rate on our VOI notes receivable was 14.9%. In addition, we earn fees for various other services, including title and escrow services in connection with the closing of VOI sales, and we generate fees for mortgage servicing. ~~However there is no assurance that our VOI sales centers will remain open as a result of an increase in the COVID-19 cases.~~

3235

Resort Operations and Club Management

We enter into management agreements with the HOAs that maintain most of the resorts in our Vacation Club and earn fees for providing management services to those HOAs and our approximately ~~219~~218,000 Vacation Club owners. These resort management services include oversight of housekeeping services, maintenance, and certain accounting and administration functions. Our management contracts generally yield recurring cash flows and do not have the traditional risks associated with hotel management contracts that are generally linked to daily rate or occupancy. Our management contracts are typically structured as “cost-plus,” with an initial term of three years and automatic one-year renewals. In connection with the management services provided to the Vacation Club, we manage the reservation system and provide owner, billing and collection services. In addition to resort and club management services, we earn fees for various other services that generally produce recurring, predictable and long term-revenue, including construction management services for third-party developers. As described ~~in further detail~~ above, while some of our Club and Club Associate Resorts were closed during March 2020 in response to the COVID-19 pandemic, all ~~of which~~ were subsequently reopened ~~in June~~ and ~~July~~remained ~~2020. However there is no assurance that the resorts will remain~~ open ~~and~~as ~~while resort reservations initially exceeded expectations, a significant number~~ of ~~the July reservations were cancelled. While many of these reservations were rebooked for August and~~ September ~~there~~30, ~~is no assurance that existing owners and new prospects will visit the resorts or attend sales presentations~~2020.

~~Principal~~Key ~~Components~~Business ~~Affecting~~and ~~our~~Financial ~~Results~~Metrics ofUsed ~~Operations~~by Management

~~Principal~~Operating ~~Components of Revenues~~Metrics

Fee-Based Sales. Represent sales of third-party VOIs where we are paid a commission.

JIT Sales. Represent sales of VOIs acquired from third parties in close proximity to when we intend to sell such VOIs.

Secondary Market Sales. Represent sales of VOIs acquired from HOAs or other owners, typically in connection with maintenance fee defaults. This inventory is generally purchased at a greater discount to retail price compared to developed VOI sales and VOIs purchased by us for sale as part of our JIT sales activities.

Developed VOI Sales. Represent sales of VOIs in resorts that we have developed or acquired (not including inventory acquired through JIT and secondary market arrangements).

Financing Revenue. Represents revenue from the financing of VOI sales, which includes interest income and loan servicing fees. We also earn fees from providing mortgage servicing to certain third-party developers relating to VOIs sold and financed by and financed them.

Resort Operations and Club Management Revenue. Represents recurring fees from managing the Vacation Club and transaction fees for Traveler Plus and other member services. We also earn recurring management fees under our management agreements with HOAs for day-to-day management services, including oversight of housekeeping services, maintenance, and certain accounting and administrative functions.

Other Fee-Based Services. Represents revenue earned from various other services that generally produce recurring, predictable and long-term revenue, such as title services.

Principal Components of Expenses

Cost of VOIs Sold. Represents the cost at which our owned VOIs sold during the period were relieved from inventory. In addition to inventory from our VOI business, our owned VOIs also include those that were acquired by us under JIT and secondary market arrangements. Compared to the cost of our developed VOI inventory, VOIs acquired in connection with JIT arrangements typically have a relatively higher associated cost of sales as a percentage of sales while those acquired in connection with secondary market arrangements typically have a lower cost of sales as a percentage of sales as secondary market inventory is generally obtained from HOAs at a significant discount to retail price. Cost of VOIs sold as a percentage of sales of VOIs varies between periods based on the relative costs of the specific VOIs sold in each period and the size of the point packages of the VOIs sold (primarily due to offered volume discounts, and taking into account consideration of cumulative sales to existing owners). Additionally, the effect of changes in estimates under the relative sales value method, including estimates of projected sales, future defaults, upgrades and incremental revenue from the resale of repossessed VOI

inventory, are reflected on a retrospective basis in the period the change occurs. Cost of sales will typically be favorably impacted in periods where a significant amount of secondary market VOI inventory is acquired or actual defaults and equity trades are higher and the resulting change in estimate is recognized. While we believe that there is additional inventory that can be obtained through the secondary market at favorable prices to us in the future, there can be no assurance that such inventory will be available as expected.

Net Carrying Cost of VOI Inventory. Represents the maintenance fees and developer subsidies for unsold VOI inventory paid or accrued to the HOAs that maintain the resorts. We attempt to offset this expense, to the extent possible, by generating revenue from renting our VOIs and through utilizing them in our sampler programs. We net such revenue from this expense item.

Selling and Marketing Expense. Represents costs incurred to sell and market VOIs, including costs relating to marketing and incentive programs, tours, and related wages and sales commissions. Revenues from vacation package sales are netted against selling and marketing expenses.

Financing Expense. Represents financing interest expense related to our receivable-backed debt, amortization of the related debt issuance costs and expenses incurred in providing financing and servicing loans, including administrative costs associated with mortgage servicing activities for our loans and the loans of certain third-party developers. Mortgage servicing activities include, amongst other things, payment processing, reporting and collection services.

Resort Operations and Club Management Expense. Represents costs incurred to manage resorts and the Vacation Club, including payroll and related costs and other administrative costs to the extent not reimbursed by the Vacation Club or HOAs.

General and Administrative Expense. Primarily represents compensation expense for personnel supporting our business and operations, severance payments, professional fees (including consulting, audit and legal fees), and administrative and related expenses.

Sales of VOIs. Represent sales of our owned VOIs, including developed VOIs and those acquired through JIT and secondary market arrangements, reduced by equity trade allowances and an estimate of uncollectible VOI notes receivable. In addition to the factors impacting system-wide sales of VOIs (as described below), sales of VOIs are impacted by the proportion of system-wide sales of VOIs sold on behalf of third-parties on a commission basis, which are not included in sales of VOIs.

System-wide Sales of VOIs. Represents all sales of VOIs, whether owned by us or a third party immediately prior to the sale. Sales of VOIs owned by third parties are transacted as sales of VOIs in our Vacation Club through the same selling and marketing process we use to sell our VOI inventory. We consider system-wide sales of VOIs to be an important operating measure because it reflects all sales of VOIs by our sales and marketing operations without regard to whether we or a third party owned such VOI inventory at the time of sale. System-wide sales of VOIs is not a recognized term under GAAP and should not be considered as an alternative to sales of VOIs or any other measure of financial performance derived in accordance with GAAP or to any other method of analyzing our results as reported under GAAP.

Guest Tours. Represents the number of sales presentations given at our sales centers during the period.

Sale to Tour Conversion Ratio. Represents the rate at which guest tours are converted to sales of VOIs and is calculated by dividing guest tours by the number of VOI sales transactions.

Average Sales Volume Per Guest (“VPG”). Represents the sales attributable to tours at our sales locations and is calculated by dividing VOI sales by guest tours. We consider VPG to be an important operating measure because it measures the effectiveness of our sales process, combining the average transaction price with the sale-to-tour conversion ratio.

~~Adjusted~~For ~~EBITDA. We~~further ~~define~~information ~~Adjusted~~see ~~EBITDA~~Item as8. ~~earnings,~~Financial orStatements ~~net~~and ~~income,~~Supplementary ~~before~~Data ~~taking~~– ~~into~~Note ~~account~~2: ~~interest~~Basis ~~income~~of ~~(excluding~~Presentation ~~interest~~and ~~earned~~Recently onIssued ~~VOI~~Accounting ~~notes~~Pronouncements ~~receivable),~~in ~~interest expense (excluding interest expense incurred on debt secured by~~ our ~~VOI~~Annual ~~notes~~Report ~~receivable), income and franchise taxes, loss (gain)~~ on ~~assets~~Form ~~held~~10-K for ~~sale, depreciation and amortization, amounts attributable to~~ the ~~non-controlling~~year ~~interest~~ended inDecember ~~Bluegreen/Big Cedar Vacations (in which we own a 51% interest)~~31, and items that we believe are not representative of ongoing operating results. Accordingly, severance charges net of employee retention tax credits, and incremental costs associated with the COVID-19 pandemic, and amounts paid, accrued or incurred in connection with the Bass Pro settlement in June 2019 ~~are excluded in the computation of Adjusted EBITDA~~. ~~For purposes~~

34EBITDA and Adjusted EBITDA

EBIDTA and Adjusted EBITDA. We define EBITDA as earnings, or net income, before taking into account interest income (excluding interest earned on VOI notes receivable), interest expense (excluding interest expense incurred on debt secured by our VOI notes receivable), income and franchise taxes and depreciation and amortization. We define Adjusted EBITDA as our EBITDA, adjusted to exclude amounts attributable to the non-controlling interest in Bluegreen/Big Cedar Vacations (in which we own a 51% interest), loss (gain) on assets held for sale, and other items that we believe are not representative of ongoing operating results. Accordingly, we exclude severance charges net of employee retention tax credits, incremental costs associated with the COVID-19 pandemic, and amounts paid, accrued or incurred in connection with the Bass Pro settlement in June 2019 in the computation of Adjusted EBITDA. ~~calculation~~For purposes of the EBITDA and Adjusted EBITDA calculations for each period presented, no adjustments were made for interest income earned on our VOI notes receivable or the interest expense incurred on debt that is secured by such notes receivable because they are both considered to be part of the ordinary operations of our business.

We consider our total Adjusted EBITDA and our Segment Adjusted EBITDA to be an indicator of our operating performance, and it is used by us to measure our ability to service debt, fund capital expenditures and expand our business. Adjusted EBITDA is also used by companies, lenders, investors and others because it excludes certain items that can vary widely across different industries or among companies within the same industry. For example, interest expense can be dependent on a company’s capital structure, debt levels and credit ratings. Accordingly, the impact of interest expense on earnings can vary significantly among companies. The tax positions of companies can also vary because of their differing abilities to take advantage of tax benefits and because of the tax policies of the jurisdictions in which they operate. As a result, effective tax rates and provision for income taxes can vary considerably among companies. Adjusted EBITDA also excludes depreciation and amortization because companies utilize productive assets of different ages and use different methods of both acquiring and depreciating productive assets. These differences can result in considerable variability in the relative costs of productive assets and the depreciation and amortization expense among companies.36

~~Adjusted~~We ~~EBITDA~~consider isour ~~not~~total aEBITDA, ~~recognized~~Adjusted ~~term~~EBITDA ~~under~~and ~~GAAP~~our ~~and~~Segment ~~should~~Adjusted ~~not~~EBITDA to be ~~considered~~indicators asof anour ~~alternative~~operating toperformance, ~~net~~and ~~income~~they ~~(loss)~~are orused ~~any~~by ~~other~~us to measure ofour ~~financial~~ability ~~performance~~to orservice ~~liquidity~~debt, ~~including~~fund ~~cash~~capital ~~flow,~~expenditures ~~derived~~and inexpand ~~accordance~~our ~~with~~business. ~~GAAP,~~EBITDA orand toAdjusted ~~any~~EBITDA ~~other~~are ~~method~~also orused ~~analyzing~~by ~~our~~companies, ~~results~~lenders, asinvestors ~~reported~~and ~~under~~others ~~GAAP.~~because ~~The~~they ~~limitations~~exclude ofcertain ~~using~~items ~~Adjusted~~that ~~EBITDA~~can asvary anwidely ~~analytical~~across ~~tool~~different ~~include,~~industries ~~without~~or ~~limitation,~~among ~~that~~companies ~~Adjusted~~within ~~EBITDA~~the ~~does~~same ~~not~~industry. ~~reflect~~For ~~(i)~~example, ~~changes~~interest ~~in,~~expense orcan ~~cash~~be ~~requirements~~dependent ~~for,~~on ~~our~~a ~~working~~company’s capital ~~needs;~~structure, ~~(ii)~~debt ~~our~~levels ~~interest~~and ~~expense,~~credit orratings. Accordingly, the ~~cash~~impact ~~requirements~~of ~~necessary to service~~ interest orexpense ~~principal payments~~ on ~~our~~earnings ~~indebtedness~~can ~~(other~~vary ~~than~~significantly asamong ~~noted~~companies. ~~above);~~The ~~(iii) our~~ tax ~~expense~~positions orof ~~the~~companies ~~cash~~can ~~requirements~~also tovary ~~pay~~because ~~our~~of ~~taxes;~~their ~~(iv)~~differing ~~historical~~abilities ~~cash~~to ~~expenditures~~take oradvantage ~~future~~of ~~requirements~~tax ~~for~~benefits ~~capital~~and ~~expenditures~~because orof ~~contractual~~the ~~commitments;~~tax orpolicies ~~(v)~~of the ~~effect~~jurisdictions onin ~~earnings~~which orthey ~~changes~~operate. ~~resulting~~As ~~from~~a ~~matters~~result, ~~that~~effective wetax ~~consider~~rates ~~not~~and toprovision befor ~~indicative~~income oftaxes ~~our~~can ~~future~~vary ~~operations~~considerably oramong ~~performance~~companies. ~~Further,~~EBITDA ~~although depreciation~~ and ~~amortization~~Adjusted ~~are~~EBITDA ~~non-cash~~also ~~charges,~~exclude ~~the~~depreciation ~~assets being depreciated~~ and ~~amortized~~amortization ~~will~~because ~~often~~companies ~~have~~utilize toproductive beassets ~~replaced~~of indifferent ~~the~~ages ~~future,~~ and ~~Adjusted~~use ~~EBITDA~~different ~~does~~methods ~~not~~of ~~reflect~~both ~~any~~acquiring ~~cash~~and ~~requirements~~depreciating ~~for~~productive ~~such replacements~~assets. InThese ~~addition,~~differences ~~our~~can ~~definition~~result ofin ~~Adjusted~~considerable ~~EBITDA~~variability ~~may~~in ~~not~~the berelative ~~comparable~~costs ~~to definitions~~ of ~~Adjusted~~productive ~~EBITDA~~assets orand ~~other~~the ~~similarly~~depreciation ~~titled~~and ~~measures~~amortization ~~used~~expense byamong ~~other~~ companies.

EBITDA and Adjusted EBITDA are not recognized terms under GAAP and should not be considered as an alternative to net income (loss) or any other measure of financial performance or liquidity, including cash flow, derived in accordance with GAAP, or to any other method or analyzing our results as reported under GAAP. The limitations of using EBITDA or Adjusted EBITDA as an analytical tool include, without limitation, that EBITDA and Adjusted EBITDA do not reflect (i) changes in, or cash requirements for, our working capital needs; (ii) our interest expense, or the cash requirements necessary to service interest or principal payments on our indebtedness (other than as noted above); (iii) our tax expense or the cash requirements to pay our taxes; (iv) historical cash expenditures or future requirements for capital expenditures or contractual commitments; or (v) the effect on earnings or changes resulting from matters that we consider not to be indicative of our future operations or performance. Further, although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often have to be replaced in the future, and EBITDA and Adjusted EBITDA do not reflect any cash requirements for such replacements. In addition, our definition of Adjusted EBITDA may not be comparable to definitions of Adjusted EBITDA or other similarly titled measures used by other companies.

Results of Operations

Adjusted EBITDA for the three and ~~six~~nine months ended ~~June~~September 30, 2020 and 2019:

We consider Segment Adjusted EBITDA in connection with our evaluation of the operating performance of our business segments as described in Note 12: Segment Reporting to our unaudited consolidated financial statements included in Item 1 of this Quarterly Report on Form 10-Q. See above for a discussion of our definition of Adjusted EBITDA, how management uses it to manage our business, and material limitations on its usefulness. The following tables set forth Segment Adjusted EBITDA, total Adjusted EBITDA, EBITDA and a reconciliation of EBITDA and Adjusted EBITDA to net income, the most comparable GAAP financial measure:

	For the Three Months EndedJune 30,				For the Six Months EndedJune 30,
	For the Three Months EndedSeptember 30,				For the Nine Months EndedSeptember 30,
(in thousands)	2020		2019		2020		2019
Adjusted EBITDA - sales of VOIs‎ and financing	$	~~(15~~27,~~318)~~344	$	3541,~~322~~618	$	(224,~~942)~~402	$	65107,~~577~~152
Adjusted EBITDA - resort operations‎ and club management		1815,~~450~~391		15,~~365~~462		3449,~~038~~429		2944,~~476~~983
Total Segment Adjusted EBITDA		342,~~132~~735		5057,~~687~~080		3173,~~096~~831		95152,~~053~~135
Less: corporate and other		(720,~~223~~373)		(2220,~~029~~109)		(2444,~~202~~575)		(4060,~~196~~308)
Total Adjusted EBITDA	$	(4,091)	$	28,658	$	6,894	$	54,857
Total Adjusted EBITDA attributable to shareholders	$	22,362	$	36,971	$	29,256	$	91,827

3537

	For the Three Months Ended‎June 30,				For the Six Months Ended‎June 30,
	For the Three Months Ended‎September 30,				For the Nine Months Ended‎September 30,
(in thousands)	2020		2019		2020		2019
Net income attributable to shareholders	$	(89,~~830)~~901	$	~~(11~~20,~~183)~~327	$	(81,~~629)~~272	$	324,~~970~~297
Net income attributable to the ‎ non-controlling interest in‎ Bluegreen/Big Cedar Vacations		~~641~~2,644		52,~~131~~248		14,~~377~~021		69,~~847~~095
Adjusted EBITDA attributable to the‎ non-controlling interest‎ in Bluegreen/Big Cedar Vacations		(775)		(5,193)		(1,681)		(6,974)
Net Income		12,545		22,575		5,293		33,392
Loss (gain) on assets held for sale		87		(1,989)		43		(1,980)
Add: Depreciation and amortization		3,891		3,585		11,680		10,453
Add: Depreciation and amortization		3,890		3,504		7,789		6,870
Less: Interest income (other than interest ‎ earned on VOI notes receivable)		(623)		(1,799)		(3,388)		(5,437)
Less: Interest income (other than interest ‎ earned on VOI notes receivable)		(1,047)		(1,792)		(2,765)		(3,638)
Add: Interest expense - corporate and other		3,409		5,326		11,932		14,564
Add: Interest expense - corporate and other		4,369		4,991		8,523		9,235
Add: Franchise taxes		101		112		118		171
Add: Franchise taxes		—		25		17		60
Add: Provision for income taxes		4,850		7,778		1,073		9,124
Add: (Benefit) provision for income taxes		(3,821)		(3,957)		(3,777)		1,346
EBITDA		24,173		37,577		26,708		62,267
Add: Severance		2,229		—		6,725		—
Loss (gain) on assets held for sale		283		(166)		326		(2,146)
Less: Employee Retention credit related to severance		(2,202)		—		(2,202)		—
Add: Severance, net of employee retention
Add: COVID-19 incremental costs		1,368		—		1,474		—
credits		381		1,924		4,904		1,924
Add: Bass Pro Settlement		—		39,121		—		39,121
Add: COVID-19 incremental costs		282		—		1,756		—
Total Adjusted EBITDA	$	(4,091)	$	28,658	$	6,894	$	54,857
Add: Bass Pro Settlement		—		—		—		39,121
Adjusted EBITDA		25,119		39,335		33,694		101,166
Adjusted EBITDA attributable to the‎ non-controlling interest‎ in Bluegreen/Big Cedar Vacations		(2,757)		(2,364)		(4,438)		(9,339)
Adjusted EBITDA attributable to
shareholders	$	22,362	$	36,971	$	29,256	$	91,827

The following table reconciles system-wide sales of VOIs to gross sales of VOIs, the most comparable GAAP financial measure.

For the Three Months EndedJune 30,

For the Six Months EndedJune 30,

For the Three Months EndedSeptember 30,

For the Nine Months EndedSeptember 30,

(in thousands)

2020

2019

2020

2019

Gross sales of VOIs

1071,~~900~~149

8082,~~221~~729

86157,~~381~~530

~~143~~225,~~105~~834

Add: Fee-Based sales

233,~~199~~159

8387,~~352~~646

6497,~~107~~266

~~150~~237,~~146~~793

System-wide sales of VOIs

13104,~~099~~308

~~163~~170,~~573~~375

~~150~~254,~~488~~796

~~293~~463,~~251~~627

	As of and for theThree Months EndedJune 30,				As of and for theSix Months EndedJune 30,
	2020		2019		2020		2019
Other Financial Data:
(in thousands)
System-wide sales of VOIs	$	13,099	$	163,573	$	150,488	$	293,251
Total Adjusted EBITDA	$	(4,091)	$	28,658	$	6,894	$	54,857
Adjusted EBITDA - sales of VOIs and ‎ financing	$	(15,318)	$	35,322	$	(2,942)	$	65,577
Adjusted EBITDA - resort operations
and club management	$	18,450	$	15,365	$	34,038	$	29,476
Number of Bluegreen Vacation Club /
Vacation Club Associate resorts
at period end		68		69		68		69
Total number of sale transactions		841		10,674		9,527		18,917
Average sales volume per guest	$	2,122	$	2,528	$	3,225	$	2,603

36For the three and nine months ended September 30, 2020 compared to the three and nine months ended September 30, 2019

For the three and six months ended June 30, 2020 compared to the three and six months ended June 30, 2019

Sales of VOIs and Financing

	For the Three Months Ended June 30,
	For the Three Months Ended September 30,
	2020			2019
	Amount		% of ‎System-‎wide sales‎ of VOIs (5)	Amount		% of ‎System-‎wide sales‎ of VOIs (5)
(in thousands)
Developed VOI sales (1)	$	337,~~505~~314	2736%	$	9987,~~271~~863	6152%
Secondary Market sales		624,~~584~~076	5023		5372,~~337~~081	3342
Fee-Based sales		233,~~199~~159	1732		8387,~~352~~646	51
JIT sales		214,~~508~~845	1914		24,~~418~~505	13
Less: Equity trade allowances (6)		(15,~~697~~086)	(135)		(7481,~~805~~720)	(4648)
System-wide sales of VOIs		13104,~~099~~308	100%		~~163~~170,~~573~~375	100%
Less: Fee-Based sales		(233,~~199~~159)	(1732)		(8387,~~352~~646)	(51)
Gross sales of VOIs		1071,~~900~~149	8368		8082,~~221~~729	49
Provision for loan losses (2)		(111,~~846~~884)	(17)		(1116,~~919~~411)	(1520)
Sales of VOIs		959,~~054~~265	6957		6866,~~302~~318	4239
Cost of VOIs sold (3)		(13,~~038~~597)	(116)		(103,~~572~~121)	(155)
Gross profit (3)		855,~~016~~668	8994		5763,~~730~~197	8595
Fee-Based sales commission revenue (4)		122,~~135~~119	5267		5560,~~343~~478	6669
Financing revenue, net of financing expense		15,~~454~~545	~~118~~15		15,~~225~~008	9
Other fee-based services, title operations and other, net		630	5		1,941	1
Other income, net		—	0		537	(1)
Net carrying cost of VOI inventory		(10,913)	(83)		(5,288)	(3)
Other fee-based services, title operations and other, net		481	0		1,847	1
Selling and marketing expenses		(26,844)	(205)		(83,876)	(51)
Net carrying cost of VOI inventory		(8,580)	(8)		(5,878)	(3)
General and administrative expenses - sales and ‎ marketing		(5,485)	(42)		(46,408)	(28)
Selling and marketing expenses		(53,613)	(51)		(88,232)	(52)
Operating profit - sales of VOIs and financing		(18,007)	-137%		(5,333)	-3%
General and administrative expenses - sales and ‎ marketing		(5,889)	(6)		(7,440)	(4)
Add: Depreciation and amortization		1,483			1,534
Operating profit - sales of VOIs and financing		25,731	25%		39,517	23%
Add: Severance		1,206			—
Add: Depreciation and amortization		1,405			1,507
Add: Bass Pro Settlement		—			39,121
Add: Severance		208			594
Adjusted EBITDA - sales of VOI and financing	$	~~(15~~27,~~318)~~344		$	3541,~~322~~618

(1)Developed VOI sales represent sales of VOIs acquired or developed by us as part of our developed VOI business. Developed VOI sales do not include Secondary Market sales, Fee-Based sales or JIT sales.

(2)Percentages for provision for loan losses are calculated as a percentage of gross sales of VOIs, which excludes Fee-Based sales (and not as a percentage of system-wide sales of VOIs).

(3)Percentages for costs of VOIs sold and gross profit are calculated as a percentage of sales of VOIs (and not as a percentage of system-wide sales of VOIs).

(4)Percentages for Fee-Based sales commission revenue are calculated as a percentage of Fee-Based sales (and not as a percentage of system-wide sales of VOIs).

(5)Represents the applicable line item, calculated as a percentage of system-wide sales of VOIs, unless otherwise indicated in the above footnotes.

(6)Equity trade allowances are amounts granted to customers upon trading in their existing VOIs in connection with the purchase of additional VOIs. ~~Equity~~Subject to certain exceptions, equity trade allowances were generally eliminated in June 2020 ~~with certain exceptions~~.

‎

3739

	For the Six Months Ended June 30,
	For the Nine Months Ended September 30,
	2020			2019
	Amount		% of ‎System-‎wide sales‎ of VOIs (5)	Amount		% of ‎System-‎wide sales‎ of VOIs (5)
(in thousands)
Developed VOI sales (1)	$	91128,~~082~~396	6050%	$	~~167~~255,~~424~~288	5755%
Secondary Market sales		7498,~~500~~576	4939		~~112~~184,~~490~~571	3840%
Fee-Based sales		6497,~~107~~266	4338		~~150~~237,~~146~~793	51
JIT sales		520,~~608~~453	48		49,~~652~~157	2
Less: Equity trade allowances (6)		(8489,~~809~~895)	(5635)		(~~141~~223,~~461~~182)	(48)
System-wide sales of VOIs		~~150~~254,~~488~~796	100%		~~293~~463,~~251~~627	100%
Less: Fee-Based sales		(6497,~~107~~266)	(4338)		(~~150~~237,~~146~~793)	(51)
Gross sales of VOIs		86157,~~381~~530	5762		~~143~~225,~~105~~834	49
Provision for loan losses (2)		(3244,~~199~~083)	(3728)		(2339,~~072~~483)	(1617)
Sales of VOIs		54113,~~182~~447	3645		~~120~~186,~~033~~351	4140
Cost of VOIs sold (3)		(58,~~137~~734)	(98)		(1417,~~420~~541)	(129)
Gross profit (3)		49104,~~045~~713	9192		~~105~~168,~~613~~810	8891
Fee-Based sales commission revenue (4)		4264,~~500~~619	66		~~100~~161,~~555~~033	6768
Financing revenue, net of financing expense		3146,~~113~~658	2118		3045,~~090~~101	10
Other fee-based services, title operations and other, net		1,883	1		3,459	1
Other income, net		—	0		537	0
Net carrying cost of VOI inventory		(18,827)	(13)		(12,976)	(4)
Other fee-based services, title operations and other, net		2,364	1		5,260	1
Selling and marketing expenses		(101,984)	(68)		(149,973)	(51)
Net carrying cost of VOI inventory		(27,407)	(11)		(18,853)	(4)
General and administrative expenses - sales and ‎ marketing		(13,483)	(9)		(53,382)	(18)
Selling and marketing expenses		(155,597)	(61)		(238,205)	(51)
Operating profit - sales of VOIs and financing		(9,753)	-6%		23,386	8%
General and administrative expenses - sales and ‎ marketing		(19,372)	(8)		(60,823)	(13)
Add: Depreciation and amortization		3,042			3,070
Operating profit - sales of VOIs and financing		15,978	6%		62,860	14%
Add: Severance		3,769			—
Add: Depreciation and amortization		4,447			4,577
Add: Severance		3,977			594
Add: Bass Pro Settlement		—			39,121
Adjusted EBITDA - sales of VOIs and financing	$	(224,~~942)~~402		$	65107,~~577~~152

(2)Percentages for provision for loan losses are calculated as a percentage of gross sales of VOIs, which excludes Fee-Based sales (and not as a percentage of system-wide sales of VOIs).

(3)Percentages for costs of VOIs sold and gross profit are calculated as a percentage of sales of VOIs (and not as a percentage of system-wide sales of VOIs).

(4)Percentages for Fee-Based sales commission revenue are calculated as a percentage of Fee-Based sales (and not as a percentage of system-wide sales of VOIs).

(5)Represents the applicable line item, calculated as a percentage of system-wide sales of VOIs, unless otherwise indicated in the above footnotes.

Sales of VOIs. Sales of VOIs were $959.13 million and $54113.24 million during the three and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and $6866.3 million and $~~120~~186.04 million during the three and ~~six~~nine months ended ~~June~~September 30, 2019, respectively. Sales of VOIs were impacted by the factors described ~~below~~ in the discussion of system-wide sales of VOIs, ~~including~~ primarily the adverse impact of the COVID-19 pandemic. Gross sales of VOIs were reduced by $111.89 million and $3244.21 million during the three and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and $1116.94 million and $2339.15 million during the three and ~~six~~nine months ended ~~June~~September 30, 2019, respectively, for the provision for loan losses. The provision for loan losses varies based on the amount of financed, non-fee based sales during the period and changes in our estimates of future notes receivable ~~performance for existing and newly originated loans. Our provision for loan losses as a percentage of gross sales of VOIs was 17% and 37% during the~~

three and six months ended June 30, 2020, respectively, and 15% and 16% for the three and six months ended June 30, 2019, respectively. The percentage of our sales which were realized in cash within 30 days from sale was approximately 33% and 44% during the three months ended June 30, 2020 and June 30, 2019, respectively, and 40% and 44% during the six months ended June 30, 2020 and June 30, 2019, respectively.

While it is still too early to know the full impact of COVID-19 on our default or delinquency rates as of June 30, 2020, we believe that the COVID-19 pandemic will have a significant impact on our VOI notes receivable. Accordingly, during the six months ended June 30, 2020, we recorded an additional allowance for loan losses of $12.0 million, which includes our customary estimate of customer defaults as a result of the COVID-19 pandemic, based on our historical experience, forbearance requests received from our customers, and other factors, including but not limited to, the seasoning of the notes receivable and FICO scores of the customers. In March 2020, we began receiving requests from borrowers requesting a modification of their VOI note receivable due to financial hardship resulting from the economic impacts of the COVID-19 pandemic. As of June 30, 2020, 4.1% of our portfolio was granted up to a three-month deferral or extension of payments, of which 71% have subsequently resumed payments under the newly modified terms. Hardship requests declined in June 2020 and the program was discontinued on June 30, 2020. In addition to the COVID-19 pandemic impact discussed above, the provision for loan losses was impacted by an increase in the average annual default rates, which we believe was due in large part to the receipt of letters from third parties and attorneys who purport to represent certain VOI owners and who have encouraged such owners to become delinquent and ultimately default on their obligations. Defaults associated with such letters during the six months ended 2020, increased by 16% compared to the same period of 2019. See Note 9: Commitments and Contingencies to our unaudited consolidated financial statements included in Item 1 of this report for additional information regarding such letters and actions we have taken by us in connection with such letters. The impact of the COVID-19 pandemic is highly uncertain and there is no assurance that our steps taken to mitigate the impact on the pandemic or the timeshare exit firm will be successful. As a result, actual defaults may differ from our estimates and the allowance for loan losses may not prove to be adequate.

In addition to the factors described below impacting system-wide sales of VOIs, sales of VOIs are impacted by the proportion of system-wide sales of VOIs sold on behalf of third parties on a commission basis, which are not included in sales of VOIs.

The average annual default rates and delinquency rates (more than 30 days past due) on our VOI notes receivable were as follows:

	For the Twelve Months Ended June 30,
	2020	2019
Average annual default rates	9.50%	8.14%
	As of June 30,
	2020	2019
Delinquency rates	3.36%	3.20%

System-wide sales of VOIs. System-wide sales of VOIs were $13.1 million and $150.5 million during the three and six months ended June 30, 2020, respectively, and $163.6 million and $293.3 million during the three and six months ended June 30, 2019, respectively. System-wide sales of vacation ownership interests increased by 16.5% through February 29, 2020 compared to the same period in 2019. However, as previously described, on March 23, 2020, as a result of the COVID-19 pandemic, we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations, except for marketing operations at outlet malls due to our determination that traffic to the malls did not justify reopening. By June 30, 2020, 64 Bass Pro Shops and Cabela’s stores (out of the 89 that were open in March 2020 prior to closures) were open, we reactivated our Choice Hotels call transfer program, and 21 of our 26 VOI sales centers were open for sales to existing owners with sales to new prospects open at one of these sales centers. The temporary closure and subsequent reopening of all marketing operations and VOI sales centers as a result of the COVID-19 pandemic significantly impacted system-wide sales of VOIs during the three months ended June 30, 2020 and is expected

to continue to significantly impact system-wide sales of VOIs for the foreseeable future, including the remainder of 2020. However, the ultimate impact, including the extent and duration of the impact, cannot be predicted at this time.

Included in system-wide sales are Fee-Based Sales, JIT Sales, Secondary Market Sales and developed VOI sales. Sales by category are tracked based on which deeded VOI is conveyed in each transaction. We manage which VOIs are sold based on several factors, including the needs of fee-based clients, our debt service requirements and default resale requirements under term securitizations and similar transactions. These factors and business initiatives contribute to fluctuations in the amount of sales by category from period to period. Fee-Based Sales comprised 17% and 43% of system-wide sales of VOIs during the three and six months ended June 30, 2020, respectively, and 51% during both of the three and six months ended June 30, 2019, respectively. The decrease in system-wide sales was due in part to the temporary closure of our VOI sales centers in response to the COVID-19 pandemic, as described above. We currently expect that our mix of fee-based inventory will decrease over time, as VOI sales centers reopen. However, we intend to remain flexible with respect to our sales of the different categories of our VOI inventory based on economic conditions, business initiatives and other considerations, and accordingly these trends may differ from current expectations.

The following table sets forth certain information for system-wide sales of VOIs for the three and six months ended June 30, 2020 and 2019:

	For the Three Months Ended‎June 30,						For the Six Months Ended‎June 30,
	2020		2019		Change		2020		2019		Change
Number of sales centers at period-end (1)		26		26	—	%		26		26	—	%
Number of active sales arrangements ‎ with third-party clients at period-end		15		15	—	%		15		15	—	%
Total number of VOI sales transactions		841		10,674	(92)	%		9,527		18,917	(50)	%
Average sales price per transaction	$	15,367	$	15,432	—	%	$	15,829	$	15,591	2	%
Number of total guest tours		6,089		65,167	(91)	%		46,754		113,305	(59)	%
Sale-to-tour conversion ratio– ‎ total marketing guests		13.8%		16.4%	(260)	bp		20.4%		16.7%	370	bp
Number of new guest tours		1,043		40,473	(97)	%		23,179		68,537	(66)	%
Sale-to-tour conversion ratio– ‎ new marketing guests		14.2%		13.6%	60	bp		17.1%		13.7%	340	bp
Percentage of sales to existing owners		85.8%		53.0%	3,280	bp		61.9%		54.7%	720	bp
Average sales volume per guest	$	2,122	$	2,528	(16)	%	$	3,225	$	2,603	24	%

(1)As previously described, during the last week of March 2020 we temporarily closed all of our VOI sales centers in response to the COVID-19 pandemic. As of June 30, 2020, 21 of our 26 sales centers were open.

Cost of VOIs Sold. During the three months ended June 30, 2020 and 2019, cost of VOIs sold was $1.0 million and $10.6 million, respectively, and represented 11% and 15%, respectively, of sales of VOIs. During the six months ended June 30, 2020 and 2019, cost of VOIs sold was $5.1 million and $14.4 million, respectively, and represented 9% and 12%, respectively, of sales of VOIs. Cost of VOIs sold as a percentage of sales of VOIs varies between periods based on the relative costs of the specific VOIs sold in each period and the size of the point packages of the VOIs sold (due to offered volume discounts, including consideration of cumulative sales to existing owners). Additionally, the effect of changes in estimates under the relative sales value method, including estimates of sales, future defaults, upgrades and incremental revenue from the resale of repossessed VOI inventory, are reflected on a retrospective basis in the period the change occurs. Therefore, cost of sales will typically be favorably impacted in periods where a significant amount of Secondary Market VOI inventory is acquired or actual defaults and equity trades are higher than anticipated and the resulting change in estimate is recognized. Cost of VOIs sold as a percentage of sales of VOIs decreased during the three and six months ended June 30, 2020 as compared to the prior year periods, primarily due to the impact of lower cost secondary market purchases.

Fee-Based Sales Commission Revenue. During the three months ended June 30, 2020 and 2019, we sold $2.2 million and $83.4 million, respectively, of third-party VOI inventory under commission arrangements and earned sales and marketing

~~commissions~~performance offor ~~$1.1 million~~existing and ~~$55.3 million,~~newly ~~respectively,~~originated ~~in connection with those sales~~loans. ~~During~~Our ~~the~~provision ~~six~~for ~~months~~loan ~~ended~~losses ~~June~~as ~~30,~~a ~~2020~~percentage ~~and 2019, we sold $64.1 million and $150.1 million, respectively,~~ of ~~third-party~~gross ~~VOI inventory under commission arrangements and earned~~ sales ~~and marketing commissions~~ of ~~$42.5 million~~VOIs ~~and $100.6 million, respectively, in connection with those sales. The decreases in sales of third-party developer inventory on a commission basis during the 2020 periods~~ was ~~due primarily to the temporary closure of VOI sales centers as a result of the COVID-19 pandemic and other factors described above. We earned an average sales and marketing commission of 52~~17% and 6628% during the three and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and 6620% and 6717% ~~during~~for the three and ~~six~~nine months ended ~~June~~September 30, 2019, respectively,. The ~~which~~percentage ~~is net~~ of aour ~~reserve~~sales ~~for~~which ~~commission~~were ~~refunds~~realized in ~~connection~~cash ~~with~~within ~~early~~30 ~~defaults~~days ~~and~~from ~~cancellations,~~sale ~~pursuant~~was toapproximately ~~the~~41% ~~terms of certain of our fee-based service arrangements. The decrease in sales~~ and ~~marketing~~40% ~~commissions~~during ~~as a percentage of fee-based sales for~~ the three months ended ~~June~~September 30, 2020 asand ~~compared~~September ~~to June~~ 30, 2019, isrespectively, ~~primarily~~and ~~related~~41% toand an42% ~~increase~~during inthe ~~our~~nine ~~reserve~~months ~~for~~ended ~~cancelations~~September ~~coupled~~30, ~~with~~2020 aand ~~period~~September of30, ~~fewer~~2019, ~~fee-based sales~~respectively.

~~Financing~~The ~~Revenue~~decrease in the provision for loan losses during the three months ended September 30, ~~Net~~2020 ofas ~~Financing~~compared ~~Expense — Sales~~to ofthe ~~VOIs~~same period in 2019 was primarily due to an increase in sales realized in cash and an increase in sales to existing owners during the 2020 period. ~~Interest~~Further, ~~income~~we believe that it is still too early to know the full impact of COVID-19 on our default or delinquency rates, however, we believe that the COVID-19 pandemic will have a significant impact on our VOI notes receivable. Accordingly, ~~was~~in ~~$19.1 million~~March ~~and~~2020, we recorded an allowance for loan losses of $1912.9 0 million, ~~during~~which includes our estimate of customer defaults as a result of the ~~three~~COVID-19 ~~months~~pandemic, ~~ended~~based ~~June~~on 30our historical experience, ~~2020~~forbearance ~~and~~requests ~~2019~~received from our customers, ~~respectively~~and other factors, ~~which~~including ~~was~~but ~~partially~~not ~~offset~~limited byto, ~~interest~~the ~~expense~~seasoning onof the notes receivable~~-backed~~ ~~debt~~and FICO scores of $4the customers.~~2 million~~ In ~~and~~March ~~$5.1 million~~2020, ~~respectively.~~we ~~Interest~~began ~~income~~receiving onrequests from borrowers requesting a modification of their VOI ~~notes~~note receivable ~~was~~due ~~$39.2 million~~to ~~and~~financial ~~$39~~hardship resulting from the economic impacts of the COVID-19 pandemic.~~9 million~~ ~~during~~Hardship requests declined in June 2020 and the ~~six~~program ~~months~~was ~~ended~~discontinued on June 30, 2020. As ~~and~~of ~~2019~~September 30, ~~respectively~~2020, ~~which~~3.8% ~~was~~of ~~partially~~our ~~offset~~portfolio bywas ~~interest~~granted ~~expense~~up onto ~~receivable~~a three-~~backed~~month ~~debt~~deferral ofor ~~$8.8 million~~extension ~~and~~of ~~$10.3 million~~payments, ~~respectively. The~~of ~~increase~~which in86% ~~finance~~have ~~revenue~~subsequently ~~net~~resumed ofpayments ~~finance~~under ~~expense during~~ the ~~2020~~newly ~~periods~~modified asterms. In ~~compared~~addition to the ~~2019~~COVID-19 ~~periods~~pandemic, isthe ~~primarily~~provision ~~due~~for loan losses continues to ~~lower~~be ~~outstanding~~impacted ~~receivable-backed~~by ~~debt~~defaults ~~balances~~which ~~and~~we ~~lower~~believe ~~weighted-average~~are ~~cost~~attributable to the receipt of ~~borrowings~~letters ~~due~~from third parties and attorneys who purport to ~~declining~~represent ~~interest~~certain ~~rates.~~VOI ~~Revenues~~owners ~~from~~and ~~mortgage~~who ~~servicing~~have ofencouraged ~~$1.5 million~~such owners to become delinquent and $3ultimately default on their obligations.~~1 million,~~ Defaults ~~during~~associated ~~the~~with ~~three~~such ~~and~~letters ~~six~~during the nine months ended ~~June~~September 30, 2020, ~~respectively, and~~decreased ~~$1.5 million~~by ~~and~~4% ~~$3.0 million~~compared ~~during~~to the ~~three~~same ~~and~~period ~~six~~of ~~months~~2019. ~~ended~~See ~~June~~Note ~~30,~~9: ~~2019,~~Commitments ~~respectively,~~and ~~are~~Contingencies to our unaudited consolidated financial statements included in ~~financing~~Item ~~revenue,~~1 ~~net~~ of ~~mortgage~~this ~~servicing~~report ~~expenses~~for ~~of $0.1 million~~additional information regarding such letters and $2actions we have taken in connection with such letters.~~4 million~~ ~~during~~The impact of the ~~three~~COVID-19 pandemic is highly uncertain and ~~six~~there ~~months~~is ~~ended~~no ~~June~~assurance ~~30,~~that ~~2020,~~our ~~respectively,~~steps ~~and~~taken ~~$1.2 million~~to ~~and~~mitigate ~~$2.6 million~~the ~~during~~impact on the ~~three~~pandemic ~~and~~or ~~six~~actions ~~months~~taken ~~ended~~by ~~June~~timeshare ~~30,~~exit ~~2019~~firms will be successful. As a result, ~~respectively~~actual defaults may differ from our estimates and the allowance for loan losses may not prove to be adequate.

~~Other~~In ~~Fee-Based~~addition ~~Services — Title~~to ~~Operations, net. During~~ the ~~three~~factors ~~months~~described ~~ended June 30, 2020 and 2019, revenue from our title operations was $1.3 million and $3.0 million, respectively,~~ which ~~was~~impact ~~partially~~system-wide ~~offset~~sales ~~by expenses directly related to our title operations~~ of ~~$0.7 million and $1.1 million~~VOIs, ~~respectively.~~sales ~~During~~of ~~the~~VOIs ~~six~~are ~~months~~impacted ~~ended June 30, 2020 and 2019, revenue from our title operations was $4.1 million and $5.8 million, respectively, which was partially offset~~ by ~~expenses~~the ~~directly~~proportion ~~related~~of tosystem-wide ~~our~~sales ~~title operations~~ of ~~$2.2 million~~VOIs ~~and~~sold ~~$2.3~~on ~~million,~~behalf ~~respectively.~~of ~~Resort~~third ~~title~~parties ~~fee revenue varies based~~ on ~~sales~~a ~~volumes~~commission asbasis, ~~well~~which asare ~~the~~not ~~relative~~included ~~title costs~~ in ~~the jurisdictions where the inventory being sold is located. The decrease in the 2020 periods is due to the temporary closure of VOI~~ sales ~~centers as a result~~ of ~~the COVID-19 pandemic and other factors described above~~VOIs.

~~Net Carrying Cost of VOI Inventory.~~ The ~~carrying~~average ~~cost~~annual ofdefault ~~our~~rates ~~VOI inventory was $10.7 million~~ and ~~$8.1 million~~delinquency ~~during~~rates ~~the three months ended June 30, 2020 and 2019, respectively, which was partially offset by rental and sampler~~ (~~expenses)~~more ~~revenues~~than ~~of ($0.2) million and $2.8 million, respectively. The carrying cost of our VOI inventory was $20.5 million and $17.4 million during the six months ended June~~ 30, ~~2020~~days ~~and~~past 2019, respectively, which was partially offset by rental and sampler revenues of $1.7 million and $4.4 million, respectively. The increase in net carrying costs of VOI inventory was primarily related to decreased rentals of developer inventory and decreased sampler stays due) ~~to,~~on among other things, government ordered travel restrictions and temporary resort closures in accordance with government mandates and advisories associated with the COVID-19 pandemic and increased maintenance fees associated with our ~~increase in~~ VOI ~~inventory. In~~notes ~~certain~~receivable ~~circumstances,~~were weas ~~offset~~follows: ~~marketing costs by using inventory for marketing guest stays.~~

Selling and Marketing Expenses. Selling and marketing expenses were $26.8 million and $102.0 million during the three and six months ended June 30, 2020, respectively, and $83.9 million and $150.0 million during the three and six months ended June 30, 2019, respectively. As a percentage of system-wide sales of VOIs, selling and marketing expenses increased to 205% and 68% during the three and six months ended June 30, 2020, respectively, from 51% during both the three and six months ended June 30, 2019. The increase in selling and marketing expenses as a percentage of system-wide sales of VOIs is primarily attributable to certain fixed costs inherent in Bluegreen’s sales and marketing operations and the costs of maintaining certain sales and marketing associates on furlough despite the temporary closure of our VOI sales sites and marketing operations during April and May 2020 as discussed above. In addition, during the month of June we incurred costs associated with the reopening of 64 Bass Pro and Cabela’s store locations. We utilize these stores to sell mini-vacation packages to customers for future travel which require the customers to attend a timeshare presentation. During the three and six months ended June 30, 2020, we incurred $1.2 million and $3.8 million, respectively, in severance and $10.2 million and $10.9 million, respectively, of payroll and benefits expenses relating to employees on temporary furlough or reduced work hours as a result of the impact of the COVID-19 pandemic.



	For the Twelve Months Ended September 30,
	2020	2019

Average annual default rates	9.71%	8.59%

	As of September 30,
	2020	2019

Delinquency rates	3.23%	3.31%

System-wide sales of VOIs. System-wide sales of VOIs were $104.3 million and $254.8 million during the three and nine months ended September 30, 2020, respectively, and $170.4 million and $463.6 million during the three and nine months ended September 30, 2019, respectively. System-wide sales of VOIs increased by 16.5% through February 29, 2020 compared to the same period in 2019. However, as previously described, on March 23, 2020, as a result of the COVID-19 pandemic, we temporarily closed all of our VOI sales centers; our retail marketing operations at Bass Pro Shops and Cabela’s stores and outlet malls; and our Choice Hotels call transfer program. Beginning in mid-May 2020, we started the process of recommencing our sales and marketing operations, except for marketing operations at outlet malls due to our determination that traffic to the malls did not justify reopening. By September 30, 2020, we recommenced our marketing operations at 87 Bass Pro Shops and Cabela’s stores and commenced marketing operations at 5 new Cabela’s stores, we reactivated our Choice Hotels call transfer program, all of our resorts were open, and all but one of our VOI sales centers were open. The temporary closure of all marketing operations and VOI sales centers as a result of the COVID-19 pandemic and other adverse impacts

~~Our~~of ~~agreement with Bass Pro previously provided for~~ the ~~payment~~pandemic ofsignificantly aimpacted ~~variable~~system-wide ~~commission~~sales ~~upon the sale~~ of aVOIs ~~VOI~~during ~~to a marketing prospect obtained through~~ the ~~Bass~~three ~~Pro marketing channels. As previously disclosed, pursuant to the settlement agreement~~ and ~~amended~~nine ~~marketing~~months ~~arrangement~~ended ~~with~~September ~~Bass Pro entered into during June 2019~~30, ~~the~~2020 ~~settlement payment~~ and ais ~~portion~~expected ofto ~~the~~continue ~~ongoing annual marketing fees are fixed costs and/or are subject~~ to ~~annual~~significantly ~~minimums~~impact ~~regardless~~system-wide ofsales ~~the volume~~ of ~~VOI~~VOIs ~~sales~~for ~~produced from~~ the ~~resulting~~foreseeable ~~marketing prospects generated from the amended agreement~~future, including ~~reduced sales as a result of~~ the ~~temporary~~remainder ~~closure~~ of ~~our sales operations due to the COVID-19 pandemic~~2020. ~~If our amended agreement with Bass Pro does not generate a sufficient number of prospects and leads or is terminated or limited~~ However, ~~we may not be able to successfully market and sell our products and services at anticipated levels or at levels required in order to offset~~ the ~~costs~~ultimate ~~associated with our marketing efforts. In addition~~impact, ~~the~~including ~~amended arrangement with Bass Pro is expected to result in an increase in our marketing costs as a percentage of sales from~~ the ~~program,~~extent ~~based on increases in program fixed costs~~ and ~~anticipated~~duration ~~VOI sales volumes from this marketing channel. In light~~ of the ~~decrease in sales due to the COVID-19 pandemic~~impact, ~~the~~cannot ~~increase~~be inpredicted ~~cost~~at of this ~~marketing program has adversely impacted our results of operations and cash flow and may continue to have an adverse impact if sales continue to be below expected levels~~time.

~~General~~Included ~~and~~in ~~Administrative~~system-wide ~~Expenses —~~ sales are Fee-Based Sales, JIT Sales, Secondary Market Sales and ~~Marketing~~developed ~~Operations~~VOI sales. ~~General~~ ~~and~~Sales ~~administrative~~by ~~expenses~~category ~~attributable~~are totracked ~~sales~~based ~~and~~on ~~marketing~~which ~~operations~~deeded ~~were~~VOI ~~$5.5~~is ~~million~~conveyed ~~and~~in ~~$13~~each transaction.~~5 million~~ We ~~during~~manage ~~the~~which ~~three~~VOIs ~~and~~are ~~six~~sold ~~months~~based ~~ended~~on ~~June~~several 30factors, ~~2020,~~including ~~respectively,~~the ~~and~~needs ~~$46.4 million~~of ~~and~~fee-based ~~$53.4 million~~clients, ~~during~~our ~~the~~debt ~~three~~service requirements and ~~six~~default ~~months~~resale ~~ended~~requirements ~~June~~under ~~30,~~term ~~2019,~~securitizations ~~respectively.~~and Assimilar atransactions. ~~percentage~~These offactors ~~system-wide~~and ~~sales~~business ofinitiatives ~~VOIs,~~contribute ~~general~~to ~~and~~fluctuations ~~administrative~~in ~~expenses~~the ~~attributable~~amount toof sales ~~and~~by ~~marketing~~category ~~operations~~from ~~was~~period 42to period. Fee-Based Sales comprised 32% and 938% of system-wide sales of VOIs during the three and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and 2851% ~~and~~during ~~18%~~both ~~during~~of the three and ~~six~~nine months ended ~~June~~September 30, 2019, respectively,. The ~~reflecting~~decrease ~~fixed~~in ~~costs~~system-wide ~~including~~sales ~~costs~~was ofdue ~~maintaining~~in ~~certain~~part ~~sales~~to ~~associates~~the ontemporary ~~furlough. Included~~closure inof ~~general~~our ~~and~~VOI ~~administrative~~sales ~~expenses~~centers ~~attributable~~in response to ~~sales~~the COVID-19 pandemic and ~~marketing~~other ~~operations~~adverse ~~for~~impacts of the ~~2019~~pandemic, ~~periods~~as ~~was~~described ~~approximately $39~~above.1 While ~~million~~we ~~related~~intend to ~~the~~remain ~~settlement~~flexible with respect to our sales of the ~~dispute~~different ~~with~~categories ~~Bass~~of ~~Pro~~our VOI inventory in ~~June~~the ~~2019. See~~future ~~Note~~based 9:on ~~Commitments~~economic conditions, business initiatives and ~~Contingencies~~other toconsiderations, we currently expect that our ~~unaudited~~percentage ~~consolidated~~of ~~financial~~fee-based ~~statements~~sales ~~included~~will indecrease ~~Item~~over 1time ofas ~~this~~we ~~report~~have ~~for~~recently ~~additional~~increased ~~information~~efforts ~~regarding~~with ~~the~~respect ~~Bass~~to ~~Pro~~our ~~settlement~~developed VOI sales. Actual trends may differ from current expectations.

~~Resort~~The ~~Operations~~following table sets forth certain information for system-wide sales of VOIs for the three and ~~Club~~nine ~~Management~~months ended September 30, 2020 and 2019:

	For the Three Months Ended‎June 30,									For the Six Months Ended‎June 30,
	For the Three Months Ended‎September 30,								For the Nine Months Ended‎September 30,
(in thousands)	2020				2019					2020				2019
	2020		2019			Change			2020			2019		Change
Resort operations and‎ club management revenue	$	36,914			$	41,670				$	82,625			$	85,554
Number of sales centers open
Resort operations and club management expense		(18,753)				(26,669)					(50,200)				(56,808)
at period-end		25		26		(4)	%			25			26	(4)	%
Operating profit - resort ‎ operations and club management		18,161	49%			15,001		36%			32,425		39%		28,746	34%
Number Bass Pro and Cabela's
Add: Depreciation and amortization		190				364					380				730
marketing locations at period-end		92		75		23	%			92			75	23	%
Add: Severance		99				—					1,233				—
Number of active sales arrangements ‎ with third-party clients at period-end		15		15		—	%			15			15	—	%
Adjusted EBITDA - resort operations ‎ and club management	$	18,450			$	15,365				$	34,038			$	29,476
Total number of VOI sales
transactions		6,130		11,613		(47)	%			15,657			30,530	(49)	%
Average sales price per transaction	$	17,094	$	14,799		16	%		$	16,324		$	15,290	7	%
Number of total guest tours		36,268		65,875		(45)	%			83,022			179,180	(54)	%
Sale-to-tour conversion ratio– ‎ total marketing guests		16.9%		17.6%		(70)	bp			18.9%			17.0%	190	bp
Number of new guest tours		17,583		40,914		(57)	%			40,762			109,451	(63)	%
Sale-to-tour conversion ratio– ‎ new marketing guests		12.4%		14.4%		(200)	bp			15.1%			14.0%	110	bp
Percentage of sales to existing owners		66.8%		52.5%		1,430	bp			63.9%			53.9%	1,000	bp
Average sales volume per guest	$	2,889	$	2,609		11	%		$	3,079		$	2,605	18	%

~~Resort~~Cost ~~Operations~~of VOIs Sold. During the three months ended September 30, 2020 and ~~Club~~2019, ~~Management~~cost ~~Revenue. Resort~~of ~~operations~~VOIs sold was $3.6 million and ~~club~~$3.1 million, ~~management~~respectively, ~~revenue~~and ~~decreased~~represented 116% and 35%, ~~for~~respectively, ~~the~~of ~~three~~sales ~~and~~of ~~six~~VOIs. During the nine months ended ~~June~~September 30, 2020 and 2019, ascost ~~compared~~of toVOIs ~~the~~sold ~~three~~was $8.7 million and ~~six~~$17.5 million, ~~months~~respectively, ~~ended~~and ~~June~~represented ~~30,~~8% ~~2019~~and 9%, respectively, of sales of VOIs. Cost ~~reimbursement~~of ~~revenue,~~VOIs ~~which~~sold ~~primarily~~as ~~consists~~a percentage of ~~payroll~~sales ~~and~~of ~~payroll~~VOIs ~~related~~varies ~~expenses~~between ~~for~~periods ~~management~~based ofon the ~~HOAs~~relative ~~and~~costs ~~other~~of ~~services~~the wespecific ~~provide~~VOIs ~~where~~sold wein ~~are~~each period and the ~~employer,~~size ~~decreased~~of ~~15%~~the ~~during~~point packages of the ~~three~~VOIs ~~months~~sold ~~ended~~(due ~~June~~to 30offered volume discounts, ~~2020~~including asconsideration ~~compared~~of cumulative sales to ~~the~~existing ~~three~~owners). Additionally, ~~months~~the ~~ended~~effect ~~June~~of ~~30,~~changes ~~2019~~in ~~reflecting~~estimates under the ~~temporary~~relative ~~closure~~sales value method, including estimates of ~~many~~sales, ~~resorts.~~future ~~Cost~~defaults, ~~reimbursement~~upgrades and incremental revenue ~~for~~from the ~~six~~resale ~~months~~of ~~ended~~repossessed ~~June~~VOI 30inventory,~~2020~~ ~~remained~~are ~~relatively~~reflected ~~flat~~on asa ~~compared~~retrospective tobasis ~~six~~in ~~months~~the ~~ended~~period ~~June~~the ~~30,~~change ~~2019~~occurs. ~~Net~~Therefore, of cost ~~reimbursement~~of ~~revenue,~~sales ~~resort~~will ~~operations~~typically ~~and~~be ~~club~~favorably ~~management~~impacted ~~revenues~~in ~~decreased~~periods 9%where ~~and~~a 5%significant ~~during~~amount ~~the~~of ~~three~~Secondary ~~and~~Market ~~six~~VOI ~~months~~inventory ~~ended~~is ~~June~~acquired ~~30,~~or ~~2020~~actual asdefaults ~~compared~~and toequity ~~three~~trades ~~and~~are ~~six~~higher ~~months~~than ~~ended~~anticipated ~~June~~and ~~30,~~the ~~2019,~~resulting ~~respectively,~~change ~~primarily~~in asestimate ais ~~result~~recognized. Cost of ~~decreases~~VOIs insold ~~revenues~~as ~~from~~a ~~our~~percentage ~~Traveler~~of ~~Plus~~sales ~~program,~~of ~~lower~~VOIs ~~food~~increased ~~and~~during ~~beverage~~the ~~and~~three ~~other~~months ~~retail~~ended ~~operations~~September ~~revenue~~30, ~~and~~2020, ~~lower third-party rental commissions~~ as acompared ~~result~~to of the ~~COVID-19~~prior ~~pandemic.~~year Weperiod, ~~managed~~primarily 49due ~~resort~~to ~~properties~~sales as of ~~both~~relatively ~~June~~higher ~~30,~~cost ~~2020~~VOIs and ~~June~~lower ~~30,~~secondary ~~2019.~~ market

~~Resort~~purchases ~~Operations~~during ~~and~~the ~~Club~~current ~~Management~~year ~~Expense~~period. Cost ~~During~~of ~~the~~VOIs ~~three~~sold ~~and~~as ~~six~~a ~~months~~percentage ~~ended~~of ~~June~~sales ~~30,~~of ~~2020,~~VOIs ~~resort~~decreased ~~operations~~during ~~and~~the ~~club~~nine ~~management~~months ~~expense~~ended ~~decreased~~September 30~~% and 12%~~, ~~respectively~~2020, as compared to the ~~three~~prior ~~and~~year ~~six months ended June 30~~period, ~~2019, respectively. The decrease was~~ primarily due to ~~cost mitigation activities implemented in~~ the ~~first~~impact ~~quarter~~ of ~~2020~~anticipated inhigher ~~addition~~future todefaults ~~lower~~partially ~~Traveler~~offset ~~Plus~~by ~~program costs and~~ lower ~~food~~cost ~~and~~secondary ~~beverage~~market ~~and other retail operations in the 2020 periods as compared to the 2019 periods, in each case, as a result of the COVID-19 pandemic~~purchases.

~~Corporate~~Fee-Based Sales Commission Revenue. During the three months ended September 30, 2020 and ~~Other~~2019, we sold $33.2 million and $87.6 million, respectively, of third-party VOI inventory under commission arrangements and earned sales and marketing commissions of $22.1 million and $60.5 million, respectively, in connection with those sales. During the nine months ended September 30, 2020 and 2019, we sold $97.3 million and $237.8 million, respectively, of third-party VOI inventory under commission arrangements and earned sales and marketing commissions of $64.6 million and $161.0 million, respectively, in connection with those sales. The decreases in sales of third-party developer inventory on a commission basis during the 2020 periods was due primarily to the temporary closure of VOI sales centers as a result of the COVID-19 pandemic and other factors described above. We earned an average sales and marketing commission of 67% and 66% during the three and nine months ended September 30, 2020, respectively, and 69% and 68% during the three and nine months ended September 30, 2019, respectively, which is net of a reserve for commission refunds in connection with early defaults and cancellations, pursuant to the terms of certain of our fee-based service arrangements. The decrease in sales and marketing commissions as a percentage of fee-based sales for the three months ended September 30, 2020 as compared to the three months ended September 30, 2019 was primarily related to an increase in our reserve for cancellations coupled with a decrease in fee-based sales.

	For the Three Months Ended‎June 30,				For the Six Months Ended‎June 30,
(dollars in thousands)	2020		2019		2020		2019
General and administrative expenses - ‎ corporate and other	$	(9,115)	$	(18,471)	$	(28,349)	$	(36,454)
Adjusted EBITDA attributable to the‎ non-controlling interest‎ in Bluegreen/Big Cedar Vacations		(775)		(5,193)		(1,681)		(6,974)
Other income, net		273		1,993		406		2,082
Franchise taxes		—		25		17		60
Loss (gain) on assets held for sale		87		(1,989)		43		(1,980)
Add: Depreciation and amortization		2,217		1,606		4,367		3,070
Add: Severance		924		—		1,723		—
Less: Employee Retention credit related to severance		(2,202)		—		(2,202)		—
Add: COVID-19 incremental costs		1,368		—		1,474		—
Adjusted EBITDA - Corporate and other	$	(7,223)	$	(22,029)	$	(24,202)	$	(40,196)

Financing Revenue, Net of Financing Expense — Sales of VOIs. Interest income on VOI notes receivable was $19.0 million and $20.0 million during the three months ended September 30, 2020 and 2019, respectively, which was partially offset by interest expense on receivable-backed debt of $3.9 million and $5.1 million, respectively. Interest income on VOI notes receivable was $58.3 million and $60.0 million during the nine months ended September 30, 2020 and 2019, respectively, which was partially offset by interest expense on receivable-backed debt of $12.7 million and $15.4 million, respectively. The increase in finance revenue net of finance expense during the 2020 periods as compared to the 2019 periods is primarily due to lower outstanding receivable-backed debt balances and lower weighted-average cost of borrowings due to lower interest rates partially offset by lower notes receivable balances primarily due to the temporary closure of VOI sales centers as a result of the COVID-19 pandemic and other factors described above. Revenues from mortgage servicing of $1.4 million and $4.5 million during the three and nine months ended September 30, 2020, respectively, and $1.6 million and $4.6 million during the three and nine months ended September 30, 2019, respectively, are included in financing revenue, net of mortgage servicing expenses of $1.0 million and $3.4 million during the three and nine months ended September 30, 2020, respectively, and $1.6 million and $4.1 million during the three and nine months ended September 30, 2019, respectively.

~~General~~Other ~~and~~Fee-Based ~~Administrative Expenses~~Services — ~~Corporate~~Title ~~and~~Operations, ~~Other~~net. ~~General~~During the three months ended September 30, 2020 and ~~administrative~~2019, ~~expenses~~revenue ~~attributable~~from toour ~~corporate~~title ~~overhead~~operations ~~were~~was $9.1 .3 million and $284.3 million, ~~during~~respectively, ~~the~~which ~~three~~was ~~and~~partially ~~six~~offset ~~months~~by ~~ended~~expenses ~~June~~directly ~~30,~~related ~~2020,~~to ~~respectively,~~our ~~and~~title operations of $180.58 million and $362.5 4 million, ~~during~~respectively. During the ~~three~~nine ~~and six~~ months ended ~~June~~September 30, 2020 and 2019, ~~respectively.~~revenue ~~The~~from ~~decreases~~our ~~were~~title ~~primarily~~operations ~~due~~was ~~to a~~ $65.94 million inand ~~employee retention credit earned in June 2020 under the CARES Act (~~$210.2 1 million, ofrespectively, which was ~~earned~~partially onoffset ~~severance).~~by ~~This~~expenses ~~credit~~directly ~~was~~related ~~partially~~to ~~offset~~our bytitle operations of $03.9 0 million and $14.78 million, inrespectively. ~~severance~~Resort ~~cost~~title ~~for~~fee ~~corporate~~revenue ~~employees,~~varies ~~during~~based on sales volumes as well as the ~~three~~relative ~~and~~title ~~six~~costs ~~months~~in ~~ended~~the ~~June~~jurisdictions ~~30,~~where ~~2020,~~the ~~respectively,~~inventory ofbeing ~~which~~sold $0is located.9 ~~million~~The ~~and~~decrease ~~$1.1~~in ~~million,~~the ~~respectively,~~2020 ~~was~~periods is due to ~~severance~~the ~~related~~temporary toclosure ~~cost~~of ~~mitigation~~VOI ~~efforts~~sales ~~attributable~~centers toas a result of the COVID-19 pandemic and other factors described above.

~~Adjusted~~Net ~~EBITDA~~Carrying ~~Attributable~~Cost toof ~~Non-Controlling~~VOI ~~Interest in Bluegreen/Big Cedar Vacations~~Inventory. WeThe ~~include~~carrying incost of our ~~consolidated~~VOI ~~financial~~inventory ~~statements~~was ~~the~~$10.4 million ~~results~~and of$9.2 million ~~operations~~during ~~and~~the ~~financial~~three ~~condition~~months ofended ~~Bluegreen/Big~~September ~~Cedar Vacations~~30, ~~our~~2020 ~~51%~~and ~~owned~~2019, ~~subsidiary.~~respectively, ~~The~~which ~~non-controlling~~was ~~interest~~partially inoffset ~~Adjusted~~by ~~EBITDA~~rental ofand ~~Bluegreen/Big~~sampler ~~Cedar~~revenues ~~Vacations~~of is$1.8 ~~the~~million ~~portion~~and of$3.4 million, ~~Bluegreen/Big~~respectively. ~~Cedar~~The ~~Vacations’~~carrying ~~Adjusted~~cost ~~EBITDA~~of ~~that~~our isVOI ~~attributable~~inventory towas ~~Big~~$30.9 ~~Cedar~~million ~~LLC,~~and ~~which~~$26.6 million ~~holds~~during the ~~remaining~~nine ~~49%~~months ~~interest~~ended inSeptember ~~Bluegreen/Big~~30, ~~Cedar~~2020 ~~Vacations.~~and ~~Adjusted~~2019, ~~EBITDA~~respectively, ~~attributable~~which towas ~~the~~partially ~~non-controlling~~offset ~~interest~~by inrental ~~Bluegreen/Big~~and ~~Cedar~~sampler ~~Vacations~~revenues ~~was~~of $03.85 million and $1.7.8 million, ~~during~~respectively. ~~the~~The ~~three~~increase ~~and~~in ~~six~~net ~~months~~carrying ~~ended~~costs ~~June~~of ~~30,~~VOI ~~2020,~~inventory ~~respectively,~~was ~~and~~primarily ~~$5.2 million~~related ~~and~~to ~~$7.0 million~~decreased ~~during~~rentals ~~the~~of ~~three~~developer inventory and ~~six~~decreased ~~months~~sampler ~~ended~~stays ~~June~~due 30to, ~~2019,~~among ~~respectively.~~other ~~The~~things, ~~decrease~~government inordered ~~Adjusted~~travel ~~EBITDA~~restrictions ~~attributable~~and totemporary ~~the~~resort ~~non-controlling~~closures ~~interest~~ in ~~Bluegreen/Big~~accordance ~~Cedar~~with ~~Vacations~~government ~~for~~mandates ~~the three~~ and ~~six~~advisories ~~months~~associated ~~ended~~with ~~June~~the ~~30,~~COVID-19 ~~2020~~pandemic ~~was~~as ~~primarily~~well ~~related~~as, toincreased ~~the~~maintenance ~~impact~~fees ofand ~~the~~developer ~~temporary~~subsidies ~~closure~~associated ofwith our increase in VOI ~~sales~~inventory. In ~~centers~~certain incircumstances, ~~connection~~we ~~with~~offset ~~the~~marketing ~~COVID-19~~costs ~~pandemic~~by asusing ~~described~~inventory ~~above~~for marketing guest stays.

~~Interest~~Selling ~~Expense. Interest~~and ~~expense~~Marketing ~~not~~Expenses. Selling ~~related~~and tomarketing ~~receivable-backed~~expenses ~~debt~~were ~~was~~ $453.4 6 million and $8155.56 million during the three and ~~six~~nine months ended ~~June~~September 30, 2020, respectively, and $588.02 million and $9238.2 million during the three and ~~six~~nine months ended ~~June~~September 30, 2019, respectively. ~~The~~ As ~~decrease~~a inpercentage ~~interest~~of ~~expense~~system-wide ~~during~~sales ~~the~~of ~~three~~VOIs, selling and ~~six~~marketing ~~months~~expenses ~~ended~~were ~~June~~51% ~~30,~~and ~~2020~~61% ~~was~~during ~~primarily~~the ~~due~~three toand anine ~~lower~~months ~~weighted-average~~ended ~~cost~~September of30, ~~borrowing~~2020, ~~partially~~respectively, ~~offset~~compared byto ~~higher~~52% ~~outstanding debt balances during the 2020 periods.~~

Other Income, net. Other income, net was $0.3 million and $0.4 million during the three and six months ended June 30, 2020, respectively, and $2.0 million and $2.1 million during the three and six months ended June 30, 2019, respectively. These decreases were primarily related to the sale of land resulting in a gain of approximately $2.0 million during the 2019 periods.

~~Provision~~and ~~for~~51% ~~Income~~during ~~Taxes.~~the ~~Our~~three ~~effective~~and ~~income~~nine ~~tax~~months ~~rate~~ended ~~was~~September ~~approximately~~ 30%, 2019, respectively. The decrease in selling and ~~25%~~marketing ~~for~~expenses as a percentage of system-wide sales of VOIs during the ~~six~~three months ended ~~June~~September 30, 2020 ~~and~~compared to September 30, 2019, ~~respectively. Effective~~is ~~income~~primarily ~~tax~~due ~~rates~~to ~~for~~cost ~~interim~~mitigation ~~periods~~efforts ~~are~~as ~~based~~well ~~upon~~as ~~our~~a ~~current~~higher ~~estimated~~proportion ~~annual~~of ~~rate~~sales to owners in the third quarter of 2020. ~~Our~~The ~~effective~~increase ~~income~~in ~~tax~~selling ~~rate~~and ~~varies~~marketing ~~based~~expenses ~~upon~~as ~~the~~a ~~estimate~~percentage of ~~taxable~~system-wide ~~earnings~~sales asof ~~well~~VOIs asduring on the ~~mix~~nine ofmonths ~~taxable~~ended ~~earnings~~September 30, 2020 compared to September 30, 2019, is primarily attributable to certain fixed costs inherent in Bluegreen’s sales and marketing operations and the ~~various~~costs ~~states~~of inmaintaining ~~which~~certain wesales ~~operate. As~~and ~~such,~~marketing associates on furlough despite the temporary closure of our ~~effective~~VOI ~~income~~sales ~~tax~~sites ~~rate~~and ~~for~~marketing operations during April and May 2020 as discussed above. During the ~~six~~three and nine months ended ~~June~~September 30, 2020, ~~reflects~~we ~~our~~incurred ~~current~~$0.1 ~~estimate~~million and $4.0 million, respectively, in severance and $1.4 million and $12.3 million, respectively, of payroll and benefits expenses relating to employees on temporary furlough or reduced work hours as a result of the ~~effect~~impact of the COVID-19 pandemic. In onaddition, ~~our~~since ~~2020~~reopening ~~annual~~activities ~~taxable earnings~~commenced, ~~state~~we ~~taxes,~~incurred ~~non~~costs associated with the reopening of 87 Bass Pro and Cabela’s stores that were open prior to the COVID-~~deductible~~19 ~~items~~pandemic and ~~changes~~the incommencement ~~valuation~~of ~~allowances~~marketing onoperations ~~deferred~~at ~~tax~~5 ~~assets~~new Cabela’s stores. ~~For~~We ~~further~~utilize ~~information,~~these ~~see~~stores ~~Note~~to ~~10:~~sell ~~Income~~mini-vacation ~~Taxes~~packages to ~~our~~customers ~~unaudited~~for ~~consolidated~~future ~~financial~~travel ~~statements~~which ~~included~~require inthe ~~Item~~customers 1to ofattend ~~this~~a ~~report~~timeshare presentation.

Our agreement with Bass Pro previously provided for the payment of a variable commission upon the sale of a VOI to a marketing prospect obtained through the Bass Pro marketing channels. As previously disclosed, pursuant to the settlement agreement and amended marketing arrangement with Bass Pro entered into during June 2019, the settlement payment and a portion of the ongoing annual marketing fees are fixed costs and/or are subject to annual minimums regardless of the volume of VOI sales produced from the resulting marketing prospects generated from the amended agreement, including reduced sales as a result of the temporary closure of our sales operations due to the COVID-19 pandemic. If our marketing operations pursuant to the amended agreement with Bass Pro do not generate a sufficient number of prospects and leads or is terminated or limited, we may not be able to successfully market and sell our products and services at anticipated levels or at levels required in order to offset the costs associated with our marketing efforts. In addition, the amended arrangement with Bass Pro has resulted in an increase in our marketing costs as a percentage of sales from the program, based on increases in program fixed costs and anticipated VOI sales volumes from this marketing channel. In light of the decrease in sales due to the COVID-19 pandemic, the increase in cost of this marketing program has adversely impacted our results of operations and cash flow and may continue to have an adverse impact if sales continue to be below expected levels.

General and Administrative Expenses — Sales and Marketing Operations. General and administrative expenses attributable to sales and marketing operations were $5.9 million and $19.4 million during the three and nine months ended September 30, 2020, respectively, and $7.4 million and $60.8 million during the three and nine months ended September 30, 2019, respectively. As a percentage of system-wide sales of VOIs, general and administrative expenses attributable to sales and marketing operations was 6% and 8% during the three and nine months ended September 30, 2020, respectively, and 4% and 13% during the three and nine months ended September 30, 2019, respectively, reflecting fixed costs, including costs of maintaining certain sales associates on furlough. Included in general and administrative expenses attributable to sales and marketing operations for the nine months ended September 30, 2019 was approximately $39.1 million related to the settlement of the dispute with Bass Pro in June 2019. See Note 9: Commitments and Contingencies to our unaudited consolidated financial statements included in Item 1 of this report for additional information regarding the Bass Pro settlement.

‎

Resort Operations and Club Management


	For the Three Months Ended ‎September 30,						For the Nine Months Ended ‎September 30,
(in thousands)	2020			2019			2020			2019
Resort operations and ‎ club management revenue	$	42,234		$	47,338		$	124,859		$	132,856
Resort operations and club
management expense		(27,165)			(32,435)			(77,365)			(89,161)
Operating profit - resort ‎ operations and club management		15,069	36%		14,903	31%		47,494	38%		43,695	33%
Add: Depreciation and amortization		208			321			588			1,050
Add: Severance		114			238			1,347			238
Adjusted EBITDA - resort

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